SUMMARY:

Confidential has over 14 years of professional experience in Quality Assurance Testing and other related areas. Proficient as a Test Manager/Lead Consultant with expertise in managing testing activities, providing solutions, & resources for major testing projects involving critical business applications with experience in all phases of STLC, project management, project planning, estimations, resource management, stakeholder management, and project delivery. Proficient in Requirement analysis, Test planning, test design, test execution, and defect management.

• Managing testing activities, providing solutions, & resources for major testing projects involving critical business applications.
• Interact with Business and clients to understand the gaps and provide solutions to meet the project expectations.
• Ensuring that the service level agreements (SLA) are achieved and client expectations are met (or exceeded).
• To provide resource estimation and strategy for the new requirements in the project.
• Track testing activities, review testing artefacts, mentor the team members
• Track milestones & deliverables and provide status reports to management.
• Building services relationships with clients and Escalate issues as appropriate to management for resolutions.
• To ensure that systems, processes and methodologies as specified are followed to ensure effective and quality support of service delivery.
• End - to-End testing, System, Functional, Automation, Performance, Configuration, Integration, Data warehouse testing, ETL Testing, Regression, GUI, Back-End, PL/SQL, Website, Database testing, Mobility testing, test data management, Cross-Browser, Compatible Testing
• Track testing activities, review testing artefacts, mentor the team members
• Leading a team of Quality Analysts at onsite and offshore
• Leading the Functional, Automation, Mobility, and Performance projects.
• Knowledge on HP UFT 12.52 and Load Runner.
• Proficient in all phases of Software Testing Lifecycle (Waterfall and Agile), Devops.
• Test management throughout the test lifecycle and reporting test metrics
• Business Analysis - Requirement gathering and analysis of Business Requirements playing a role of Business Analyst and QA
• Experience in back-end testing of databases like Oracle, DB2 using PL/SQL, and Microsoft SSMS to perform database validations.
• Worked extensively on HP ALM throughout the test management cycle using all the modules of the ALM and worked as Admin for Quality Center.
• Knowledge on tools like JIRA, Quality Center 12.50, HP ALM 12.52, Firebug, httpfox, Xenu, and ServiceNow.
• Strong experience working on Aprimo Marketing Resource Management (Teradata application) tool.
• Strong experience in OpenText utilizing the Enterprise Content Management.
• Experience working in Healthcare, Energy Utilities, and E-Commerce domains.
• Excellent Customer Interaction skills with experience in onsite/offshore model.

TECHNICAL SKILLS:

Tools: HP Quality Center ALM 12.52, MS Office, JIRA, Firebug, Xenu, Aprimo, OpenText, Sharepoint, Informatica, Service Now

Browsers: IE6/7/8/9/11, FF, Chrome, Edge

Operating Systems: Win XP/7/8/10

Database: Oracle, PLSQL, SSMS

Domain Knowledge: HealthCare, Pharma, Insurance, Energy & Utilities

PROFESSIONAL EXPERIENCE:

Confidential, Findlay, Ohio

Test Manager

Software applications: OpenText, Sharepoint, HP ALM, web-based applications

Responsibilities:

• Managing testing activities & resources for the MPCConnect Portal and related applications.
• Ensuring that the ensure service level agreements (SLA) are achieved and client expectations are met (or exceeded).
• To provide resource estimation and strategy for the new requirements in the project.
• Track testing activities, review testing artefacts, mentor the team members
• Track milestones & deliverables and provide status reports to management.
• Building services relationships with clients and Escalate issues as appropriate to management for resolutions.
• To ensure that systems, processes and methodologies as specified are followed to ensure effective and quality support of service delivery.
• Test Management and Analysis. Schedule and productivity Analysis.
• Monitor the test execution progress and report to all the stakeholders for any roadblocks.
• Leads the effort by facilitating meetings, identifying and addressing process roadblocks, follow up with the partners across the program, produce defect reports, status reports, and mange risks and issues as relevant to the project scope.
• Interact with different teams to further the bug fixing progress with suggestions for improvements
• Work with different test teams to evaluate the readiness for the launch date
• Maintain direct contact with our clients, Directors, vendor stakeholders, SMEs
• Track the defect lifecycle from initiation to closure of the defects and apprise the project teams on roadblocks seeking necessary steps to keep the project progressing

