OBJECTIVE:

Highly accomplished, seasoned and talented IT Quality Assurance engineer with over 10 years of proven experience in all aspect of full system development lifecycle experience, including designing, developing and implementing test plans, test cases and test processes fueling swift corrective actions, significant cost savings and fault - free audits. I have extensive experience in developing test plans, test cases, and test scripts for manual and automation testing. Strong project and program management skills. Highly motivated and well reputed Information Technology Professional with diversified experience on quality assurance and software testing for various industries with web applications and client server.

SUMMARY:

• Solid understanding of Software Development Life Cycle including Agile, Water fall and Iterative.
• Proficient in MS Dynamic ERP Financial management and accounting. Contributed in “Manage your cash Account and Banking” a Project for Global Distributor
• Excellent writing, verbal and interpersonal skill set with a self-starting attitude, team player, and flexible. A fast learner and high degree of creativity and initiative is expected.
• Good Confidential prioritizing along critical path and meeting project milestones and deliverable dates.
• Strong experience with agile test methodology and Agile Development process.
• Quality Testing including Effective Test Case Design, Test Execution and Reporting.
• Experience in analyzing the requirements from User Stories and Use Cases to develop test cases and test scenarios.
• Experience in preparation of Test Strategy, Test plan, Test Scenarios, Test Cases, Test Scripts and Test Matrix.
• Expertise in QA Methodologies, System Testing, Functional Testing, Integration Testing, Regression Testing End-to-End Testing, Business Process Testing and User Acceptance testing.
• Strong analytical and problem solving skills.
• Extensive work experience using Change Control and Bug Tracking Tools like Quality Center, JIRA.
• Specialized in user requirement analysis, documenting test plans, execution of test cases to verify application functionality against business requirements, by using Selenium WebDriver and HP Quick Test Professional.
• Strong experience with Search Engine Optimization (SEO) Testing.

TECHNICAL SKILLS:

Database/Database tools: SQL Server, MySQL

Languages: Java, VB Script, HTML, XML Jason, Gherkin

Tools: Sales Force, Kaplan Business System(KBS),Genesis (Release tool)

Application: Microsoft Office Application, VMware, SQL Developer, Toad

ERP: Microsoft Dynamic GP, STS, Solid Ship, Endicia Dazzle, Amazon Seller Central, Amazon Vendor Central, CRM, BABS,AMADUSE,TICOperating Systems Windows 10,Windows 8, Windows 7, Mac OS X, Linux, DOS, Windows XP

Test & Defect Management: JIRA, ALM, HP Quality Center, Rational Clear Quest

PROFESSIONAL EXPERIENCE:

QA Engineer/Annalyst-II

Confidential, NY

Responsibilities:

• Worked with Testing mobile (Android & IOS) applications and web based application
• Managed three stream teams
• Mobile testing streams
• IOS application testing team onsite and offshore
• Android application testing team onsite including web service testing
• Contributed in web based application testing
• Supported Release activities
• Worked directly with Business users performing User Acceptance Testing (UAT).
• Key contributor in software product development, from defining requirements through testing, launch, and support for the nation’s leading provider of higher education programs, professional training courses, test preparation materials and other services.
• Gained expertise via training in project management, negotiation, communications, process design, agile development methodologies, quality assurance, and sales.
• Guide, develop and manage 6-member offshore team.
• Strengthened productivity and accuracy of testing process by developing Defects Tracking Log for site to track defects identification and resolution while testing.
• Provided critical input; played key role in constructing UAT management process, ensuring alignment with industry best practices. Strong background in coding for automation.

Environment: JIRA, Smart sheets, Google Analytics,, Selenium Web Driver, Java,, Restful Web Service, HTML, MySQL

Confidential, NY

Responsibilities:

• Managed onsite and offshore testing teams
• Worked on ERP System integration testing with Amazon seller Central Application
• Contributed in MS dynamic GP Financial management and accounting system for the Distributor
• Worked on development projects for new products and enhancements with development teams from requirement to product deployment testing
• Provided strategic direction for test lab, test tools and accessories requirements
• Established the automation frameworks, tools and methodology
• Contributed in testing team through agile development sprints
• Collaborated with Agile team to develop QA standards, QA process and best practices
• Implement quality software best a practice to develop test strategy, test plan, test data, test case and test automation and actively participates in process improvements.
• Ensured UAT and various types of Testing are completed within established time and that testing objectives conform to Business Requirement Specification (BRS), Software Requirement Specification (SRS) and User Requirement Document (URD).
• Partnered with cross-functional leads responsible for UAT (User Acceptance Testing) - providing them with test schedules testdata, direction, and detailed TestScripts in accordance with the Enterprise Release Schedule.
• Worked closely with Product Owners to understand User Stories and to create corresponding Automation story-tests.
• Created comprehensive & feature-based Test Plans to test web-based of .mobile applications, as well as performing compatibility suites on numerous mobile devices.
• Actively participated and represented QA Team in walk-through, inspection, review and user group meetings, and led meetings within QA Team for creating various Test Artifact

Environment: ALM, MS Dynamic GP ERP, Microsoft Project, Smartsheets, Selenium WebDriver, Java,, Restful Web Service, HTML, MySQL

QA Engineer

Confidential, New Jersey

Responsibilities:

• Implemented quality software best practices to develop test strategy, test plan, test data, test case and test automation which describes the features and functions to be tested and actively participates in process improvements.
• Used Mobile Internet Testing Environment (MITE)&Perfecto to do functional testing of mobile phone browsers by using devices from its repositories, created scripts and ran the same scripts on different mobile phones to compare performances and also used it as a go-to tool for Mobile website Optimization
• Created detailed periodic status reports for senior management to keep them posted on the progress of implementation.
• Track the bug and enhancement requests as they are entered into bug tracking systems.
• Participate in project development meetings to provide guidance on quality and quality testing issues from project creation to completion.
• Worked on CISCO telepresence project and tested video, web & audio conferencing system, long-term stability, reliability, robustness, and customer-usability.

Confidential, NY

QA Analyst

Responsibilities:

• Designed test cases for both browsers and mobile devices as per business requirements specifications.
• Thoroughly Tested Digital e-commerce sites and production support testing during crucial go live time.
• Provided QA effort estimates, maintain test schedules and seek timely escalation

QA Specialist/Lead Specialist, Product Development

Confidential

Responsibilities:

• Promoted through the ranks to roles of increasing scope, responsibility, and reach.
• Recognized with 2010 Best DOMS (Distribution Operation management System Specialist) Award Confidential regional/area levels. Best Performance Award - 2007. “Let’s Win” Program Winner - Q4 2009.
• Oversaw Distribution Management system, Contributed in STS (Sales Tracking System) development Project and Chanel Development Project.
• Identify customer needs through contextual inquiries, customer interviews, quantitative research, market analysis and other qualitative means.
• Worked with Users and Business Analysts to define and design test scenarios and test data.
• Ensured that testing activities allow applications to meet business requirements and systems goals, fulfill end-user requirements, and identify existing or potential issues.
• Collaborate with internal stakeholders; Responsible for defining and driving the product vision, roadmap, and executing product initiatives across multiple platforms.
• Ideate, validate, prioritize and implement solutions that deliver value and have impact through an increase in net promoter score and loyalty.

Environment: Sales Tracking System( STS), Distribution Management System (DMS), CRM, ERP, MS Project,