SUMMARY:

• QA Specialist with 9+ years of progressive experience in managing applications/projects focusing on quality assurance/testing, project management, process improvement
• Strong leadership and management skills to drive multiple - cross functionally structured testing teams (Offshore/Onshore) through various phases of Software Testing.
• Having architect Expertise in QA tools Quality Center, Clear Quest, Putty, FileZilla, JIRA, Wireshark, TELNET, DSS, and WJA.
• People management with 15+ resources along with Vendor Management
• Worked on DSS and WJA.
• Extensive experience in driving of Test Strategy, Test Plans, Project plan, Test Scenarios, Test cases, Test Scripts and Test reports release tracking, resource planning, expertise in Agile Methodologies with iterative development and incremental development (Scrum).
• Hands on experience in Web Services, Soap, Rest API and basic SQL Queries.
• Worked on new testing engagements and prepared response to Requests for Proposals (RFP), responses to Requests for Information (RFI), Statements of Work (SOW) and/or contracts.
• Excellent Hold on Management tools such as MS Project, Excel (Advanced Level) and Jira (Agile Tool).
• Act as Subject matter expert for underlying business functionality, guide team on complex functions, work with product design teams to provide input on product design.
• Knowledge in Printer Domain, testing of protocols like (802.1X, IPsec, IPP, ftp, telnet) and security authentication like (LDAP, Kerberos and Group Pin )
• Provide estimates for various testing artifacts by following the defined estimation models
• Attend and represent project track status meetings
• Identify project risks and work with PMO to document, evaluate, assess, and respond to the risk assessment of test
• Experience in mentoring and executing Agile and Continuous Delivery best practices.
• Extensive experience in network protocols testing and spent major time in testing http, https, IPP, IPsec, 802.1X, SFTP, FTP, IPv4, IPv6.
• Experience in testing authentications like SNMP, SMTP, LDAP, KERBEROS, APPLE TALK, Bonjour, DNS (Primary and Secondary) and SFTP.

TECHNICAL SKILLS:

Testing Methodologies: Manual Testing, Agile Methodologies

Functional Testing Tool: Silk Test, Black Box testing (Functional testing, Regression testing, Exploratory Testing) Adhoc, Smoke testing, Control Panel testing, Duration testing, Localization testing, Systems Reliability Testing .

Defect Tracking Tool: HP Quality Center 9.2, 10.00, IBM Rational Clear Quest 7.1.2 and DIMS (Defect Information Management System).

Test Management: Quality Center 9.2, 10.00 and IBM Rational Clear Quest 7.1.2

Operating Systems: Windows, Macintosh 9.0/OS X, UNIX, Linux, MS-DOS.

Database: Basics of SQL Server

Language: C

Tools: Putty, FileZilla

WORK EXPERIENCE:

Test Lead

Confidential, Irving, TX

Responsibilities:

• Reviewed requirement, Hero’s flows and Technical Specifications of the application and USE CASES/FLOWS.
• Created detailed Test Plans and project staffing estimates and conducted test script walkthroughs to ensure that testing coverage is adequate and test scenarios specify the correct expected results if not raised a “ Change request ”.
• Uploaded applications to hand sets by using I-tunes and if necessary downloaded applications from DB. Executed test cases and ensured that provided information is correct.
• Wrote test cases in Excel sheet and logged and maintained defects on various defect tracking tools depending on the device.
• Ability to read and reviewing device XML logs and server logs from a trouble-shooting perspective.
• Exclusively interacted with the off-shore team by daily calls and Trained new comers/juniors about the current application.
• Performed Usability, Functionality, regression, positive and negative Adhoc, Interruption, VOD functionality, Network testing (Wi-Fi, 3G, Offline Mode), DVR,provision-testing(IH and OOH), Master a/c as well as sub a/c.
• Tested VOD functionality by downloading/Queuing shows and quality of downloaded shows.
• Tested the videos and DVR functionality comparing with Set top boxes (STB).
• Used Quality center, JIRA tools for defect reporting and tracking.
• Coordinated with developers, BA and discussed issues to take timely action. Exclusively interacted with client regarding trouble shooting and information purpose.
• Generated status reports and reported them to LEAD on daily basis to communicate testing status using defect tracking tools.
• Participating in Defect Triage Calls .