Confidential, Dublin, Ohio

Test Lead/Defect Manager

Software applications: HP ALM, web-based applications

Responsibilities:

• Test Management and Analysis. Schedule and productivity Analysis.
• Generate reports out of HP ALM and report the Test Execution and defects progress.
• Daily/Weekly Execution Status
• Daily/Weekly Defect Summary
• Daily Defect Trending Reports
• Additional Add-Hoc Reports were also provided throughout the Program
• Monitor the test execution progress and report to all the stakeholders for any roadblocks.
• Defect administration providing arbitration and defect process guidance, including initial triage of new defects and subsequent chasing down of resolution using HP Application Lifecycle Management tool.
• Managing the defects as outcome of the testing, mainly to assign to the corresponding stakeholder, tracking the bug fixing progress
• Leads the effort by facilitating meetings, identifying and addressing process roadblocks, follow up with the partners across the program, produce defect reports, status reports, and mange risks and issues as relevant to the project scope.
• Interact with different teams to further the bug fixing progress with suggestions for improvements
• Work with different test teams to evaluate the readiness for the launch date
• Maintain direct contact with our clients, Directors, vendor stakeholders, SMEs
• Track the defect lifecycle from initiation to closure of the defects and apprise the project teams on roadblocks seeking necessary steps to keep the project progressing
• Continuously analyse and monitor the defects ratio and report to all the stakeholders involved through defect reports and status reports

Confidential, Phoenix, Arizona

Test Lead/Manager

Software applications: Java based Web Interfaces, ETL Testing, DB2, Oracle, and MS SQL

Responsibilities:

• Implementation of Testing activities for newly migrated applications.
• Requirements gathering from Confidential
• Requirement analysis - Analyse the requirements and share the understanding with the BA’s
• Test planning and Estimation - Analyse and forecast estimates for test requirements. Prepare software test plan, test strategy, and send it for review and approval to all the stakeholders
• Test Case Design - Design test cases based on the business requirements and get it approved from all the Stakeholders
• Testing the configuration of Healthsuite application used for Enrollment and Eligibility process, Claims processing, authorizations, and data migration.
• Test Execution - Execute the test cases designed once the build is ready for execution
• Execute the jobs in Informatica and validate the status of the jobs.
• Validated the Source and Target database for counts, data validation, field level validation, transformation logic, and business rules
• Coordinate with Development and deployment teams for iterations, testing, and deployment activities
• Daily status updates to the customers and all stakeholders
• Sharing Test Report with all the stakeholders involved and get it approved by the test manager
• Preparing WSR and MSR and share with all the stakeholders involved from the Customer side
• Responsible for delivering 100% quality on the tasks assigned with on time deliverables

Confidential, Burlington, North Carolina

Test Lead

Software applications: Mainframe based applications, HP Quality Center 11.0, Oracle DB, and PL/SQL

Responsibilities:

• Supporting the UAT team in test planning and execution of the project
• Requirements gathering from Confidential Business Analysts and developers
• Requirement analysis - Analyse the requirements and share the understanding with the BA’s
• Test planning and Estimation - Analyse and forecast estimates for test requirements. Prepare software test plan, test strategy, and send it for review and approval to all the stakeholders
• Test Case Design - Design test cases based on the business requirements and get it approved from all the Stakeholders
• Validating and testing the data in Mainframe applications
• Test Execution - Execute the test cases designed once the build is ready for execution
• Coordinate with Development and deployment teams for iterations, testing, and deployment activities
• Daily status updates to the customers and all stakeholders
• Sharing Test Report with all the stakeholders involved and get it approved by the test manager
• Preparing WSR and MSR and share with all the stakeholders involved from the Customer side
• Responsible for delivering 100% quality on the tasks assigned with on time deliverables

