PROFESSIONAL SUMMARY:

• Results - driven Agile Practitioner with a proven track-record of increasing operational efficiency and team building with a positive outcome.
• Solid Agile Coach experience in distributed environment, coached teams from Portfolio to program level grooming to WIP grooming to team Ceremonies, Artifices and Story writing workshops.
• Experience in interaction and influence for Agile and SAFe adoption
• Advised multiple teams in best scaled agile practices (SAFe)
• Scrum Master with experience supporting multiple Scrum teams, including offshore, and ensuring successful Sprints.
• Works with Product Owners on artifacts such as Product Backlog, Spring Backlog, Sprint Burn Down, Release Burn Down.
• Strong experience in various defect management and tracking tools: JIRA, Quality Center, Agile Central Rally.
• Agile, Scrum, XP, Kanban, Quality Center, Rational Test Manager, ALM, Quality Manager, JIRA, Rally, SharePoint, Windows 98/2000/NT/XP, UNIX, MS Office Suite.
• Experienced in using JIRA for story creation and maintenance, assigning permissions, creating backlogs, retrospectives, and sharing documents.
• SCRUM Master PSM1 Certification
• Professional SCRUM Product Owner Certification
• SAFe Certified Advance SCRUM Master Certification
• DevOps Foundation Certified
• Experienced in multiple industries including, insurance, automotive, banking, finance and government.
• Trained the team and the engaged members of the business on Agile Methodologies
• Lead the application development team in scrum and sprint planning sessions
• Multiple software development life cycle methodologies including Agile and Scrum practices

TECHNICAL SKILLS:

Test Management tools: HP ALM/Quality Center, Rational Test manager

Defect Tracking Tools: ALM, Clear Quest, Track Record, Quality manager, JIRA and Agile Central RALLY

ERP Software: Oracle E-Business Suite

Databases: Oracle, SQL Server, DB2

Version control: Rational Clear Case, SharePoint

Methodologies: Agile (SCRUM / XP / KANBAN)

Operating Systems: Windows 98/2000/NT/XP, UNIX.

PROFESSIONAL EXPERIENCE:

Confidential, Northbrook, IL

Agile Coach

Responsibilities:

• Conducted Agile Workshops & Boot camps
• Conducted Value Stream Analysis & Mapping Workshop / Sessions
• Coached & Trained Scrum Masters, Product Owners and Agile Teams.
• Conducted workshops for Organic Agile Scaling and Agile Governance
• Stand up new and mentor existing teams
• Develop and deliver various workshops and mock-ups for teams in areas they are deficient within the Agile methodology
• Coaching scrum teams on scrum processes and ceremonies and deriving optimum value out of them
• Train teams on Agile fundamentals, follow up with Coaching.
• Develop training material for teams based on teams' individual needs.
• Identify lapses on scrum teams and work with teams to help eliminate.
• Coach Product Owners to build and maintain both Release & Product Backlogs.
• Educate and assist with Feature & Story Writing
• Educate Product Owners on backlog prioritization techniques according to business needs
• Facilitate Scrum Ceremonies while new Scrum Masters shadow.
• Provide guidance on Backlog Refinement sessions
• Teach/Facilitate Planning Poker Sessions
• Coach and monitor metrics to help teams achieve iteration goals and commitments
• Assisted in transformation of scaling a multiple business unit from Scrum to SAFe
• Facilitated agile release trains, big room planning sessions, worked with release train engineers RTE, scrum teams and program management to prioritize and estimate features, fully executed agile release trains from inception to delivery, followed Scaled Agile Framework SAFe principals
• Member of Center of Excellence (COE), establish future Agile direction, develop best practices and lead in corporation of these practices.
• Work extensively to coach business executives, directors, Sr. managers and managers.
• Ensure Agile reporting is understood by both business and technology executives.
• Act as galvanizing agent to implement Agile across the organization
• Serve as Mentor to SM, PO, Product Managers
• Facilitating in areas of ambiguity and conflict resolution by continuous inspection of process quality, how well the team collaborates, and alignment opportunities between product owner and team.
• Provided agile coaching to various scrum teams and managed expectations in a client facing environment
• Coached and mentor Scrum Masters and Product Owners, provided coaching to create, estimate and prioritize product backlog, user stories and acceptance criteria, sprint ceremonies and commitment, reporting leveraging key metrics, sprint and release burn down charts
• Helped Scrum teams manage large-scale, complex system development initiatives involving multiple internal and external stakeholders, integration between front end and back end systems, worked within geographically distributed team environment
• Managed overall scope to ensure commitments are achieved within agreed upon time, cost, and quality parameters.

