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Test Lead. Resume

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Phoenix, AZ

SUMMARY:

  • Over (10) years of progressive experience as a Application Tester/OSS - BSS testing in Information Technology (IT) industry in Testing, Design, Development and Implementation of Software applications.
  • Extensive experience OSS/BSS Engineer for Oracle BRM Applications and Assurance Tivoli Applications.
  • Expertise in OSS Fulfillment Applications COMPTEL (SRI, Order Management, CATALOG, PRODUCT TEMPLATES).
  • Activation support full services activation to access seeker, interacting with technicians and full fill the shortfalls.
  • Expertise Knowledge in Physical network Inventory
  • Extensive experience as Quality Assurance Engineer for Web Based and Client server applications.
  • Expertise in CC&B and CBA data quality testing and providing extensive support for business in UAT Testing.
  • Expertise in Configure clients through IB2B Services and SOAPUI Testing.
  • Expertise in Alarm testing using Tivoli and Tickets verification in Remedy ( BMC Simulator, Incident Management,Chanage Requests Cache Verification of data flow from SRI to CMDB).
  • Expertise in Network provisioning and verification of Provisioned services in SAM (Service Area Manager) and AMS.
  • Expertise understanding in Network Topology like ECS, EFS, OLT, NTD and Service provisioning on Ports).
  • Extensively worked on database testing (Oracle, SQL Server) and validating the applications against the database and tracking issues in JIRA.
  • Extensive experience on Functional, Regression, Integration, System, Stress, User Acceptance, Database, Load, Black Box, and White Box testing.
  • Capable of generating and modifying test scripts using Test Scripting Language in Win Runner and Quick Test Professional.
  • Expertise in analyzing High Level Design Documents, Technical Requirements and IAs.
  • Expertise in Preparing Test plans, Test Scenarios, Test Documentation and Test Cases.
  • Experienced in Test schedule planning, Batch Test Scheduling and Execution.
  • Expertise in QA Methodologies, Quality Assurance Life Cycle (QALC), Test Strategies, Test Metrics and Software Development Life Cycle (SDLC).
  • Expertise in using the Quality center and Vantive for Defect Tracking, Organizing, Managing, Planning and Executing the Tests.
  • Good knowledge on UNIX and Shell Scripting.
  • Experience in Testing Telecommunication, Banking, Financial and Utility Applications.
  • Good Communication skills and flexible to adapt to any new environment and work on any project.

TECHNICAL SKILLS:

Testing Tools: Test Director 7.5/7.x, Quick Test Pro 9.2/8.0/6.5, Selenium, Clear Quest, and Silk Test 6.0.

Bug Tracking Tools: Quality Center 9.2/9.0/8.0/7. x/6.0, Rational Query Manager Vantive and Rational Clear Quest and JIRA.

Operating Systems: Windows Vista/XP/2000/98/NT, UNIX, Macintosh.

Languages: ABAP,SAP-SD,SAP-WM,SP-MM,SAP-ISRETAIL,SIEBEL, COBOL, SQL, PL/SQL, SQL * Plus, Shell Scripts and TSL.

Data Bases: Oracle 9i/8i/7.3, MS SQL Server and MS Access.

MS Suite: MS Word, MS Excel, MS Power Point, MS Front Page and MS Outlook.

Dev Tools: Developer 2000, VB 6.0/5.0,Datastage,Informatica,cognos,Control - M,Gensis,IGen,TPNI,Tivoli, SAM,AMS,BMC Remedy, Oracle BRM,Spatial Net and Small world Technology.

Web Technologies: JSP, ASP, XML, HTML, and DHTML.

Methodologies: V- Methodology, Agile, Rational Unified Process (RUP)

Middleware: MQ-Series, Sonic MQ and CORBA, TIBCO.

PROFESSIONAL EXPERIENCE:

Confidential

Test Lead.

Responsibilities:

  • Involved in knowledge transition with client for various applications.
  • Business process flows and providing documentation to client for Knowledge transfer sessions.
  • Hands on experience understanding production issues and resolve it.
  • Leading onsite and offshore teams.
  • Good understanding of Reflex,Maestro,Db2,HP SM9, Service ticket management and HP QC.

