OBJECTIVE

Interested in pursuing a challenging and rewarding assignment in the area of Client Server and Internet Applications.

SKILLS PROFILE

7 years experience in Information Technology in the field of Software Quality Assurance & Testing in Client Server, and Web Applications. Proficient in Manual Testing & knowledge of leading edge Automation tools like WinRunner, LoadRunner, and QTP. Strong in developing Test plans, Test cases, Test data, Defect Tracking & Reporting, preparing test summary report, conducting status meeting. Proficient in Waterfall and Agile Methodologies. Experience in Manual and Automation Testing on various different mobile platforms (iOS, Android, Windows, and Blackberry) Experience testing E-Commerce sites integrated with Social Media sites. Experience on all web browsers (Firefox, IE, Chrome, Safari, etc...) Proficient on Apple, Android, Windows, and Blackberry Software Development Kits.

PROFESSIONAL EXPERIENCE

Confidential,Dallas-Fort Worth 8/11-Present
Quality Assurance Analyst
Is one the largest airline in passenger miles transported and operating revenues.

Responsibilities:
Using an Agile Methodology approach for developing and testing the application. Created test plans and test cases with little or no requirements mostly going off user stories. Using Rally as the Project Management tool. Created and tracked defects in Quality Center 10.0. Executed test cases manually but currently automating old test cases using QTP. Tested American Airlines App on all Apple devices, Android, Windows 7, Blackberry, Kindle, and Nook. Help create design mock-ups for how the application is too look like in the future. Tested certain pieces of the application that used HTML 5. Involved in initial meetings on which projects are assigned to which iterations.

Confidential, Plano, TX 10/10-8/2011
Mobility E-commerce Quality Assurance Analyst
AT& T is a leader in telecommunication services, including cell phones, wireless, U-verse, digital TV, high speed internet, DSL, home phone, and bundled services.

Responsibilities:
Used Quality Center for Test Case writing as well as a Defect tracking tool.Developing full coverage Test Plans and writing Test Cases.Troubleshooting and diagnosis basic HTML, XML and JAVA issues.Used SQL and using query tools such as TOAD to validate backend data. Used UNIX for Windows and supporting web browsers. Used all IE versions, Firefox, as well as Google Chrome for testing.Used Macintosh and Apple products on supporting web browsers. Worked with our outsource partners in resolving issues and creating defects as well as executing Test Cases.
Worked both independently as well as part of team. Many of our projects are being tested on Mobile Devices (Apple, Android, Blackberry, Palm, and Windows) Proficient in mobile devices from testing to development. Manual and Automation testing on various different mobile platforms. Tested integration with all Social Media Sites.

Confidential, Frisco, TX 06/10-10/10
Lead Quality Analyst (Manual)
UHG IT, a UnitedHealth Group company, is a recognized leader and innovator in providing managed health care solutions to its membership, which includes Medicaid, Medicare and SCHIP recipients.

Responsibilities:
Worked on HIPPA Compliant and FDA regulated projects. Performed testing on an Ecommerce site on a .NET platform. Used TOAD to verify that the Database was performing correctly.
SQL queries were created from scratch and were run on TOAD. Created Test Plans and Test Cases from start with little or limited requirements. Used Quality Center as our Test Plan and Defect Tracking tool. Tested integration with all Social Media Sites.

Confidential,Richardson, TX 08/08-05/10
Lead Quality Assurance Analyst (Manual and Automation)
Caremark, a division of CVS Caremark Corporation and one of the nation’s leading pharmacies benefit management (PBM) companies.

Responsibilities:
Worked on HIPPA Compliance and FDA projects. Performed testing for PBM and Rx Claims on an AS400 box. Wrote test plans and test cases using Microsoft Word and Test Director. Used Test Director Quality Center, Serena Dimensions, and Atlas, as our Defect Management and Project Management Tools. Drastically cut down our data entering time by using Winn Runner as our Automation Tool. Was involved in the initial project meetings from the beginning. Also always on time turning in all projects to the business even with their tough and high demand schedules. Day to Day testing included working on Command line Commands, WRKQRY, SQL, DBU, and Library lists and how they affect jobs. Validated test cases on IBM COBOL Mainframe. Setup data by running Batch jobs in order for testing to occur.

Confidential,Dallas, TX 01/08-08/08
QA Analyst/Configuration Manager/Project Manager
(Manual and Automation)
DataCert was originally established to move and standardize data such as electronic invoices over the Internet. Today, corporate counsels rely on the company\'s legal and intellectual properties spend and matter management solutions.

QA duties:
Performed full range of testing on an ASP.NET Web (Thin Client) and .NET Client/Server (Thick Client) Legal Matter Management software for Corporate and Government in-house Legal Departments. Performed White Box, Black Box, Regression and User-Acceptance testing of the applications. Created custom functions/scripts and mapped objects for the Automation Suite testing. QA Lead for testing the SDK Deployment, XML Hashing and Store Procedure Encryption Tool and HTML

Build Manager/CM duties: Responsible for daily refresh, backup, and restore of the QA Staging and Development environment. Built and managed Virtual Machines for QA Testing environments using VMWare and MS Virtual Server. Created vm’s for SQL Server Reporting Services 2000 and 2005. Pulled code from Visual Sourcesafe and Subversion to create Dev and QA Builds. Performed installation builds for QA testing and Final Releases.

Documentation Highlights:
Worked with Technical writer to document all Installation, Technical and Release Notes for all Feature Pack, Service Pack and Hot Fixes. Created QA Testplans for all GA release and Production Support bug fixes. Created documentation for Configuration/Build Management processes and our Automation Suite.

Confidential, Frisco, TX 03/07-09/07
QA Analyst (Manual)

Responsibilities:
Worked on FDA regulated projects. Used Mercury Test Director as our Bug Tracking Tool Ran and Tested Imports/Exports through OSRx and the Database Ran and Tested Financial Records for month to month transactions Verified that each Drug is transmitting correct financial files back to their manufacturer Was involved with many Business Requirements meetings Day to Day tasks included working on Command line Commands, WRKQRY, SQL, DBU, and Library lists and how they affect jobs on the AS-400/iSeries Coordinating project tasks related to multiple platforms: Microsoft Windows, UNIX, Linux, and Mainframe. Experience in use of the following Microsoft SQL Server services: SQL Server Integration Services SQL Server Analysis Services SQL Server Reporting Services. Data Warehouse / Business Intelligence system experience.

Confidential, QA Analyst (Manual and Automation)
Wrote test plan and test cases from requirements documents and functional specifications. Ran regression tests and repeated the testing cycle until the bottlenecks are eliminated. Performed both manual and automated tests to conduct functional and regression tests. Experience in Writing Test plans, Use Cases, Test cases, and System design & Requirement analysis. Experience in developing business based functional test scenarios. Excellent understanding of the Software Development Life Cycle and role of QA Used Java and Java Script. Worked on SQL and Oracle databases.

EDUCATION: