SUMMARY:

• IT professional with 11 years experience as a skilled QA Test Analyst/Lead with experience in various domains including Telecom, Sales & Distribution, Audit and Utility. Possess extensive experience in leading technical projects and implementing Agile & Waterfall environments.
• Seasoned Certified QA Test Lead and Analyst with hands - on experience in Automation and Manual QA, Global Team Management and Test Planning.
• Experienced with extensive client interaction in determining Business, Functional and System Requirements.
• Excellent analytical, decision-making and problem solving skills with an attention for detail proven leadership skills. Solid experience and knowledge of business analysis and team management best practices, STLC methodologies including Waterfall and Agile Scrum.
• Having 4 years of experience on HP QTP/UFT Automation testing using VB Script and Descriptive Programming.
• Having 4 years of experience in Web Services testing with the help of Groovy scripting, Backend Server Testing with Big Web Services and RESTful web services using SOAP UI, POSTMAN and Ready API Tools.
• Having 3 years of automation testing on Selenium web driver with Java.
• Hands on experience on TestNg.
• Confident in interactions with end users, team members and management with the ability to successfully influence and drive consensus across cross-functional teams.
• Strong analytical, critical thinking, problem solving skills along with the ability to work under deadline pressures and ability to multitask.

PROFESSIONAL EXPERIENCE:

Confidential, CA

Lead Test Analyst

Environment: .Net, MS SQL Server, Selenium, RESTful API, HP ALM, SOAP UI, Jira, Windows, Agile.

• As a team lead of 5 resources identified the division of work and assigned to each team member and worked on the complex scenarios pertaining to Billing & Payments.
• Understand the requirements, develop test conditions, test plan, test cases, RTM for functional, regression, system and device testing.
• Developed separate test scenarios for each device and on various versions of operating systems.
• Exhaustively worked on mobile testing on iOS and Android devices using Mobiles, Tablets and iPad’s of multiple brands.
• Worked on mobile app developed for Confidential client and tested all the Billing & Payments functionalities including the customer registration functionality on the web.
• Effectively worked on  portal to test all the functionalities of Billing & Payments.
• Worked on the critical defects and delivered high quality defect free builds.
• Worked in an integration environment of multiple software configurations where each middleware is integrated with each other and mapped to same server.
• Created Selenium Web Driver scripts for various functionalities of the application.
• Developed and Implemented Page Objects Model and Hybrid automation framework using Selenium Web Driver, TestNG.
• Creating the projects in Ready API for RESTful web services.
• Execution of the API’s for each and every build and updating the test case results in common path.
• Automated Restful web services with help of Groovy scripting.
• Performed performance testing for RESTful web services using Ready API.

Confidential,TX

Lead Test Analyst

Environment: .Net, MS SQL Server, UFT, RESTful API, SOAP UI, HP ALM, Jira, Windows, Agile.

• Lead a team of 5 resources and executed the test cases, validated all the business requirements in all the application interfaces and respective tables in the database.
• Highly involved in the shakeout of the test environment before the beginning of the test process and analyzing the stability of the test environment.
• Developed programming scripts for Data Driven Framework using UFT.
• Creating Automation Resources such as Object Repositories, Function Libraries etc.
• Performed handling of duplicate and dynamic objects using index property and regular expressions.
• Performed mobile testing on iOS and Android devices viz., Tablets, iPad’s and multiple versions of operating systems and hardware devices for e-bill view, change plan, make and cancel payment.
• Performed updating of Test Cases to validate the functionality for each release.
• Involved in interactions with business teams to understand modified functionality and updated the test cases.
• Define the entry and exit criteria for testing process and ensuring deadlines are met covering all the business requirements.
• Created detailed test data for smoke testing, system testing, regression testing, integration testing, database testing and user acceptance testing.
• Involved in support services team when UAT was in progress involving offshore teams to perform end to end testing with huge volumes of data in multiple time zones.
• Discussed every defect with business teams to understand the root cause of the defects and involved development teams in defect meetings.
• Creating the projects in SOAP UI Pro for RESTful and SOAP web services.
• Execution of the API’s for each and every build and updating the test case results in common path.
• Automated Restful and SOAP web services with help of Groovy scripting.
• Performed performance testing for RESTful web services using SOAP UI Pro.

Confidential,

Senior Test Engineer

Environment: Selenium, MS SQL Server, MS TFS, HP Quality Center, Agile, Windows 7.