Environment: Quality center9.2, SOAP UI, Toad, Sybase, UNIX, HP SM9, Jira, putty, Winscp.

Confidential

Test Lead

Responsibilities:

  • Involved in configuration of WSDL to create various tickets in Component testing
  • Creation of tables and configuring the WSDL like Create,Modify,Delete,Close duplicate scenarios
  • Involved in SCO testing to test service fulfillment request for RAS (Remote access service tokens) for various requests like Activate, Deactivate, Cancel, Token pin reset.
  • Involved in Business Impact calculation integrating with fault management using soap request.
  • Involved in UAT testing and tracking issues in JIRA.
  • Automating scripts using selenium web driver.
  • Reconciliation testing with Configuration management comparing data from CMDB and UCMDB.
  • Good expertise in Agile Methodology and involved in scrum meeting session.
  • Impact calculation integrating with Compuware determines affected users information based on sites and towers.
  • Involved in business process meeting with architects and developers for joing FIT testing with Confidential .
  • Involved in demonstration of test cases to client for system Integration Testing.

Environment: RQM, SOAP UI, HP SM9, Splunk, Compuware, Unix, Oracle.

Confidential

Test Lead

Responsibilities:

  • Involved in first billing rollout for Access seeker for release 1. Creating Access seeker billing accounts in Customer center, Adding products and services and verify the pricing as per the commercial offer designed by business. Configuring pricing, Services and deals in pricing center.
  • Involved in generating invoices, billing event file, Billing Adjustment file, Run bill file, Bulk processing billing, Adjustment testing through Oracle BRM.
  • Tested Level5 and Level6 business process and lead the Plan to Handover stream.
  • Involved in End to End testing from initial OSS release1 to current release release 7.
  • Testing Fulfillment process like provisioning NNI, CVC and AVC Services using comptel suite (Comptel catalog, SRI) aligned with network topology.
  • Testing Assurance through Remedy for ticket creation for Access seeker and verify alarms in Tivoli.
  • Involved in Spatial net testing creating passive and active architecture as per the Confidential Topology.
  • Involved in resolving Manage shortfalls for existing locations to provision services based on the service class1, 2 and 3.
  • Configuring Access seeker through IB2B Provisioning services like Connect, Modify, Disconnect, Manage Troubleticket, Order Feasibility, Service qualification, Bulk Order creation.
  • Implementation of Agile methodology to Validate Change Requests.
  • Actively involved in Confidential DA transformation to resolve manage shortfalls once the FAN site is rolled out.
  • Involved in testing Fuistsu Remedy integration with Confidential BMC Remedy ticket to verify successful ticket creation, Ticket assigned groups, Escalations and Report generation.
  • Performed End to End testing from OSS release1 to till date like creating services from portal and verified the billing for the associated deals and services as per the Confidential Commercial offer sheet.
  • Good understanding of SAM, AMS and Network topology as defined by the architecture.
  • Verification of Speed tier and service provision in AMS.
  • Supported network Activation team in Production by activating services from Design and Assign stage and complete the Order from the Provisioned network channel.
  • Verification of Reserved Appointment, Ticket of work through Quintiq System.
  • Process IB2B request through SOAP UI as per the defined service model and verified the request and response in Corvus console.
  • Troubleshoot the IB2B Message failure and verify the logs in SPLUNK and Data power for the related co relation id or Conversation id for the ICF transaction.
  • Good understanding related to Passive architecture like Creating Master Circuit id, PCD, NTD, Splicing, Adding inner and Outer cables from FDH to Splitter.
  • Involved in writing High level test cases to test Business process, Spatial net, End 2 End testing .
  • UAT Support and data fudging.
  • Involved in data creation for network team for various releases, Mapping OLT names per CSA as per the network topology. Successfully created in-flight data for the pre- release and complete the Order once the deployment is completed.
  • Good understanding of Spatial in depth like Creating FSAM, FSA, Location and Fiber laying through street as per the designed architecture.
  • Extraction of various spatial reports like Location extract as per the defined service class, NTD extract, Master Circuit id reports, Related Equipment information.
  • Involved in Documentation for knowledge transform session related to OSS Domain.

