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Software Qa Analyst Resume

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Bloomington, IL

Professional Summary:

  • Nearly 5 years of experience in Analysis, Design, Development, Software Quality Assurance and Software Testing of Client/Server and Web based applications.
  • Strong understanding of QA Process, Agile, Waterfall, RUP and SDLC methodologies
  • Expertise in User Requirement Analysis and Functional Specifications.
  • Experience in Defect tracking, Reporting, providing Metrics to management and Risk management
  • Proficient in writing Test Plans, Test Scripts, Test Cases, Test Metrics and Test Data for Web applications in different levels (System/Integration/Acceptance) of testing.
  • Extensive hands on experience with Manual Testing of desktop application and Web application..
  • Proficient in Bug Detection, Classification, Documentation, Bug Reports and Bug Tracking.
  • Well versed with Functional testing, System testing, Integration testing, Load testing, Reliability testing, Regression testing and User Acceptance testing.
  • Testing the application Structures and Functionalities using Black box testing.
  • Experience in estimation of Test effort and coordinate Test schedule with overall project schedule.
  • Created and maintained the Requirements Traceability Matrix (RTM).
  • Conducted extensive review and analysis of existing QA and Development Practices and worked on the continuous improvement to yield effective solutions.
  • Excellent team player with strengths that include high learning curve of new applications, efficient problem solving and logically implementing practical solutions.
  • Ability to interact with developers and product analysts regarding testing status and defect tracking.
  • Excellent oral and written skills with proven ability to work efficiently under pressure and meet deadlines.
  • Exceptional ability to quickly master new Technologies and capable of working in-group as well as independently with Excellent Communication Skills.

Technical Skills:

Testing Tools: Quick Test Professional (QTP), Mercury Test Director, Mercury Quality Center,Selenium
Operating Systems: MS-Windows, Red Hat Linux
Databases: Oracle, DB2, MYSQL, SQL server, MS-Access
Scripting: HTML, XML, VB Script
Web Server: Tomcat, Apache, IIS
Bug Tracking Tools: ClearQuest, Bugzilla, Team Foundation Server (TFS).
Version Control Tools: Clear Case, Visual source Safe 6.0, Perforce, WinCvs, Team Foundation Server

Educational Qualification:

  • Bachelor's degree in Computer Science and Information Technology
Professional Experience:
Confidential, Bloomington IL
Scheduled Management Plans Mar 2010 - Till Date
Scheduled Management Plans provides the agent all the tools required to make custom marketing templates targeted at individual customers.

Responsibilities:

  • Experienced in preparing and reviewing the test plan.
  • Design of High level test cases and detailed test cases as per the requirements.
  • Experience in writing test cases for critical scenarios (complex, change request).
  • Implemented Agile methodology.
  • Manual test case execution
  • Bug reporting and verification
  • Review and approval of bugs to be posted.
  • Prepared the system test results after the test set execution.
  • Prepared a Quality Assessment Report at the end of the release highlighting the vulnerable areas of the product.
  • Prepared the tracking charts to show the actual vs goal execution rate during the system testing cycles
  • Experienced in VSS for version controlling for documents and software.
  • Extensively worked on functional testing and the GUI testing of the publisher website and the agent tools.
  • Effectively coordinated with the development team for resolving defects.
  • Implemented ATDD (Acceptance Test driven Development) model with testing.
  • Worked closely with the Business Analysts (end users in our case) to get precise requirements for the user stories and accurately converted them into test cases and test criteria.
  • Converted the acceptance criteria into detailed functional tests which in turn were used as requirements by development team.
  • Write reusable automated acceptance tests using Rational Functional Tester and Selenium.
  • Extensive database testing and data conversion testing for the data conversion process.
  • Wrote customized macros for testing data mapping and data counts for the data conversion process.
  • Designed and Set up test case review processes involving Business Analysts, Developers and business users.
  • Involved in Daily Scrum meetings of the project.
  • Reported QA status to Project Manager and QA manager on a daily basis.
  • Wrote product documentation, including online help user manual, and training materials.
  • Designed and conducted on-site user training classes. Was responsible for the manuals transitioned to service and support team.

Tools: Lotus Notes 7, IBM DB2 V9.1, Web sphere MQ series, Appwatch 4.0, Rational Functional Tester V6.1, V7, Rational Clear Quest, Selenium RC 1.0.1

Confidential, Madison, WI
QA Analyst - Risk Pricing Model (RPM) June 2008 - Jan 2010
Risk Pricing Model is client-server application. RPM is developed to rate the policies for Home Owner's properties using the credit reports. Credit is one the rating variables used to give better premium. RPM implements a rating plan using credit in conjunction with other rating factors manifested in the form of a discount and surcharge.

Responsibilities:

  • Involved in gathering business requirements for the project by interacting with the end client and holding sessions with developers.
  • Formulated Test plans from Business Requirements/Function Specifications documents.
  • Analyzed the Functional requirements, created several Test cases that cover entire functionality of AUT and automated the bug free test cases by Regression testing.
  • Created manually New Business policies for clients and Rewritten policies.
  • Created and enhanced numerous test scripts to handle changes in the objects using Test Partner.
  • Executed test scripts to verify most of the Test cases using Test Partner.
  • Performed manually functional, and system testing.
  • Performed Back-End Testing by manipulating database tables by writing JCL.
  • Involved in writing and executing queries using SPUFI.
  • Conducted Regression Testing after the Defect fixes.
  • Managed the tests, Reported Defects and Analyzed results using Track Record.
  • Participated in Status Report meetings.
  • Involved in Data loads and documentation.
  • Worked with development team to ensure testing issues are resolved.

Technical environment/Tools used: Windows Server 2003, IE 6/7, Blue Zone, COBOL, DB2, SPUFI, Adabas, File-Aid, JCL, Test Partner, Track Record.

Confidential, Englewood, CO

QA Tester - Retail Portal Sep 2006 - May 2008
Performed testing cycles while working on projects related to development of various Web based applications. Homegrown systems like Retailer Portal and Account Management Systems were developed to expose the data to retailers and to process accounting transactions. Various Retailers use this web-based application to place the orders on line, check product prices, and understand the availability of the products and status of their orders. Account Management System was developed for the company to maintain information about Receivables, Customers, Vendors, Product, and Transactions. The Company distributes a variety of electronics products.

Responsibilities:
  • Analyzed software specifications and requirements description documents
  • Involved in the development of test procedures for various stages of QA like Integration, System and User Acceptance Testing.
  • Prepared Test Plan that provides a detailed list of conditions under which the system will be tested
  • Developed automated test scripts using QTP for GUI and Functionality testing
  • Various documents like Scripts, Test flows, Test performance was created using MS Word and MS Excel
  • Executed tests as per the test plans
  • Written data driven test to handle the scenario requiring multiple sets of data
  • Reported defects to the team lead and helped the developer to resolve the technical issues
  • Executed Manual and Automated test cases; verified results with expected results.
  • Participated in creating the System Performance Graph from the results of the incremental (user load) stress tests. The management used this System Performance Graph to determine the scalability of the system, response time at the desired throughput and the system break point (knee of the curve).
  • Analyze the Discrepancies, severity, tracking system and reporting through Test Director.
  • Tested the application compatibility with IE and Mozilla browsers.

Technical environment/Tools used: .NET Framework, J2EE, E*COMMERCE, Web Technologies, Oracle ERP, Oracle DB, QTP, MS Word, Excel, SQL, Windows NT.

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