• Shakeout of the environment before the beginning of testing process and reporting the environment issues to the setup team which helps in the smooth running of the testing process.
• Performed Root Cause Analysis of the failed test cases and reported them to the management. Develop UAT test cases and perform peer review with the test management and ensuring UAT is performed without any issues.
• Coordinating with the client and getting updates about the future business requirements and updating the test cases, test plan and creating templates for the team for clear reporting.
• Developed the test scripts on the builds by using TestNG and Selenium Web driver.
• Developed automation scripts for regression testing using Selenium Hybrid framework for testing the frontend web portal for Citi web sales.
• Used Apache POI for reading and writing data into excel sheets.
• Prepared the evidence of the data defects and explained to the client and development team by preparing documents with screenshots and explaining each step to reproduce the defects.
• Created detailed test data for smoke testing, system testing, regression testing, integration testing, database testing and user acceptance testing.
• Maintained the daily defect log and followed up with the development team and performed root cause analysis of the defects and shared with the testing and development teams.
• Define the entry and exit criteria for testing process and ensuring deadlines are met covering all the business requirements.
• Creating and maintaining Re-usable test scripts and thus saving test case, test plan, test data development time.
• Worked with offshore teams in performing the user acceptance testing in different time zones and ensuring continuous UAT is performed successfully.

Confidential,NJ

Senior Test Engineer

Environment: .Net, QTP, MS SQL Server, HP Quality Centre, Windows 7, Agile.

• Prepared RTM for all the frontend requirements, database requirements and listed out the fields which populate in database tables based on the fields present in all screens of the application.
• Worked on handling of unexceptional events like popup windows during the run time using Recovery Scenarios using QTP.
• Developing automation test strategy and test plans, creating, enhancing, debugging and running tests.
• Configuring QTP settings, Object Identification and globalizing the settings.
• Creating and enhancing Test Scripts using Data Driven methodology with multiple sets of data and Descriptive Programming using QTP.
• Worked on change requests by performing smoke, regression, system, compatibility tests exhaustively for each release and analyzed the results with client participation.
• Worked on software configuration, test environment setup and performed pre-release tests.
• Understanding the business functionality of OCM based on the BRS, FRS and documented test plan and test cases accordingly.
• Team mentoring and knowledge transfer for every release and making the team understand new requirements and the impact on the application.
• Developed the Test Scripts for Global Execution.
• Analyzed and updated business requirements developed and implemented the test plan, executed test cases and test scripts in VB Script to test various functionalities using QTP.

Confidential

Test Engineer

Environment: Selenium, Oracle, KoSys Client, HP Quality Center, Windows, Waterfall.

• Performed developing and customizing existing Hybrid Framework using Selenium.
• Performed automating regression packs using Selenium Web Driver and used unit test frameworks like TestNG.
• Weekly updates with the client about the test execution status, especially issues relating to change requests, impact of the change requests on the existing features, data population and accuracy of the data in the respective tables.
• Generated HTML reports using Extent Reports.
• Worked with partner systems of KoSys Client viz., KoSys Unix process, Web Services, Central Processing System and Billing Systems.
• Involved in weekly Software Configuration after the deployment of KoSys-Client in test environment.
• Involved in writing SQL statements to check verification of data entered through the frontend.
• Highly involved in understanding business requirements based on the BRD and CDD of DB tables.
• Worked on change requests by performing smoke, regression, system, compatibility tests for each release and analyzed the results with client participation.

Confidential,TX

Test Engineer

Environment: Method invoker tool, Oracle, Amdocs Enabler, Unix, HP Quality Center, Tomcat, Web Sphere, Daemons, Tap, Waterfall.

• Executed the test cases validated all the business requirements and tested if the business requirements are completely met in all the application interfaces and respective tables in the database.
• Highly involved in the shakeout of the test environment before the beginning of the test process and prepared the environment setup report.
• Worked on Amdocs Enabler billing system and produced bills for multiple bill cycles of Confidential &T customers.
• Created BAN’s for multiple types of business requirements, adding products, creating usage for each BAN, running the billing jobs and generating the bills for each BAN.
• Performed updating of Test Cases to validate the functionality for each release. Involved in interactions with business teams to understand modified functionality and updated the test cases.
• Performed integration and end to end testing of the integrated test environment which includes middle wares viz., web sphere, daemons, tomcat, tap, tuxedo.
• Worked on various business scenarios pertaining to customer bill in eCare where payments and adjustments can be made by the customers. Exhaustive testing was performed to find defects in each bill viewed in eCare.
• Involved in support services along with the NDS Infra team when UAT was in progress involving offshore teams to perform end to end testing with huge volumes of data in multiple time zones.
• Discussed every defect with business teams to understand the root cause of the defects and involved development teams in defect meetings.