SUMMARY

• High performance professional with a proven track record of accomplishment in software development, project management and client relations within top tier technology and financial organizations.
• Demonstrate an effective use of core skills, leadership and process development to build strong teams and improve productivity.
• Multilingual manager, adept at communicating effectively to all levels of organizational staff.
• Agile transformation and coaching lead.
• Lead multi - disciplinary teams up to 30+ people.
• Demonstrated ability to build strong relationships and shape team behavior through team building, motivation, and collaboration.
• Effective use of collaboration to drive product design, and ensuring successful project delivery.
• Practitioner of various project management frameworks (Waterfall, Agile, Scrum, Kanban, TDD, SAFe). Fluent is support tools like JIRA, Rally, Xplanner and MS Project.
• Proven track record as a Program Manager, years of expertise leading and managing large complex enterprise-level project s.

PROFESSIONAL EXPERIENCE

Confidential

Director - Sr. Scrum Master

• Lead the confidential team as they renovate the platform. Managed digital projects, identified issues, risks, negotiate backlog scope, prioritize team’s development tasks and crafted mitigation plans.
• Kicked off a re-boot of a Scrum/Agile project management practice. Re-trained staff, lead planning, reviews, demos, retrospectives and daily stand ups. Transitioned team from JIRA to Rally
• Removing roadblocks for the team, act as the link between dev team, leadership, and inter-team dependencies
• Lead all coordination with core cross functional teams within the org. (Engineering, Corp. Security, Krypto)
• Assumed other roles due to resource constraints (QA Lead, Dev Mgr.)
• Successfully completed the team’s PCI certification
• Develop and track of key project metrics (burndown, risks, Scorecard, etc,) Manage roadmap expectations
• Participate in budgeting reviews with PMO; provided forecasts and actuals Created status updates and Scorecards for executive management on a weekly basis.
• Participated in the (Mexico, SFO, NYC) Masters of Code series and some Fin Tech events sponsored by Mastercard.

Confidential

Agile Coach

• Primary role is to offer different companies assistance with new Agile transformations, re-book existing practices, offer expertise with formation new Agile programs and evaluate team maturity and adaptation.
• Provide strategic transformation mentoring to client executives and middle management.
• Companies:
• Pearson: 10/2014
• Offer support with an existing Agile practice. Evaluate program and offer recommendations for optimal productivity
• Bank of Tokyo 2/2014- 3/2014
• General Program consultancy for infrastructure project within a Confidential
• Client X
• Ongoing consultancy with a financial startup. Provide consultancy for the creation of a full agile (PMO) Program.
• Create strategic plan for IT organization. Evaluate Scrum vs Kanban as a leaner framework.
• Provide recommendations for C level executives for the Program and scalability.
• Defne core processes for a productive and healthy agile practice.
• Monitor maturity and reassess the goals of program over time.

Confidential

Agile Coach and acting Senior Scrum Master

• Primary object of this project was to transition (top down) the org from Waterfall to an Agile project management framework.
• Facilitates effective collaboration of project contributors in order to deliver efficient and timely project delivery.
• Partnered with the PMO to implement, socialize Agile-Scrum practices and measure team maturity.
• Trained business staff and developing teams in best practices and ceremonies.
• Led the successful deployment of their 2014 Fall Semester release candidates with 23 developers from different teams.
• Advised the CTO and PMO Head on the best practices, strategic planning, technology roadmap, continuous integration process and as well as other agile engineering.

Confidential

Program Manager

• This Program is an enterprise level program going across all lines of the Confidential business units and region with a $150M budget monitored closely by all C level executives, middle management and the federal government.
• This project supported a global transformation of data centers, includes regional consolidations, and the implementation of a new virtualization model.
• Provide oversight, support and control of the portfolio and highlight performance and quality assessment and issues
• Identify risks, resources issues and environmental deficiencies. Craft mitigation strategies to keep plans for delivery trajectory and Governance revisions
• General oversight of the migration planning process. Created analytics to forecast (scorecard) demand and capacity constraints within program. Provided reporting data and metrics for the program as well as managed the Change Management process (CR) process. Identified migration gaps and future audit issues. Collaborated on weekly deck for senior leadership
• Assisted the program director for Global Decommission in setting up a new program reporting structure for decommission equipment and identifying center upgrades.
• Supply high quality, timely and standard materials, including reporting and analysis of program status and financial data to meet planned requirements of technology and key Investment Governance stakeholders
• Appraise the quality of deliverables such as project plans, progress reports and Program Management Framework artefacts

