SUMMARY:

• Offshore Team Project Management experience, leading cross - functional team members located in multiple time zones.
• Multilingual: English, Spanish, French and Portuguese. Working knowledge of RTL double-byte languages (JP, ZH, AR).
• Localization testing using Agile/Scrum methodologies on PC/Mac/iOS/Android systems. QA lead and trainer.
• Automation scripting using Applescript and Python. Mobile testing on: iPhone, iPad, Android smartphones and tablets.
• International work experience. leading Volunteer Computer Literacy projects in Ethiopia, Botswana and South Africa.

TECHNICAL SKILLS:

Development Environments: Python, Eclipse, XCODE, Android Java Development Kit. Win Runner, Load Runner and proprietary test tools experience. SDL TRADOS, Smartling and other translation tools.

Internet/WEB Development: HTML, XTML, XML, CSS, CGI, REST API, JavaScript, Selenium Web Driver, Selenium IDE, Charles Proxy, Appium.

PROFESSIONAL EXPERIENCE:

Confidential - RICHMOND, VA

IVR PROJECT TEST LEAD

Responsibilities:

• Manage localization testing for Confidential s Interactive Voice Recognition (IVR) system.
• Coordinate efforts of QA testers in USA and India offices. Lead testing meetings and bug reviews.
• Create automated IVR test cases using Cyara speech recognition software and virtual environments.
• Create regression test suite for Debit/ACH payments and other banking customer options.
• Write and execute test cases in Spanish. Translate IVR prompts to Spanish as needed.
• Track test requirements, milestones and progress in project management system.

Confidential - SAN FRANCISCO, CA

QA MANAGER / PROJECT COORDINATOR

Responsibilities:

• Manage Columbia QA team in Agile environment. Coordinate testing efforts of offshore testing vendor team in Brazil.
• Lead bug reviews and hand - off meetings. Track test completion and performance metrics of Development sprints.
• Establish QA Workflow, Acceptance and Defect criteria for digital marketing Web App and iOS/Android Native Apps.
• Set cadence and milestones of QA test cycle. Schedule hand-off of deliverables from Responsive Web and Mobile teams.
• Create Wiki docs in JIRA and Confluence. Write test plans for mobile/desktop platforms for REST API/JSON apps.
• Edit digital assets for Web App in Adobe Experience Manager CMS. Participate in Stand-Ups and Planning meetings.

Confidential - WARREN, MI

LOCALIZATION PROJECT CONSULTANT

Responsibilities:

• Analyze project requirements for Automotive Clusters, Center Stacks and Android Applications.
• Manage project transitioning Suppliers from legacy XLS files to XML database system.
• Establish and implement Agile process improvements. Analyze Root Cause and Risk Management of current issues.
• Coordinate all phases of translation projects using standard localization tools, file tracking, versioning and management.
• Prepare files for translation vendors and global market reviewers. Request quotes from vendors.
• Ensure localization scope of English Master source files are aligned with requirements. Submit software change requests.
• Write documentation for translators and validators, update language glossaries, coordinate and track Market feedback.

Confidential - PALO ALTO, CA

LOCALIZATION PROJECT CONSULTANT

Responsibilities:

• Assisted Head of Localization with the Localization Project Management of the Confidential SaaS website.
• Worked with all Development teams to determine i18n/l10n needs and coordinated with translation vendors.
• Reviewed translations to guarantee high quality translations and consistency across languages for all locales.
• Write documentation for testers, update language glossaries, approve translations in Smartling Translation Memory.
• Implemented processes that will speed up localization and help developers in corporate i18n/l10n testing early in development.
• Submitted and tracked bugs related to i18n/l10n using JIRA bug database and Confluence project management software.
• Wrote scripts using Python and Selenium Web driver to automate testing of Confidential web app.

Confidential - SANTA CLARA, CA

HARDWARE QA ENGINEER

Responsibilities:

• Qualification of CUDA driver, libraries and runtime software for current and next generation GPUs on Apple products.
• Conducted GPU computing tests of CUDA software on Mac OS X and Linux based operating systems for every SW/HW release.
• QA testing of Tesla GPU Hardware to insure the functionality, compatibility, and best performance of CUDA driver, compiler, libraries, runtime toolkits, and CUDA enabled 3rd party GPU acceleration applications.
• Improved CUDA test automation, infrastructure and test coverage; trouble - shooting and resolving test environment issues.
• Developed new test cases and write/update Applescripts and shell scripts. File, follow up, verify and close bugs.

