Summary

• Over 8 years of experience in Quality Assurance & Testing of Web based and Client/Server applications.
• Good Experience in Software Quality Assurance and Testing (Manual and Automation using Mercury Products), Test Plan Formulation, Functionality, GUI, Performance and Regression Testing in Web Based Applications in different environments and different Browsers.
• Performed both Black box, White box testing and Functional testing.
• Knowledge of different methodologies such as Waterfall, RUP, Agile and V model.
• Experience in Quality Assurance using Web based and Client-Server applications.
• Interacted with the Business Analysts, Developers, DBA and Business Users to understand the functionality of the applications.
• Actively involved along with the BA to document the Use cases from the SRS documentation.
• Involved in preparation of Traceability Matrix.
• Expert in Automated Functional Testing tools like Quick Test Professional 8.0/8.2/9.1, Test Director 7.6, Quality Center 8.0/9.0 and Load Runner 6.5.
• Developed Automation Object Model script in Quick Test Professional.
• Experience in working with LoadRunner in running Vusers, Scheduling the Test and Analyzing the Results of the Load Test.
• Involved in Designing the Quick Test Automation Frame Work.
• Hands on experience in Configuration Management tools like Visual Source Safe and Concurrent Version System.
• Expertise with Onshore/Offshore Delivery Model.
• Proficient in Performance Testing, Functional Testing.
• Converting high-level test requirements into reliable, repeatable, and maintainable test cases.
• Proficient in developing Test Plans, Test Scenarios, Test Cases and Test Reports.
• Experience in scripting using PERL.
• Strong technical background and has excellent knowledge of relational databases with excellent analytical skills.
• Performed database testing using SQL statement and queries.
• Experience in testing of various relational database applications Oracle, Sybase, IBM DB2 SQL Server 7.0/2000/2005, and MS-Access.
• Excellent work experience in MS-SQL and Oracle Database.
• Ability to quickly master new concepts, applications and a team player.

Technical Proficiencies

Testing Tools

Mercury Quality Center, Test Director, Rational Test Manager , Rational Clear Quest, Mercury Quick Test Pro

Data Warehousing

IBM Web Sphere/DataStage 8.x/7.x/6.x (Manager, Designer, Director, Administrator), Informatica Power Center 6.2/7.1.2/8.5

Database

Oracle (8i/9i/10g), SQL Server, Sybase, My-SQL and MS Access

DB Utilities

SQL*Plus, SQL*Loader, TOAD 9.1, Oracle SQL Developer

Operating Systems

UNIX, Windows XP, 2000, NT and 95, 98, Sun Solaris

Programming Languages

C#, VB.Net, ASP.Net, C, C++, Java, VBScript, SQL, Korn Shell and HTML

Work Experience

Confidential, is a major health care industry and specializing in the distribution of health care systems, medical supplies and pharmaceutical products. They develop and install health care information technology systems that eliminate the need for paper prescriptions and paper medical records.

Responsibilities

• Agile/Scrum was followed through out the project and all artifacts are generated for each discipline.
• Analyzed Business Requirement Document and developed Test Plan, Test Cases for the Project.
• Creating test cases and modifying existing test cases in Quality Center.
• Performed Integration and Regression testing to check compatibility of new functionality with the existing functionality of the application.
• Performed Black box testing for medical devices.
• Performed White box testing to help developers in C#.net coding and SQL Server.
• Developed scripts using Regular Expressions to handle dynamic data names
• Parameterized the test scripts to ensure unique set of data inputs.
• Extensively used Library Files and Functions to enhance modularity of the scripts.
• Created Back-end functions for healthcare devices.
• Created Global functions for Medicare devices.
• Performed Backend Testing using SQL and PL/SQL Queries.
• Created Standard Operating Instructions for medical devices manually.
• Validated different reports developed using Crystal Reports.

Environment: QTP 9.5, Quality Center 9.2, ASP.Net, Web Services, VBScript, XML/HTML, Crystal Reports, UNIX, SQL, PL/SQL, SQL Server 2005/2008

Confidential, is a leading global financial services firm. Global Wealth Management & Business Banking offers sophisticated wealth management services and personalized advice to help the clients achieve their financial goals. Involved Income Summary Expansion, Year End Summary, Wealth Management Portal, Paperless Delivery Quality Performance Reports, Statement Redesign and KARS.

Responsibilities
Agile/Scrum was followed through out the project and all artifacts are generated for each discipline.