Confidential

Agile Coach/SCRUM Master

Responsibilities:

• Led the Agile transformation for Confidential Data warehouse Unit, including the coaching of 40 On-shore and 10 off-shore team members
• Led the thought change in the minds of stakeholders to understand and embrace the Agile process and the benefits it brings to their interests/projects
• Coached a team of product owners and agile project managers in continued best practices
• Coached development managers and teams in the additional nuances of successfully delivering quality software using Agile/Scrum
• Manage multiple software products and their lifecycles
• Acted as Agile Coach for four Agile teams
• Led scrum ceremonies (release planning, sprint planning, Daily Standups, Retrospectives, capacity planning, user stories, velocity burn down, etc.)
• Met with the firm’s clients, including senior executives from some of the world’s largest financial institutions, to explain our capabilities and methodologies, along with discussing industry issues, pain points, and trends
• Hands-on experience with user stories, roadmaps, backlogs and scrum cycle management

A Scrum Master

• Worked as Scrum Master/Agile Coach on multiple projects to enable the company’s initiative to provide quality data for its US market
• Facilitate all ceremonies. Grooming, Sprint demos, retrospectives, planning, daily stand ups for 3 of the cross functional teams.
• Collaborate with product owners, designers and a broad set of internal technical partners (on Multiple platforms) to build product road maps and execute flawlessly.
• Focus on quality, ensuring platform releases are delivered with the highest standard in terms of end user experience and performance.
• Acts as a primary liaison between ETL/BigData team and BAU partners work within and across business units to prioritize, plan, and execute the development schedule for major product releases.
• Conducted Code reviews, design reviews, regression testing and helped customer in setting up UAT
• Manage and track team velocity, maturity, financials, and publish progress reports.
• Maintain dependency plan between planned sprints across engineering, infrastructure, and third parties.
• Manage, and appropriately escalate, delivery impediments, risks, issues, and changes tied to the product development initiatives.
• Perform hands-on reviews of product backlog, designs, code, test scripts, and resulting in addressing delivery impediments or product quality issues.
• Conduct daily stand-ups and retrospectives at the end of each sprint, and ensures that the team is continuously learning from the past.

Confidential, Riverwoods IL

Agile Coach/SCRUM Master

Responsibilities:

• Train and coach Scrum teams, Scrum masters, product owners, developers and testers. Help them understand their roles and responsibilities at team level and resolve process-related questions/conflicts that arise during planning and execution.
• Influence Agile awareness and support transformation to Scaled Agile Framework 4.0
• Led Card organization through preparation for first SAFe program iteration planning event
• Consistently worked with leadership of varying levels of Agile knowledge to educate, propose and facilitate the adoption of Portfolio and Program level SAFe/Agile adoption.
• Develop roles pertinent to programs that accommodate the SAFe Agile framework
• Experience working in Continuous Deployment and Continuous Integration environment supporting both agile teams and transforming agile teams.
• Utilize Rally and manage project transparency, release management and process integration.
• Coached Discover teams on SAFe™ model's three levels for scaling on both Portfolio, Program and Team
• Coached and trained how the portfolio level, Lean-Agile principles are applied to balance workload with delivery capacity and optimize value delivered, while aligning architectural efforts.
• Coached multiple Agile teams how to build and test small features within a single business domain or system component, and deliver running, tested features (user stories) on a set cadence every 3 weeks to the System team.
• Coached how the SAFe™ prescribes fixed released dates with variable scope using the release train metaphor
• Responsible for providing onsite training on basic agile principles, Scrum framework, Kanban, standardize process across all teams and programs and portfolios
• Involved and coached WIP and Portfolio grooming
• Work with business and IT leadership in building strategy and a roadmap for agile transformation program, help client establish and manage agile community of practice
• Conducted and ran User Story workshops
• Coached new teams on Agile Metrics who transitioned from Waterfall to Agile
• Enable teams in conducting sprint level ceremonies, sprint planning, stand ups, story grooming, sprint execution, tracking, burn down, sprint retrospective and release planning activities
• Serve as a process consultant to scrum teams and individuals, help them understand Scaled Agile framework and processes, and increase their productivity and efficiency through continuous improvement and learning
• Developed and coached multiple brand new Agile teams through their first Agile releases.
• Coached six new Scrum Masters through backlog grooming, sprint ceremonies and Artifacts.
• Coordinated/facilitated Scrum Master Community of Practice sessions for knowledge sharing.
• Lead and coached SCRUMs Of SCRUMS (SOS) educate and discuss issues related to other SM’s
• Engaged in daily discussions with business partners to maintain efficiency
• Created and processed required technical forms to ensure proper documentation practices
• A Scrum Master:
• Acted as a Scrum Master for Teams Card Tracker(ACT) and Full Filament Kit (FFK) System
• Lead Agile sprints to plan, run, and execute flagship projects for the Card Tracker and FFK Teams
• Oversaw coding, testing, and installment of new applications on website and app.
• Support organization into transformational support of identifying the necessity of daily builds and continuous integration for the newly formed agile teams to function appropriately.
• Planning based on Continuous integration of module sprint by sprint and major deliverables at the end of each PI
• Managed software integration and delivery of 2 critical releases for ACT and FFK
• Tracked the progress of Agile teams using Rally/Agile Central.
• Facilitated and documented all SCRUM ceremonies such as Daily Standup meetings, Sprint planning, User Demos, Retrospectives, and Backlog grooming for multiple Scrum teams.

