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Quality Analyst/tester/lead Resume

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Wilmington, DE

SUMMARY:

  • Over 10+ years of experience as a Manual QA Tester/Lead of Web, Client/Server, Mobile applications and software development methodologies.
  • Opened the defects in the QC, Jira and Rational Clear Quest, Strong hands on experience with ALM/QUALITY CENTER 10.0, 11.0, Functional Testing, Regression Testing, UAT Testing, GUI Testing, and Integration Testing, Experience in Oracle, 11, ETL, Data Ware Housing, Java, JavaScript, Spring Framework, SAP, Big Data, Hadoop HDFS, Hadoop MapReduce, Hive, HCatalog, HBase, Oozie, Pig, Cassandra and Sqoop. and in the preparation of Test Cases, Test Plan and Test Scripts for various business applications and in the generation of SQL queries to test database functionality, Tested in Agile and Water fall Model, Excellent relational database programming skills in Oracle, Web working with protocols like HTTP and HTTPS, Experience in Customer Support Services, Technical Sales. Creation/modification of test plans/scripts, test execution and analyze requirements, establish best methodologies, and implement manual test tool set, Extensive experience in testing efficiently of Web based Applications, GUI Applications, and Client Server Applications, BPT, Possess excellent programming skills and strong understanding of object oriented methodologies SDLC, STLC (software Test life cycle), which enables me to understand the application and test plans, Seeking a challenging position as Software QA Tester in a great organization, which gives an opportunity to prove and improve my skills and offers security and Professional growth while being resourceful, innovative, and flexible

SPECIFIC EXPERIENCE INCLUDES:

  • Responsible for defining testing requirements (what is to be tested), creating test scenarios (how each testing requirement is to be tested step - by-step), performing manual tests, and reporting testing results.
  • As an administrator for ALM/QUALITY CENTER provided configuration support by setting up projects, technical assistance and user training.
  • As an offshore coordinator, I was involved in directing the team’s daily activities, delegating jobs, gathering and updating Project Manager of work status. Developed Testing Methodology using QC and customized functions, for regression testing, Extensive experience in unit testing, integration testing, regression testing, accessibility Testing, black box testing, white box testing, GUI testing, browser compatibility testing, Involved in all phases of testing like Unit, SIT, UAT. Component Testing on Windows and Mainframe / AS400, Performed Assembly Test and Product Test in different stage of Software Development Life Cycle (SDLC). Involved in the process of Design, Creation, and Publishing of several test documents.
  • Used extensive CMM (Capability Maturity Model) documentation. Cooperative, strong analytical skills, resourceful, organized, conscientious worker. Self motivated individual, who works well in fast paced, high-pressure environment.
  • A hard working and motivated individual with a quick learning ability of various software environments

TECHNICAL SKILLS

TESTING TECHNIQUES: Black Box Testing, Unit, Integration, Regression Testing, Assembly Testing, System Testing, Product Testing, User Acceptance Testing, Boundary Testing, and Security Testing.Hardware Intel, Pentium PC

Operating Systems: Windows, XP Prof, Vista, Ultimate 7, 8, 8.1, 10, Mac OSX, UNIX (Sun Solaris) Windows, NT Workstation, UNIX, IBM Mainframe, IBM PC

Mobile Platforms: iOS, Android, Windows Phone

Browsers: Internet Explorer, Mozilla Fire Fox, Safari, Google Chrome

Languages: C, C++, XML, Java, HTML, DHTML, JavaScript, Spring Framework, VBScript, Squirrel, SAP, Big Data, Hadoop HDFS, Hadoop MapReduce, Hive, HCatalog, HBase, Oozie, Pig, Cassandra and Sqoop, UNIX Testing, Test Script, SQL, PL/SQL.

Testing Tools: ALM/QUALITY CENTER 10.0, 11.0, 11.5, 12 QTP, UFT, Load Runner, SOAP UI, SQA Suite 6.0, Rational Clear Quest 5.6., Redmine.

Report Tools: Oracle Reports.

Packages: MS FrontPage, MS - Office 97/2000/03/07/10/13 , Word, Excel, Power point, Lotus Notes.

RDBMS: Oracle 11i, MS-Access, SQL Server, DB2

Networking: HTTP, Internet, Intranet

Bug Tracking: Jira, QC, Redmine.

