Senior Program Analyst Resume
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SUMMARY:
- Over twenty years of award - winning senior management experience:
- Demonstrated Team Leader: Ability to see outside of the box, but also to see the box as something completely different Determined to assure things get done right, and the right things get done Delegating the right task to the right people with established deadlines. Setting clear expectations that balance performance and deliverables. Driving the team towards positive recognition, and lightening the load with a well-oiled sense of humor.
- Managed multiple portfolio programs in a PMO, manage/execute capital budgets up to $500Million, managed team of over 300 FTEs, and provided organizational support to over 700,000 users. Experienced with software development lifecycle (SDLC), Agile/SCRUM, and formally trained in project management by PMI. Direct experience in: The Cloud, Confidential ( Confidential ), Information Security ( Confidential ), Certification & Accreditation (C&A), Lean Six Sigma (LSS), ITIL, Configuration Management ( Confidential ), Business Recovery, Contingency Planning, Disaster Recovery, Change Management, Strategic Human Resources (SHRM), Earned Value Management (EVM), Profit and Loss (P&L), Business Development (BD), cross-border & cross-functional teams (cross-cultural), and the nuances of International Business and management.
- “D'Artagnan is a knowledgeable manager who made tasks look easy. His caring and good natured personality made working with him enjoyable. He always took the time to explain things to non-technical staff and was able to come down to their level for optimal understanding. He helped many staff.”- Director at IntrapriseTechKnowlogies LLC
- “Dart is a service-oriented manager, and is focused on solving the problem at hand. He is easy to work with and delivers a quality work product.”- CFO & Board of Directors in Biotech Industry
AREAS OF EXPERTISE:
- Strategic Planning
- Business Continuity
- Supply Chain Management
- International Business
- Project Management
- Process Improvement
- Change Implementation
- Human Resources
- Staff Development and Training
- SDLC
- Sarbanes - Oxley ( Confidential )
- ITIL
PROFESSIONAL EXPERIENCE:
Confidential
Senior Program Analyst
Responsibilities:
- Working in the realm of big data (saying "lots of data" would be an understatement), the Cloud (both Confidential and commercial), assimilation of other big data (somewhat Borg-like), analytics, and making the world a better place.
- Engaged in Agile/Scrum, Cyber/IA, and Configuration Manager/oversight for the Authoritative Data Environment ( Confidential ) 2.0 program.
- Concerned with logistics and security of personally identifiable information (PII) in a Cloud environment, as well as programmatic support to facilitate analysis and development.
- Using PEO mandated Serena Dimensions for program Confidential efforts. (several Confidential in place, so cannot offer anything much more specific).
Confidential
Project / Program manager
Responsibilities:
- Managed inside and outside the program office.
- Developed overall program plan, and created high-level plans to guide detailed planning at the component level.
- Managed project managers and program staff.
- Provided vision and overall leadership to the projects under my control.
- Drove the success of multiple projects, and measured success by satisfying the needs and benefits of the entire enterprise.
- Monitored progress of program components to ensure meeting the overall goals were met (schedules, budgets, and benefits to the entire enterprise).
- Contributions and program management expertise in support of Task Force Cyber Awakening Funding Execution and Operation Rolling Tide. Assuring that services were delivered to more than 700,000 users in an efficient and effective manner .
- For superior performance through delivery of the highest possible quality of professional service in support of the Confidential ’s Program Executive Office for Enterprise Information Systems’ PMW 205 Program Office Cyber Security Planning and Execution Division.
Confidential
Information Assurance (IA) Functional Area Manager
Responsibilities:
- Recruited to manage the Confidential ’s
- Expanded into managing program transitions for the Confidential ’s data center consolidation effort ( Confidential
- Transition planning, Application/System Hosting Requirements Document ( Confidential ) engineering and DEV, and C&A efforts for numerous data center systems (including VMWare migrations and accreditations)).
- Additional contract work as an IA engineer ( Confidential ) for the Confidential ’s PMW 160 Confidential program.
