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Sr Qa Analyst Resume

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Berkeley Heights, NJ

Experience Summary:

Over 8 years of experience in Quality Assurance/Software Testing in various Client/Server and Web Applications with extensive experience in Manual and Automation Testing of web and batch applications with strong business knowledge in Insurance, Financial, Logistics and Pharmaceutical domains.

Major Strengths:

  • Strong experience in testing Client/Server, Web based Database and Data Warehouse Applications.
  • Well versed with System testing, Integration testing, Functional Testing, Regression Testing, Performance testing, Volume/Stress, Load, User Acceptance, Black Box and White Box Testing.
  • Expertise in designing and analysis of Test Plans, Test Cases and Test scenarios/scripts using industry standards for software/business application testing.
  • Strong experience in RDBMS like Oracle/SQL Server 2000/ MS Access/DB2 and Backend Testing of Stored Procedures, Triggers using PL/SQL Scripting.
  • Good Understanding of Web Services, Service Oriented Architecture (SOA), Simple Object Access Protocol (SOAP), Web Services Definition Language (WSDL), Extensible Markup Language (XML),
  • Experience in testing Web Services applications using SOAP Client as well as by using WSDL.
  • Experience working with Insurance, Finance, Pharma and Internet/Intranet clients.
  • Experienced in documenting defects using the bug tracking database, providing verifications on fixes in multiple environments, and communicating fix success, failures, status updates as appropriate.
  • Excellent understanding of relational database concepts including: normalization, referential integrity, joining tables, SQL
  • Strong Data Modeling experience using ERwin 4.0/3.5.
  • Experience in UNIX Shell Scripting.
  • Ability to work with minimal direction - taking concept to analysis and potentially leading QA through development, debugging, testing, defect documentation, regression and conclusion.
  • Excellent interpersonal and communication skills.

Education:

  • BS in Engineering

Technical Skills:

Testing Tools : Quality Center 9.0/9.2/10, Test Director 8.0/9.0, LoadRunner 8.0/9.0/9.1,
QTP 8.0/9.5/10.0, WinRunner 7.6,JIRA
Operating Systems : UNIX (HP, Solaris, AIX), Linux, Windows 7/Vista/XP/2000/NT/9.x
Languages : C, Java, SQL, PL/SQL, Visual Basic, ASP
Databases : Oracle 11i/10G/9i, MS SQL Server 2000/7, DB2, MS Access, Sybase,
Web Browsers : IE 5.5/6/7/8/9, Firefox 2/3/3.5,3.6, Safari 2.x/3.x/4.x, Google Chrome
Servers : BEA Web Logic, Websphere, Apache, Tomcat, MTS and IIS
ETL/Reporting Tools : Ab Initio 3.0, Cognos 7.2/8.1, Crystal Reports 11
Versioning tools : PVCS, Clear Case, Visual Source Safe (VSS)
Internet Tools : HTML, JavaScript, VBScript, VBA, JSP, XML, ASP, .NET
Protocols : TCP/IP and FTP, HTTP
Other Tools : MS-Project and Bugzilla, SOAP UI, Junit, XMLSpy, ETL/Ab Initio, Crystal
Reports, VBA, Excel Macros, TOAD 8.0/9.0.1

Professional Experience:

Confidential, Berkeley Heights, NJ Sept 2008 Present
Sr QA Analyst

Project1: Online Verification System
Confidential, is a leading international insurance organization which serves commercial and individual customers. Involved in an Online Verification System project that enables AIG to provide insurance information to various State DMVs using webservice technology. The system was built based on the concept of checking the insurance when the State needs to verify the coverage such as at the traffic stops or during vehicle registration.