Environment: Quality Center, Jira, Windows XP/7/2008, IE, Fire Fox and Chrome.

Skills Used:

Operating Systems: Windows, MAC.

Database: Basics of SQL Server

Language: NA

Tools: HP Quality Center 9.2, HP Quality Center 10.00, Hockey App, Xcode, Charles.

Test Lead

Confidential, Washington, DC

Responsibilities:

• Setting up Release plan in form of Test Strategy, Test Plan, Project Plan, Testing Estimation, etc. for release
• Develop and enhance QA Processes in Manual and QA streams
• Provide technical oversight to offshore team
• Developed test cases and executed the same
• Drive improved test coverage across entire product
• Defining QA reporting metrics for project management
• Clarity PPM for Time Tracking.
• Manage, track and assign task to team members on daily basis.
• Analyzed requirements to understand business needs.
• Constantly kept in touch with Business Analyst and updated the Test cases if any.
• Involved in creation of Test cases, Test data Preparation and Test case execution (Regression Testing, End to End testing and System Integration Testing).
• Reported and logged the defects using Jira and Quality Center .
• Preparation of test closure reports and documents that will be required for UAT support.
• Participating in Defect Triage Calls .

Environment: Quality Center, Jira, SQL, Windows XP/7/2008, IE, Fire Fox and Chrome.

Skills Used:

Operating Systems: Windows, MS-DOS.

Database: Basics of SQL Server, Web application testing

Language: NA

Tools: HP Quality Center 9.2, HP Quality Center 10.00, Jira, Soap API, Rest API and SQL.

Lead Engineer

Confidential

Tools: Putty/IBM Rational Clear Quest/HP Quality Center/ ApTest Manager Tool/Docushare/Wireshark.

Technologies Used: Multi-Function Printer (Office Printers).

Operating Systems: Win7, Linux, Unix, MAC.

Responsibilities:

• Helping the testers for execution of test cases and maintaining the weekly status of the test cases execution rate of the testers.
• Conduct initial Introduction of the Project/Process to the new team members as well take sessions to new/Existing members on the new Test Cases written by me and help other engineers.
• Coordinating with the onsite coordinators and providing all the necessary details of any test request or any failure details etc.
• Writing/Executing test cases for new features and defect fixes.
• Assigning and review of executed test cases.
• Involved in various Defect Verifications.
• Communication with developers and Coordinating with the Developers for the development of the test cases.
• Coordinating with the regression team and sharing the data related to the number of test cases pending, any test issue and failure of test cases.
• Maintaining the coordination between onsite and offshore for better results.
• Involved in Testing’s like Feature, Exploratory, Regression, Performance and Firmware Testing.
• Involved in testing for various cycles and builds.
• Identifying, Reporting, Logging and Tracking status of Bugs.
• Interact with the Client and understanding the scope of product feature for each printer for both the options namely direct connect and windows, Mac, Linux based applications.
• Estimate the scope of testing for each product based on their roadmaps and functions
• Lead the team in training, task assignment and monitoring.
• Provide technical help and resolve the issues whenever engineers face issues.
• Monitor the work and track the status for various products and share the status reports to both local management and client.
• Participate in weekly telecom for clarifications and status.
• Generate and maintain the test reports.
• Setting up Release plan in form of Test Plan, Project Plan, Testing Estimation, etc. for release
• Defining testing life cycle for functional testing. Execution for System Test and System Integration for defined cycles
• Identifies areas for improving efficiency and shortening of test cycles.
• FSD and BRD Review to understand requirements and Sign off from QA. Discussion with LOB stakeholders for business impact analysis.
• Resource management skill which will include resource forecasting, planning and allocation along with Vendor Management.
• People and Vendor management of 25+ people team, hiring plans, work allocation, tracking for QA delivery, chairing the Status Tracking calls, Follow-up and Reporting
• Chairing Defect calls with vendor
• Timely Identify and escalate Risks / Issues
• Help End user/business Users in UAT activities
• Clarity PPM for budgeting/forecasting/time tracking

Environment: Quality Center, IBM Rational Clear Quest, Windows XP/7/2008, IE, Fire Fox and Chrome.