- Confidential Corporate: Providing strategic advice to CEO, product development/offerings, Web content, marketing plan, contingency planning, and BD. Directing/mentoring corporate staff.
- Pioneered Compliance Audit product offering, created a new avenue for corporate business development.
- Compliance auditing for Confidential, and for Health Insurance Portability and Accountability Act ( Confidential )
- Projected revenue is $1.1M for the first year - potential to double in subsequent years for at least three years
- Initiated Government Research (Software Development) Project for Google Glass, created a new avenue for corporate business development utilizing government allocated research funding (Practical use of gov. research funding up to $10M)
Confidential
CEO / CIO
Responsibilities:
- Managed Confidential company portfolios; consisting of high-end corporate clients primarily of San Diego and Los Angeles counties.
- Empowered staff to manage individual programs (program management of client engagements) of the company portfolios.
- Directed targeted business development of small, medium, and large corporate customers.
- Provided services to much of San Diego’s whose who through contacts made through Confidential and other professional networks, and provided more extensive support contracts to primarily medium and some large corporate enterprises.
- Developed the organizational strategy and policy for the company.
- Created the management team, and determined the management rewards and incentives.
- Designed and managed implementation of in-house virtualization center.
- Network and facility design and consulting services. analyzed customer requirements & alternatives, provided detailed reports including product pros/cons and “best choice” product selection.
- Saved customers thousands of dollars in product evaluation and research hours. information security and Contingency planning / disaster recovery planning related services.
- In-house Domino servers configured for secure customer use of database, “Team Rooms,” and custom collaboration Web sites.
- Averaged 60% lower cost than alternatives for our customers.
- Setup on-call numbers that customer could distribute to their staff.
- This reduced customer help desk costs more than 80% of existing alternative solutions.
- Custom CRM application development
Confidential
Security Systems Engineer
Responsibilities:
- Recruited as a functional program manager to manage engineering efforts.
- Contingency planning, gathered/prioritized customer requirements.
- Defined product vision/lifecycle. Managed inside and outside the program, provided overall leadership and vision, managed contractor project managers, and drove adherence to schedule and budget.
- Drove the measurement and accomplishment towards meeting the overall needs and goals of the program office.
- All PMW 160 PORs used VMWare/Virtual Center, and this work included the support and accreditation of VMWare systems.
- Personally responsible for Analysis of Alternatives ( Confidential ), white papers, and other engineering documents resulting in budgetary savings (reduction of taxpayer dollars), and reduction of system rework costs, in excess of $10M over a three year period.
- Managed fuel consumption analysis program, through the assembly of an engineering team from across key entities of the Confidential . Implementation resulted in a restricted access application that is currently utilized to save the Confidential billions of dollars in fuel costs over the life of the application.
- Launched pilot of the “Blackberry at Sea” program, working with Blackberry engineers, Confidential and contractor engineers, to implement BES servers, and wireless connectivity, to facilitate officers’ access to secure content while underway (at sea).
Confidential
MIS Manager, Software Development Lead, Enterprise Consultant
Responsibilities:
- Designed and implemented an external secure (secret) facility that reduced government costs by approximately $5M annually, over a period of five years (approx. $25M)
- Spearheaded development of a hybrid Web portal for the U.S. Confidential Drug Screening Lab ( Confidential ); strict adherence to Confidential rules, to provide drug screening results via web and guarantee no disclosure of personally identifiable information (PII). Estimated savings of $1.2M/year in administration costs for drug lab organization.
- Managed workflow & collaborative environment for Confidential department. Dept. responsible for emergency radio frequency allocation / management. Estimated taxpayer savings averaged $100,000/quarter. Automation significantly streamlined processes/workflows.
- Spearheaded a rotation-of-duties program, which resulted in better coverage for the MIS department.
- Initiated the replacement and upgrade of key communications support systems on Confidential program, resulted in significant performance increases, and enhanced business continuity. External professional estimates projected TWO WEEKS to complete the project. Systems could afford no real downtime. Managed entire project plan, resource loading, pre-work planning, etc., so that the actual end-user downtime was reduced to ONLY 15 minutes.