Technical Test Analyst Resume

SUMMARY:

I am a Certified Software Quality Testing Leader with over 14 years of experience. I have successfully driven process improvement for QA and Implementation teams in Health Care, Retail, Insurance and Banking related industries. Over the course of my career I have been involved with Integration, System, Regression, and Automated Testing. I am also experienced with Agile, RUP, CDP, SDLC, ERP and CMM processes.
Quality Assurance - Passionate about software testing and Quality and believe that QA can offer the most value in a project prior to writing the first line of code
Project Management - Able to lead several teams on multiple projects at once
Testing Metrics - Enjoy analyzing information from past testing initiatives to help improve future processes and test coverage
Team Leadership - Have successfully developed testing teams and frameworks for multiple customers. I focus on creating a teamwork atmosphere that emphasizes building trust and integrity through collaboration.
Customer Service - Passionate about ensuring the customer or business partner is satisfied with the delivery and quality of software products

TECHNICAL SKILLS:

Test Automation: HP Service Test/ Quick Test Pro,Smart Bear TestComplete.IBM Rational Robot,IBM,SilkTest

Test/Project Management: HP/ALM Quality Center,IBM ClearQuest,IBM RequisitePro,IBM RM/CCM,Microsoft Office,Borland Tools,JIRA,Remedy,Confluence

Database Tools: Oracle 10g,SQL Server,MySQL,DB/2

Change Management Tools: Team Foundation Server,PVCS,Bamboo

Software Languages: C++, Visual C, .NET,Java

Operating Systems: Microsoft,Unix,Mainframe

PROFESSIONAL EXPERIENCE:

Confidential

Technical Test Analyst

Environment: Client/Server, Web, Agile

Responsibilities:

Developed the initial Test Automation Framework for testing the U.S Treasury’s payment processing system
Helped QA team members automate tests with less maintenance, greater flexibility, and reusability
Provided recommendations during the implementation of Rational Team Concert
Assisted with automating manual regression tests using a function based approach
Created automation functions to monitor environment performance

Confidential

QA Test Engineer

Environment: Client/Server, Mainframe, Web, Agile

Responsibilities:

Mentored the existing QA team during the transition from Business leadership to IT leadership
Trained IT management, QA and Development resources on Automated and Manual Testing practices
Evaluated and implemented new test tools
Created a training program to prepare QA team members for ISTQB testing certification
Fully implemented HP Quick Test Pro and Quality Center after six months
Served as a backup to build, merge and deploy code releases using TFS
Worked with the network team to set up 8 virtual machines on a single server for scheduled test automation
Worked with Corporate and IT management to create a career path for QA resources

Confidential

Product Test Analyst

Environment: Client/Server, Web, Agile

Responsibilities:

Started building a new testing department and framework for the surgical software business unit.
Worked closely with the development team to integrate testing into an Agile environment.
Developed traceability matrixes from test cases to requirements
Performed system, interface, web, database and server testing

Confidential

QA Test Lead

Environment: Client/Server, Mainframe, Web

Responsibilities:

Managed testing activities for bank branch and teller quarterly releases.
Worked with business partners to build a regression test suite for major quarterly releases.
Utilized Rational ClearQuest and Requisite Pro to assist with testing analysis.
Created traceability matrixes for testing deliverables.

Confidential

Regional QA Test Lead/Manager

Environment: Client/Server, Mainframe, .NET

Responsibilities:

Managed workflow testing of every aspect of health care including Health Insurance, Membership, Claims, Clinical, and Pharmacy
Lead teams of up to 7 testers responsible for testing the integration between 14 major applications for national and local projects
SOX and HIPAA compliance was followed on all projects
Coordinated with national and offshore testing teams
Performed resource and time management duties including recruiting, budgeting and team building
Coordinated UAT testing with user groups

Confidential

QA Manager

Environment: Client/Server, Windows

Responsibilities:

Evaluated and drove process improvement for QA and Implementation teams.
Created testing procedures and documentation for Medical Claims Processing Software.
Implemented tracking methods for improved software issue flow and metrics.
Managed a team of 6 testers.

Confidential

Lead Software Quality Specialist

Environment: Windows, OS/2, UNIX

Responsibilities:

Served as a testing team lead and functional tester.
Traveled to client sites to test and implement pharmacy marketing systems.
Tested hardware such as Lexmark printers, network cards and CPU’s.
Helped set up a testing framework for the department.
Created a database to track issues found in the field post release.
Assisted in preparation of field training given to field reps. and Help Desk staff.

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