Summary

• Over 5 plus years of experience in IT industry as a Quality Assurance Engineer in designing, developing and testing Financial, Insurance, Logistics, Banking and Health Care Applications on Windows and UNIX environment.
• Experience in using Automated and Test Management tools such as Quick Test Professional (QTP), Win Runner, Load Runner, and Quality Center/Test Director on applications developed in Java, VB, C++ and Oracle.
• Strong Experience as a Performance Engineer in planning test, creating users and analyzing results.
• Extensive experience in Unit, Integration, Smoke, System, Recovery, Regression, Error Handling, User Acceptance Testing (UAT), Load and Stress testing.
• Expertise in writing Test cases manually and converting them to automated test scripts with QTP and Win Runner.
• Strong knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Expertise in Analyzing User Requirement Specifications, Business Requirement Specifications and Use case Documents.
• Recording, Editing, Debugging, Running test scripts and analyzing results using QTP.
• Experience in Administration of Test Director/Quality Center.
• Good Knowledge in Industry standards like SEI CMM and ISO standards.
• Strong Experience in Parameterization, Check points, Data Driver, Object Repository concepts in QTP.
• Experience in Creating Actions, Calling Actions, Making actions Reusable and calling Reusable Actions in other test scripts using QTP.
• Extensive experience in Web Based as well as Client Server Applications.
• Excellent Database knowledge for Backend testing using Oracle, MS SQL Server, DB2 and MS Access.
• Involved in managing defect tracking tools like Quality center, Test Director, Bugzilla, PVCS Tracker.
• Good working knowledge on Unix and Shell Scripting.
• Knowledge in Web/Application Servers like WebLogic, WebSphere, Tomcat and IIS.
• Worked with Configuration Management tools using Visual Source Safe and PVCS.
• Strong planning, analytical and problem solving skills.
• Excellent Written, Verbal communication skills.
• Experience in working in a team and independently to resolve technical issues of a project.

• HP Mercury Tools: QTP 9.x, 8.x, 6.x, Win Runner 8.x, 7.x, 6.x, Load Runner 8.x, 7.x, Mercury Quality Center 9.x, 8.x, Test Director 7.x, 6.x
• Languages: C, C++, ASP, VB, XML, AS/400 and SQL
• Scripting Languages: TSL, VB Script, UNIX shell
• RDBMS: Oracle 7.X, 8i, 9i, My SQL, Sybase & SQL Server
• Operating Systems: UNIX, Windows 95/98/2000/NT
• Case Tools: Rational Rose, Visio, Rational Unified Process (RUP).
• Web/Application Servers: JRun, Tomcat, IIS, WebLogic, and WebSphere.
• Defect Tracking Tools: Bugzilla and PVCS Tracker
• Configuration Management: Visual Source Safe, PVCS
• Other Tools: TOAD

Professional Experience:

Confidential, New Jersey
Sr. QA Analyst & Nov2010- July2011

The OPICS System handles the foreign currency transactions and trade processing for Wells Fargo. Based on the increasing business need for MCA process and OPICS will not handle the future needs of the company, we need a new system (Midas Plus) with MCA and accounting platforms. Midas Plus will replace the current OPICS Multi Currency Accounts. Midas Plus has many interfaces that work as a system. Systems outside of Midas Plus that send data to or receive data from Midas Plus will be required to make changes and test the whole system.

• As an analyst, involved in gathering Business requirements for project by interacting with end clients and break these high level requirements to low level test conditions.
• Studied and understood functionality of various modules.
• Developed and executed various scripts using QTP for automated testing of individual functionality & Regression Testing of the applications.
• Formulated Test plans from Business Requirements/Function Specifications documents.
• Helped QA Team to implement test objectives.
• Created several Test cases and Test scenarios that cover entire functionality of Midas Plus using Quality Center.
• Manually performed Functional testing that includes Security, Unit and System testing.
• Ran Midas Plus Batch to process the transactions every day.
• Reported defects about failures in script using Quality Center.
• Tested the fixes in the testing environment and closed several defects in Quality Center.
• Validated the transaction coming from external interfaces to Midas Plus based on the data provided and report the issues to BizTalk team.

