SUMMARY:

• Having 13 years of experience in IT Project and Test Management, Application Analysis, and Maintenance.
• Excelled in global delivery in both traditional and Agile set up. A motivated software professional with strong Inter - personal, Organizational and Communication skills.

PROFESSIONAL EXPERTISE

• Testing & QA - Developed Test Strategy and Plans, Managed test and defect cycle, prepared release notes; Established QA standards and guidelines;
• Reports and Metrics - Managed interactive dashboards (Product Backlog, RAID, Change Requests, Capacity and Tasks), EVM metrics and reports (effort, productivity, progress, status, progress, burn and velocity) at project and sprint level
• Project Management - Experienced in integrated Project Management tools towards Pursuits, Proposals, Pricing, Allocation, Estimation, Scheduling, Tracking, Auditing, Performance Evaluation, Reporting
• Strategy and Planning - Experience in preparing Staffing Plan, Milestone and Risk Management
• Team Leader - Managed globally dispersed, cross skilled teams under aggressive deadlines through effective mentoring, communication and networking skills
• Application Maintenance & Support - Member of core support team for outages, system failures and recovery
• Agile Scrum - Facilitated ceremonies, removed impediments, adopted continuous improvement, integration and testing, arranged guilds, R&R and Center of Excellence, embraced collaborative and servant leadership, involved in decision making, conflict resolution and empowerment, implemented Agile Games, numerous burndown techniques and retrospective formats
• Process - Played role of Configuration Controller, Deployment Anchor and KM Prime in different projects. Collaborated with corporate tools group
• Develops exceptional peer relationships & demonstrated ability to successfully partner with executive stakeholders

TECHNICAL SKILLS:

Testing: Smoke, Integration, E2E, Regression, User Acceptance, Database, Web Application, Automation, Content Management, Product and Soap UI Testing, UI, Mobile, Cross browser, Ambiguity, Accessibility, Omniture, Tableau, Device Testing on iOS and Android and Performance Testing

Frameworks: Waterfall, Agile Scrum, Scaled Agile (SAFe), BDD and TDD, Continuous Integration, Continuous Improvement, Cucumber Spec Flow, OOAD, Design Patterns, LDAP, Gherkins

Tools: MS Project, Confluence, Selenium, Appium, JMeter, Sonar, Load Runner, Load UI, QTP, Quality Center, JUnit, Microsoft Test Manager, SOAP UI, GIT, Jenkins, Clear Case, HP Agile Manager, ALM, BRIO, Jira, Tableau, TFA, Mantis, Trello, MS Office Suite, Visio

Management: Proposals, Pricing, Strategy, Planning, Allocation, Estimation, Scheduling, Tracking, Reporting, Process and Quality audits, Root cause analysis, Defect Triaging, CMMi adherence and Change Management, EVM metrics

Domains: Banking, Payments Industry, Telecom, Cable, Public sector and Entertainment

OS / Servers: Win 95/XP/7, UNIX, BEA Web logic 10.3.3

Languages: C, C++, Java, PL / SQL

MS: Access, SQL Server, Oracle RDBMS

Web: HTML, XML, XSD, WSDL, Visual Basic, VB Script, Java Script and CSS

PROFESSIONAL EXPERIENCE:

Test Manager and Scrum Master

Confidential

Features Tested - Accounts, Login, Dashboard, Messages, My Finance, Products, Settings, Transfer & Pay, Omniture, Polymer 1.0 upgrade in DNA; Make a Payment, Receive a payment, Alias management, Dispute resolution, Liquidity management, Payment reconciliation, Technical & Invoice reconciliation in NPP, Risk Shield fraud check.

Environment: .Net Framework 4.5, SQL Server 2012, Telerik Web-UI Controls, Microsoft Test Manager ( MTM), Team Foundation Server (TFS) and Selenium framework, Java 1.8, Web Services, Visual studio 2012, SOAP UI, Maven, Trello, Appium, LoadRunner, Load UI, GIT, Jenkins, Visio, Scaled Agile Framework for Enterprise (SAFe), BDD and TDD, Continuous Integration, Improvement, Cucumber Spec Flow

Responsibilities:

• Mentor and manage the globally dispersed, cross skilled scrum team, Onsite Offshore coordination, facilitate communication, remove Impediments, collaborate with stakeholders
• STLC management - prepare Test Strategy, Planning, Estimation, Prioritization and Scheduling
• Manage Test Case & Defect life cycle, ensure Requirement Traceability, conduct Triaging, Defect Prevention and Root Cause Analysis meetings
• Conduct and manage Functional, User Interface, E2E, Device, Automation, Integration, Junit, Accessibility, Performance, Soap UI and Omniture testing
• Conduct Test execution cycles for the phased releases, enhancements and change requests
• Perform Risk evaluation, requirement validation and service integration tests as part of Risk Shield
• Automation framework set up and Regression suite Automation
• Reporting - Conceive, maintain and report daily, weekly and milestone metrics for Leadership Review
• Establishing Burn Down Charts, Visual Kanban Boards & Test status reports for effective tracking and reporting
• Facilitates Agile ceremonies like Daily Stand up, Sprint Planning, Sprint Review, Retrospective
• Involved in Proposals, Pricing, Process and Quality audits

Test Manager

Confidential - Charleston, WV

Features Tested - Account Maintenance, Payroll Processing, Correspondence, Reports, Workflow and Interfaces.

Environment: Pension Administration System (DPAS) framework, .Net Framework 4.5, SQL Server 2012, Telerik Web-UI Controls, Microsoft Reporting Services (SSRS), InRules BRM engine, ApplicationXtender Workflow and TFS, Selenium, QTP

Responsibilities:

• STLC Management, including preparing Test Strategy, Estimation, Planning, Prioritization, Drafting and Execution of test cases
• Evaluating various test design techniques, establish testing standards and check lists
• Test Case and Defect Management through QTP
• Test data analysis, test bed and sever set up, build test scenarios
• External system coordination through design calls and status meetings
• Manage the test execution cycle for the revised business flows and process maps
• Conduct effective reviews, defect triage and prevention activities
• Reporting QA Metrics for Senior Management Review and Conduct the internal gating
• Manage the QA team, collaboration with external stakeholders, Resource Planning and Allocation
• Assuring quality by establishing process in the Agile environment, around traceability, execution, and reporting
• Handle various test flavors like Smoke, Ambiguity, Functional, UI, E2E, Regression and Cross Browser Testing

Test Manager and Scrum Master

Confidential

Features Tested - Order Management, Account Activity, Pricing, Merchandising and Reporting

Environment: Site Core 7.0, SharePoint 2013, HTML, CSS, JS, JIRA, Visual Studio, C#.NET 4.5, Windows 8, IIS 7.0, TFS and .NET Framework 4.5, Jquery2.0, Windows apps, Mantis, Visio, Tableau, XML, WSDL, QTP

Responsibilities:

• STLC Management which includes preparing Test Strategy, Estimation, Planning, Prioritization, Drafting and Execution test cases
• Test Case and Defect Management through QTP
• QA Metrics and report generation for Senior Management Review with timely MOMs
• Test data analysis, test bed and sever set up
• External system coordination through design calls and status meetings
• Conduct effective reviews, defect triage and prevention activities
• Mentor and Lead the novice QA team, Onsite Offshore coordination, Resource Planning and Allocation
• Assuring quality by establishing process in the Agile environment, around traceability, execution, and reporting
• Handle various test flavors like Smoke, Functional, UI, E2E, Device, Database, Content Management and Requirements Ambiguity Testing

Senior Test Lead

Confidential - Camp Hill, CO

Features Tested - Order Modification Flow, Advanced Home Media Product for DVR, Denver DB replication to Phoenix, Paperless Billing

Environment: QC, JMeter, Sonar, Java 1.6, Ext-JS, LDAP, XML, HTML 5, CSS, AJAX, JQuery, Oracle RDBMS 11g, BEA WLS 10.3, Hibernate, Junit

Responsibilities:

• Mentor and Lead the geographically dispersed team, Onsite Offshore coordination
• Attending design calls, preparing DD,UCD, Test Plan and Test Cases
• Writing and executing JUnits for Unit testing the functionality
• Aiding SQA in Performance testing using JMeter
• Handling internal g ating and SQA Audits for the project
• Involved in CMMi project audit with corporate team
• Test Report generation and reporting to Senior Management
• Deployment and production support during Enterprise Releases
• As Secondary CC, administering project volume and deliverables
• As KM Prime, prepared knowledge documents for reuse and effort reduction
• Project Milestone tracking, Resource allocation and Effort estimation
• Involved in Pre Sales

