SUMMARY:

• Eleven Plus years of experience with an earned reputation for meeting deadlines and delivering critical solutions on various levels of Quality Assurance/Project Lead for Financial, Medical, Retail, Insurance, Also Client Server and Web based applications on Windows and Unix Systems. Strong hands - on experience with Quality Center, CRM, SharePoint, Clarity/Open Workbench.
• Developed Test plans, Test cases and Test Scripts for Manual as well as Automated Testing for various applications to ensure proper business requirement compliance.
• Also worked on Business Analyst & Project Management roles-Task assigning on Clarity, Resource & Budget Management, Project planning & Status report-meetings.
• Positive orientation to expand present knowledge-base.
• Proven analyst for projects worth 1.5 million to 2 million dollars, and Positive attitude, Attention to Detail, Possess Strong analytical, Interpersonal and Communication skills, Problem Solving & Customer Service skills, has Strong leadership, and ability to mentor/train junior-level QA members.

SPECIFIC EXPERTISE:

• Extensive experience in deriving, reviewing and analyzing technical requirements (functional and non-functional) and writing detailed Test Plans, Test Cases and Test Scripts.
• Extensive experience in conducting tests such as Black Box, Integration, Regression, Functional, System, White Box Testing and API-driven web applications with focus on security, payment processes, scalability, flexibility and experience with Git and branching.
• Expert in automation of Test cases using Quick Test Prof.(QTP), WinRunner, and has experience on SQL Server and worked as a Subject matter expert for specific Interfaces and Applications and worked on Vendor products and managed offshore testing teams.
• Extensive experience in working on Point-of-Sale (POS), Retail, EFT, ATM transaction Systems, Enterprise applications with large Data-base and systems connected in vast network.
• Experience on Agile methodologies and practiced the principals of BDD with Cucumber and also has exposure to Selenium, TestComplete, HP UFT, Test Management, Test Design, Test Architecture, Automation, Perf. Testing, HP ALM,JIRA, and Siebel CRM implementations.
• Experience on Leading/Managing Automation teams with the execution of System/Integration/Functional tests and documented tests results/defects, Loan Origination/ Loan servicing Systems, Application Interface testing, Middleware, DevOps, Hadoop, & Saas.
• Demonstrated consistent leadership on technology, business related strategic planning, operations, implementation process, and on recruiting/selecting/orienting, and training employees for the QA Team.
• Performed the role of Senior QA Lead at single-point of contact for coordinating the cross team functional issues and has the experience of Agile/Scrum Testing Methodology and Configure/utilize simulation tools to enhance system testing and participated in code reviews with code management tools such as Git, and Product specifications.

TECHNICAL SKILLS:

QA Tools: CRM, Cross Point, Quick Test Professional (QTP), WinRunner and has Exposure to Selenium, TestComplete, and Load Runner.

Test Mgmt Tools: Test Director/Quality Center, Harvest Tool for Test build management

Languages: SQL, C, TSL, JavaScript & VBScript

Operating Systems: Windows 95 /98/XP/ 2000, Windows NT 4.0, UNIX, MS-DOS

Database: Oracle 8.X, DB2, MS Access 2000, SQL Server

MSSuite: MS-Word, Excel, Visio, Microsoft Outlook and Microsoft Access

PROFESSIONAL EXPERIENCE:

Confidential, Boston, MA

Assistant Vice President(QA Lead/Manager)

Responsibilities:

• Helping the project management at a CEO level to decide on resource allocation, time Management and status reports, make decisions and implement a solution from various alternatives under time pressure with full Understanding of impact and identifies risk associated with the issue and solution.
• Expert in analyzing requirement specs and responsible for developing Test Objective, strategies, Scope, Test procedures and Test Matrices with User acceptance testing (UAT)leader, to design, form and operationalize a standard UAT practice on financial products with strategic project efforts for agile team and worked with RTC for source control.
• Involved in Software Development Life Cycle (SDLC) Configuration Management and Utilized ITIL frame work, creating the enterprise application, while applying agile methodology to evaluate user stories at sprint level and developing test cases for the related requirements to finally align with the epic at release level.