Responsibilities:

  • Involved in analyzing Business Requirements, developing the Test Plan, Test Scripts and Test Cases.
  • Involved in performing GAP Analysis to verify that test cases matches to the user requirements and reported Defects in HP Quality Center
  • Performed client acceptance testing, functional testing, integration testing, system testing, performance testing, stress testing and load testing.
  • Derived and developed Requirements, Functional, Regression Test Cases from Use Cases and Test Scenarios
  • Executed system functional / integration test cases, communicating results to the software development.
  • Written SQL statements manually to validate data from Database using TOAD and tested entity relationship of the database.
  • Involved in interface testing for different Modules using Web Services. Validated the output against the UI and client accounts against the database.
  • Involved in testing SOAP requests and responses using Hp Service Test and worked extensively with SQL & Unix Shell scripts.
  • Hands-on experience with (SOA, XML and WSDL) testing on different operating systems and web servers by developing test plans/ scripts, sample test data, executing test cases with Hp Service Test, XML Spy, and the Automation Framework, pgAdmin and Quality Center and documenting results, maintaining test histories, performing bug tracking with JIRA, and Quality Center
  • Involved in verifying firewall requests and deployment diagrams to open ports to allow external connectivity
  • Performing root cause analysis across the full SDLC with weekly and daily releases
  • Participated in bug reviews, creatively approach and solve problems and work effectively to find a solution with cross functional teams take customer feedback into account
  • Participate in QA process improvement activities by applying established software quality assurance analysis and procedures to all phases of SDLC.
  • Involved in providing verbal and written status reports on all phases of development, testing and implementation.

Environment: HP Quality Center 9.2/10, QTP 10.0, LoadRunner 9.2, J2EE, Websevices, SOA, Hp Service Test, UNIX/Sun Solaris, RAD, ETL/Ab Initio, Autosys, Oracle, CrystalReports 11, Cognos 7.2/8.1, XML, SOAP, WSDL, SQL Developer, SQL, SSL Certificates, XML

Project2: Auto Insurance Compliance System
The system provides insurers with the ability to report auto liability as well as liability verification and cancellations through the use of Electronic Data Interchange (EDI). It streamlines processes while increasing reporting speed and accuracy to comply with auto insurance regulations

Responsibilities:

  • Involved in developing the Test Strategy based on the Business Requirement Document and defined Test cases based on functional specifications
  • Developed Test Plan and defined Test Subjects in Quality Center for performing system testing of the client application being developed
  • Actively participated in all stages of SDLC and STLC and Actively participated in Defect life cycle
  • Involved in Integration testing after integrating the different units
  • Involved in testing every new build manually (Sanity Testing) and reported if the most important functionality of the build failed
  • Involved in verifying the functionalities of all the modules manually, and reported the broken links after manual testing
  • Performed regression testing after fixing the bugs manually, Involved in User acceptance testing of the application
  • Performance testing was done with Load Runner by analyzing Time distribution, Transaction Profile and User profile.
  • Involved in tracking the defects and reported the defects using Quality Center and actively participated in Defect life cycle
  • Performed backend testing to validate data integrity in the database by writing SQL queries
  • Extensively participated in User Acceptance Testing (UAT) with various outside regulatory agencies.
  • Worked on testing VBA, Excel Macros in the data collection spreadsheet templates.

Environment: HP Quality Center 9.2/10, QTP 10.0, J2EE, JSP, Servlets, JavaScript, XML, AS400, OS/390, EDI, X12, GENTRAN, COBOL, VB,DB2.

Confidential, New York, NY Sept 2006 Sept 2008
Sr QA Analyst

Project: Hedge Fund Management System
Confidential, is a leading independent provider of business process outsourcing, financial technology services and analytics to hedge funds and other sectors of the financial industry. Involved in the Hedge Fund Management System (FMS) which is designed and developed in Personal, Professional, and Advisor versions. The system supports the functions such as track stocks, funds, options, graphing, extensive reports, capital gain calculations, export to TurboTax, Yield, calculations, retrieve prices from the internet, retrieve transactions from broker/fund, trailing stop loss alerts, Import from Quicken, Money, or text, Multi-currency support and technical analysis.

Responsibilities:

  • Involved in developing various test plans and test cases for different versions and applications using Quality Center/TestDirector.
  • Involved in executing test plan test strategy and test scripts for stress/load testing and worked with infrastructure group to perform stress/load testing.
  • Attended daily/weekly meetings with developers, application managers, and business partners to discuss upcoming software releases and test cycle results
  • Responsible for Regression Testing of products using Quick Test Professional (QTP), for every new release to validate that the new enhancements have not caused any issues when compared to existing functionality.
  • Involved in testing SOAP requests and responses using SOAP-UI .
  • Developed automated test cases for Web Services components using SOAP-UI.
  • Involved in reporting the bugs to the bug tracking system and prepared the bug reports.
  • Coordinated with Developers for Defect analysis and performed Regression Testing
  • Bug fix testing was done on different releases of the tool.

