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Sqa Analyst resume

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Seattle, WA

Professional Career Summary

  • Around Six years of I.T experience in development and testing.
  • Proficient in both Manual and Automated Testing with mercury interactive tools WinRunner, LoadRunner and Quality Center.
  • Expertise in automation and load/performance testing using Rational Test Manager, WinRunner, QuickTest Pro, and LoadRunner.
  • Proficient in using Quality Center for Test Planning, Requirements Management and Defect Reporting and Tracking. Skilled at writing TSL scripts in WinRunner to perform regression testing
  • Experience in Quality Assurance Analysis of both Web based and Client Server applications.
  • Expertise in Analyzing Business application specifications and developing Test Plans, Test Cases and Test Scripts
  • Strong Skills in using White Box Testing especially on ASP, C/C++, VB, C#, VB.Net, ASP.Net platforms.
  • Experience in updating of Test Plan specifying the system’s inputs, outputs, limitations, entry and exit criteria etc.
  • Well versed with QTP tool for testing .net based applications.
  • Good experience in various stages of the project development life cycle - Requirement Analysis, Design, Development, Testing and Implementation.
  • Worked with Tuning using Oracle Enterprise Manager (OEM).
  • Expertise in Problem solving and Bug Reports using Bug Tracking Tools like Rational ClearQuest, Rational ClearCase and Quality Center.
  • Ability to work collaboratively with testers and developers in testing complex projects.

Technical Skills

Testing Automation Tools:

Rational Test Manager, WinRunner, LoadRunner and QuickTest Pro

Defect Tracking Tools:

Quality Center, Rational Clear Quest

Programming languages:

C++, C#. Net, VB.Net PL/SQL.

Web Technologies:

ASP, ASP.Net. Web Services, Perl.

Databases and Technologies:

Oracle, Microsoft SQL Server, Microsoft Access, ADO.NET, ADO, OLEDB, ODBC, DB2.

Development tools:

Visual Studio.NET, Visual Studio 6.0

Reporting tools:

Crystal Reports

Modeling tools:

Visio, UML, RUP

Operating Systems:

Windows XP/2000/NT/98, UNIX

Educational Qualification

Bachelor in Computer Science. 
Masters in Management Science,

PROFESSIONAL EXPERIENCE

Client: Confidential, CO Jan 08 – Feb 2010 
Title: SQA Analyst 
An application integration project, developed to support HIPAA (Health Insurance Portability and Accountability Act) compliant transactions. The Business connect is the EDI tool which validates and converts the inbound and outbound healthcare transactions from different providers and trading partners against the HIPAA standards. The Integration Manager routes and maps the transaction XML data into the AE classes. This application supports both batch and real time transactions.

Roles & Responsibilities:

  • Participated in Requirement Analysis, Business Analysis, Backend DB Validation, Procedure and execution.
  • Technical writing of high level Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Data and Traceability Matrix.
  • Rational Unified Process (RUP) was followed through out the project and all artifacts are generated for each discipline.
  • Participated in Unit Testing and Integration Testing in White Box Testing approach.
  • Conducted testing of the system end-end manually.
  • Developed Test Case Procedures and conducted the tests manually.
  • Managed the Requirements using Requirements Plan Manager (Quality Center).
  • Developed Test Cases and Test Design using Test Plan Manager (Quality Center).
  • Automated the functionality using QTP.
  • Developed TSL scripts, used various check points and developed reusable functions using Quick Test Pro.
  • Interacted with Business teams and Developers to understand business requirements and bug fixes
  • Participated in User Acceptance Testing (UAT), coordinated and dealt with clients for maintaining better quality standards
  • Coordinated communication between various teams to insure consistency and accuracy across test plans, user manuals.
  • Participated in status meetings to report issues. Communicated with developers through all phases of testing to prioritize bug resolution
  • Tested and verified the XML data and all the components developed using Integration Manager for data transformation and mapping
  • Created XML files and the test data in the SQL and backend systems to meet the test scenarios
  • Take a Part in Back end SQL procedure execution.
  • Processed and verified the Dental, Institutional, and Professional Claims with different providers, multiple claims and multiple service lines against transformation mapping documents
  • Performed data-driven tests to check proper population of tables in SQL database

Tools: WinRunner, Quality Center, Integration Manager 4.5, ADB Agents, Business Connect 2.5.1, XML, X-12, MS Office Suite, Windows NT, UNIX, Oracle 8i, DB2, SQL.

