Summary:

• Over 5 years of professional work experience in various aspects of the software quality assurance using manual and automated testing using automated testing tools for various web based n-tier architecture systems, client server and windows application.
• Excellent skills in analyzing business specifications, developing test plans, test scripts, test cases.
• Experience in writing System test plans, defining test cases, developing and maintaining test scripts.
• Develop all the necessary documents like Test Plan and User Documentation.
• Develop test cases and Automation test scripts based on business/functional specifications through Mercury Test Director, Quality center.
• Experience in various phases Software Development Life Cycle (SDLC)
• Involved in All phases testing life cycle.
• Strong knowledge in testing methodologies.
• Used various Bug tracking tools to report the defects.
• Experience in defining automated scripts from manual test cases and scripting using Mercury Quick Test Pro.
• Good Knowledge in RDBMS SQL Server and MS-Access.
• Strong skills in scripting languages like Java Script, VB Script, HTML, DHTML, and XML.
• Expertise in Trouble Shooting.
• Strong teamwork skills and the ability to communicate with all management levels. Good interaction with developers, managers and team members to coordinate job tasks.
• Good Skills in Web based, Windows and client server application testing.
• Good Skill in Black box testing, integration testing, functional testing, system testing, end-to-end testing, smoke testing, regression testing, acceptance testing, exploratory testing, ad-hoc testing, user acceptance testing, alpha testing, beta testing.
• Self-starter with strong written and oral communication skills. Demonstrated success as a team player possessing the commitment and discipline to work well independently.

Skill set:
Operating System: MS Windows [2003/NT4.0, XP], Red Hat Linux, Vista.
Language/Software: Java, JSP, Servlets, C++, C#, Visual Basic, XML, VB Script, JavaScript, HTML, SQL and ASP.NET

Web/Application Servers: IIS, Apache Tomcat, Bea web Logic 8.1,
Tools: Win runner 7.0, Quality Center 9.2, Test Director 8.0, Quick Test Pro 9.2. TFS, Visual studio 2005, Mentis bug tracking, Clear Quest.
Databases: Oracle, MySQL, SQL Server 7.0/2000/2005,

Professional Experience:

QA Engineer
Confidential, November 2009 - Present
ATT Communication manager (ACM) Software and Wifi
ACM software is connection management software which can establish high speed connection to any wifi or wireless mobile DSL. Spot Tools are used to analyze the traffic and data of a connection over wireless with different mobile devices.
Role:

• Responsible to develop test cases and test scripts to realize the business
• goals as well as pursue good quality end-solutions.
• Responsible for all Testing and verification of issues with all the applications.
• Developed Test plan, Test Cases & Test Scripts using Quality center.
• Performed functional testing, Regression testing, system testing, end-to-end testing and data validation testing.
• Using SQL plus, queried and verified the spot session data from oracle database.
• Worked with Developers in resolving conflicting issues.
• Participated in user acceptance (UAT) testing.
• Web based and Windows application testing, Report generation and test validation on different browser.

Environment: IIS, UNIX, Oracle SQL Plus, Oracle, Windows Xp, Windows Vista, windows 2003 server, IE 7.0, Firefox, Apple Mac, Acer / dell / hp machines.
Tools: Quality center, Oracle SQL Plus, spot tools and fiddler and Manual Testing.

QA Analyst
Confidential,February 2008 – September
Confidential,Smith medical management system application which collects all the executed data for validation and reporting purpose. This is also used for automatic web based deployment of updates and setup to connected clients.
PharmGuard software
The PharmGuard Medication Safety Software is an accessory software application for compatible Medfusion. Which are used in medical facilities for automated medicine dispenser. This Application is programmed to perform different types of drug activities depending upon the settings set to execute.
Role:

• Studied functional specifications and business requirement documents to categorize the application for testing.
• Developed Test plan, Test Cases & Test Scripts using Quality center.
• Responsible for all Testing and verification of issues with all the applications.
• Responsible for bug backlogs in Mantis. Used Mantis for bug tracking.
• Experience in AGILE Software Development Life Cycle (SDLC).
• Performed functional testing, Positive/Negative testing, Regression testing, integration testing, system testing, end-to-end testing and data validation testing.
• Used SQL query to verify data with MySQL server and generated report.
• Worked Developers in resolving conflicting issues.
• Participated in user acceptance (UAT) testing.
• Web based and client server testing, Report generation and test validation on server side.