Confidential, FL

Lead SQA Analyst

Responsibilities:

• Designed and maintained QA Master Test plan, Test and Traceability Matrices and also worked on ERP projects and integration using tools such as Jenkins & GIT / Stash.
• Experience on mentoring the new joiners with QA testing tools, product functionality/features, assigning the basic work tasks to the new comer and distributing the work-load among the team.
• Experience testing on Handheld devices, ATM’s, POS terminals, Ruby and EFT transactions.
• Prepared test cases that provides a detailed list of conditions under which the system will be tested using Real-time Active/Stand-by system environment.
• Involved in Functional and Database testing of POS systems to attain 100% functional capability and customer satisfaction, Familiarity with Android Application design, tools, mobile industry experience, network configuration experience and the ability to utilize basic networking principles.
• Coordinated the Defects assignment, tracking, follow-up with Development teams
• Make decisions and implement a solution from various alternatives under time pressure with full understanding of impact and identifies risk associated with the issue and solution.
• Working knowledge of Continuous Integration, Amazon Web Services, and Continuous Delivery (CI/CD) solutions with Jenkins, and other cloud service providers in support of CI/CD solutions and other GQE initiatives.
• Document, analyze, and recommend process improvements and enhancements as appropriate, monitor progress with regard to schedule and delivery dates for new software releases, upgrades and experience on JavaScript, distributed systems. Mobile systems/platforms.
• Tested POS-Client 5800 registers, Fujitsu, TP3K, Oracle Micros, cash register, Pinpad, gift cards, cash, credit/debit card transactions and worked with Store systems & supply chain.

Envir onment: Windows/XP, SQL, .Net, Oracle, SharePoint, QC, Java, Real-time Retail transaction environment with Parallel-Processing and Active/Stand-by systems

Confidential, FL

Senior QA/Lead

Responsibilities:

• Performed Manual (Functionality) and Automated Testing on the AUT.
• Worked closely with build integration team, client and developers in order to perform testing activities as per schedules and Consumer portals, Mainframe, Data warehouse & Legacy Systems.
• Prepared test cases that provides a detailed list of conditions under which the system will be tested using QTP, Selenium, Java scripting and TestComplete.
• Involved in functional and database testing of website to attain 100% functional capability and customer satisfaction and worked on SSRS/SQL Reporting.
• Performed browser compatibility tests on Internet Explorer and Netscape Navigator.
• Recorded and debugged QTP scripts and also used cucumber with BDD.
• Performed Data Driven Testing using Parameterization on automation at API level.
• Performed System Testing and Regression Testing by executing the test scripts.
• Involved in updating the Test Cases in a systematic format in order to upload them to the Quality Center and worked on Identity, Access Management and Central Authentication applications.
• Defects were tracked, reviewed, analyzed and compared and stored in Quality Center.
• Participated in meetings and discussed Enhancement and Modification Request issues.

Envir onment: Windows 2000, SQL, Unix, QTP, Java, XML, DB2, Web Logic.

Confidential, FL

Senior QA Analyst

Responsibilities:

• Involved in gathering functional requirements from the Business Analysts (BA) and Coordinating the QA and BA teams to draft the Functional Requirements for each release of the Claims System and has Experience with Sterling Integrator and on EDI transitions.
• Involved in testing the Claims with Commercial payers like BlueCross BlueShield, United Health Care, AETNA and Government payers like Medicare and Medicaid.
• Involved in writing Test Plans, Test cases and responsible for designing, developing Test Plans, Use-Cases and executing Test Scripts and has experience with a SaaS environment.
• Involved in various HIS System interface formats and manipulated files in 837, 835, UB92, UB04 and HCFA 1500 and has electronic messaging experience with HL7 & 834.
• Involved in Testing HIPAA EDI Transactions, report functionality worked on EHR/EMR, Also Understands Health Risk Assessment (HRA) form to properly identify, correct errors, and Review HRA forms for errors and discrepancies.
• Used CRM and Cross Point as Automation Testing and Bug tracking tool.
• Performed Functional, Regression, System Testing and EDI processes on Web services.
• Defects were reported to Developers using Cross point and after rectification from developers Regression Testing was performed.

Environment: CRM, Cross Point, Visual Basic, ASP, VB Script, XML, TOAD, MS Windows, Agile/Scrum.

Confidential, GA

QA/BA Analyst

Responsibilities:

• Involved in project planning, coordinating and implemented QA methodology and Business Analysis & Reporting.
• Developed, executed and documented highly complex test plans and test cases for business-related application running on multi-tiered platforms.
• Planned, coordinated, and monitored project levels of performance and activities to ensure project completion before or On-Schedule.
• Involved in the review and allocation of requirements to hardware, software, and manual operations
• Performed Automated testing of the online web application using WinRunner.
• Conducted Data Driven Testing using Data Driven Wizard in WinRunner .
• Developed test cases and scripts for Functionality, Security, GUI Testing using WinRunner
• Database integrity testing by executing SQL statements and experience on usage of cucumber with BDD.
• Performed extensive Regression Testing for subsequent versions of the application using WinRunner .

Environment: WinRunner, Test Director, Java, Java Script, Oracle, and Unix.