Environment: HP QC, Spatial net, Remedy, Comptel, IB2B, SOAP UI, Unix and Oracle.

Confidential

Test Lead

Responsibilities:

  • Analyzed System Requirement Specifications, Technical Requirement Documents.
  • Involved in Creating Process flows for various Interfaces.
  • Involved in peer review and Joint Application Development.
  • Using Quality Centre 9.2 for test scripts, test execution and raising defects.
  • Interaction with external vendors.
  • Involved in production support.
  • Involved in Environment support creating profiles for users, Adding users to various environments, Adding data to tables, running various operational jobs.
  • Involved in Error case testing for testing exceptions and testing errors in various domains.
  • Involved in Tractical Data Repository testing to test data flow from Igen to external database (verify Igen data to TDR data).
  • Involved in change request by providing test estimation document to business and involved in business presentation for change request Approval.
  • Involved in Floor support to resolve customer issues and providing solution to existing product.
  • Involved in execution PVT Automated scripts and debugging the issues.
  • Involved in writing SQL queries to retrieve the data from various domains like customer care, Order Management, RTMS (Table maintance), Document Management etc.
  • Running the BC Load jobs using SOAP UI and verify the data from database.

Environment: Quality center9.2, SOAP UI, Toad, xmlspy, Gensis, IGen, MS Office, Windows Vista/ XP/2000/NT and Macintosh.

Confidential

Test Lead

Responsibilities:

  • Configuring the Site Master, Article Master Customer Master, Vendor Master
  • Involved in integration and unit testing of configuration.
  • Configuring Core article master data
  • Configuring Material Group Data
  • Assortment & Listing Process
  • Creating Assortment
  • Configuring Listing Procedure
  • Configuring Assortment Grade Rules
  • Carrying out Listing Process For the Articles
  • Performing End-to-End System Integration Testing from creating different types of purchase order (e.g. standard, consignment, stock transfer), doing goods receive at distribution center, and sending them to different stores and checking the stock behaviors.
  • Conducting the Power user/End user training in merchandising dept.
  • Preparing end user manuals
  • Analyzing the tickets, which are generated by the users.
  • Co-ordination with users during problem resolution for additional inputs and to educate users regarding particular process where Problems occur frequently.
  • Monitoring POS Inbound and Outbound Idoc’s processing.
  • Monitoring batch jobs.
  • By assisting to senior consultants analyzing issues.
  • Preparing test plans, and change request documents and executing test plans.
  • Coordinating with client management and key users to resolve the issues.
  • Preparing Business requirement documents, change request documents and test plans for enhancements to make sure monthly deliverables.

Environment: Quality center9.0, SAP ECC 6.0 IS Retail, MS Office, Windows Vista/ XP/2000/NT and Macintosh.

Confidential

Test Lead

Responsibilities:

  • Analyzed System Requirement Specifications, Technical Requirement Documents, BRDs and IAs and created Test Cases.
  • Involved in Creating Process flows for various Interfaces.
  • Involved in peer revivew and Joint Application Development.
  • Using Quality Centre 9.0 for test scripts, test execution and raising defects.
  • Involved in creating Process flows for Interface testing.
  • Document Preparation for Land base and GUI Objects related to small world.
  • Involved in Unit, System, and SIT testing with external systems.
  • Testing multiple applications CPR2 and TPNI.
  • Involved in Production defect testing.
  • Closely worked with Clients during UAT on completion of system testing before installation of the application on user environment to nail down the software problems

Environment: Quality center9.0, UNIX, CPR2, Citrix, TPNI, MS Office, Windows Vista/ XP/2000/NT and Macintosh.

Confidential

Test Lead

Responsibilities:

  • Analyzed System Requirement Specifications, Technical Requirement Documents.
  • Involved in Creating Process flows for various Interfaces.
  • Involved in peer review and Joint Application Development.
  • Using Quality Centre 9.0 for test scripts, test execution and raising defects.
  • Interaction with external vendors.

