SUMMARY/MANAGEMENT SKILLS

• Over 7 years of real time experience in Information Technology with specialization in Software Testing throughout the full SDLC in Agile/Scrum, Waterfall and V-Model.
• Over 3+ years of experience in Test Automation using Quick Test Professional (8.2 to 10.0 versions).
• Hands on experience in Test Environment Setup in both Manual and Automation
• Extensive experienced to Review and analyzes product requirements, functional specs, UI design, user guides, release notes, online help and other documents.
• Experience working with Business and Functional Requirements in analyzing and creating Test plans, Test Scripts and Test Cases.
• Experience in Functional and Non-Functional (Availability, Usability, Reliability and Compatibility) Testing Types
• Expertise in planning, developing and executing performance test strategies for applications developed in JAVA, J2EE, Visual Studio.Net, XML, Mainframes, eCommerce technologies on Windows/Unix environments.
• Hands on database testing experience in Oracle 8i/9i/10g, SQL Server 2000/5/8.
• Proficient in the use of Quality Center and Test Director for Test Planning, Test Designing, Test Analysis, Test Execution, Defect Tracking and Test Evaluation.
• Involved in analyzing the Requirement Traceability Matrix.
• Good understanding of the Configuration Management and Release Management.
• Extensive experienced in Bug tracking using tracking tools such as Test Director, Quality Center and Team Track.
• Hands on experience in written and executed SQL queries and Stored Procedures manually for back-end testing using SSMS (SQL Server Management Studio) and TOAD.
• Explored Mercury Interactive Tool QTP for Client/Server and Web-Based Applications.
• Extensively used automated test tool QTP for Functional and Regression Testing.
• Experience in Preparation of Automated Tests within the Keyword Driven & Data Driven automation framework
• Used Selenium IDE for testing various web applications.
• Very Good Expertise in VB Script and Automation Infrastructure Development
• Very Good Exposure in Using of QTP Integrated Environment (Step Generator, Synchronization, Actions, Recovery Scenarios and Methods etc.)
• Hands on experience in writing Descriptive Programming using QTP
• Conducted Black Box, System, Integration, Functional, Regression, Alpha, Beta, Localization, Compatibility, and Security, different reports, Smoke and UAT testing.
• Ability to interact with developers and product analysts regarding testing status and defect tracking
• Good experience on Database development skills with testing complex SQL, T-SQL and PL/SQL queries & scripts.
• Quick learner with an ability to rapidly achieve organizational integration, assimilate job requirements and employ new ideas, concepts, methods and technologies. Energetic and self-motivated team player.
• Excellent communication, interpersonal, intuitive, technical, analysis and leadership skills. Thrive in both independent and collaborative work environments.
• Positive attitude and self-discipline.
• Address a complexity of issues requiring immediate attention and resolve
• Well rounded verbal, written, interpersonal communication skills coupled with proven ability to liaise with colleagues & clients at all levels.

Testing tools:

Quality Center 9.0/9.2/10.0, Test Director, Quick Test Pro (QTP) 8.2/9.0/9.2/10.0 ,Selenium IDE

Defect Tracking tools:

Test Director, Quality Center 9.0/9.2/10.0, Team Track

OS/Platforms:

Windows 7/XP, Windows Server 2008/2003, UNIX &DOS

Technologies:

Java, J2EE, Visual Studio .Net, Web Services

Databases:

Oracle (8i, 9i, 10g), MS SQL Server 2005/2008, MS Access

Utilities/others

SQL*Plus, PL/SQL, SQL Query, TOAD 9.0.1, VM Ware, Beyond Compare

Formatting:

XML, HTML, Word, Excel, paint, PowerPoint, and Notepad++

Languages/Others:

Visual Basic 6.0, C#, VB script

Network Protocols:

HTTP, TCP/IP, SMTP, FTP Protocol, and Telnet

Version Control Tools:

PVCS, Visual Source Safe

Confidential,Phoenix, AZ Jan 2011 – Current
Eureka

Project Summary: Eureka Project will define and create a simple and integrated business-centric online loyalty experience that empowers Customers to find out how to truly maximize the value of their Card and their OPEN relationship. Through a content strategy and site design focused on inspiring, educating and The activating “Run and Funders” the site will endeavor to give each visitor an ‘Aha” eureka moment about their Card value that they did not know.