Confidential - CUPERTINO, CA

AUTOMATION TEST ENGINEER

Responsibilities:

• Wrote test scripts using Python and proprietary Apple tools for ProApps applications (Aperture, iPhoto, Final Cut Pro).
• Updated existing Python scripts and Applescript scripts to use new methods and fix bugs assigned through Radar bug database.
• Tested functionality and performance metrics of applications on multiple Apple hardware configurations using automation.
• Setup test automation for daily/weekly execution via iQue automation test harness. Documented bugs and new test cases.

Confidential - FRESNO, CA

PROJECT MANAGEMENT CONSULTANT

Responsibilities:

• Designed dynamic WordPress and Drupal websites for Small Businesses. Setup hosting and Social Media services.
• Track project progress using MS Project, Omniplan and other Project Management tools.
• Technical writing of documentation, web pages, and blogs. Translate web pages into Spanish.
• Design templates for electronic newsletters and ads. Implement processes for improvement of SEO rankings.
• Training on web publication and web marketing services. Technical support for content management systems.
• Test websites for problems with HTML, CSS, plug - ins and web apps, as well as mobile compatibility.

Confidential . - CUPERTINO, CA

QA CONSULTANT

Responsibilities:

• Tested of all areas of Apple.com website for Marketing Communications group on Mac, PC, iOS and Android platforms.
• Assisted the localization team by testing French and Spanish marketing pages during their busiest testing cycles.
• Tested various technologies including CSS, Javascript, HTML5, via manual testing and Selenium IDE scripting tools.
• Wrote Applescript test scripts to automate the creation of test suites/cases, and import them into the Radar database.
• Wrote documentation to train testers on running scripting tools, as well as test suite directions and bug reports.

Confidential - SAN DIEGO, CA

MARKETING PROJECT MANAGER CONSULTANT

Responsibilities:

• Translated technical documents, tradeshow materials, magazine articles and web pages into Spanish.
• Wrote Request for Proposal (RFP) for Confidential s Multilingual Drupal website project to obtain vendor quotes.
• Evaluated vendor proposals and prepared PowerPoint presentations for Marketing team.
• Designed and created a Drupal microsite with a Javascript back - end for VR Live plug-in. iPhone & iPad testing.
• Created a Multilingual Drupal 7 demo site and other HTML pages. Designed website wireframes and graphics.
• Performed marketing research for Search Engine Optimization (SEO) using Google Analytics, SalesForce, etc.
• Acted as Project Coordinator and Vendor Liaison. Ran project meetings for Confidential s website redesign.

Confidential - TROY, MI

TECHNICAL CONSULTANT

Responsibilities:

• International software support in French, Spanish and Portuguese for COBOL mainframe systems.
• Software support for Borland and Segue testing products and license server IIS products.
• Entered support incidents into Pivotal database, generating licenses for physical and VM environments.
• QA of multi - media, text messaging, and MMS software on iPhone and Android platforms (incl. XML editing).
• Tested baseband, flashed ROMs, PC-Phone sync, Bluetooth tethering.
• Maintained websites and user forums. Created help files. Oversaw QA. Designed artwork.
• Wrote press releases and technical documentation for websites.

Confidential

PROJECT MANAGER

Responsibilities:

• Contacted and established relationships with prospective partner charities in Africa, via on - site travel.
• Helped volunteer organizations create technical programs and improve their visibility, enabling more donation income.
• Developed community-service programs for voluntourism branch of Confidential (computer literacy and small business).
• Designed and created Confidential .com website and marketing materials.
• Researched and designed tours, created budgets, contracted travel vendors.
• Traveled throughout South Africa, Botswana, Zimbabwe and Namibia, filming and photographing locations for web/marketing.

Confidential

VOLUNTEER PROJECT MANAGER

Responsibilities:

• Developed IT curriculum and taught Computer class to staff. Created PC backup system for 30+ PCs in the IT labs.
• Public Relations project: Photographing school activities, scanning and editing photos, and editing the Annual Report.
• HW/SW and LAN support: installed peripherals and upgraded HW (scanners, cameras, printers, RAM, IDE drives).

Confidential

WEB PROJECT MANAGER / CONSULTANT

Responsibilities:

• International sales contact for Confidential with U.S. software vendor. Multilingual website design.
• Project management, including hiring of outside translation vendors, and supervision of page layout design.
• Consultant for technical issues regarding the use of Japanese within various software packages.
• Translation of documentation and game scenarios, into English and Spanish.