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Qa Analyst Resume

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Santa Ana, CA

SUMMARY

About 5 years of diversified experience in the various Client/Server, Web, Mobile environments as a QA Testing Professional.

  • Excellent expertise in writing Test Plans, Test Strategies, Test Cases, Test Scripts, Test Scenarios, Test Reports and Defect Metrics
  • Very good working experience in using Black Box testing techniques like Boundary Value Analysis, Equivalence Partitioning, Decision Tables
  • Extensive experience in Functional Testing, Regression Testing, GUI Testing, Integration Testing, System Testing, Stress Testing and User Acceptance Testing
  • Extensive experience in automated testing tools like QuickTest Pro
  • Expertise in defect management tools like TestDirector, Rational Clear Quest, I-Track, BugZilla, Jira
  • Work experience in configuration management/version control system tool PVCS, VSS
  • Extensive experience in QA Testing Web Applications, Mobile Applications, Database Testing, Client/Server Applications, E-Commerce and E-Business Applications, Mainframe Applications and AS400 Applications
  • Good work experience in diverse environments including Windows NT/2000/XP, Windows 95/98, OS/400 and Mainframes
  • Testing exposure in .NET, ColdFusion, Java environment
  • Good Working Knowledge on UNIX
  • Strong Knowledge on Trading, Mutual Funds, Fixed Incomes.
  • Strong knowledge in Software Development Life Cycle, Defect Life Cycle, Spiral Model, V Model, Rational Unified Process, SEI CMM Levels
  • Strong theoretical knowledge in programming concepts/processes and proficiency in C, C++, HMTL, SQL, JavaScript, Assembly Language Programming
  • Good Team player, quick learner, proactive, collaborative and self-starter, excellent oral and written skills
  • Highly motivated, ability to work independently, organized and results oriented with excellent interpersonal, communication and presentation skills with capability of adapting to new and fast changing technologies.

EDUCATION

  • Masters in Software Engineering
  • Bachelors in Computer Science

SKILLS

Functional Testing Tools Quick Test Pro
Operating Systems Windows-95/98/NT/2000/XP
Programming Languages C, C++, SQL, PL/SQL, Java, Visual Basic, HTML, XML, Python
Web Technologies HTML, DHTML, Xml, Java Script, VB Script, Jsp
Databases Oracle 7x/8x/9i/10g, DB2/400, SQL Server 2000
Test Management Tools Rational Test Manager, Test Director
Defect Tracking tools Test Director, Lotus Defect Tracker, Rational Clear Quest, PVCS Tracker, Jira and Bug Zilla
Requirement Gathering Rational Requisite Pro, SAM(System Asset Management)
Processes Software Development Life Cycle, Software Testing Life Cycle, Defect Life Cycle, Spiral Model, V Model, Rational Unified Process, SEI CMM Levels , Testing Methodologies, Black Box Testing Techniques,

PROFESSIONAL EXPERIENCE

Confidential, CA Apr’10 Present
Telecommunication Systems (TCS)

QA Analyst

Confidential, is GPS navigation software for Verizon Wireless phones that turns the phone into a GPS navigation device. It is a product based on Networks in Motion\'s AtlasBook mobile navigation platform. The Project Included of releasing new Versions of the VZ Navigator application like V4.5, V5.1, V6.1, V7, V8, Gokivo, LTE, VX on different mobile Operating Systems like Android, iOS, BREW, RIM & Windows.

Responsibilities:

  • Performed verification and validation activities to test the GSM/GPRS handsets for the applications like Clock Settings, Call History, Java Applications
  • Formulated QA Documents and tracked the requirement changes and tested scripts for different devices. Also performed Black Box testing
  • UI testing, Function testing for VZ Navigator application
  • System Testing Interactions, Stability.
  • Functionality testing
  • Test Reporting Bug Management using Nimble (BugZilla)
  • Worked in the Agile Environment
  • Rearranged the old test cases, and created new test plans.
  • Tested Billing for VZ Navigator,Gokivo,Metro Navigator, Cricket Navigator,Telus Navigator.
  • ESN Swap of Mobile phones for each navigator versions.
  • Performed Field Testing in different cities.
  • Reported and documented the bugs found while field testing
  • Collecting Logs and helping out developers to reproduce the bugs
  • Upgrading the LAB with telecom equipments
  • Escalating/verifying the defect found in the regression and the conformance testing

Environment: Ipad1, Ipad2, Android, Iphone4, Windows Mobile, Brew , Rim, Perforce, BugZilla, Oracle 9i