Environment: Quality center8.2, UNIX, xmlspy, Gensis, IGen, MS Office, Windows Vista/ XP/2000/NT and Macintosh.

Confidential

Test Lead

Responsibilities:

  • Analyzed System Requirement Specifications, Technical Requirement Documents, BRDs and IAs and created Test Cases.
  • Involved in Creating Process flows for various Interfaces.
  • Involved in peer revivew and Joint Application Development.
  • Using Quality Centre 9.0 for test scripts, test execution and raising defects.
  • Used XML for data setup for Progression Integration testing.
  • Key personnel in creating a legacy system for data preparation.
  • Involved in creating Process flows for Interface testing.
  • Involved in SIT testing with external systems.
  • Involved in Re-gression testing for legacy and migrated Applications.
  • Involved in running jobs for Kenan billfile separator, flexcab batch jobs and mica batch jobs using Control - M.
  • Involved in Data Migration of OLB System.
  • Created Data for progression integration testing and created data requirements for external vendors (Siebel).
  • Involved in CC-B integration testing using test console and involved in generating monthly reporting scripts.
  • Interaction with external systems like Siebel, Tibco, Kenan, Flexcab and Mica.
  • Closely worked with Clients during UAT on completion of system testing before installation of the application on user environment to nail down the software problems.

Environment: Quality center8.2, Quick Test Pro 8.2, UNIX, Datastage,SIEBEL,Command Console, Control-M EJB, Java, J2EE, HTML, XML, Web logic, Oracle 9i, MQ Series, Sonic MQ,, MS Office, Windows Vista/ XP/2000/NT and Macintosh.

Confidential

Test Lead

Responsibilities:

  • Analyzed System Requirement Specifications, Technical Requirement Documents, BRDs and IAs and created Test Cases.
  • Involved in Creating Process flows for various Interfaces.
  • Involved in peer review and Joint Application Development.
  • Creating Data Setup for Report generation for corporate segments.
  • Running various jobs using Data stage for extraction, Transforming and loading data in to the database from bill files.
  • Fudging the data for various bill files like Mica for Mobile users and Flexcab for landline Users.
  • Running jobs in Command Console like Production loader job, Hierarchy Synchronizer job, Billfile Indexing.
  • Involved in creating users for various environments for testing purposes.
  • Data- verification from bill files to OLAP and OLTP Databases.
  • Involved in Enrollments, Linking requirements to test scripts.
  • Involved in Exception Handling testing, USM Alarming testing, Monitoring Controlling Reporting and Error Handling testing.
  • Involved in Bill Extractor testing, extracting the data running shell scripts from CBM application to CBA application.
  • Involved in Migration testing with external Vendors.
  • Running Batch Jobs Using Control - M tool. Batch jobs are Bill arrival notifications, SMS Notifications.
  • Used Quality center for Execution Defect Tracking and Generated Reports.
  • Involved in UAT Support working with Clients.

Environment: Quality center8.2, Quick Test Pro 8.2, UNIX, Datastage,Command Console, SIEBEL,Control-M EJB, Java, J2EE, HTML, XML, Web logic, Oracle 9i, MQ Series, Sonic MQ, , MS Office, Windows Vista/ XP/2000/NT and Macintosh.

Confidential

Test Lead

Responsibilities:

  • Analyzed System Requirement Specifications, Technical Requirement Documents, BRDs and IAs and created Test Cases.
  • Used Test Director 7.6 for test scripts, Test execution and raising of defects.
  • Involved in data setup, creating Mica and Flexcab Accounts.
  • Involved in System Integration Testing (includes System and Integration Test phases).
  • Support My Account vendor (R&E) during My Account integration testing with the MiniApp.
  • Communicate error and exception handling interface with My Account vendor (R&E).

Environment: Test Director 7.6, Unix, EJB, Java, J2EE, HTML, XML, Web logic, Oracle 8i,MQ Series, MS Office, WebSphere, Billing payment, Flexcab and Mica.