Confidential, Lisle - IL

Agile SCRUM Coach / Project Manager

Responsibilities:

• Trained the team and the engaged members of the business on Agile Methodologies
• Lead the application development team in scrum and sprint planning sessions
• Groomed requirements and helped determine priorities with the business
• Interacting and influencing for Agile and SAFe adoption and attendant organizational transformation among a broad and varying audience from Senior Leadership to the Agile team level.
• Working with leadership with varying levels of Agile knowledge to educate, propose and facilitate the adoption of Portfolio and Program level SAFe/Agile adoption.
• As an Agile Consultant playing a key role in establishing, growing and continuously improving the foundational materials, processes and brand of the Agile Practice.
• Write User Stories and Acceptance Criteria and work with developers to estimate deliverables
• As Project Manager:
• Established best practices for resource allocation and vendor management
• Analyzed process flows and defined efficiencies across functional teams.
• Coordinated with multiple client groups to assure quality of functional releases.
• Process Documentation, GAP Analysis, and Stakeholder negations.
• Aligning Business and IT on test prioritization, schedules, Business Process Testing, UAT and cross-functional testing.

Confidential, Schaumberg IL

Project Manager / Agile Coach / SCRUM Master

Responsibilities:

• Coach and support multiple teams in the adoption of Agile/Scrum process.
• Evaluate and mentor existing Scrum teams.
• Develop and deliver training workshops for product owners, teams, and stakeholders.
• Author process instruction and related materials to effectively achieve consistent execution by end users.
• Promote application of Agile principles and values and their application through popular methodologies and frameworks (Scrum, Kanban, etc.) at the team and management levels.
• Managed team work activities using Agile methodologies via JIRA across full project cycle from requirement analysis to product release including management of product release providing on time release and meeting project goals.
• Facilitating the daily scrum as Scrum Master and tracking team burn-down in resolving impediments.
• Gathering Epic, user stories and created Test Strategy and high-level Test plan.
• Working with Product Owner on Artifacts Such as Product Backlog, Spring Backlog, Sprint Burndown, and Release Burndown.
• Planned Sprints and prioritized backlog of features and sustainment tasks
• Wrote User Stories and Acceptance Criteria and worked with developers to estimate deliverables
• Managed velocity reports, burn down charts, KPI reports, and team road maps
• Planned Sprints and prioritized backlog of features and sustainment tasks
• Reported bi-weekly to C level executives and business owners.
• Collaborate with development team on application code quality, overall design, and ensure application quality of services such as reusability, reliability, scalability, scalability, and security.
• Addressing Change Requests from requirement to completion for planned release.
• Managed Onshore Testing Leads responsible for offshore testing activities.
• Facilitated UAT planning sessions with business clients business to identify scope and Test Strategy.
• Facilitated planning sessions to identify and coordinate data needs and volume.