Confidential, Santa Ana, CA Oct’09 Mar’10

QA Analyst

CCMS V4
Confidential,is a statewide technology initiative to bring the courts together to use one application for all case categories. TheCCMSapplication manages the functionality for civil, small claims, probate, mental health, criminal, traffic, family, and juvenile cases. CCMS began with the development of a criminal and traffic product called V2. Next, the V3 product was developed for civil, probate, small claims, and mental health case management. These two products are currently in use at seven California trial courts. V4 is the final development phase and will combine the functionality already developed in V2 and V3 with new functionality for family law and juvenile case categories. V4 will also include statewide reporting, court interpreter and court reporter scheduling, and integration with justice partner applications.This is the biggest case management system developed for Courts of California, State Government to automate the entire California state Superior courts and their administrative office activities.
Responsibilities:

  • Involved in ten new releases of the application.
  • Responsible for gathering requirements, involved in writing functional specifications and Quality Assurance
  • Followed a structured approach to organize requirements into logical groupings of essential business process, business rules, information needs and insured that critical requirements are not missed or misinterpreted.
  • Maintained Requirement Traceability Matrix (RTM).
  • Involved in Design, development and writing Comprehensive Test Plan and Master Test Plan.( details included right from naming conventions to deliverables of the release)
  • Worked with the Release Manager in defining scope and planning releases.
  • Defined validations to be built into application in line with the functional requirements
  • Participated in Requirements Document and Functional Design Documentation reviews.
  • Prepared test plans and test cases.
  • Planned and prepared Test Strategies and was involved in end to end testing of the application.
  • Developed various reports and metrics to measure and track testing effort.
  • Performed UAT in the final phase of software development process to check the functionality of the software.
  • Conducted user training at every release of enhancement package to the existing trading system.
  • Developed GUI, Text, XML checkpoints to validate the data and parameterized the scripts to drive with External Data Files
  • Investigated problems, determined the causes and documented the audit findings and irregularities and reported them to higher management.
  • Worked in Unix environment to perform manual testing on database
  • Used Data Conversion testing for the data migration
  • Created and executed Manual test cases and reviewed test cases developed by others
  • Used Mercury Quality Center for planning tests, writing test cases, create automated tests and reporting bugs.
  • Performed data validations using Oracle database.
  • Testing various Important Basket, Portfolio and Principal Trading functionalities that include Execution processing, client allocation, Sending files to back office, sending new wave, canceling and replacing wave orders etc.
  • Involved in the day to day testing of the ColdFusion application which involved functional testing, backend testing, regression testing, Performance testing , integration testing, and Database testing.
  • Conducted automation testing by using Quick Test Professional
  • Checked the Database changes by using SQL queries.
  • Worked on FIX messaging and generated various test scenarios to validate different FIX Transactions.
  • FIX tags were verified for orders sent to and received from the exchange.
  • Developed detailed test conditions and documented test scripts and test procedures.

Environment:Java, .Net, ColdFusion, XML, Sun Solaris, FIX 4.0& 4.2 Autosys, Quality Center 10.0, Toad, Unix, Oracle, VSS, Quick Test Pro ,VBScript, Eclipse, Load Runner, Aegis Client Simulator, MS Office, Web Services, DB Artisan, Exceed

Confidential,Fort Worth, Tx May’09 Sep’09
Esports Partners

QA Analyst

The ESports Partners allows customers to add items in a shopping cart without losing the items ordered. Customers may view the contents of their shopping cart at any time and may add or delete items as needed. The program automatically calculates the subtotal, sales tax, shipping charges, and grand total. When a customer decides to checkout, the order information including the buyer\'s name, address and billing instruction is emailed to the order department and a receipt is sent to the customer. This module also allows users to be assigned different roles like system admin, staff, customers and manage their profiles

Responsibilites:

  • Analyzed system requirements and developed detailed Test Plan, Test Cases, QTP scripts for testing the functionality, GUI, security, and usability.
  • Involved in discussion of reviewing project plans, creating test cases and test procedures that ensure the product adheres to the application requirements.
  • Used QTP as the automation test tool for Functionality and Regression testing of the application.
  • Performed data integrity testing by executing SQL statements and manually verifying the contents.
  • Performed data driven testing using Excel sheets and database in QTP and verified that the application was working properly with different data inputs.
  • Performed Black box, Validation testing to check that all functional requirements satisfied.
  • Documented the Test Cases, Test Procedures, Test Scripts and Test Metrics.
  • Worked extensively in testing boundary coverages to ensure the functionality of the application worked as expected.
  • Participated in bugs and enhancement review meetings.Defect tracking done using Test Director.