Environment: IIS, UNIX, MySQL, Oracle, XML, mentis, ASP.NET, C#, C++, Medfusion 4000 Device and windows 2003 server.
Tools: MySQL, DOORS, SVN, Mantis, Quality center, QTP and Manual Testing.

QA Analyst
Confidential, January 2007 – December 2007
Confidential,CRM application is used by Sales / marketing and support personals. This product tracks the customer information from different channels of sales. Lots of different websites are integrated to feed customer’s information into this CRM application.
BetterTrades websites
BetterTrades operates many different high traffic large web sites. These web site offer customer to schedule betterTrades online classes and shop for products offered by betterTrades and its partners. These web sites also offer customized page and integrated logins. All website is an ASP.NET application developed using C# and SQL.

Role:

• Responsible to develop test cases and test scripts to realize the business goals as well as pursue good quality end-solutions.
• Developed Test Plan, Test Cases & Test Scripts using Quality center.
• Responsible for test case execution, result analysis and regression testing using QTP.
• Responsible for Testing and verification of issues with all the applications and web Sites.
• Responsible for bug backlogs in TFS. Used TFS for bug tracking.
• Performed functional testing, integration testing, system testing, end-to-end testing, Smoke testing and data validation testing.
• Used SQL query to verify data on the sites with SQL server Database.
• Interacted with developers in resolving conflicting issues.

Environment: Windows XP, IIS, ASP.NET, C++, C#, ASP, JavaScript, HTML, DHTML, XML, SQL Server, Linux.
Tools: SQL server, TFS, Quality center, QTP and Manual Testing.

QA Analyst
BellSouth Telecommunications December 2005 - December 2006
Site builder Application
BellSouth Site Builder is a web based website development platform which provides solutions to businesses or individuals requiring cost effective website. This allows users to quickly and easily create a corporate or personal website without any html skills. This product is an offering from Shared Web Hosting for paying customers.
BellSouth Site Builder is an ASP.NET application developed using C# and SQL server as backend database.

Role:

• Responsible to develop test cases and test scripts to realize the business goals as well as pursue good quality end-solutions.
• Involved in the development of Test Plans.
• Developed Test Cases & Test Scripts using Test Director.
• Responsible for test case execution, result analysis and regression testing using QTP.
• Performed functional testing, system testing data validation testing.
• Reported errors to development team through Test Director.
• Used SQL for Verification and Retrieval of Data in the Backend.
• Participated in user acceptance testing.

Environment: Windows 2003 Advance Server, IIS, ASP.NET,C++,C#, ASP, JavaScript, HTML, DHTML, XML, Oracle, SQL Server, robocopy, ftp, Linux (Red Hat), Apache web server, putty
Tools: SQL Server, Test Director, QTP and Manual Testing.

Parental Control and popup blocker
BellSouth Parental control is client server application which allows parents to control the access of internet on their computer. BellSouth portal user can download the client and install it on the machine they want to restrict access. Client works with BellSouth portal logins and parents have to create child login for each child in household. Client is a C++ BHO. Client interacts to server for permission and access list which gets data from rulespace to determine the sites types. Popup blocker is a client BHO which blocks the popup when installed on client machines.

Personal Web Page
BellSouth Personal Web Page is a web based publishing tool for creating websites either using templates or ftp. This application built using C++, uses SQL Server as backend. This product is being used by more than 200K users generating more than 1 million hits everyday.

Yellow Pages
BellSouth Yellow pages is a web based application written in C++ where it queries the third party yellow page provider using SOAP over HTTP and displays the results to the user. This application requires QA to perform a regression testing to see if the functionality is consistent with different inputs. The result display has some logic inbuilt depending on the users query.

Confidential, Feb 2004– November 2005
QA Analyst
Claim Application
The claim processing application is used by the customer support in Insurance Company to file a claim and send it to claim processor to process it. This is a .NET web application which involved manual testing of all the features and process of claim processing. Perform end-to-end testing to ensure all integration points function properly.
Tools: SQL, Test Director and Manual Testing

Education:
B.S. Science.
M.S. Management.
Certification in Computer Application.