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Quality Assurance Resume

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Pearl River, NY

Summary

  • Over 3+ years of diverse experience in Quality assurance (QA) and Software Development Life Cycle (SDLC).
  • Worked as QA Analyst/ QA Engineer in Automated testing and Manual testing for web and client/server applications.
  • Helped in developing QA Plan, Statement of Work (SOW) and Configuration Management.
  • Experience in automated testing tools like Quick Test Professional (QTP), Win Runner, Test Director (Quality center) and Load Runner
  • Good experience in developing Test Plans, Test Cases, Test Scenarios, Test Scripts and Test Reportsfor Automated and manual testing.
  • Thorough understanding on User Requirement Document Analysis and System Requirement Documents Analysis.
  • Good Experience in QA principles, QA Process and Use cases.
  • Expertise in conducting testing on all stages such as: unit, Integration, System, User Acceptance Test (UAT), functional, Regression and Database testing.
  • Performed Database testing by passing SQL Queriesto retrieve data. Extensive use of Query tool - Toad in database testing & querying.
  • Experience in Test Director (Quality Center) as Defect-tracking Tool.
  • Participated in Team meetings, Progress meetings and End - client meetings.
  • Knowledge and experience in every phase of Quality Assurance Life Cycle (QALC).
  • Active Participation in Weekly Meetings and updates daily and weekly report.
  • Strong interpersonal communicationskills and a successful team player.
Technical Skills

Testing Tools

Quality Center, Quick Test Professional,Test Director, Load Runner, WinRunner.

Platforms

Windows 95/98/NT/ME/2000/XP, UNIX, OS/360

Languages

Java, .Net, ASP, HTML and VB etc

Databases

Oracle 8i/9i, SQL Server, DB2, MS Access etc

Tools

Front Page 2000, Visual Interdev, Visio, MS Word

Scripting Language

JavaScript, VBScript, TSL and VBA.

Source Control

Visual Source Safe, PVCS

Professional Experience

Confidential, Pearl River, NY

QA Analyst / Engineer

Jan 09 - Jul 2009

Description:
Worked as Web Tester on Verizon web-based application accessed by potential customers. Every new customer has to register on the website using a User id and Password. A secure site processed the log in information. Detailed information about their billing, services, new features, company information, due dates, minutes used, and payment information was provided to each customer. The front end of the application was developed in ASP, HTML and JavaScript.
Responsibilities:

  • Analyzed SystemRequirement Specification (SRS) Document and Functional specification document (FSD) for test case definitions.
  • Involved in creating Test scenarios based on User and Functional Requirements and participated in the meetings with business analyst and the development team
  • Prepared and executed Test Cases with different Test Sets for different objectives based on the Business/Functional requirements
  • Responsible for performing User Interface testing, Regression testing and Sanity testing and UAT
  • Executed manual and automated test cases and verified results with expected results.
  • Used Quality Center to log all the test cases and report results.
  • Involved in performing Performance, Stress, and Load testing on application under test using Load Runner Test Center.
  • Designed the data for interpreting the positive and negative test results.
  • Performed manual and automated testing on the web based application.
  • Managed change requests, defects, enhancements, issues and documentation changes using Test Director.
  • Analyzed results for new releases on the software build/versions using QTP VB scripts
  • Bug tracking, reporting and monitoring using Quality Center (QC) and working towards resolution.
  • Involved extensively in Roll outs of new releases and resolving roll back issues.
  • Develop Reports and Graphs to present the Stress Test results to the management.
  • Active Participation in Weekly Meetings.

Environment: Quick Center, Test Director, Load Runner, SQL Server, ASP.Net, VB Scripts, Windows 2000/XP

Confidential, New York, NY

QA Analyst / Engineer

Apr 2008 - Dec 2008

Description:
Order and Trade Management System is an extensive application that allows placement and management of orders for large clients or high net worth individuals. Order management system allows placing and editing of orders. All the orders can be viewed on Order Book and Market Views. The trading of orders can be executed from Order Book and extensive details related to counter-party, brokerage and switch parties can be added. All the trades appear on Trade Book and require a cycle of verifications on it by various parties to complete the trade.
Responsibilities:

  • Understanding the Requirements and Functional specifications of the applications
  • Understanding Software Requirement specification and identifying the required test scenarios
  • Created Test Strategies, Test Plans, Test Cases in QA Process Management
  • Executed Test Cases in Automated and Manual mode as per system requirement
  • Involved in trouble shooting the issues when testing the application
  • Performed Functional and GUI testing
  • Developed and Executed the test scripts
  • Performed unit testing using QTP 8.2
  • Tracking and Reporting of the defects using the Defect Tracking Tool
  • Involved in performing User Acceptance Testing (UAT) at the end of the test phases with the requirements collected from the users.
  • Active Participation in Weekly Meetings.