Confidential

Test Engineer

Responsibilities:

  • Analyzed System Requirement Specifications, Technical Requirement Documents, BRDs and IAs and created Test Cases.
  • Used Test Director 7.6 for test scripts, Test execution and raising of defects.
  • Involved in data setup, creating bill files for Mica and Flexcab users.
  • Interaction with External systems, Bill pay, Flexcab and Mica.
  • Closely worked with Clients during UAT on completion of system testing before installation of the application on user environment to nail down the software problems.
  • Worked with Production Support team and development team to ensure critical problems are being addressed by team and all issues are resolved by developers on time.

Environment: Test Director 7.6, Unix, EJB, Java, J2EE, HTML, XML, Web logic, Oracle 8i,MQ Series, MS Office,Websphere,Billingpayment,Flexcab and Mica.

Confidential

Test Engineer

Responsibilities:

  • Analyzed High Level Design Documents, Technical Requirement Documents, BRDs and IAs and created Test Plan and Test Cases.
  • Documented Manual and Automated Test Cases in the Quality center and Executed the Test Cases.
  • Used Quality center for Defect Tracking and Generated Reports for testing status using MS-Excel.
  • Documented Various Test Scripts and Test cases in Quality center.
  • Linking the Requirements to the Test Scripts in yard management System.
  • Logging the defects in defect log (Track defects).
  • Prioritized the test Scripts in Test lab and test scripts can run manually.
  • Prioritized the test scripts for system testing and User acceptance testing.
  • Modified Test Scripts using TSL for Regression Testing and introduced bit map verification, synchronization and GUI checkpoints.
  • Managed objects in Object repository, Parameterized tests in Global and Local Data Tables and Reused actions using Quick Test Pro.
  • Performed Functional and Regression Testing using Quick Test Pro and used Standard, Text, Bitmap, Table and Database checkpoints.
  • Created Standard, Text, Database and XML Output Values to retrieve values from application and reuse then in runtime in Quick Test Pro.

Environment: Quality center, Quick Test Pro 8.0, UNIX,SAP, EJB, Java, J2EE, HTML, XML, Weblogic, Oracle 9i, MQ Series, Sonic MQ, Vantive 8.0.2, MS Office, Windows XP/2000/NT.

Confidential, Phoenix, AZ

Test Engineer

Responsibilities:

  • Analyzed High Level Design Documents, Technical Requirement Documents, BRDs and IAs and created Test Plan and Test Cases.
  • Documented Manual and Automated Test Cases in the Test Director and Executed the Test Cases.
  • Used Test Director and Vantive for Defect Tracking and Generated Reports for testing status using MS-Excel and Test Director.
  • Performed Functional, Regression Integration and Data Driven Testing using Win Runner.
  • Modified Test Scripts in TSL for Regression Testing Using Win Runner.
  • Modified Test Scripts using TSL for Regression Testing and introduced bit map verification, synchronization and GUI checkpoints.
  • Managed objects in Object repository, Parameterized tests in Global and Local Data Tables and Reused actions using Quick Test Pro.
  • Performed Functional and Regression Testing using Quick Test Pro and used Standard, Text, Bitmap, Table and Database checkpoints.
  • Created Standard, Text, Database and XML Output Values to retrieve values from application and reuse then in runtime in Quick Test Pro.
  • Involved in creating VUser Scripts in Virtual User Generator and analyze the results in Controller using Load Runner.
  • Documented the Test Summary and Test Matrix in Clear Case.
  • Performed Backend Testing of Different Regions using SQL Queries.
  • Attended the Regular Core Team Meetings, Weekly Status Meetings, Client Meetings, and Defects Review Meetings and co-coordinated with offshore team in testing of Datagate Services.
  • Tested XML files for Middleware Testing using SonicMQ Explorer.
  • Used Vantive for problem and change management, which provides consistency in problem tracking, reporting and monitoring.
  • Issue Quality Control Certification after completion with testing of the service.
  • Trouble shoots with Confidential Middleware Support for problems with Backend and Middleware services.

Environment: Test Director, Win Runner 7.5, Quick Test Pro 8.0, Load Runner 8.0, UNIX,, EJB, Java, J2EE, HTML, XML, Weblogic, Oracle 9i, MQ Series, Sonic MQ, Vantive 8.0.2, MS Office, Windows XP/2000/NT.

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