• Analyzed Business Requirement Document and developed Test Plan, Test Cases for the Project.
• Acted as a Liaison between Testers and Developers.
• Developed and enhanced test scripts by using feedback from Business consultants.
• Creating test cases and modifying existing test cases in Quality Center.
• Performed Integration and Regression testing to check compatibility of new functionality with the existing functionality of the application.
• Identified the Regression Test Cases which can be automated using systematic approach and estimated the Cost Benefit Analysis
• Automated all regression tests scripts using QTP and generated Automation Object Model
• Developed scripts using Regular Expressions to handle dynamic data names
• Parameterized the test scripts to ensure unique set of data inputs
• Extensively used Library Files and Functions to enhance modularity of the scripts
• Involved in Gathering Test Data (data files, Flat Files, XML, SAS data files) required for Positive and Negative Testing.
• Tested wealth management application with regard to security, browser compatibility.
• Tested the Mappings between Source and Target tables.
• Performed Backend Testing using SQL and PL/SQL Queries.
• Validated different reports developed using Business Objects. Also, tested the List Reports, Crosstab reports, Charts, Maps in Business Objects.
• Involved in UAT and regression testing.
• Assisted in Production Validation and checkout towards end of release.
• Conducted Bug Review meeting with Business team and Development team to resolve the issues.
• Developed user acceptance test plans/test cases and conducted user training sessions.
• Involved in writing Implementation plan and coordinated production rollout.

Environment: QTP 9.2, Quality Center, TOAD, VS.Net, ASP.Net 2.0, C#, VB.Net, HTML, XML, Web Services, SQL Server 2005, Business Objects, Informatica, Windows NT, UNIX, PERL, SQL, PL/SQL.

Confidential,Mayfield Village, OH Jan’07 & Mar’08

Tested various web based applications, Membership and Mainframes (Claims processing) applications. The scope of this project is to provide a web interface to a set of business transactions currently performed by agents through legacy system.

Responsibilities

• Analyzed Business requirements and use cases to understand best about the application.
• Documented Test Cases corresponding to the business requirements in Test Plan Manager of Quality Center. Followed Agile/Scrum Process for the entire application.
• Identified the test cases that are to be automated and those that are to be manually done.
• Validated all the incoming/Outgoing data from EDI 837/835 interfaces.
• Validated various EDI transactions 834, 276, 277 and 278.
• Tested the 837, 835, 834, 276, 277 claims.
• Tested the Membership application in Mainframes
• Validated the data on Mainframes from CM Tables to CSV Files.
• Worked with JCL to schedule jobs in Mainframes.
• Verified Log files, Data sets and Reports by logging into the Mainframe.
• Developed Automated Load Test Scripts using Virtual User Generator.
• Prepared Performance Testing Scripts as per the Business Transactions.
• Modified scripts and passed Dynamic values using Parameterization and Correlation.
• Developed Test Scenarios and performed the Test runs using the Controller.
• Monitored Software and Hardware behavior during the Test run using Load Runner Analysis Graphs.
• Used Scheduler to schedule the scenarios for User\'s Ramp up/Ramp down in the Controller.
• Manually perform Usability, Security, sanity testing.
• Developed requirements traceability matrix between requirements and test cases to ensure maximum coverage of the requirements.
• Followed Rational Unified Process across Software Development Life Cycle.
• Conducted GUI testing, Functional testing, and Smoke Testing, Integration Testing, Performance and User Acceptance testing on the application.
• Extensively used SQL and PL/SQL for data integrity testing at the backend.
• Wrote UNIX shell scripts to perform batch tests.
• Version control and configuration management was done using PVCS Tracker.
• Trained Beginners and intermediate QA Testers on Win Runner and on bug reporting tool
• Extensively worked on Defect Manager of Quality Center for bug reporting/tracking.
• Conducted Load and Performance testing using LoadRunner by creating Virtual users generator and running the different scenarios in the controller.
• Created automated test scripts using JUnit, Test Run to test and debug the application.
• Performed regression testing once the defects are fixed.
• Interacted with programmers to identify and resolve technical issues.
• Participated in Defect review meetings with both the stakeholders and developers.
• Participated in weekly review meetings and GO/NO-GO meetings.
• Coordinated user acceptance testing.
• Planned and coordinated production implementation.
• Produced project management process documentation.
• Conducted user training sessions.
• Developed Defect Summary Report and Test Summary Report once the testing is done.

Environment: QTP, Test Director 8.0/ Quality Center, Load Runner, Java, J2EE, JavaScript, Oracle 10g, JMS, MQ Series, MySQL, XML, Weblogic, UNIX Shell Scripts, Windows 2000.

Confidential, Herndon, VA May’06 & Nov’06
QA Analyst

As a Senior QA Analyst involved in testing Telecom Business Solution (TBS), an application being developed by Texas-based company Metasolv. It is an application that Nextel engineers use to design and maintain the cellular network.

Responsibilities

• Analyzed the business requirements and use cases to understand best about the application
• Interacted extensively with stakeholders and developers.

Followed Agile/Scrum Process for the entire application.