Environment: Quality Center,QTP 9.5, Java, RPG, SQL, Web Sphere, HTML, XML, Oracle, Windows 2000/NT,unix

Confidential,New York
Sr. QA Analyst & Mar2010& Oct2010

Teleglobe is leading International telecommunication service provider. Teleglobe was taken over by VSNL International in 2002. VSNL International having their network all over world, used to buy and sell minutes to their customers for using their network. Main modules are Costing, Pricing, and Mediation. Application is developed in VB and .Net. Costing is developed for customers who buy minutes from Teleglobe. Customer uploads their rates online and they are effective upon approval by costing Admin. Pricing application is developed for customers who sell to Teleglobe. Customer change or update their rates online and they are effective upon approval from pricing Admin. Customer and VSNL having amendments (agreements) on which both have to sign and stick to rates. Mediation is developed to record calls and used for billing purpose.

• Extensively used SQL to perform Data integrity testing.
• Testing includes Functionality testing, GUI testing, Data feed testing, System testing and Database Testing using SQL.
• Developed and executed various scripts using QTP for automated testing of individual functionality & Regression Testing of the applications.
• Preparing and maintaining test plans for User Interface Testing, Data interface testing, Data Integrity testing and User acceptance testing.
• Created several Test cases and Test scenarios that cover entire functionality of Midas Plus using Quality Center.
• Preparing defect reports and interacted with developers for debugging, wrote and executed technical specifications, if discrepancies were noted between two, made resolution by arranging meetings with Business Analyst and Technical Analyst.
• Developing SQL query scripts to check database automatically and checking data integrity in accordance with business standards of company.
• Extensively worked as Test Director Admin to provide usernames and passwords to users and gave training to developers, IT and network team.
• Involved in setting up test environment for Black and White Box testing.
• Preparing and executing User Interface test cases manually.
• Analyzing system and preparing report and execution of test cases.
• Performed End-to-End testing manually.
• Performed web testing for this application to test HTTP links.
• Monitored Test Director to close bugs/cases as and when developers fix bugs.
• Reported bugs, Email notifications to developers using Test Director.
• Attended weekly project meetings and Incident defect report meetings.

Environment: Test Director, QTP 9.5, VB, .Net, VB Script, SQL Server 2002, Internet Explorer, MS-Office, Windows XP.

Confidential, Pennsylvania
Sr. QA Analyst & Feb2009& Feb2010

Sovereign Bank is a web-based application that provides online services for customers. Personal service consists of managing Checking and Savings accounts, balance transfers, bill payments, deposit methods and individual retirement accounts and money transfer. Sovereign Bank provides individual applications for customers and customer representatives. FMS (Funds management system) provides a single source of financial information for Fund Managers.

• Worked with Business Analysts to prepare a detailed Test plan of application.
• Involved in writing and implementing of Test cases for various modules using Mercury Quality Center.
• Developed automation of test cases using QTP to perform Regression Testing of different application versions.
• Developed automated scripts for functional testing and data driven testing of application using QTP.
• Performed defect reporting and bug tracking using Mercury Quality Center.
• Extensively used SQL and PL/SQL for back end testing.
• Performance Testing using Load Runner and planning load by analyzing task distribution diagram, transaction profile and user profile.
• Participated in walk through meetings and inspection meetings.
• Performed unit, integration, functionality, performance and security testing.
• Involved in manual testing and automated testing.
• Involved in facilitating formal review meetings with project teams and developers to report, demonstrate, prioritize and suggest resolution of issues discovered during testing.
• Experience in administration of Test Director/Quality Center.

Environment: QTP, Mercury Quality Center (Test Director), Load Runner, HTML, Java, Servlets, Weblogic, Oracle9i, AS/400 CL, UNIX, Sun Solaris, Windows NT, VB Script, Internet Explorer 6.0, Netscape Navigator 7.2, TOAD.

