OBJECTIVE: 

IT Professional seeking a challenging position in computers oriented environment providing 
Technical/Managerial support in the areas of Software/Hardware Test,
Local Area Networking, Wide-Area Networking, Windows NT, 95,98,2000.

TECHNICAL EXPERIENCE

• 7+ years experience in software and hardware verification including writing test cases and test execution as verification engineer.
• 7+ years experience with CMVC
• Excellent Software and Hardware testing experience in NT 4.0 Server / Work Station,, WIN2K Server / Work Station, WIN95, WIN98, XP Pro, Win 2000,2003, Windows Fiesta, Red Hat Linux, SuSe Unix, Sco, Novell Net Ware, AIX 4.X, Main Frame and Wide Area networking environment.
• Experienced with Partition Magic, Drive Image, Ghost, VMware, Mercury automation testing tools, Quick Test Pro and Quality Center and others.
• Windows NT, 95,98,2000, Server/Workstation/Desktop Support (6 years of Experience)
• Extensive experience in supporting clients with MPLS based technology. Supporting and Configuring Cisco Routers, DNS/DHCP and VPN for the customer.
• Cisco Router’s 2500, 3600, 4500 Series. Troubleshooting/Maintenance/Installation ( 10 years Experience)
• Created Technical documents for different internal/external teams in order for them to troubleshoot Several NT/Exchange related issues like Maintenance, Configuration and Installation process.
• Created Process documentation for Server backups using Seagate Application and trained team members in order to understand the step-by-step Backup process.

Education: 
Masters in Applied Chemistry

WORK EXPERIENCE:

Oct 2007 to Feb 2010, Functional Verification Testing (Confidential, RTP, NC)

• Responsible for re-engineering, implementing and troubleshooting MPLS VPN L2 &L3 deployments, QoS within MPLS VPN cloud and ISP-based IP networks for managed on-net / off-net broadband customers worldwide.
• Assist service activation, network provisioning and change management team with complex OSPF and BGP configurations.
• Network Connectivity Project lead in Migrating 1700 FoxConn customer sites on MPLS based network.
• Expert-level network support for routing protocols (RIP, IGRP, EIGRP, OSPF, BGP, DLSW), WAN protocols (ATM, MPLS VPNs, SONET, frame-relay, ISDN), VLAN and VPN technologies, LAN switching and segmentations.
• Responsible for network design, installation, provisioning, and optimal operation of nationwide Alcatel ATM backbone.
• Providing Layer 1-4 network outages support for Network Operation Center.

Mar 2004 to Aug 2007, CTG, IBM BladeCenter/Eservers Functional Verification Testing (Confidential, RTP, NC)

• Test BIOS firmware on IBM system x server product line, root cause analysis on complex issues.
• Install and configure Hardware/Software based solutions. Specific tasks include OS installation, fault injection and recovery actions.
• Provide skills transfer to new BIOS Test engineers and assists other FVT test teams with configuration and troubleshooting.
• Report status updates to management, engineering, and development teams on a regular basis. Keep abreast of current operating systems and test tools critical to the test environment.
• Work closely with development to help create new test cases, and debug existing hardware, software and current test cases.
• Document test and debug procedures. Created / maintain test plans.
• Performed Video chip testing with different DAC\'s.
• Functional verification testing, install, configure and troubleshoot all the server hardware components such as SCSI & IDE hard drives with different combinations such as multiple serial/parallel I/O cards, modems SCSI & IDE CDROMS with different sound cards, CPU, Memory at hardware and software levels.

• An understanding of Test Case execution and management tools (Mercury Quality Center)
• Perform initial analysis of problems found and report faults using fault tracking tools like ClearQuest
• Experience running OA scripts using RACAL, Anite/SAS, Agilent, Anritsu equipments.
• Knowledge of test equipment (GSM / WCDMA network simulators, and protocol analyzers) Utilize Test equipment to execute network simulated tests (RACAL, Anite/SAS, Agilent, Anritsu)
• Work with customer support groups to duplicate and debug field issues, Writing test reports, Verification of bug fixes, Mobile Call Processing.
• Good understanding of GPS Navigation, Location Based Services, PS data, MMS, SMS, Streaming Services, email, etc. Testing performed using Network Simulation equipment as well as the live cellular network.

Feb 1998 to Nov 2002 Confidential; Lead Test Engineer

• Responsible for developing, documenting the Test Plans and Test Cases for new and current hardware products. Also performed Subsystem and Product Testing.
• Responsible for testing firmware and hardware on Dell Servers, Generate manual defect reports and notify development of the new problems.
• Common Interface between development and management. Responsible for reviewing technical specifications during project related research. Develop and maintain of project test\\status databases using Lotus Notes.
• Assist team members during test execution and report results to development engineers and management.
• Created Functional plans for System Test for platform development programs including resource requirements, schedule assumptions, and scope based on inputs from the Development Platform Engineering Manager and Product Features Guide (PFG).
• Defined and implemented new test methodologies and test tools to reduce test cycle and increase test coverage.
• Evaluated effectiveness and implement a continuous improvement process for test plans during and after test projects, Mentor new engineers in the test group and other test groups at DELL.
• Document test and debug procedures.
• Performed Video chip testing with different DAC\'s.
• Functional verification testing, install, configure and troubleshoot all the server hardware components such as SCSI & IDE hard drives with different combinations such as multiple serial/parallel I/O cards, modems SCSI & IDE CDROMS with different sound cards, CPU, Memory at hardware and software levels.

Confidential (RTP, Raleigh/Durham, North Carolina, USA): -
March’ 1995- Jan 1998. (Position Software/ Hardware test Engineer):

• Functional Verification testing, configuring, troubleshooting and installing of different hardware components such as SCSI/IDE hard drives with different combinations, multiple Serial/Parallel I/O Card, Modem, SCSI/IDE CD-ROM’s with different Sound Cards at hardware and Software Levels.
• Installation and configuration of different applications on DOS 6.x/7.0,OS/2 2.x/3.0 Warp, Windows NT 3.51/4.0 and Windows 95 on different IBM machines.
• BIOS testing on different IBM Commercial Desktop Systems supporting various Intel Processors such as DX2, DX4, P24 and Pentiums.Installing and troubleshooting LAN Network Systems by using Token Ring and Ethernet Cards on different IBM machines such as Personal and Commercial Desktop Systems.
• Installing and testing of different software such as Win Fax, Microsoft Word/Office Norton Utilities, Qapro and etc.