• Prepare estimations for all the projects.
• Preparation of test metrics for eBiz portfolio.
• Designed and developed automation test scripts using Quick test Professional (QTP) for Regression and Functional automation testing and Execute test cases to ensure business and technical requirements traceability and complete test coverage.
• Modified and Executed automated and manual test scripts for different modules using QTP.
• Followed a Hybrid framework to adopt key word driven and data-driven methods.
• Created repeatable user defined functions and stored them as function libraries (.vbs files)
• Used Descriptive Programming in VB Script and also used Record/Playback at certain situations.
• Perform Manual Test for some changes.
• Tested the backend database using SQL queries.
• Log defects in HP QC and work with the Business and IT to prioritize and resolve issues. Notify QA Management of any critical issues or testing impacts and delays. Maintaining the bug reports and tracking the status of the bugs
• Analyze the bugs reported by the users during UAT.
• Work with appropriate project teams to review and provide feedback on requirements and application functionality to improve software quality and to create test plans and test cases.
• Mentor junior team members to develop subject matter expertise in application and system functionality. Provide Trainings as needed. Act as project lead for small to large sized projects.
• Work with Project Managers and QA Management to track and report testing milestones. Notify QA Management of project related risks associated with testing impacts and delays.
• Create daily and weekly QA Testing Summary reports to provide transparency for QA related activities.
• Attend project requirement and project review meetings as required.
• Perform other duties as assigned.

Technical Environment: Java 2.0, JSP, Servlets, Struts, XML, RAD 7.5, Web services, Manual Testing, QC, VB script

Confidential,Phoenix, AZ
OPEN Home page Mar 09 to Dec 10

Project Summary: OPEN homepage is the key gateway into the OPEN website for American Express prospects and card members. For OPEN card members, it communicates the OPEN value proposition and reinforces the brand value. It is a vital page to increase card acquisition, lift MR redemptions for greater brand loyalty, deeper card member engagement with card benefits. It is dynamic dhtml page which involves engagement of Personalization for personalized offers, getting content from CMAX, integration with OPEN Forum RSS feed to display the Videos .

• Reviewed and analyzed business & functional requirement documents.
• Attended Daily Check point meetings, Test case review meetings and weekly status meetings.
• Understand the business logic and Involved in Test case designing.
• Using Quality Center to execute test cases and identifying, reporting & resolving defects.
• Reviewed and updated test cases in Quality Center.
• Executed test cases through QTP as well as command prompt.
• Reviewed release notes. Participating design reviews, formal walk through project status meeting, defect review meeting, conference calls, and QA status meeting.
• Documenting defects using the bug tracking database and Quality Center.
• Initially while working with Automation team, Supported UAT team to develop automation scripts.
• Created selenium automation scripts in Java.
• Involved in creation of automation framework using selenium and testNG
• Configured Selenium RC and Selenium GRID on CART machines
• Provided feedback on the Functional Requirements documents where needed.
• Using the Business Components Module in QualityCenter, created BusinessComponents.
• Create the Business Process Test (BPT) for the respective functionalities by assembling the required components using Quality Center.
• Developed QC OTA (Open Test Architecture) API test scripts and performed regression testing using Quick Test Professional as automation tool with VB scripting
• Most of the test cases / scripts were split into many reusable actions within the scripts
• Executed Batch tests for multiple applications.
• Responsible for weekly status to show the Progress of the automation testing effort

Technical Environment: Java 2.0, Java Script, JSP, Servlets, Struts, Tiles, XML, EJB, WAS 5.1, Quality Center, Test Director

Confidential,Phoenix, AZ
Card Center- I&D’S Sprint June 08 to Feb 09

Project Summary: This enhancement to the Members Know site will allow AXP to analyze the results of the site at an account level. The goal behind analysis at an account level is to better understand the following metrics:

• Engagement in the Members Know site (registration, posts, logins, etc.)
• Response to email campaigns (Opens, Click troughs, opt-outs)
• Increased Travel, Dining, or Overall spend for the Card member (pre/post spend analysis)

All of these metrics will be delivered to the Information Management team on a monthly basis so that they can deliver a quarterly report on the overarching results of the Members Know.

• Prepared the Test Results Report and Test Closure Report.
• Coordinating with offshore team on the issues.
• Reporting Defects in Test Director on testing the application.
• Reporting metrics/status reports for Test Design phase
• Understand requirements and review design document

Technical Environment: Java 2.0, Java Script, JSP, Servlets, Struts, Tiles, XML, EJB, WAS 5.1, Manual testing, Test Director

Confidential,USA
Management Information System (MIS) Aug 07-Jun 08

Project Summary: MIS wanted a central source of information of all the major operations, such as Enquiries, quotations, generating Purchase Orders based on the Purchase Order number.
The sales data Mart was designed and developed to generate reports to analyze the sales and stock details of the company. The analysis is based on area, date, and customer wise sales. The inventory data mart designed and developed to generate reports to analyze the stock details of the company. The system generates reports. This system gives the ability to access, analyze and share information in the company’s database.