Confidential,
Sr. QA Analyst & Nov2007 & Dec2008

Besides being leading Parcel Company, UPS is also biggest distribution solutions provider. It has its own warehouses all across US where it stores products from vendors and then distributes it to clients. Clients as a group organize bulk discounts for a particular period from vendors and UPS helps them to achieve those goals by allowing rebates for discounts. Project involved developing a website to be accessed by all parties with various access levels, by which they can order goods, calculate and claim rebates, and keep a track of discount offers by vendors.

• Prepared and executed test cases as per documents provided using Test Director.
• Involved in Preparing Test plan as per ISO 9000 standard and Guidelines.
• Performed load testing, stress testing and performance test using Load Runner.
• Involved in Database Testing by writing SQL queries and PL/SQL procedures using TOAD.
• Conducted functionality testing by writing automation scripts using QTP.
• Tested shell scripts to automate manual procedure involved in bill creation process.
• Generated automated test scripts for data driven testing and regression testing.
• Involved in negative and positive testing.
• Used Test Director for updating status of all test cases and test scripts that are executed during testing process.
• Recorded various tests, parameterization, used various TSL functions, script debugging and documenting test steps/procedures.

Environment: QTP, Load Runner, Test Director, C/C++, Shell Scripting, PL/SQL, SQL Server, Oracle, Developer 2000, DB2, TOAD.

Confidential, Hyderabad, India
QA Tester & Dec2005& Dec2006

Confidential, helps healthcare providers solve business problems with integrated solutions that advance patient care process, reduce medical errors, increase productivity, improve business operations and drive profitability. A comprehensive online management system, Patient Accounting solution integrates hospital functions: patient insurance billing, revenue and statistical reporting.

• Extensively involved in designing, reviewing and executing test cases and maintaining defect tracking logs for open issues.
• Conducted various types of testing like Functionality, Integration and Regression.
• Developed test schedule to coordinate testing of different sub systems and writing bug report for failed test cases.
• Generating defect reports using PVCS Tracker bug tracking.
• Manually checked important features of application before going for automation testing.
• Actively involved in Automation of test cases for Regression testing using Win Runner.
• Data driven testing, bitmap checks and data checks done using Win Runner.
• Responsible for Database integrity testing by executing SQL statements.
• Regression testing was implemented at various phases of development and test cycles.
• Version control and configuration management was done using PVCS.
• Extensively performed manual testing process to ensure quality of software.

Environment: Win Runner, Java, JSP, JavaScript, HTML, Oracle, PVCS, PVCS Tracker, UNIX and Windows 2000

QA Tester & Feb2005 & Nov2005

Confidential, is one of India’s largest consumer health organizations, offering individuals, employers and Medicare beneficiaries. This project includes behavioral health, dental and vision, life insurance, complete pharmacy and medical management. Common Portal is a web application which provides members & providers information, eligibility, benefits, claims, health programs, doctor Information, prescription Information etc on line.

• Developed test plans, test cases and test approach documents.
• Created test cases and test procedures based on Functional Requirement.
• Involved in Smoke, Sanity, Unit, Integration and System testing.
• Experience in Black Box and White Box testing.
• Involved in Integration and Regression testing using Win Runner.
• Used checkpoints like GUI, Bitmap, Database, and Synchronization Checkpoints to check behavior of AUT.
• Designed, Developed & Run Test Scripts for Automation testing using Win Runner.
• Executing test scripts using Test Director and uploading test scripts into Test Director from Win Runner.
• Defects were Tracked, Reviewed, Analyzed and Verified using Test Director.
• Backend Testing by executing SQL and PL/SQL Queries.

Environment: Win Runner, Test Director, Java, J2EE, JSP, EJB, C, C++, XML, Oracle8i, SQL, PL/SQL, .NET, Web Logic Server, Windows 95/NT and UNIX.

EDUCATIONS:

Masters of Business Administration in Finance

Bachelors of Business Studies