Skills Used:

Operating Systems: Windows, Unix, Linux, MAC, MS-DOS.

Database: Web application testing

Language: NA

Tools: IBM Rational Clear Quest

Lead Engineer

Tools: Used: IBM Clear Quest Tool, CAN Tool, SNMP, DNS, SFTP, SMTP and KEA.

Confidential, Webster, NY .

Responsibilities:

• Provides effort estimation for testing activity. Planning for Build release and patches etc.
• Execution of test artifacts, logging defects
• Defect Tracking in IBM Rational Clear Quest .
• Assists users by providing overview as well as detailed data.
• Testing of interoperability of features at the system level using MFP Modules
• Provide reliability rates during SRT.
• Generate reliability rates (PO/PO, SD, NS, and UMR).
• Preparing System Reliability Testing Productivity Reports
• Defect Finding and Logging new defect by Clear Quest Tool.
• Review the event by Clear Quest Client Production database Tool.
• Generate and Review the “Unlinked Events” by Clear Quest Tool.
• Test Execution on Printer qualification
• Responsible for attending daily client calls.
• Verifying the defects raised by testers/engineers and then tracking them till its closure.
• Result capturing, analyzing and Defect Tracking.
• Sending weekly and daily status reports to team members.
• Preparing Competency Matrix.
• Installing printer drivers (PCL, PS) using their IPv4/IPv6 (Stateless and link local) address and testing print jobs for various file types.
• Creating *.prn files for different types of printer drivers.
• Discovering MFP s/SFP s from their IPv4/IPv6 (Stateless and link local) address and installing the same over IPP (Internet Printing Protocol) using unsecured ports (80, 641) and secured port (443).
• Upgrading MFP s/SFP s using their IPv4/IPv6 (Stateless and link local) from Telnet/FTP/WJA.
• Discovering the status of MFP s/SFP s using their IPv4/IPv6 (Stateless and link local) from Telnet/FTP/WJA/Wireshark.
• Enabling various functionalities for MFP s/SFP s using their IPv4/IPv6 (Stateless and link local) from DSS (Digital Sending Software), WJA (Web JITAdmin) and EWS (Embedded Web Server) page.
• Discovering MFP s/SFP s from their IPv4/IPv6 (Stateless and link local) address using WSD (Web Services Discovery), Apple talk and Bonjour Authentication.
• Pre defining IPsec (Internet Protocol Security) rules for MFP s and SFP s using their IPv4/IPv6 address (Stateless and link local).
• Allocating static IP s for MFP s/SFP s using their IPv4/IPv6 address (Stateless and link local) in DHCP (Dynamic Host Configuration Protocol) server.
• Configuring Security authentications like LDAP (Lightweight Directory Access Protocol), Kerberos, User pin and 802.1X (TLS and PEAP) authentication for MFP s/SFP s using their IPv4/IPv6 address (Stateless and link local).
• Configuring DNS (both Primary and Secondary), SNMP (Simple Network Management Protocol) and SMTP (Simple Mail Transfer Protocol) for MFP s/SFP s using their IPv4/IPv6 address (Stateless and link local).
• Accessing files FROM printer hard drives and transferring to local system from SFTP (Secure File Transfer Protocol).

Environment: Quality Center, IBM Rational Clear Quest, Windows XP/7/2008, IE, Fire Fox and Chrome.

Skills Used:

Operating Systems; Windows, MS-DOS.

Database: Linux Architecture

Language: NA

Tools: IBM Rational Clear Quest

Software Engineer

Confidential

Tools: Used: HP Quality Center, SNMP, DNS, SFTP, SMTP.