Confidential

Program Manager

• Practiced a blend traditional project management practices with Agile frameworks like Scrum, Kanban and Lean principles to enable the successful delivery of strategic initiatives for the organization
• Program Manager/Scrum Master - DART for Advertisers - Successes include, kicking- off core Agile framework (sprint planning, retrospectives, backlog, demos); improving collaboration, communication and increasing velocity. Consolidated teams to increase productivity and quality. Used pair programming techniques to accelerate ramp up resources. Increased team velocity and productivity by 100% over a six-month period.
• Program Manager/Scrum Master - Dart Enterprise (DE) - Assumed management of an engineering/QA team dispersed between California, New York and India, which lacked cohesion and discipline. Reinstated all Agile ceremonies. Obtained a 50% increase in productivity. Reduced production cycles by 60%. Improved team’s completion rates over 50%. Enforced JUnits tests for all new stories. Team’s biggest achievement was the integration of mobile component (Blackberry and iPhone). Collaborated with the product management and customer service teams to develop a roadmap. Completed product development and knowledge transfer to an offshore team in China. Facilitated a number of successful events for the integration of NYC and Shanghai teams.
• Program Manager Confidential Checkout Wallet - This project was a collaboration with Legal and Compliance. Responsible for updating the Compliance documentation for the Checkout (now Confidential Wallet) product. Drafted the Business Continuity and Disaster Recovery plan aligned with the DRII and (UK) BS2599-2 standards. Responded to banking, state, federal regulators and auditor reviewers. Supported and championed monthly and annual DR exercises. Collaborated with the legal and compliance teams on risk discussions, implementing compensating controls, the closure of any outstanding audit or compliance issues, etc. Collected banking requirements for new business ventures abroad.
• Project Manager - Confidential Health Mobile - Managed project with external vendors who were commissioned to deliver a mobile app (mPHR) for both the iPhone (iOS) and Android platform by using the Confidential Health API. Re-defined scope and implementation plan. Took an active role in assisting vendors improve usability, page layout and user experience. Played a role as a Junior. Product Owner and QA tester before launch. Beta tested the Confidential Health when deprecated and converted to MicroSoft Healthvault.
• Product and Project Manager - Confidential .org - Turnkey Project. Re-launch of the Association for Women in Math (AWM) site. Performed a dual role of Project Lead and Product Manager. Provided the vision and organization for project, as well as recruited volunteers and project plan. Liaison with clients, stakeholders and internal teams. Replaced all outdated code with a seamless integration of Confidential products (Sites, Checkout and Forms). This allowed this non-profit to be able to make changes in a timely fashion without any development overhead. Also included new e-Commerce flow for due collections.
• Project Manager/Scrum Master - Dart Legacy Systems - Utilized Agile project management methodologies to oversee 30 to 20 engineers in NY and India. Collaborated closely with Product Managers. This team used Agile and iterative development in hybrid mode. I continued some agile practices in order to deliver contractuals updates and minor enhancements to clients.

Confidential

Sr. Scrum Master

• Implemented, supported and matured the scrum process for the development / engineering teams for the confidential products.. This product line had 4 teams. 35 software engineers (20 India/15 USA).
• Hosted all meetings (release planning, pre-planning, planning, demos, retrospectives, and stand ups)
• Successes included building core values in team: collaboration, teamwork, improved communication and increased productivity.
• Created metrics team (Scorecard/Dashboard) to show adoption rate, forecast and financial components for the Program. Reduced team sizes to increase visibility and quality. Decreased the cost per story point from $2500 to under $1100. Improved quality per release. Decreased 660 open tickets to under 85 in three release cycles. Fostered teams to work in a Scrum philosophy and to embrace Agile engineering practices such as TDD, continuous integration, QTP-QA automation, XP, Selenium test harness and Pair Programming.
• Made substantial gains in getting the teams to develop the a robust QA automation testing suite i
• Extensive work with Product Owners and project stakeholders to organize roadmap for and backlog for quarter releases and monthly sprints. Facilitated sprint planning, quarter release sessions and strategic planning once a year.

Confidential

Audit Risk Resolution Manager

• Audit Risk Resolution Manager - Special assignment for the Audit Resolution team. Worked directly with the Global Infrastructure teams to monitor and report the progress of cited audit issues to remediation. Collaborated with Internal Audit as an IT advocate on the new audits taking place in the firm. Emphasis on SOx relevant issues, reviewing control activities. Created tracking processes for SOx relevant audit issues within the A&R team and worked on developing software (Sarbox Portal).
• Primary responsibility for the Global Internal Networks team: created reports for senior management on all audit issues within the silo and chaired monthly discussions with CTO.
• Assistant Vice President, Technology- Initially brought on board as a Change Management Analyst, primary role to assess and approve all software and infrastructure changes in a complex production environment (mainframe UNIX,VMS & NT (Wintel). Coordinated Y2K & UAT testing for business units within the U.S., Australia, and the United Kingdom. Worked with teams to monitor project plans, track progress and report progress; identifying risks and draft mitigation strategy. Lead on a new asset management tool within the Change Management group. Authored departmental Business Contingency plans. Rapidly recruited into a critical role as Project Coordinator in the confidential division working with the Risk and Control team. Identified and drafted remediation plans to mitigate the risks, security and any audit issues. Created statistical metrics for CIO to show non-compliance of change management policies, self- identified risks and outstanding audit issues that needed closure. Later promoted to a senior leadership role, accountable for managing application development and support, world-wide post- Confidential . Collaborated with the PMO office on our Disaster Recovery and Business Continuity program.

Confidential

Engagement Project Manager

• Supported a varied number of client through Microsoft implementations as the primary Project Manager
• Supply high quality, timely and standard materials, including reporting and analysis of program status and financial data to meet planned requirements of technology and key Investment Governance stakeholders
• Appraise the quality of deliverables such as project plans, progress reports and Program Management Framework artefacts