Applications: Microsoft Office.

PROFESSIONAL EXPERIENCE

Confidential, Wilmington DE

Quality Analyst/Tester/Lead

  • Worked for Star Access Interchange Pricing and Administration Application, TREP (Transaction Reasearch and Exception Processing) to help support the company’s growth, The new Network offering provides STAR the opportunity to regain Debit POS market share. All STAR Access systems and technological enhancements are built using highly available active-active configurations and with the connections to STAR Access by an external entity to be configured as active-active to protect the integrity of the network. All existing external entities to reconfigure their interfaces to support active-active procecessing once subscribed to STAR Access . Approached an organized method to the validation of the implementation of requirements of this project: Ensuring that the application functions as expected based on the requirements and High Level design documents, Ensuring that the over-all testable quality goals for thr project have been met, Providing a repeatable process of validation.
  • Tested the individual components of STAR Access Interchange and Pricing Administration Service Application, Integration between Interchange and Pricing Administration Service and a larger integration between various components of STAR Access (Transaction Reasearch and Exception Processing, Flex, Switch and ANSR), Tested TREP (Transaction Reasearch and Exception Processing), Tested Manually about 18 Sprints, Automation in the later Sprints, Involved in UAT Testing, Involved in Functional Testing, GUI Testing, Component Testing, Integration Testion, Web Services Testing, Cross Browser Testing (with IE 10+, Google Chrome, Mozilla Firefox), Regression Testing, Data base(Data Validation) Testing and User Acceptance testing, Installed Eclipse Luna, Soap UI, Jenkins, and Configured GIT.
  • Tested in CIT, SIT, Pre UAT Environments, UAT Environments, Tested the application in QA, Dev, and in QA/QA environments for Interchange Pricing and Administration App for various tabs like Qualification, Pricing, Network Integrity, Billing Fees, Administration and Analytics, also tested with IPQ Database with Database tables, Tested with SOAP UI Requests and Responses for Qualification, Pricing tabs, Risk Based Testing, Database Testing, GUI Validation Testing for Interchange Pricing and Administration for Qualification, Pricing, Network Integrity, Billing and Administration tabs, Rule Engine Testing for the Web services using XML’s, SOAP UI Requests and Responses for various Rules (Active Rules), Data Base Testing, Data Validation from IPQ Database, Tested for 15 Sprints, consists of many User stories and Technical Tasks in Agile/Scrum Methodology, attending Daily Stand up meetings, Weekly meetings, Monthly Meetings, Sprint Planning Sessions, Interchange Discussions, STAR Access Demos, Triaging the defects in Defect Traiage Meetings, Updating QA Dash board, consists of Test Execution Summary, Defects Summary, Test Data, Defects Data and Test Execution Status, Weekly Status reports, Validating the QA app with the wireframes, Writing High Level Test Scenarios, Test Cases/Scripts using User Stories, wireframes, HLD’s and updating them in to the share point, also working with the Test Plan to share to the Team and the business, Lead the Offshore Cognizant Testing Team (Chennai, India). Involved in Bug Life Cycle for Defect Reporting using Redmine, raised critical bugs, many High and Medium bugs, QA Clarifications, QA Suggestions to the Team, Found many Pre UAT defects, involved in Defect Evaluation, Defect Traiage, Defect Validation, and worked with the BSA’s Senior Technical Analyst, UI Developer, Technical Architect, Senior Developers (GUI and Rule Engine), Test Manager, Other Test Leads and QA Testers, attending high level business meetings with the business people, IT Directors, Project Managers, Collecting all the daily status reports and sending it to the Test Manager. Tested UAT Environment for Interchange and TREP (Transaction Reasearch and Exception Processing)

Environment: Redmine, Share Point, SOAP UI, XML’s, TOAD, Hadoop, Big Data, Hadoop HDFS, Hadoop MapReduce, Hive, HCatalog, HBase, Oozie, Pig, Cassandra and Sqoop, DB Visualizer, SQL, Oracle 11i, Google Chrome, IE 10, Mozilla Firefox, Java, Eclipse Luna, Drools, J Boss, Microsoft Office.

