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Lead User Acceptance Tester Resume

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Arlington, TexaS

SUMMARY:

Highly self - motivated professional with a strong background in Marketing User Acceptance Testing, Operations, Customer Service Products, Training, and Management Operations. Able to effectively set priorities to achieve immediate and long-term goals while meeting company metrics. Possesses a positive attitude with very efficient leadership capabilities. I function well independently and as a team member in a fast-pace and high-pressure environment.

PROFESSIONAL EXPERIENCE:

Confidential, Arlington, Texas

Lead User Acceptance Tester

Responsibilities:

  • Developed Test cases, gave UAT Walkthroughs and Presentations of deliverables to Product owners.
  • Functioned as the middle man between IT, and the Operations side of the business to coordinate how best UAT can assist.
  • Responsible for giving UAT hours and work estimates and developed reports of our deliverables.
  • Inserted myself and had a presence in multiple departments to help insure all customer facing Websites, Emails, Web Applications, Letters, and Programs operated as expected.
  • Became quickly familiar with different project scopes involving Website redesign, Mobile App, Adobe Emailing Platforms, AEM and others.
  • Stayed engaged in learning new things including getting an Agile Certification as a SCRUM Master and taking classes online to become an Automation Tester with Selenium and UFT.
  • Used many different Test tracking software’s which included ALM, Workfront, TFS, Perfecto, AEM, JIRA and SharePoint.
  • Participated in many brainstorming sessions and gave valuable insight for developing new products, policies and procedures, and ideas.

Confidential, Westlake, Texas

User Acceptance Tester

Responsibilities:

  • Developed Test cases from the user perspective and gave test case presentations.
  • Tested on systems that involved making trades, creating accounts, changing mutual fund prices, placing exchanges, and other transactions.
  • Became quickly familiar with different project scopes involving Government Reform, Retirement plans, Advisor UI, and Trading systems.
  • Taught myself test automation on HP QTP/UFT and learned how to use VB Script and write descriptive programing.
  • Participated in many company learning events, training opportunities, and winning an innovation competition at my company

Confidential, Dallas, Texas

Operations District Manager

Responsibilities:

  • Inspect Districts across the US for mistakes and improvements
  • Conducted training conference calls for safety and system training for all districts
  • Act as a bridge between sales team, warehouse, HR department, and field operations team
  • Responsible for scheduling, planning and assigning projects
  • Administrative duties to assist the CFO of the company and other officers

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