Environment: Test Director 8/9, Quality Center 9, QTP 8, SOAP-UI, Struts HTML, DHTML, JavaScript, XML, Websphere, Apache, JUNIT, Sybase, Windows 2000 and Solaris.

Confidential,Franklin Lakes, NJ Aug 2005 Sept 2006
QA Analyst

Online Prescription(Rx) Services
Medco Health Managed Care, L.L.C., an independently managed subsidiary of Merck & Co is the nation\'s leading provider of comprehensive prescription drug benefit programs, specializing in health care cost management and supporting improved patient care. Users can register at the website order new prescriptions, prescription refills, request renewals and check their prescription order status.

Responsibilities:

  • Involved in analyzing business requirements and prepared test plans and test case documents.
  • Developed automated scripts and executed them using Win Runner.
  • Performed all phases of end-to-end testing which includes Functionality testing, Regression Testing, GUI testing, boundary testing, negative testing, system testing, unit testing and Smoke testing of the Application, its interfaces and Client-Server Utilities using Mercury Interactive Tools.
  • Involved in Performance Testing, Stress Testing using Load Runner.
  • Used Mercury Suite (Winrunner, Test Director) for test script and defect management.
  • Executed SQL queries in SQL Navigator to verify backend data.
  • Developed complicated SQL queries to very data in tables after data migration.

Environment: TestDirector 8.0, QTP 6.5, WinRunner 7.6, J2EE, JavaScript, HTML4.0, XML, Oracle, JDBC, SQL

Confidential,Secaucus, NJ May 2004 July2005
QA Analyst

Project1: Visibility System
Confidential, is a leading shipping company, offering premium transport services around the globe while maintaining uppermost standards for safety and quality of service. Involved in the Visibility system project that has the functions necessary for the tracking of a shipment from origin to final destination and provides a highly available service to customers with limited manual data entry operations into the system. It is scalable to support a growing subscriber base and ‘Open-ended’ to support access to disparate systems.

Responsibilities:

  • Involved in analyzing the Business Requirements document and have written Test conditions.
  • Ensured the traceability of test cases back to the Business requirements.
  • Involved in conditioning data available from the repository as per the front end of the application under test.
  • Responsible in developing Test Cases with Quick Test Pro(QTP).
  • Involved in Manual testing using TestDirector to develop test cases, test scripts, executing the scripts and logging the defects.
  • Involved in Functional, Regression, Performance and User Acceptance Testing .
  • Participated in requirement and design meetings and hosted Test case review meetings.
  • Documented and reported the bugs using Test Director and provided the management with key metrics.
  • Participated in bug triage meetings with developers to validate the severity of the bug and responsible for tracking of the bug life cycle using Test Director.
  • Involved in assisting the end users in performing User Acceptance Test on the application.

Environment: TestDirector 8.0, QTP 6.5, J2EE, JSP, JavaScript, HTML XML, Weblogic, Linux, SQL Server, Windows NT, JDBC, EDI, and Test Director, QTP.

Confidential, Cambridge, MA Aug 2003 Apr 2004
QA Analyst

Project: Clinical Trail Management System (CTMS)
This project involves building a multi-tier web-enabled system. The system supports the management of clinical trials. The trial documents and reports from a paper-based system have been migrated to the web to provide accurate, timely, and consistent clinical data to both sponsors and other internal clients to support the needs of the business.

Responsibilities:

  • Involved in testing on all stages of System Development Life Cycle.
  • Developing Test Plans and Test Specifications as per user’s Business Requirements.
  • Estimated the time frame for all testing types according the project plan.
  • Developed Test Cases and Test Scripts for Functional, and Regression testing according user functional requirements.
  • Executed Functional and Regression Test Scripts manually against expected results.
  • Analyzed and documenting test results, and participated in acceptance sign-off process.
  • Involved in Identifying & tracking bugs and closely working with the development team to ensure the bugs are fixed.

Environment: TestDirector 7.2, Java, J2EE, JSP1.2, JavaScript, XML, XSL, CSS, Eclipse, Weblogic6.1, Apache, Oracle8i, Test Director and Unix.

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