Responsibilities:

• Test Execution on Printer qualification
• Responsible for Ad-hoc, Exploratory and Localization testing.
• Logging / Raising Logs and then converting them into MIMS or DIMS defects.
• Result capturing, analyzing and Defect Tracking.
• Done Compatibility Testing on Cards (Nimbus, Carrera and Ostro).
• Installing printer drivers (PCL, PS) using their IPv4/IPv6 (Stateless and link local) address and testing print jobs for various file types.
• Creating *.prn files for different types of printer drivers.
• Discovering MFP s/SFP s from their IPv4/IPv6 (Stateless and link local) address and installing the same over IPP (Internet Printing Protocol) using unsecured ports (80, 641) and secured port (443).
• Upgrading MFP s/SFP s using their IPv4/IPv6 (Stateless and link local) from Telnet/FTP/WJA.
• Discovering the status of MFP s/SFP s using their IPv4/IPv6 (Stateless and link local) from Telnet/FTP/WJA/Wireshark.
• Enabling various functionalities for MFP s/SFP s using their IPv4/IPv6 (Stateless and link local) from DSS (Digital Sending Software), WJA (Web JetAdmin) and EWS (Embedded Web Server) page.
• Discovering MFP s/SFP s from their IPv4/IPv6 (Stateless and link local) address using WSD (Web Services Discovery), Apple talk and Bonjour Authentication.
• Pre defining IPsec (Internet Protocol Security) rules for MFP s and SFP s using their IPv4/IPv6 address (Stateless and link local).
• Allocating static IP s for MFP s/SFP s using their IPv4/IPv6 address (Stateless and link local) in DHCP (Dynamic Host Configuration Protocol) server.
• Configuring Security authentications like LDAP (Lightweight Directory Access Protocol), Kerberos, User pin and 802.1X (TLS and PEAP) authentication for MFP s/SFP s using their IPv4/IPv6 address (Stateless and link local).

Environment: IBM Rational Clear Quest, Windows XP/7/2008, IE, Fire Fox and Chrome.

Skills Used:

Operating Systems: Windows, Unix, Linux, MAC, MS-DOS.

Database: Linux Architecture

Language: NA

Tools: HP Quality Center 9.2

Test Engineer

Confidential

Tools: QC/DSS/Anteater/Putty/FileZilla/ Defects Information Management System (DIMS)/ Marks Information Management System (MIMS)/EWS/Printer Disk Manager/TLS/Web Jet Admin/SNMP/ATMS (To Assign, Update and Review the test cases).

Responsibilities:

• Defect Tracking in Quality center 10.
• Excellent Interpersonal, communication and presentation skills.
• Always believe in commitment and consistency.
• Highly self-motivated, Quick learner and proactive.
• Willing and able to handle wide variety of tasks simultaneously.
• Ability to adjust to demanding deadlines.
• Excellent analytical abilities & creative problem solving skills.
• Has a versatile team attitude and able to work successfully in any team environment.
• Establishes and maintains good working relationships.
• Installing printer drivers (PCL, PS) using their IPv4/IPv6 (Stateless and link local) address and testing print jobs for various file types.
• Creating *.prn files for different types of printer drivers.
• Discovering the status of MFP s/SFP s using their IPv4/IPv6 (Stateless and link local) from Telnet/FTP/WJA/Wireshark.
• Enabling various functionalities for MFP s/SFP s using their IPv4/IPv6 (Stateless and link local) from DSS (Digital Sending Software), WJA (Web JetAdmin) and EWS (Embedded Web Server) page.
• Allocating static IP s for MFP s/SFP s using their IPv4/IPv6 address (Stateless and link local) in DHCP (Dynamic Host Configuration Protocol) server.

Environment: Quality Center, Windows XP/7/2008, IE, Fire Fox and Chrome.

Skills Used:

Operating Systems: Windows, Unix, Linux, MAC, MS-DOS.

Database: Linux Architecture

Language: NA

Tools: HP Quality Center 9.2, DIMS, MIMS, DSS, WJA, Anteater and ATMS