• Involved in creating of the test plan.
• Created test cases and test scripts and executed test scripts.
• Involved in writing test cases for Load testing IVR using Load Runner
• Created generic test scripts.
• Performed user acceptance testing (UAT), unit, module, integration, performance, and regression and functionality tests.
• Manually conducted functionality and back end tests.
• Performed analysis of software quality.
• Actively participated in enhancement meeting and was responsible for weekly status updates
• Interacted with the developers to report and track bugs using TestDirector
• Developed and executed test suites and operation scenarios to detect, report and track defects using

Test director

Technical Environment: Informatica 7.1, Oracle 9i, Windows 2000

Confidential,Tampa, FL Jan 07- July 07
Project Summary: Application Description: The goal of this project is to implement a Contract and Profile Management system to bring all Verizon business contract information into one base system. This system shall use the Sales information as the start for the Contract, storing Contract and profile information to track all needed Contract details.

• Studied Business Requirement Documents and Functional Design Documents throughout the software development life cycle (SDLC)
• Interacted with the Technical leads to understand the domain
• Created Test Plans and Test Cases from the signed off BRD and FRD documents
• Went through the different Scenarios which were already prepared and Researched for the Terminology Used in the Scenarios to have better understanding of the Applications
• Responsible for GUI and Functional Testing, using Black box Testing Techniques
• Involved & prepared Test Plan and Test Cases documents based on User Requirements and Functional Specifications documents and checked into PVCS.
• Conducted Functional, Integration, System, Regression, Performance, and Black Box Testing.
• Conducted Regression testing on various builds of the application.
• Interacted with developers to resolve technical issues and investigated the bugs in the application.
• Created selenium automation scripts in Java.
• Retrieved the data from various Tables and to test the database, executed T-SQL Queries using SQL Server Management Studio (SSMS).
• Executed Stored Procedures based on the requirement and tested.
• Performed Cross Browser Testing using Netscape Navigator and Internet Explorer
• Extensively worked in Quality Center to execute test cases, test scripts, status reports and track defects
• Prepared pre-conditioned data for testing the application.
• Created and maintained a Central repository and tracked the defects using Quality Center.
• Reported Bugs and debug existing programs and system program flows and recommend improvements and/or changes.
• Participated actively in the team meetings with the Developers for fixing the bugs.
• Ensured project delivered on time with quality.
• Prepared Daily status report, Weekly status report and Defect report to the Team Lead.

Confidential,India Aug 04 - Nov 06
Project Summary: HDFC Internet application is a web-based Funds transfer application that caters the Financial Institutions and Corporate customers. Customers are able to manage their accounts with the enhanced account information and can create payment instructions using the payment module. Both Financial Institutions and Corporate customers can initiate their payment and collection needs in this system

Manual Testing Responsibilities:

• Initiated Requirements Gathering, Analyzed the feasibility and Reviewed Business Requirements and Functional Specifications of the application
• Analyzed business requirement documents, specifications and developed test plans, test cases which include Testing Overview, Test Objectives, Testing Strategies and Test Environment
• Created and executed detailed test cases with step by step procedure and expected result
• Involved in Installation Testing, Functional Testing, User Interface Testing, Multiplatform Testing, Browser Compatibility Testing, Documentation Testing
• Interacted with developers to resolve technical issues and investigated the bugs in the application
• Procurement, Installation and Customization of the automated testing tool Mercury Interactive Solutions
• Prepared pre-conditioned data for testing the application
• Created and maintained a Central repository and tracked the defects using Test Director
• Reported Bugs and debug existing programs and system program flows and recommend improvements and/or changes
• Prepared the automation test plan for the regression test suite.
• Written and Executed SQL Queries in SSMS (SQL Server Management Studio)
• Developed test cases and executed them manually for a variety of functionalities.
• Ensured project delivered on time with quality.

Technical Environment: Mainframes, SQL Server 2000 on Windows XP and Windows 2003, Test Director , UNIX, HTML, IIS and VB Script.

EDUCATION

• Masters in Business Administration