Confidential, Franklin TN

Senior QA Analyst Tester

  • Worked for Confidential app Wrote Test cases for Confidential  app, for Patient Health Record, Medications, Allergies, Vital Signs, Social History, Family History, Internationalization, Internationalization of Previous Pages, Login page, HIPPA Agreement, Demographic Transaction, Security Question, Existing Security Question in Excel and updated in Spira Test, found many bugs, updated in Jira, Tested Confidential app Portal in IPhone 5, IPad and other mobile gadgets, Created Patients in Green screen AS/400 and also using the simulators in different environments, and Production servers, Updated Test cases for bugs in spira test, worked with the Team members in USA and in Ukraine, Attended daily stand up meetings, Mock up reviews, sprint Planning and sprint Tasking meetings, QA Monthly meetings

Environment: Spira Test, Jira, AS/400, Microsoft SQL Server, Java, Spring Framework, XML, J2EE, ASP, ASP.Net, Java Script, HTML, DHTML, Oracle 11i, and IE 6.x, 7.x, 8.x, Safari, Mozilla Firefox.

Confidential, Nashville TN

QA Analyst/Tester/Lead

  • Location Central Changes, Sales Audit Federal APD, Validations Website - Tele check option, RFID: PRRS Violation Feed Issue, Omni Transactions Change Issue, Monthly Parker File Change (Enforcement service) Issue, Configuration Management, RFID Reporting portal issue, RFID: Lockbox Controller issue,
  • Wrote Test cases for Federal Sales Audit, Administration tab for Rate Mapping and Validation Mapping in ALM/Quality Center (QC), v10.0, Tested Sales Audit and raised bugs in QC and also PE(Production Equivalent), Tested the Federal Release for ua sales audit and raised bugs in QC, Wrote Test Cases for uafocus point for Administration menu for Maintain Locations, Maintain Promotions, Maintain Rates, Maintain Users, Maintain Validations, View Purchases, Check out, Help, Home Page, Locations, Purchase History, Log Off tabs,
  • Wrote Test Cases for stLocation Center for Rates Administration External User and Internal User: Add, Delete, Edit, buttons, Tested Netrev application and raised some defects in Netrev, Tested Twins Build, Tested Ticketech Scan data to Enforcement, Wrote Test Cases for Alerts, include in the fixed scanner report on the RFID Report Portal, Storing in the Enforcement DB, Fixed scanner Report and raised a bug in QC, Wrote Test cases for PRRS Violation Feed Controller task, RFID Omni Transactions change issue, RFID reporting portal issue, RFID Enforcement WCF Service issue, RFID Processed Violation Controller issue Raised bugs in QC and closed, Tested Browser Compatibility for ECARS, Twins Parking,
  • Tested Twins.Parking.com, in IE 7, 8, 9, Google Chrome v 23.0.1271.97 , Chrome v 25.0.1364.97 m, Fire Fox19 and Safari 5.1.7 browsers, Wrote Test Cases for the Revenue Process Integration for Sales Audit Application: Administrator & Field User, Wrote Test Cases for Security Central Document for Sales Audit Roles and Deposit Central Roles, Reproducing the stecars, sttwins defects, Tested stsalesaudit for Revenue Integration Project, Tested pesales audit for comparing, Tested stdeposit center for Revenue Integration Project, Tested stsecuritycenter for Revenue Integration Project, Comparing PE & STSalesAudit data, Reviewed Revenue work stream documents and Browser Testing,
  • Tested and submitted Location Central Telerev Update issue, Reviewed Revenue work stream documents, and Browser Testing, worked on the Deposit Central Ticket, Worked on the Issues, Tested stRates Admin SPE, Tested the changes before and after the deployment of new build for Rates Admin SPE, Wrote test cases on Rates Admin, Reporting Portal and Telerev SPE, Tested Reporting Portal and Telerev SPE SPC/CPC Integration effort, Group 2 open items, Triage Meeting doc, Logged defects in QC, Tested stParkCentral, and Ecars, stfind.parking, Testing on stCallcenter app (Agent Desktop), Testing DCR Reports, Automation testing for stCallcenter app raised defects in QC, Tested stValidate, Tested stTelerevSPE and raising defects in QC, Reviewed and Tested Sales Audit Report Documents, Tested issues in stfind.parking, StParkcentral, Sales Audit Report Documents, stTelerevSPE (Remove duplicate CARs monthly and validation accounts from TelerevSPE for converted locations issue, Ecars vehicle year dropdown issue, stcallcenter, Stecars, Reporting Portal issue, stcallcenter, Stecars, Reporting Portal issue, Worked with the senior QA Testers, Developing Team, Architect Team, Business Analysts, Project Manager, VP, and QA Manager,

Environment: .Net, Microsoft SQL Server, ALM/Quality Center 10.0, Java, Spring Framework, XML, J2EE, ASP, ASP.Net, Java Script, HTML, DHTML, Oracle 11i, and IE 6.x, 7.x, 8.x, Safari, Mozilla Firefox, Google Chrome.