Client: Confidential, Seattle, WA Oct ‘06 – Nov ‘07

Title: QA Engineer
Confidential is one of the nation’s leading Communication service providers and also plays a major role in local telephone industry. Detailed information about there billing, services, new features, company information, due dates, minutes used, and payment information was provided to each customer.
Roles & Responsibilities:

  • Worked closely with Development team to discuss the design and testing aspects of the applications to design the Test plans
  • Responsible for writing Test Plan, Test Scripts, Test flows and Test Performance documents, using MS Word and MS Excel.
  • Involved in design of the Test plan.
  • Developed test cases in Quality Center.
  • Involved in implementing QA methodology and Test Matrices
  • Performed System Test, Unit Test, Functional Test, Black Box and Regression test
  • Did Performance Testing, Stress, load testing and Runtime monitoring.
  • Review of manual methods to design, develop and execute automated test cases using QTP.
  • Responsible for GUI, System Testing, Regression Testing and Acceptance Testing using Quick Test Pro (QTP).
  • Involved in generating Vuser in Load Runner for performance, and load testing of the application.
  • The Avg. CPU usage, Response Time, and TPS are analyzed for each scenario.
  • Logged and Traced defects using Quality Center
  • Responsible for weekly status meetings showing progress and future testing efforts
  • Interface with developers to resolve technical issues
  • Detect defects, communicate to the developers using bug reporting tools and tracking the defects

Tools: C, C++, JAVA, HTML, Visual Basic, Clear Quest, AS 400, RUP, ORACLE, SQL, TOAD, AS 400, Manual Testing, QTP, Win Runner, Clear Case, Load Runner, Quality Center, Tracker and WINDOWS NT 

Client: Confidential, NY May \'05 – Apr ‘06
Title: QA Engineer 
Confidential is a leading International Insurance and Financial Services organization in the world. The project involved testing the functionality of the web based Defined Contributions pension plan administration application. The application is used by Confidential’s financial advisors to access investment details of clients. The module under test deals with monthly premiums paid towards Defined Contributions and had several transactions. Routines are required to add, modify and terminate investment plans and to perform the weekly computation regarding availability of funds for distributions.
Roles & Responsibilities:

  • Performed Functional, Regression and Performance Testing on the application.
  • Developed test requirements from business use cases by interacting with business analysts, end-users and developers.
  • Involved in the development of test plans and test strategies for testing.
  • Developed automated test scripts for Functional and Regression testing using WinRunner. Extended the functionality to QuickTest Professional.
  • Developed Unix Shell Scripts/SQL queries to run automated scripts for back-end testing.
  • Used Regression Testing to verify applications functionality for Personal and Casualty insurances.
  • Tracked SIRs (System Incident Report) using Quality Center, analyzed SIR status and interacted with developers to fix defects of the application.
  • Analyzed the Task Distribution Graph and Transaction Mix documents to identify the test functionalities and evaluate peak load for Load/Stress Testing.
  • Developed Vuser scripts and created LoadRunner scenarios to generate realistic load on the server & also performed performance tuning with system administrators.
  • Configured LoadRunner Controller for generating Vusers for load and performance testing.
  • Used LoadRunner Monitors to measure the Transaction Response time, Network delay, Oracle DB monitor, and Throughput.

Tools: WinRunner 7.6, LoadRunner 7.8, Quality Center 8.0, Windows 2000/XP, Java, Java Swing, VBScript, JavaScript, HTML, XML, WebLogic Server 7.0, AS 400, Oracle 9.0.1, DB2, SQL*Plus, PL/SQL, Toad, MQSeries, OS/390. 

Client: Confidential, IN Mar \'04 – Feb ‘05
Title: Manual Tester 
Confidential, providing a broad range of insurance and insurance-related products and services for individual consumers as well as automotive dealerships and other businesses. Insurance offers the knowledge and expertise to help individuals and businesses make sound financial decisions.

Roles & Responsibilities

  • Responsible for creating test sets, test set execution logic, running manual tests, scheduling automated tests.
  • Used Rational ClearQuest for Defect Tracking and reporting.
  • Created a test execution schedule, analyzing test results and maintaining test history and audit trails.
  • Performed Integration testing, Functional Testing, Black Box Testing and User acceptance testing.
  • Performed Functional Testing using Rational Test Manager.
  • Performed regression testing at different stages of the system.

Tools: Rational Test Manager, Rational ClearQuest, Visio, MS Office 2000, MS Windows 2000/XP.

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