Confidential, Durham, North Carolina

Test Lead

Software applications: Quality Center, ALM, SAP Hybris, ETL testing with Informatica, Oracle DB, PL/SQL

Responsibilities:

• Project Planning, Requirement gathering and analysis, Test Strategy, Test Planning, Test Design, Test Execution, Defect Management, Test Reporting, and successful delivery of the project
• Leading team of Quality Analysts efficiently and meet the project objectives
• Requirement analysis and communicating with the Business teams on any deviations
• Tested the UI applications using automation tools Selenium with webdriver.
• Execute the jobs in Informatica and validate the status of the jobs.
• Validated the Source and Target database for counts, data validation, field level validation, transformation logic, and business rules
• Guiding the team on the application, and sharing business knowledge on requirements.
• Mentoring offshore team on designing effective test cases to meet the business requirements
• Test Management through HP Quality Center 10.0.
• Coordinate between Development and Test teams for iterations, testing, and deployment activities

Confidential, Durham, North Carolina

Test Lead

Software applications: C#, dot net web based applications, Quality Center, ALM, Oracle DB, PL/SQL, Adobe CQ, Ariba, JD Edwards

Responsibilities:

• Strong experience working on Aprimo Marketing Resource Management tool
• Worked on creating, editing workflows, routing functionality
• Worked on Workflow/Copy Approval management to support improvements in partner collaboration, content creation, copy approval, and asset management
• Worked on integration testing for Aprimo interfaces with Upstreams (JD Edwads and Ariba) and down streams (Adobe CMS).
• Worked on data marts generated by Aprimo.
• Verify security roles and permissions.
• Worked on Marketing spend management screens.
• Worked on testing the reports generated out of Aprimo.
• Leading team of Quality Analysts efficiently and meet the project objectives
• Requirement analysis and communicating with the Business teams on any deviations
• Guiding the team on the application, and sharing business knowledge on requirements.
• Mentoring offshore team on designing effective test cases to meet the business requirements
• Test Management through HP Quality Center 10.0
• Coordinate between Development and Test teams for iterations, testing, and deployment activities

Confidential

Test Lead

Software Applications: Dot net windows based applications, Quality Center, Oracle DB, and PL/SQL

Responsibilities:

• Test Strategy document, Test Plans, Test Estimations, and Test Reports
• Leading customer interactions, requirement gathering and product delivery
• Test management through Quality Center 10.0
• Test Case Design, Test Execution, and Defect Management
• Preparing Test Metrics, Status Reports
• Tracking additional requirements and ensure Regression testing is done to deliver quality deliverables

Confidential

Test Lead

Software applications: Web based applications, Quality Center, Firebug, Xenu, Snag IT, and Photoshop

Responsibilities:

• Requirement Gathering and analysis of Requirements
• Test Strategies, Test plans, Test Estimations, Test Management, and Test Reporting
• Mentoring the team on Requirements, developing effective methods of testing for the team to provide expected quality deliverables
• Ensured 100% quality is maintained on testing the websites as the project dealt with FDA submissions and approvals
• System testing for Content, Design, and Cross-Browser testing, Text Resizing, Print Functionality, broken link testing, Omniture tags testing, SEO tags, and Client-Server testing
• Mobility testing for websites using IPADs, tablets, and browser stack
• Back-end testing using PL/SQL

Confidential

Senior Software Engineer

Software applications: Web based applications, Quality Center, Firebug, Xenu, Snag IT, and Photoshop

Responsibilities:

• Requirement Analysis and preparing requirement understanding document
• Test design, test execution, defect management, and regression testing.
• System testing for Content, Design, and Cross-Browser testing, Text Resizing, Print Functionality, broken link testing, Omniture tags testing, SEO tags, Client-Server testing
• Creating PDFs for Websites, which were being submitted for FDA approvals using Snag-It tool, Adobe PDF writer, and Photoshop