• Developed detailed Test Plan for two iterations and Test Cases and executed them.
• Identified the test cases that are to be automated and those that are to be manually done.
• Managed requirements using Requirement Plan Manager of Quality Center.
• Documented Test Cases corresponding to the business requirements in Test Plan Manager of Quality Center.
• Involved in automating Applications using QTP.
• Followed Rational Unified Process across Software Development Life Cycle.
• Conducted GUI testing, Functional testing, and Smoke Testing, Integration Testing, Performance and User Acceptance testing on the application.
• Extensively used SQL and PL/SQL for data integrity testing at the backend.
• Wrote UNIX shell scripts to perform batch tests.
• Conducted GUI Testing, Black box Testing, Functional Testing, Integration Testing, System Testing, Regression testing, End User testing and generated procedures.
• Version control and configuration management was done using PVCS Tracker.
• Trained Beginners and intermediate QA Testers on bug reporting tool.
• Performed regression testing once the defects are fixed.
• Interacted with programmers to identify and resolve technical issues.
• Developed Defect Summary Report and Test Summary Report once the testing is done.

Environment: QTP 8.0, Quality Center, Load Runner, Java, J2EE, JavaScript, ASP.NET, VB.NET, C#, IIS, Oracle 8i/9i, MySQL, MQ Series, SqlPlus, XML, Weblogic, UNIX Shell Scripts, Windows 2000.

Confidential,Cleveland, OH Feb’05 & Apr’06
QA Consultant

The Metro Health System System is one of the largest, most comprehensive health care providers in Ohio, serving the medical needs of the Greater Cleveland community for nearly 170 years.More than 500 primary care and specialty care physicians practice within The MetroHealth System.

Responsibilities

• Participated in Requirement Analysis, Business Analysis, Use-Case Analysis and Gap Analysis.
• Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Beds, Test Data and Traceability Matrix.
• Conducted Integration, System, Functional, GUI, Regression, Smoke, Database Integrity, User-Acceptance (UAT) and Performance Testing.
• Test Management was done using Rational Test Manager.
• Managed the requirements using Rational Requisite Pro.
• Developed Test Cases and Test Design using Rational Test Manager.
• Automated the functionality using Rational Robot.
• Developed Test scripts, used various verification checks and developed reusable functions using Test Manager.
• Worked with SQL, PL/SQL and functions to test the database integrity.
• Worked with Use-Cases (UML) in Rose and tested the hyperlinks of the application.
• Created Data Pools to test various sets of data using Robot.
• Conducted GUI Testing, Black box Testing, Functional Testing, Integration Testing, System Testing, Regression testing, End User testing and generated procedures.
• Worked with Unix Shell Scripts / Perl Scripts.
• Tracked the defects using ClearQuest and generated defect summary reports.
• Maintained Test Logs, Test Summary reports and participated in defect review meetings.
• Configuration management / Version control was done using ClearCase.

Environment: Rational Suite2003(Test Manager, RequisitePro, Rational Rose, ClearQuest), Load Runner, VSS,VS.Net, ASP.NET 1.1, VB.NET, MS Office, HTML, Java2.0, J2EE, WebSphere, Oracle 8i, TOAD, MS-Project, Windows 2000/NT, UNIX, Crystal Reports 8.0, Mainframes.

Confidential, Dallas, TX Feb’04 & Dec’04
QA Analyst

Quadrem is the Global Marketplacefor the natural resources industry. Quadrem offers supply-chain solutions that revolutionize traditional processes and offer unrivalled benefits for Sellers and Buyers.

Responsibilities

• Prepared test cases for the applications developed in JAVA with in Windows NT environment.
• Conducted GUI Testing, Black box Testing, Functional Testing, Integration Testing, System Testing, Regression testing, End User testing and generated procedures.
• Prepared test data for the test from the backend database by retrieving the data from the tables by using SQL.
• Coordinating with all the teams in resolving the software/hardware issues.
• Prepared test cases for the applications developed in JAVA with in Windows NT environment.
• Conducted GUI Testing, Black box Testing, Functional Testing, Integration Testing, System Testing, Regression testing, End User testing and generated procedures.
• Prepared test data for the test from the backend database by retrieving the data from the tables by using SQL.
• Compare the generated output with an expected result.
• Tested Queue-Based Asynchronous Messaging Module using IBM MQSeriesfor data for data transferring between different applications.
• Tested the MQ Series programs for the data feeds coming from multiple sources.
• Extensively involved in Test Lab set up and installation of builds in WebSphere and WebSphere MQ Series.
• Generated various scripts using virtual user generator in Windows NT environment.
• Using controller 150 Virtual users were created and each virtual user has been executed for 20 iterations.
• Performance summary, transaction reports were generated for each virtual user as well as group-wise.
• Failed transactions were identified and generated bug reports.
• Manually tested the other part of mainframe application by utilizing the black box and white box testing methodologies.

Environment: Test Director, Load Runner, SQL, AS/400, Websphere3.5/4.0, EJB, Servlets, JSP, XML, XSL, MQSeries Emulator, Oracle8.0, DB2, Windows2000, IBM VisualAge for Java3.5.3.

Confidential,India Mar’02 & Oct’03
Software Developer

Online Account Manager is a web-based application. This application is designed to allow customers to view their housing loan account details such as loan amount, amount paid, interest on the loan and monthly payments.Online Account Manager has ORACLE back end and HTML, JAVA front end.

Environment: Windows 98/NT, Visual Basic, Oracle 8.0, Crystal Reports

Education

Master’s Degree in Information Technology