Environment: Quick Test Professional, Windows NT Server, HTML, Java, VBScript, Servlets, SQL

Confidential, Cincinnati, OH Jan’08 Apr’09

QA Analyst

This Project contains two Modules:

  • Kroger-3D and
  • Kroger-SCR

The main theme of the Module Kroger -3D, is to collect the items that have one or more UN Codes assigned to them by Kroger external business partner, 3E. For each item classified as hazardous, flammable or agricultural, generate a Bill of Lading which meets Federal DOT regulations and treat the products as “flow” so that they are sent directly to the stores rather than being warehoused.

Kroger’s Stores SCR module involves enhancement and maintenance of stores applications running to
keep its retail business floating. In this module we will resolve the defects in the application which is in
production stage. Kroger Corporation has initiated this Module to provide improved performance and
features in the applications which in turn may result in more productivity in the business processes

Responsibilities:

  • Evaluate and analyze Business Requirements, Functional specification and Use case documents.
  • Analyzed and generated various workflows and designed Manual Scripts
  • Creation of Test Plan, high level scenarios, test case construction, and test estimates, resource estimates, weekly status reports.
  • Analysed e-commerce activities and functions for the improvement of e-commerce applications
  • Creation of Impact Analysis matrix and documents for different applications.
  • Expertise in using SQL queries using Oracle 10g (correlated, subqueries, tables, joins, Indexes, hints, Explain plan for performance tuning, set operators (Union, union all, intersect, minus), NULL, Not Null, Decode, Cartesian product, DML statements to verify the database integrity.
  • Verified XML manifest files and verify the Entrance/Exit criteria for different versions and builds
  • Used UNIX/SQL Plus to check the proper data flow in the database
  • Performed Data Validation using SQL queries against Oracle database
  • Assistance in defining test conditions, procedures, and test data for QA environment set up and test execution.
  • Mercury Quality Center 9.2 is used for managing requirements traceability, execute the Test cases, track defects, create public and private reports for QA effort status.
  • Performed Regression testing in ColdFusion Migration applications
  • Worked with Autosys (job scheduler) for identifying different job statuses as part of ETL process.
  • Performed WBS for resource scheduling (MS Project).
  • Performed UAT by creating UAT specific data on the existing e-commerce applications for the retail.
  • Performed an active role in comparing front end data with the data stored in backend
  • Worked with Microsoft Sharepoint for accessing the documents.
  • Worked with DB Visualizer, SQL Server 2005 for creating SQL queries.
  • Onsite/Offshore co-ordination.
  • Maintained Technical Release Notes and Technical Documentation.
  • Created automation regression scripts using QTP and Business Process testing (BPT).
  • Contribution to the establishment of standards and procedures for testing and general Quality Assurance.
  • Worked on different services on SOA (Service Oriented Architecture) like Visibility services, Pricing services, Search Services to ensure system stability.
  • System level testing for data migration from Mainframe systems (IMS, DB2 databases-Mocha) to Oracle 10g database.

Environment: Java, JSP, QTP 9.2, Quality Center 9.2, XML, Autosys, Unix, e-commerce, MS Office, Mainframe/DB2, SQL Server 2005, DB Visualizer 6.0.10, WebMethods, Mocha, VSS

Confidential,Chennai, India Jan’06 Dec’06

QA Analyst

It had disparate systems and applications to process loans throughout the loan life cycle from origination to funding to closing stage. This project demanded developing an application serving as an automated loan approval system to banks’ loan officers and allowed to explore the various options for loan approval. Application performed various other business functions involved in loan life cycle such as account set-up, new loan set-up, appraisal, credit analysis, underwriting, closing and loan servicing. A loan underwriting engine was designed to determine the loan approval decision based on the market underwriting guidelines.

Responsibilites:

  • Performed an active role in comparing front end data with the data stored in backend.
  • Executed and written SQL queries for data comparison.
  • Reviewed and analyzed user requirement documents (URD), software requirement specification document (SRS) and prepared System test plan by dividing the application into manageable units
  • Interacted with Business Analysts and System Engineers while writing the test plan and test cases.
  • Created and executed manual test cases and reviewed test cases developed by others.
  • Maintained requirements and created Traceability Matrix between Requirements and Test Cases using Test Director.
  • Performed functional and regression testing of the application manually and also automated.
  • Performed cross-browser testing to verify if the application provides accurate information in different (IE, Netscape, AOL) browsers.
  • Used Test Director to generate Reports, manage Defects and track them to completion.
  • Reported the bugs to the developers and made sure that the bugs were fixed by performing regression testing.
  • Documented all the high-level test conditions, test cases and test steps using MS-Excel.
  • SQL queries were implemented to validate the data.

Environment: Test Director, Windows , Java, Servlets, Oracle, Html, JavaScript and UNIX

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