Quality Control Analyst Resume
San Antonio, TX
OBJECTIVE
To utilize my knowledge for your company and to gain additional knowledge to be successful, also to be able to grow and create a future within the company.
WORK EXPERIENCE
Confidential, San Antonio Texas
Quality Control Analyst (Claim processor for Foreclosed Homes) January 2012-Present
Filling Claims for Freddie Mac/ GMAC/Fannie Mae
Contacting Attorney's for Bill pay
Entering information
QC claims so Clients are billed correctly
Confidential, San Antonio, TX Bexar
Administrative Assistant September 2011
Counting Finances, Deposit Money In Checking Acct Paying Bills Running Errands
Greeting Guest Managing Finance Log, Providing finance Statements, Balance Check book,Taking care of the Church bills
Confidential,San Antonio, TX Bexar
Clinical Intake Specialist August 2010 - April /2011
Answering incoming calls for pre authorizations, Enter data in computer/ collect provider name, phone number, TIN (Tax Identification Number or NPI ( National Provider Identifier) Handling fax, send to correct queue for clinical review Approve or pending authorization/ Warm transfer calls that are miss routed
EDUCATION
Certification/Diploma in Medical Secretary
SKILLS
Cordially greeted clients on the phone and front desk Promptly transferred calls to staff Typed
documents, faxed and e-mail ,Organized files and records into systems Microsoft Word,Excel.
Ten Key touch, Word Processing ,Quick Book
Diplomatically field customer complaints, relate situation to management for resolution Managed
a medical front desk in areas of manual and computerized scheduling, billing, and
medical/ insurance records management, including major carriers and
Hire Desk Applicant Tracking System
Confidential
Medicaid/Medicare Obtained personal demographics, insurance, and financial information from
patients or guardians, enter data into the computer, conduct patient interviews and provide
feedback to shift manager.
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