QA Analyst

Profile:
Over 7 years of IT experience as a Test Specialist in Software Quality Assurance on both Client/Server and Web based environment on Internet/Intranet applications developing manual Test Plans and Test Scripts and also using the automated testing tools on applications implemented in ORACLE, SQL, JAVA,VB.NET , HTML and Data warehouse Technologies under multi-browser environment.

• In-depth understanding of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Experience in manual testing in understanding the test strategy, test plan and preparing test scenarios, test cases and automation scripts in conformity with the business requirements to meet with system specifications.
• Experience in automated functional testing using QTP and performance testing using Load Runner.
• Provided QA services along the various stages of the software development from inspection, and review of requirements, to system, integration, regression and end to end testing.
• Experience in different types of testing like Functional testing, Integration testing, System testing, User Acceptance testing, Black box, Ad hoc, and Smoke tests.
• Good expertise in the use of various black box testing techniques like Orthogonal array testing, Equivalence partitioning, Boundary Value Analysis and Graph based testing.
• Experience in developing functional automation scripts in QTP for automation of functional regression tests.
• Generated XML scripts for Testing Web Services using ADF Submit Tool.
• Involved in creating Data in XML for testing \'Java Web Services\'.
• Good Knowledge of QTP tool in using the basic environment and the options there in including the Record, Playback, Object repository, Actions, Checkpoints, Synchronization points, Functions and Procedures, and the Recovery Scenario Manager.
• Experience in QTP Descriptive Programming and Shell scripting concepts.
• In Load Runner generated the Vuser script to record the communication between the application and the web server using Vugen sub-tool for web based applications.
• Knowledge of Vugen concepts of Click and Script, Protocols, Verify replay and also advanced concepts like Correlation, transactions and parameterization.
• Knowledge of designing a Scenario for performance testing in the Controller and viewing the results in the Analyzer sub-tool of load runner.
• Worked with Quality Centre for test management and BugZilla and BugTrack for managing and tracking defects.
• Working knowledge on Java, .Net, Oracle, Mainframe and Sql server technologies.
• Excellent documentation, communication, analytical & presentation skills, ability to work individually, and in a team to meet tight deadlines.

Education:
M.B.A Master of Business Administration, India
Post Graduate Diploma of Computer Applications
Bachelor of Science, India

Software Skills:

• Testing tools: Win Runner, QTP, BugZilla, BugTrack, Quality Center, Load Runner
• Operating Systems: Unix, LINUX, MS DOS, Windows, OS/390
• Internet Technologies: HTML, XML, VB Script, SOAPUI
• Databases: DB2, SQL Server, MS Access
• Tools: SPUFI, FILEAID, MySQL, WinSQL, MS Office, MS Project, Visio
• Languages: C, JAVA, PL/SQL, SQL, SAS, COBOL, JCL,

Professional experience:

Confidential May’10- Present
QA Analyst
Application: Automobile Insurance application is an integrated mainframe and web based application which possesses business functionality on-line and real-time.In this project we were testing a web based application used by the independent agents to bind policies for their customers. This system will leverage a number of proven leading edge technologies to provide independent agents and other user groups with highly usable and secure access to a rich functional environment and employed a new architecture that is embedded into hundreds of enterprises level programs and subroutines.

Responsibilities:

• Involved in the preparation of System test plan and streamlining the test requirements.
• Participated in business requirement review and test design review meetings.
• Responsible for the preparation of test scenarios, test cases and test data for selected modules of the web application.
• Performed various testing techniques like black box testing, integration testing, regression testing, system testing and user acceptance testing.
• Execution of manual test cases, analyzing the results, reporting the defects and communicating with the developers on quality issues.
• Participate in the review of results from manual test case execution to define areas for automation and or further improvement.
• Involved in the preparation of Requirement traceability matrix used to map test cases to their respective business requirements.
• Developed Regression test scripts for various modules using Keyword Driven Methodology in Quick test Professional.
• Developed User Defined functions and generic functions in QTP and used Descriptive programming in QTP for scripting dynamic objects and reusable actions in defining scenario flows.
• Worked on project documentation to provide the client with test cases, test data, and test results.
• Used Quality center to export and maintain manual test scenarios, test cases, automation test scripts, test data and execution files for automation scripts.
• Used bugzilla for internal defect management and web based bug track to manage issues and defects with external vendors.
• Enhanced the pre-existing test scripts for regression testing in QTP for subsequent releases within the same application.
• Generated weekly status reports for the testing process in relation to defect handling and progress updates.

Environment: Mainframe, JAVA, HTML, XML, Linux server, Quality Center, QTP, Bugtrack, Bugzilla, SPUFI, File Aid, DB2.

Confidential Sep’08 to Apr‘10 
Test Analyst

Application: StateFarm is one of the leading Insurance Companies in USA. OFAC and Patriot Act requirements warrant that the companies should track the potential money laundering avenues and life insurances with monetary value being one of them. Due to this requirement all the existing applications that are used to enter payment information were enhanced to capture the payment method information such as Check, Cash, Travelers Check, Money Orders, Cashiers Check, Bank Drafts, etc. A system was also developed to track such payments. The system also creates reports with data that is suspicious.