Confidential, Wood Lake, New Jersey

QA Lead

  • Writing and updating the DSAAS Test Plan It’s a high level Project coordinating with the QA App Teams Integrated Business Services(IBS), E-Audit, Risk (NGCEAC, Sentinel), Knowledge and Collaboration ( Confidential .com & Portals), Shared SQL services, Miscellaneous APPS, who are migrating the huge data from HP-EVA Legacy Systems to HP-3PAR Advanced Systems involving high level QA Project Managers and Tech leads attending meetings with Project Managers and Tech Leads of various Teams in Amsterdam, some Tech Leads in USA, France, Australia, Canada, Production data center in Amsterdam, and QA Data Center in Atlanta, and Data center in Singapore is out of scope, QA Project managers are updating their Testing Activities to our Team so based on their reports updating the DSAAS Test Plan with QA Dates for Migration testing, Functional Testing, Performance Testing activities, Migration Testing is done by HP team and Signed off, reporting to the Confidential QA Manager,

Environment: HP-EVA, HP-3PAR Systems, ALM/Quality Center, Share point, Java,J2EE, Spring Framework, ASP, ASP.Net, Java Script, HTML, DHTML, Oracle 9i, Squirrel, TOAD, JUnit, Microsoft Office Tools, and IE 6.x, 7.x, 8.x, Safari, Mozilla Firefox.

Confidential, Brentwood TN

QA Analyst/Lead/Mobile App Tester

  • 5th Project: Validated Prepaid for SVS Participant Guide
  • 4th Project: Tested Card Holder Lite - Point of Sale Activated (POSA) Project: Worked along with the other QA Tester, took all the screen shots and find some issues opened in the Track Record for other teams to work on them, did regression tests again, sent to UAT Worked with Senior QA Lead, Developing Team, Architect Team, Project Manager, and the QA Manager.
  • 3rd Project: Tested Completely the Point of Sale Activated (POSA) Prepaid Card Project, for the DB Manager Screen Changes, took all most all screen shots and documented how I did the screen Navigation, for the Test results documentation Report, Find some issues and opened in the Track Record for other teams to work on them, did regression tests again, Prepared the Test Plan and Test Results Reports and send it to UAT request, got approved as per the reference Guide, Worked with Senior QA Lead, Developing Team, Architect Team, Project Manager, and the QA Manager.
  • 2nd Project: Tested Branded debit Prepaid Web services Externalization Project as a Test Lead, assigned part of work to another QATester, I Tested with SOAP Pro in this project, out of 23 Test Suites I Tested 9 Test Suites, Find many issues and opened in the Track Record for other teams to work on them, did regression tests again, Assigned 9 Test Suites to another tester, and 5 Test suites was tested by another senior Tester, Performed test cycles for Order Personalized card, Subtract cards and delivered all the test cases in time, and did regression tests with Create Cardholder, Load Card, Load Cancel, Maintain Cardholder, Assign Card, Authentication., Tested the following Prepaid web services.
  • 1.Cardholder Listing Inquiry without balance displayed Tests, Cardholder Listing Inquiry with balance displayed Tests, Load List Inquiry Tests, Bulk Card Order Tests, Order a Personalized Card Tests, Activate a Card - With Passing Activation Code Tests, Activate a Card - Using Card Number Tests, Set IVR Access Number for a Card Tests and, Clear ATM PIN for a Card Tests. Completely covered and tested all the scenarios with 444 test cases, with 773 Test Steps, 1712 Assertions and sent to UAT for Approval and it got approved, submitted task met the stated requirements and that scheduling may begin for production implementation. Assigned part of work to another QATester, Worked with the senior QA Testers, Developing Team, Architect Team, Business Analyst, Project Manager, and QA Manager1st Project: Tested Mobile Application of Confidential on I Phone4 Using SOAP, X-Path, WSDL, boundary tested with SOAP requests, got the responses for all the tests, found many issues and opened in the Track Record for other teams to work on them, did regression tests again, for Login Page, Search for Card, Fuel locator, Maintain card (update cards) for master card employee, Master Card Vehicle and Proprietary cards, Tested the following Tests, Authorization Tests, Locate Fuel Tests, Mobile User Registration Tests, Search for the Card Tests and, Update Card Tests, sent them to Certification, Tested all the scenarios of 5 Test Suites with 78 test cases, 218 Test Steps, 389 Assertions, Worked with the senior QA Testers, Developing Team, Architect Team, Business Analyst, Project Manager, and QA Manager, the App is a hit in User’s Conference in Dallas TX, so I got many appreciation mails for working on itEnvironment: SOAP UI, SOAP Pro UI, XML, X-Path, WSDL, Track Record, J2EE, ASP, ASP.Net, Java Script, Spring Framework, HTML, DHTML, Oracle 9i, Squirrel, TOAD, J Unit, and IE 6.x, 7.x, 8.x, Safari, Mozilla Firefox.