Environment: Quick Test Professional 8.2, Load Runner, Winrunner 7.5, Java J2E, Web Logic Server, Oracle 8i

Confidential, NJ.

QA Analyst

Aug 2007 - Mar 2008
This Application was designed to store drug information data in to database, which was made particularly for Pharmaceutical Companies. Other features of this application include maintaining records for drug availability from a variety of manufacturers, interacting with other drugs and providing efficient dispensing and pricing etc. Periodic reports were also generated by the application for various levels of management for decision and control purposes. The integration project used an extensive repository of drug information and provided means for efficient dispensing and pricing of drugs in pharmacies all over the country.

Responsibilities:

  • Reviewed Business Requirements Documents to document business rules and Test plan.
  • Created functionality test cases after establishing critical values and workflow.
  • Conducted Load and Stress testing using Load Runner
  • Analyzed the results, identified bottlenecks and isolated the problems using monitors
  • Conducted testing, matched the actual behavior of the AUT with requirements.
  • Performed Automation testing by using Quick Test Professional (QTP).
  • Reported defects to the development team and tracked using Test Director.
  • Responsible for arranging walkthrough and defect review meetings.

Environment: Test Director, Load Runner, ASP, Windows NT/2000, SQL Server, IIS

Confidential, New York, NY

QA Analyst / Engineer

Feb 2007 - Jun 2007

Description:
AIQUIC is an underwriting enterprise-wide client/server application to automate a series of products like Directors and Officers (D & O), Pension Trust Liability (PTL), Professional Liability etc. There were approx. 40+ insurance products supported by AIQUIC. Some functionality include: quote, negotiate, bind, issue and renew of the policies, System assigned policy numbers & multiple variations on the search criteria. This application was deployed to over 500 users through out United States.
Responsibilities:

  • Preparation of Test Plan and Planning Test Schedules
  • Formulated Test Plans from Business Requirements/Function Specifications documents
  • Performed Manual Testing to check the flow of the application
  • Responsible for performing Functional, Integration, System and Regression testing on the application by creating Automated and Manual test scripts using WinRunner.
  • Validated test scripts using Checkpoints and Synchronization points.
  • Communicated defects to the developers using Test Director.
  • Analyzed defects and created reports.
  • Ensured the quality of all project deliverables.
  • Attended weekly project meetings to discuss defects along with testers and developers.

Environment: Winrunner, QTP, VB, Sybase, PVC SourceSafe, SQL server .

Confidential, Bangalore. India

QA Analyst / Engineer

Sept 2006 - Dec 2006

Description:
Misys Pharmacy™ is a patient-focused, integrated pharmacy information system using state-of-the-art client/server technology. This system provides reporting of medication use across the entire continuum of care. Advanced technology of Misys Pharmacy, puts the pharmacy in control of drug therapy and documents every step of the medication management process. It addresses two of the most pressing needs in today's healthcare environment: medication therapy outcomes and pharmacy cost control.
Responsibilities:

  • Involved in review and analysis of Scope and Business Requirement documents.
  • Created Test Strategies, Test Plans, Test Cases in QA Process Management.
  • Formulated Test Plans from Business Requirements/Function Specifications documents
  • Responsible for performing Functional, Integration, System and Regression testing on the application by creating Automated and Manual test scripts using WinRunner.
  • Communicated defects to the developers using Test Director.
  • Ensured the quality of all project deliverables.
  • Attended weekly project meetings to discuss defects along with testers and developers.

Environment: QTP, VB, SQL Server.

Confidential, Bangalore, India

QA Analyst / Engineer

Jun 2006 - Aug 2006

Description:

The product change tracking system is a desktop-based productivity tool consisting of various kinds of defect tracking reports. This system replaces the manual process of logging & tracking the defects in a project. Each report is useful in tracking a specific nature of defect. The system generates the reports like System Trouble Report, Data Center Report, Document Change Request Report, Document Master, and Maintenance Report. PDTS is developed using primarily the VB.Net & SQL server as a Backend server.
Responsibilities:

  • Analyzed system specifications and developed Test Plans and strategies.
  • Wrote manual test cases for the application.
  • Performed black-box testing of the application.
  • Conducted Unit testing, Integration testing and System testing.
  • Involved in Functional testing, Regression testing.

Environment: Visual Basic, MS Word, MS Excel, Window 98/NT
References: Furnished upon request.

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