PROFESSIONAL SUMMARY

• Over 4 years of Software Quality Assurance experience in client server, Web-based applications.
• Experience in Functional Testing, System Testing, Integration Testing, Regression Testing, Performance Testing and User Acceptance Testing.
• Experience assessing testing processes, creating, implementing test strategies and SQA strategies using Agile testing methodology.
• Manual and Automation Testing experience using Mercury Quality Center, Quick Test Pro.
• Knowledge of Software Development Life Cycle and Test methodologies.
• Knowledge of CMMI process improvement practices.
• Knowledge of Insurance, Tele communication, ERP domain.
• Effective team player, self-motivated, capable of adapting to new technologies.
• Excellent analytical, Problem solving, verbal, written and inter-personal communication skills.

Certifications:

• ISTQB Foundation Level certified (May 2010)
• Insurance Foundation Level certified in Accenture
• Infosys Technical Testing Training at Infosys Mysore DC
• 5 day QTP Training program at Infosys Bangalore DC
• OSS/BSS Certification in Infosys.

Education:
B.Tech from Confidential (India) – 2007

Operating Systems : Windows XP/2000/NT,Windows 2003 Server, Windows XP
Languages : C, C++, VB, SQL.
Databases : SQL Server 7.0, DB2
Web Technology : XML, HTML, Java Script, VB Script, VB.NET, ASP.NET
Testing Tools : Quality Center 10.0/9.0, QTP 9.2
Application Tools : MS Office, Lotus Notes
Others : Knowledge of STLC, Agile Methods

PROFESSIONAL EXPERIENCE

Test Analyst
Confidential -India Aug 2010 – Nov 2011
Project – Confidential, Canada
Sun Life Financial Canada offers financial services including life insurance, health insurance and financial planning. Company offers a complete array of financial services and products, including life insurance, annuities, group life, health and disability insurance and retirement programs which are categorized under Individual Web, Group Benefits, and Group Retirement Services.

Responsibilities:

• Analyzed business requirements and Participated in business requirement walk through and design walk through meetings while working at Client Location.
• Involved in Code Review, Design Review, Test Case Review meetings with business analysts and developers.
• Created Requirements Traceability matrix, Test Plan, Test cases for System Testing, Integration Testing, and Regression Testing.
• Created test Execution Report, Test Completion Report for Test Sign Off, documented the testing process and Test evaluation summary.
• Worked on multiple projects like Anti-Money Laundering; Group Benefits Absence & Disability; 28 day Billing; Long Term Disability.
• Created Test Mapping for Browser Testing and Globalization Testing.
• Created test plans, test cases, and other testing related documents using MS Excel.
• Involved in User Acceptance Testing by providing test data for users and by testing UAT defects in test environment before, the new code gets moved to UAT environment.
• Performed Functional Testing of different modules, System, Regression Testing on the entire application, Integration Testing of all the systems and end-to-end Testing using Mercury Quality Center.
• Created test documentation slides using Power Point.
• Agile testing methodology was used to provide efforts estimate and coordinate test schedule in UAT phase.
• Used Mercury Quality center for Defect Tracking, Test Management. Entered defects with error details, steps to reproduce the error, screen shots that explain the errors.
• Created Business Assurance Strategy, documented the testing process and Test evaluation summary.
• Supported Test Center of Excellence (TCoE) team in executing test cases and resolving environmental and other issues.

Environment: Windows XP, Mercury Quality Center 10, Browser Testing,OASIS (GB), PSS(Plan Sponsor Site), Nexus,CHESS(mainframe system), Ultera.

Test Analyst
Confidential, India Apr 2010 – Aug 2010
Project - Confidential
The company leads the world’s rail equipment manufacturing and servicing industry with products such as rail vehicles (both surface and underground trains), propulsion and controls, bogies, and rail control solutions.
Infosys has end-to-end responsibility for implementing SAP solution across Bombardier Transportations’ global business. It involved process harmonization, fitment analysis, change management, build and testing, and go live for SAP solution.

Responsibilities:

• Prepared Test Strategy Document and Test Case Document, Requirements Traceability Matrix to map the requirements with their respective test cases.
• Designed and developed detailed Test Plans and Test cases which specify testing overview and testing approach depending on the Business and Technical Requirements.
• Executed the Test Scripts on different releases and validated the actual results against the expected results.
• Prepared test status reports during test execution process. Documented the testing process, Test Evaluation Summary.
• Provided assistance to developers to maximize coding efforts, support development, QA and production environments
• Involved in User Acceptance Testing by providing test data for users and by testing UAT defects in test environment before, the new code gets moved to UAT environment
• Analyzed the Project Requirement Document, Technical requirement Document and prepared Test Strategy Document (TSD) and Test Case Document (TCD) covering all the functional requirements.
• Performed Functional Testing, System Testing, Integration Testing, Regression Testing. Tracked and managed defects using Mercury Quality center.

Environment: QTP 9.2, QC 10, VSS, SAP ECC 6.0, ISTA (Infosys Internal).

Test Engineer
Confidential, India Jan 2008 – Mar 2010
Project - Confidential Open Reach
Open reach installs and maintains telecoms services on behalf of the UK\'s phone companies and ISPs. Basic motive of this project is to break BT’s monopoly and enable other service providers to install their equipment in BT’s network and provide broadband services through BT’s local network.
The project involved a lot of interaction with the client and other component teams on a day-to-day basis and thus requires one to be proficient in written as well as verbal communication.

Responsibilities:

• Analyzed the system specification document, divided the application into different functions and then defined the Hierarchy of the whole application.
• Performed Functional and Regression testing using Quick Test Professional.
• Recorded Test cases by inserting standard, page, table, bitmap, and database check points. Parameterized test cases by defining data table parameter.
• Verified the applications expected behavior at different stages by inserting Synchronization and checkpoints using Quick Test Pro.
• Developed automated test scripts for functionality, GUI tests and executed automated scripts to perform Functional Testing and Regression Testing.
• Involved in creating and documenting Test Plans and Test Cases, executed the test cases and registered the expected results in Quality Center.
• Reported and Tracking system defects and Bugs in Quality Center.
• Recorded Automation Test scripts in Quick Test Professional.
• Involved to Test billing system and collection functionality on Mainframe and DB2 based client server Customer Billing System.
• Involved in deploying different builds on testing environment using UNIX.
• Involved in Communicating with Application Developers, Project Manager and other Team Members on application testing status on an on-going basis.

Environment: UNIX (Putty), QTP 9.0, Mainframe (CSS), QC 9.2, IPM+, VSS, ITAA.

ACHIEVEMENTS:

• In my recent appraisal, I am rated among the top twenty percent employees of the company.
• I got Employee Recognition award for quality work in Sunlife Account at Accenture Level.
• I have been given the role of Quality and Audit Specialist.
• I worked from Client Office reporting directly to clients for my project deliverables.