Responsibilities:

• Involved in reviewing business requirements and design documents for preparation of test plans for testing a web application.
• Prepare manual test scenarios and test cases for various modules and maintain a requirement traceability matrix.
• Execute manual test cases for new functionalities and escalate defects as appropriate to the developers.
• Created and validated test data for use with QTP automation scripts.
• Co-ordinate with technical experts to validate test requirements, resolve design issues and defects.
• Performed functional testing using various testing techniques like black box testing, Comparison testing, Orthogonal array testing, Equivalence partitioning, positive and negative testing.
• Execute automation test scripts in regression testing using Quick test Professional.
• Developed Automation test Scripts in QTP for existing functional manual test cases for use in Regression testing for future releases.
• Ensured that all the test cases were appropriately uploaded to Quality Center to maintain good project documentation.
• Analyzed test results with business experts for Coverage Analysis.
• Participate in daily and weekly status meets for defect related issues.
• Provide in-depth review on defect status and daily test execution report to the testing project manager.
• Generated the Vuser script in Load Runner for evaluating the server response time in real time.
• Coordinated with performance team members to move the Vuser scripts to the load test and stress test environments.

Environment: Mainframe, JAVA, HTML, XML, Quality Center, QTP, Load Runner.

Confidential Jul’07 to Sep’08 
Tester

Application: Confidential is a leading company in auto and home insurance industry. The main objective of this project is to build a Data warehouse for AAA auto insurance. This warehouse has several data marts such as IPM (Insurance Processing Management) Auto and Home that would store policy information and Claims related data for all the customers. The data was primarily from DB2 sources on Mainframe.
Responsibilities:

• Gathering and reviewing business requirements, preparation of system test plan.
• Attend requirements review meetings with business analysts to streamline requirements in defining the scope of the project in relation to the budget constraints.
• Involved in creating a test strategy, writing highly detailed and specific test cases.
• Create test data for use in the execution of test cases.
• Execute test case for testing the web application and reporting the defects.
• Performed Black box testing, OAT, Smoke tests, Adhoc testing.
• Worked in integration, system and regression testing phases of the project.
• Maintained test cases, test data and defects in Quality center.
• Communicate with developers over the defects raised and retest once the defect is fixed.
• Generate Functional automation test scripts in QTP for regression testing.
• Maintain the RTM to trace the defects to their corresponding test cases and also the test cases to their corresponding test scenarios and business requirements.
• Attend weekly meeting to update testing progress and gain input for revised testing and current application issues.

Environment: JAVA, Mainframe, HTML, XML, QTP,.Net, Bugtrack, Bugzilla, DB2, Quality Center.

Confidential Oct’05 to Jun’07
Tester
Humana Inc., headquartered in Louisville, Kentucky, is one of the nation\'s largest publicly traded health benefits companies. Humana offers a diversified portfolio of health insurance products and related services - through traditional and consumer-choice plans - to employer groups, government-sponsored plans, and individuals.

Responsibilities:

• Developing Test Plan, Test scenarios, Test Cases and automation Test Scripts.
• Manually testing the functionality of each screen to monitor proper navigation to identify problems with data and modifying the tables for further use in analysis.
• Writing detailed functional System Test Plans and Test Summarized Documents based on the business requirements
• Generated Test data for various types of testing for valid data, Invalid data, Partial data, and bad data testing.
• Performed Regression Testing after fixes and Modification by using QTP.
• Preparation of test cases from uses cases.
• Test execution and documenting test results.
• Participated in Tech-talks and brain storming sessions within the team to share the knowledge and also learning new technical areas.
• Analyzed and identified the areas of the product which can be automated and support all phases of the QA Test Life Cycle

Environment: Java, HTML, .Net, Quality center, QTP.

Confidential Jun’04 to Oct’05 
Test analyst

This project is to enhance the Claims and Coverage process in which insurance claims are received from employers that contain personally identifiable information and this information is processed, verified and validated through batch and online programs. 

Responsibilities:

• Develop the detailed Test plan and Test case documents based on the requirements from the business users.
• Executed the test batch cycles in all different test regions and documented the issues and defects that occurred for later analysis.
• Prepared status reports and attended the status meetings on a daily basis to understand the resource utilization and assignments progress.
• Analyzed business requirements and design specifications.
• Prepared test plans, test data and analyzed the results.
• Used Test Director extensively to track the defects found during the testing phase.
• Prepared all the quality and delivery documents for the work requests handled to ensure the smooth sign-offs.
• Performed Base line tests or smoke tests before full application test.
• Did thorough system testing of the work requests and ensured the robust and error free deliveries to the client.
• Used SAS to generate Data Quality reports to compare source and target.

Environment: Mainframe, UNIX, Microsoft Project, Excel, Word, Access & Power Point, Test director, SAS.