Confidential, Bolingbrook, IL

Agile Coach / QA Manager

Responsibilities:

• Initiating and facilitating all Agile ceremonies and providing Agile coaching to teams on all aspects of the project management framework with strong focus on SCRUM Practices.
• Facilitating and documenting all SCRUM ceremonies such as Daily Standup meetings, Sprint planning, User Demos, Retrospectives, and Backlog grooming for multiple Scrum teams.
• Worked closely with Application development teams in Sprint release planning and product enhancements and resource planning
• Expert in effectively taking action to solve problems while exhibiting sound judgment and successful stress tolerance.
• Worked with Product Owner on Product Backlog, Spring Backlog, and Sprint Burn down, Release Burn down.
• Facilitated sprint planning as Scrum master for multiple Scrum teams, ensuring successful Sprints.
• As QA Manager:
• Manage 9 Test Leads and 25 Vendors in delivering test services to the program including test planning, development, execution, and defect management activities
• Manage automation activities within the automation framework using QTP 11.0, automation architecture, frame work, mentoring team members.
• Setup up lessons learned quarterly, shared Qa Analytics with the teams, Quality health checks
• Implement, gather, and report team and project metrics which demonstrate business value and showing continuous improvement in an agile environment.
• Implemented QA Analytics and Qa Health checks for major projects.

Confidential, Network, IL

QA Manager / Release Manager

Responsibilities:

• Provided governance over all Release Test work efforts, promoting testing best practices and consistency
• Developed the overall Test Strategy, Regression Test Strategy, Metrics Approach, Performance Test Strategy, and Non-Functional Test Strategy
• Measured and monitored Release testing progress by creating custom metrics solutions and leveraging status reporting tools
• Performed strategic and operational planning, budgeting, and staffing forecasts
• Managed planning, design, and execution of Release level test - team consisted of ~ 40 resources across various vendors
• Managed functional Implementation test for the Release.
• Analyzed all developed UIs to ensure design and quality standards were met.
• Developed a UI Design Guide outlining all design standards and metaphors within the ECS application

Confidential, IL

Test Manager

Responsibilities:

• Performed data integrity testing of credit check verification process, loan documentation and check lists, lenders in-house underwriting, mortgage Preapproval, load terms and payment process, escrow account and closing costs
• Worked with Business and reviewed BRD to understand business requirements into testable items
• Responsible for handling complex Production issues by coordinating with Dev teams and Business partners
• Responsible for test execution status, tracked open issues, remedies during daily stand up & weekly status meetings
• Analyzed data sources metadata and data specifications for mortgage data
• Logged, tracked and verified resolution of software and specification defects
• Developed Traceability Matrix of Business Requirements mapped to Test Scripts
• Performed functional, regression, Load and Performance testing in SIT and UAT environments
• Derived test cases from business requirements (BRD), functional specification (FSD) and other related docs
• Performed data analysis and data profiling using complex SQL on Oracle, Teradata and other databases

Confidential, New York, NY

BA Lead

Responsibilities:

• Act as a leader to all quality related programs - Directed QA activities to ensure maximum quality and effectiveness.
• Supervise and guided quality analyst, stuff, and departments to establish quality standards as per industry and market requirement.
• Procure QA software tools, developed QA procedures and established quality assurance methodologies/standards in order to clarify the quality objectives of the organization.
• Write and execute SQL query to perform backend validation.
• Perform Smoke, Regression, Functional, Automation, UAT testing.
• Manage, improve and drive JIRA usage, best practices and enhancements for (QA).
• Create test execution report, defect status report, requirement coverage report.

Confidential, IL

Senior Business Analyst / QA Analyst

Responsibilities:

• Analyzed project requirements and prepare scope documents for management.
• Worked with Waterfall Methodology
• Analyze and understand the requirement based on the Business Requirement Documents (BRD) and Technical Design Documents (TDD)
• Coordinate with the client business team/SMEs on the requirement clarifications and design the test scenarios and test cases in RQM
• Continually build professional and project-related knowledge and skills.
• Documented solutions, procedures and standards for clients as well as for internal use.