Confidential, Winston Salem, NC

QA Analyst

RESPONSIBILITIES:

  • Worked closely with the QA Team Lead in Creation, Preparation, and Implementation of systems quality assurance reviews and the development and execution of test plans and test scripts Manually,
  • Worked with Pre Conversion Validation (PCV), CEO Wires Limits, Business Requirements Definition(BRD) CEO Wires Limits Migration 1.5.8, and Functional Specification Document(FSD), WPMR ( Wires Pre-Migration Reporting), Interacts with users other QA Analysts to share information and clarify instructions, Created basic to moderately complex test plans using templates and guidelines, Worked with more experienced analysts to assist in test strategy development, Developed Test Plans, Test cases, Test Metrics and Test Reports, Involved in Creating Positive, Negative Test Cases and decide for short and long list Test cases, Created Companies, Users, to test the web site in SIT & UAT Environments Tested Web applications using Selenium HQ and JMeter, Migrating From Selenium RC to Selenium WebDriver, used WebDriver APIs for writing tests, Supported testing(manual) on legacy system on Mainframe, Created, tested and executed test cases and test scripts.
  • Performed simple to moderately complex test data conditioning, regression testing and testing validation using H.P. Quality Center 9.2, Tested in SIT (System Integrated testing) and UAT (User Acceptance Testing) Production Fix, regression testing environments with different web browsers IE 6, 7, 8, Mozilla Firefox 3.x, Navigator, and Safari, Used Microsoft Excel to export Test Cases from Quality Center for analyzing, Used Lotus Notes for Mails and Communication, Extensively used SQL to verify the data in the database. Testing Validation using SQL 2005 in UAT validated tables and data updates, Logs, tracks, and verifies resolution of software and specification defects using Rational Clear Quest 5.6 Retested Defects in SIT and UAT, Documents all phases of the Systems QA process. provided guidance to less experienced analysts, Reporting the test execution status in the Bug Review Meetings on a weekly basis with the project group,

Environment: Quality Center 9.2, J2EE/EJB, ASP, ASP.Net, Java Script, XML, HTML, DHTML, Oracle 9i, TOAD, Rational Clear Quest 5.6, and IE 6.x, 7.x, 8.x, Mainframe, Mozilla Firefox 3.x, Navigator, Safari 3.x.

Confidential, Illinois

QA Analyst:

Worked closely with Project Coordinators to define requirements, objectives Involved in Product Testing for Next Gen Application, Test Director Installation and Troubleshooting, support Administration role for Test Director 6.2 in ICT Test Director training for developers Test case recommendation / review Set up Users and Access privileges Follow up on each defect resolution logged in TD Testing LAB Administration Manage LAB consisting 9 workstations Weekly validate/update the LAB machines Configuration doc

Environment:Test Director 8.2, 9.x, J2EE/EJB, JSP, SAP, Java Script, .Net, Selenium HQ, HTML, DHTML, Oracle 9i, TOAD, ETL, Data ware housing, and IE 6.0

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