OBJECTIVE:

Seeking a position that will allow me to leverage my extensive experience in the Information Technology field. Working within a QA Tester/Lead position, and providing significant value addition towards achieving business goals and objectives.

PROFESSIONAL SUMMARY:

• Extensive industrial experience as a Senior IT Professional having worked across several complex product lines in key roles such as QA Lead/Tester, Member of Scientific Staff - Design & Development and Testing. During this time I developed expertise in Requirements Staging, Test Strategies, Test Planning, Test Execution and the SDLC processes.
• Possess extensive functional knowledge of various software applications, including Client Server systems, in Firewall Security, Telecom and Manufacturing systems.
• Developed strong Analytical, Testing and Debugging skills with a good understanding of applications and the underlying protocols. This enabled me to provide technical guidance helping meet targeted project deadlines with high quality.
• Gained valuable practical experience in Test Automation tools as QuickTest Professional (QTP), LoadRunner and Mercury Quality Center, in addition to hands on manual testing.
• US Greencard holder.

TECHNICAL SKILLS:

• Software: Mercury Quality Center, QuickTest Professional (QTP), LoadRunner, Clearcase, Clear Quality, MS-Office, MS Visio, MS Project Office.
• Languages: C, Java, ASP.NET, JavaScript, Perl, Visual Basic, VBScript, SQLPlus, PROTEL.
• Protocols: SIP 2.0, TCP/IP, UDP, HTML, HTTP, CCS-7, GSM, CDMA, UMTS, SSL, XML, SOAP, WSDL.
• Environment/OS: Windows, UNIX, Linux, Microsoft IIS, HP, Sun-Solaris, IBM, Shasta (GGSN and PDSN), GSM and CDMA P-MSC, UNIVAC Mainframe, SmartBits, Coast, Security Firewalls.
• Databases: Oracle, MS SQL Server, MS Access, MySql.
• Assembly: Intel 8085/8086.

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, TX. June 2007 to Present

Serving as a QA Systems Tester, for security product portfolios - playing a key role in the Testing of products such as Firewall Security Management projects using Automation as well as Manual testing, with demonstrated skills in the following areas:

• Core contributor to the System Test of Security Firewall Order Management and Billing System project involving Security Technology Unification Node and Security Resource Manager, which are J2EE based Web applications, hosted on IIS webserver. The frontend was developed using ASP.NET and JavaScript. This project involved the comprehensive testing of flow of Sales Summary Reports through the Order Management and Billing system, with various Roles performing role based actions and updating the status of the order.
• Managed System Testing of various projects, which included writing Test Strategies, Test case formulation, Test Execution, and Defect raising process, using Mercury Quality Center.
• Key contributor for the manual testing of Customer Database project, which is a java based Client Server application, with Oracle as database. The Customer Database is the repository for customer information and their security firewall configuration information. This project involved using Oracle SQL Developer to interface with the Oracle Database and test its data integrity using SQL Queries.
• Proficient in Test Automation using QuickTest Professional (QTP), having used it for testing of web portals for the Security Portal Enhancements project, with comprehensive knowledge of descriptive programming and scripting, in addition to the basic functionality offered by QTP. Developed expertise in QTP and Database interaction, export and import of test data from QTP, by using advanced concepts of QTP. Practical experience in Data Driven Framework, with a very good understanding of Business Components under BPT.
• Gained valuable knowledge of LoadRunner components as part of Load Testing of Security Portal, by setting up Vusers, using VuGen component, generating and monitoring the load, using the Controller component. The results were then analyzed using the Analysis component, helping in performance tuning.
• Hands-on experience of using Mercury Quality Center, to manage Requirements tracking, auto uploading of testcases, updating testcase execution information and driving of defects to resolution by working with the development team.
• Utilized various test tools, in-house or otherwise, to simulate live conditions as well as manual testing, of various web servers and application servers, with Oracle databases. The Security Portal project involved using the SOAPUI tool for testing of SOAP and WSDL webservices messages, embedded in XML messages.

Environment used: Mercury Quality Center, QTP, LoadRunner, SOAPUI, TOAD, Oracle SQL Developer, putty, wiki.

Confidential, Richardson, TX. Aug 1999 to June 2007

Serving as a Senior Member of Scientific Staff and a Software Test Lead for Nortel\'s product portfolios - played a key role in the Development and Testing of products such as CDMA, SIP 2.0/VOIP, Mobile IP, GSM/GPRS/UMTS projects with demonstrated skills in the following areas:

Technical:

• Core contributor for CDMA-SIP projects with full involvement from prototype development to final integration testing.
• Key contributor for SIP Server on Packet MSC (Mobile Switching Center). Prime for Test Tool Code Development, Functional and Integration Testing. Developed a comprehensive Test Plan for Unit Testing in Mercury Quality Center. Developed good understanding and use of OOA&D methodology and well acquainted with TL 9000 Quality System.
• Practical experience of using Mercury Quality Center for testcase management, testcase execution and raising defects. This involved automated uploading of testcases to Quality Center and tracking and resolving defects with development.
• Key contributor for new hardware Integration on the SSC3 project. This project involved new hardware integration of the SSC3 card, which acts as the back plane for data communication of the Shasta box.
• Developed expertise in various testing tools such as Coast, Birdstep Mobile IP client, Bridgewater AAA server, and SmartBits Traffic Simulator as part of Integration testing.
• Served as a Production Support Engineer resolving various field cases and customer issues in the Product Support group.
• Developed Test Tools to simulate call invocation in order to achieve integration testing for functional sanity verification of features implemented. These tools helped reduce designer\'s test time by 20%.
• Extensive exposure to standard software version control systems such as Clearcase during the SDLC development milestone for all the features implemented.
• Prime for implementation of the White Book SCCP project that involved porting software onto client server architecture, resulting in boosting of large message handling capacity of all the applications on the PMSC by 6 fold. This major feature enabled segmentation and reassembly of large messages and was implemented in Protel, a proprietary Object Oriented language.
• Developed expertise in SS7 Signaling system primarily SCCP, TCAP and MAP protocols.
• Extensive hands on testing and trouble-shooting experience on the DMS switch as well as VSOS (simulation of DMS switch), using tools such as C7TU, segct, debug, etc. Proven ability to resolve complex environment issues averting downtime for key projects.
• Developed web-based booking system using Perl with HTML for tracking feature status, online Lab Allocation and generating Client Resolution Reports.
• Authored numerous documentation for various SDLC milestones such as Functional, Detail Design and Architecture, Test Plans and status reporting that included strategies, metrics, Root Cause Analysis and Risk Mitigations.
• Project Status Reporting: weekly report generation and adhoc status reports. Authored detailed Project, Design, Test Plans and Summary Reports for all projects handled.
• Process Improvement: Critically studying overall design efforts and ensuring process consistency across projects. Aligning responsibilities with standards and metric requirements per SDLC established.
• Operations/Production Support - Successfully resolved numerous field cases/CRs involving critical customer issues.

Environment used: Clearcase, C, C++, Perl, Oracle, Linux, Debug, Segct, C7TU, SmartBits, VSOS.

Confidential at Dallas, TX. Jun 1999 - Aug 1999

Served as a Research Assistant with primary responsibilities as below:

• Research and Analysis of “State of Readiness” of Fortune 500 companies for the Y2K compliance, a major research project for the School of Management. This project involved accessing the Edgar database for the companies under research. Examined each company’s financial returns and along with extracting Y2K relevant data. Presented research findings, depicting statistical data and analysis, which showed that more than 95% of the companies analyzed were prepared for handling the Y2K issue. The findings were then published by the School of Management.

Confidential Jan 1994 - Dec 1998

Served as a Supervisor/Software Engineer with my primary responsibilities as below:

• Software development in APT (Automatically Programmed Tools) language for CNC machines for manufacturing of aircraft components such as wing panels, spars, frames etc.
• Production Management for CAD/CAM systems comprising of computer control systems. This included detailed drawing study and process sheet development. Additionally, development of software programs for actual trial cutting of the components on the CNC machines. Once proved, the batch production would be handed over to subordinate engineers for subsequent batch production.
• Designed and developed Database Systems compiling information about production details, duty-paid particulars etc. This database system used MS-Access as backend and Visual Basic as the front-end. Implemented user friendly GUI for production data entry and updates facilitating critical report generation for Management control.
• Responsible for Budgeting of the projects under supervision. This included planning resource allocation, continuous monitoring of the expenses and taking corrective actions.
• Supervised generation of various weekly, monthly and adhoc reports regarding production levels for different commodities, duty paid figures, etc. Responsible for Sign-Offs and accuracy of the reporting.
• Mentored and trained new hires in the various phases of SDLC such as software design, development, processes and phases of production and manufacturing of components on the CNC machines. This also involved introductory tours and facilitating meetings with various customer departments.
• Authored numerous detailed process sheets for manufacturing processes and tasks. These were then followed by engineers and were completed using the appropriate tools and test equipment.
• Supervised a team of 4 engineers for the production department. Monitored project milestones to make sure they were met with customer service level agreements.

Confidential, India. Aug 1993 - Jan 1994

Served as a Computer Programmer in the Software Development Group where my primary responsibilities were as below:

• Systems Design, Development and Maintenance of data on UNIVAC Mainframe Systems, with COBOL as the language of implementation.
• Responsible for various application development in COBOL for Materials Management, which included daily invoice details, data collection and reports generation regarding Inventory Management, Bill of Materials, Work in Progress, etc.
• Developed various system reports in COBOL for Financial applications, providing upper management with valuable information for prudent financial decision making.
• Implemented Production Planning Application System to monitor daily production status and report variations in order to facilitate upper management on decision making on products quality.

EDUCATION AND CERTIFICATIONS:

• MS in Management Information Systems, USA. GPA 3.6
• MS in Management Science, India. GPA 3.7
• Bachelors in Engineering, India. GPA 3.7