System Test Lead

Confidential - Bethpage, NY

Features Tested - Phone features (Call Forward, Call Waiting, DND, Toll Free, C2C, Hunt Groups and Private Outbound calling), DVR functionality and PCtoTV

Environment: HP QC, JIRA, MS-Office, Apple iOS and Android devices, STB, TV, Sling, Instruments, Sikuli

Responsibilities:

• Prepare QA test strategy, Test plans in HP QC, Test Data in the Network Lab
• Perform Sanity, Manual Regression, Cross Browser and User Acceptance Testing in Production and Pre-Production environments
• Defect tracking in JIRA and status reporting to senior management
• Mobile device validation in Apple and Android devices.
• Offshore work assignment, coordination and test results review
• SPOC for Optimum Portal to external vendors like HBO, FOX etc.
• Member of Infosys internal Employee background check panel
• Conceived the idea and prepared an exhaustive Regression Test Suite for Optimum Portals which was highly appreciated by the Vice President, Confidential
• Developed wonderful relationship with executive stakeholders with proactive status reporting
• Resourceful during the RFP activities
• Conduct E2E testing of Confidential products

Lead Business Analyst

Confidential - Philadelphia, PA

Features involved - Mobile CDV, Xfinity, Soft Phone, UID and Email integration

Environment: Microsoft office, Visio and UML

Responsibilities:

• Requirement elicitation by collaborating with various Stake Holders like Business, Legal, Design, Testing and Marketing Teams of Confidential .
• Competitor Analysis and Market research
• Coordination with Offshore counterparts in preparing the PRD, Use cases & FSD
• Reviewing the Offshore deliverables
• Developed and published templates for PRD and Use case documentation
• Voluntarily conducted Quarterly Project parties

Production Support Lead

Confidential - Boston, MA

Features Tested - Arbor and Journal Feed Files, Value added services

Environment: Java, Web Services, HTML, XML, UNIX, JS, and PL/SQL, WLS, Waterfall methodology

Responsibilities:

• System testing the VASIP a pplication, Production changes and CRs
• Deployment support with BVT and Sanity checks
• Automation and monitoring the System feed batch jobs
• Mentoring and Leading the team, Offshore coordination
• Set up stored procedures and triggers to monitoring the system health
• Involve in system downtime maintenance, recovery, and handle support tickets
• Collating the status of various tracks and reporting to the Director of VASIP
• As Configuration controller, take care of code check-in to Clear case and packaging

Programmer Analyst

Confidential - Dallas, TX

Features Tested - Confidential FiOS, Legacy data migration

Environment: J2EE, Web Services, SQL Server, XML, DHTML

Responsibilities:

• Design calls with multiple stakeholders
• Validation of legacy data migration in close association with DBA
• Test support during SSP maintenance phase
• Co-ordinate with workflow management team to identify & create t riggers for batch processing of order data
• Taking part in Infosys Account level activities like renewals of SOW for all projects based out of Irving, conducting project parties etc.

Senior Software Tester

Confidential - Roanoke, VA

Features Implemented - Performance Appraisal, Incentives, CSR Feedback

Environment: DHTML, Oracle DB, Java, Design Patterns, Data Structures and Algorithms, Waterfall methodology

Responsibilities:

• Requirement elicitation by collaborating with various Stake Holders like Business, Legal, Design, Testing and Marketing Teams of Confidential .
• Validation of DHTML front end forms, Test data preparation
• Validation of Quality and Incentive applications
• Coordination with Offshore counterparts in preparing the PRD, Use cases & FSD
• Configuration Controller for the Project Volume,
• Post deployment health check

Software Tester

Confidential

Features Tested - Retirement, Accrued and Disability benefits for FESCO customers which include GM, Textron, and Pepsi etc. Benefit eligibility calculation, Years of Service and Nomination rules.

Environment: MS Excel, Macros, VBA, MS-Access and BRIO, VB script, Waterfall methodology

Responsibilities:

• Coordinate with the business analysts and project managers to gather requirements.
• Validate Benefit Calculation engine in VBA, Develop reusable Excel macros
• Test the maintenance requests, production bugs and change requests using BRIO tool
• Remote testing the application on stage servers
• Member of Training Panel for new team members