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Quality Assurance Resume

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New Jersy, NJ

Summary:

Have over 18+ years of diverse experience in product development of all phases of a systems/software development lifecycle and initiating process improvement functions. A very detail-oriented, plus a multi-tasker that has demonstrated cost savings through timely delivery of significant projects while maintaining the highest standards of quality. An effective communicator both orally and written across various audiences and management levels. Thoroughly familiar with full program life cycle activities contributing to the review activities including requirements allocation, architecture, design, development, integration, test and acceptance of products and solutions.

Areas of specialization include:

  • Initializing, planning, executing and controlling complex systems and system integration efforts to successful closure.
  • Managed diverse teams through significant organizational change
  • Improving productively and efficiency by identifying waste using process improvement using proven LM21/Lean Sigma Operating Excellence approach as well as best practice models for product development such as the CMMI for Development.

EXPERIENCE:

Quality Assurance (QA) Engineering Staff – Confidential,November 2007 through September 2010

Responsible for developing, modifying, applying, and maintaining standards for all software quality operating methods, processes, systems and procedures. Made sure that adherence to the program plan, control plans and procedures were in line with the current business and providing input to continuous process improvement activities. Provided oversight in the delivery process for all CDRLS submitted to the customer. Able to mitigate problems involving late additions and engineering inconsistencies. Conducted audits and reviews of internal work products and processes, monitored project-level and peer reviews as well as Increment Level Reviews and other program reviews, provided independent witnessing for project test activities, and ensured there was an effective, corrective and preventative action system in place to provide early detection, documentation, analysis, resolution and follow-up of non-conformances. Monitored the defect/problem tracking and reporting through configuration control boards and change management tools.

QA Engineering Staff – Confidential,August 2006 to November 2007

Developed, modified and applied quality standards and protocol for processing materials into a finished material product. Worked closely with the program management team, industry peers and customer representatives to ensure quality standards were followed for a $2.2B+ engineering development program. Exercised considerable latitude in determining technical objectives and approaches to assignment for desired results. Provided inputs in developing technical solutions to problems that required ingenuity and creativity in the position as the primary point of contact for the Program. Participated in facilitating Functional and Physical Configuration Audits.

Systems Engineering Supervisor – Confidential,January 2004 – February 2005

Provided leadership and technical guidance to team of 13 members responsible for providing assistance to military personnel located at various military sites enabling them to provide products and help assistance services for the customer support/help desk, and also was responsible for providing direction and leadership to a team of six working with subject matter experts responsible for producing technical deliverable documentation for a medical device.

Provided overall management for recruitment training, coaching and counseling team members to translate customer and organizational objectives and critical success factors into actionable business, organizational and technology strategies. Developed, implemented and maintained project plans and schedules.

Sr. SQA Specialist/Project Lead – Confidential,May 1998 – December 2003

Developed processes and procedures for process improvements utilized by the Software Lifecycle which encompassed define, analysis, design, produce, optimize and implementation. Participated and or lead in various Integrated Working Groups sponsored by the customer. Assisted in educating, communicating and reporting to project leadership to ensure that QA processes were being followed. Served as primary point of contact for the project office regarding QA activities. Performed key role in project achieving Software Engineering Institute’s Capability Maturity Model (CMM) for both Levels 2 and 3 software credentials.

Sr. Software Quality Engineer – Confidential,March 1987 – May 1998

Lead software quality assurance functions for development of foreign military systems, T45 and F18 simulators. Provided input to bids and proposals, reviewed contracts and developed quality program plans. Performed process audits of internal project management, software engineering, configuration management, data management and systems engineering, responsible for conducting audits of program’s suppliers. Lead and participated in formal reviews and presentations during predetermined points throughout the software lifecycle to colleagues, management and customers.

EDUCATION:

B.A. Business Administration

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