SUMMARY:

• Highly experienced Software Test Engineer with over sixteen years of experience in software testing in Manual testing, Automated testing and Computer Networking.
• Comprehensive knowledge of testing window - based and web-based applications, test methodologies and automated tools
• (Test Director, Quality Center, Jira, Zephyr, Clear Quest, Clear Case, Rational Quality Manager, Rational Test Manager, Rational Team Concert and Requisite Pro).
• Possess strong analytical, problem-solving, and communication skills.
• Proficient in software Development life cycle including analyze requirements, test plan, test case creation, test execution, and bug tracking.

AREAS OF EXPERTISE:

• SQA Testing & Methodologies
• Writing test cases
• Executing test cases
• Requirements Analysis
• QA & QC Standards
• Waterfall & Agile Environments
• Positive & Negative Testing
• Integration & System Testing
• Functional & Regression Testing
• Section 508 Compliance Testing
• Client/Server testing
• Web-based Software Testing
• Manual Testing
• Automation Testing
• Defect/Bug Tracking
• Test Strategies & Coverage
• Documentation

TECHNICAL SKILLS:

Databases: DB2 - SQL Server/Studio, MS- Access, Oracle

Hardware: Cisco Routers and Switches, IBMIL IT3& IT5 Passport Card Printers

Operating Systems: Windows 95/98/2000/2003, 2010,Windows NT, XP, UNIX

Testing Tools: WinRunner, QuickTestPro Test Director Load Runner, Quality Center, IBM Rational suite tools (Clear Quest, Clear Case, Test Manager, Manual Tester), Jira/ Zephyr, Subversion, Jama Contour, Confluence

PROFESSIONAL EXPERIENCE:

Confidential

Software Test Engineer 3

Responsibilities:

• Supported the implementation of the End-to-End Software Supportability (E2ESS) upgrade for the DISA Stepstone and HNSWDO software systems.
• Performed integration and regression testing for Stepstone and HNSWDO software, ensured user interface applications met established requirements and operated within the guidelines of accurate functionality.
• Developed and implemented test plans, test case scenarios and performed adhoc testing based on government requirements and change requests (CR)s.
• Participated in Scrum and stand ups. Developed and executed test strategies, test cases and test scripts for Web Applications, client/server applications and Web Services.
• Performed smoke, black box, regression, functional and system testing.
• Managed assigned test artifacts and requirements traceability matrix.
• Worked with other members of the team to generate creative and innovative solutions to issues.
• Worked with the development team on reporting and resolving issues
• Participated in requirements analysis.
• Participated in performance and load testing.

Confidential

Snr. Consultant

Responsibilities:

• Developed Test Cases and Test Scenarios in JIRA/Quality Center
• Ownership of my own Epics and translating them into User stories
• Developed User stories and Acceptance Criteria
• Participated in daily Scrum/ Stand up meetings
• Participated in Retrospective meetings after each Sprint
• Conducted Regression, System, UAT, Integration testing in accordance with Client standards and processes.
• Performed testing for World Refugee Application Systems (WRAPS)
• Tested different levels of user authentication and conducted testing by cross- verifying the information at various levels for different RSCs and RPC (Resettlement Centers and Refugee Processing center)
• Logged defects in JIRA
• Used SVN to track software resources such as Design documentation.
• Captured and documented artifacts.
• Performed Back-End testing using SQL Server Management Studio to verify database changes and data conversions
• Worked with the Requirement analysts, Developers, Design and Product Owners during Sprints planning and Sprints.

Confidential

Snr. Functional Tester

Responsibilities:

• Developed Test Cases and Test Scenarios.
• Conducted Regression, System, Integration testing in accordance with Client standards and processes.
• Performed testing for CATS, Internet Advertisement and Single Authentication
• Performed testing on Crystal Reports.
• Testing for different levels of user authentication and conducting testing by cross- verifying the information at various levels for different agency’s
• Logged defects in Clear Quest
• Used Clear Case to track software resources such as documentation.
• Captured and document artifacts.
• Performed Back-End testing using MS Access and DB2 to verify database changes and data conversions
• Closely worked with the business analysts, developers, project managers
• Attended analysis walkthrough, meetings and coordinated with testing team

Software Test Engineer

Confidential, Arlington, VA

Responsibilities:

• Perform as an IV&V tester for system integration test efforts for Department of State, Consular Affairs (CA) testing U.S. Visa and Passport applications to include both hardware and software testing in a Collaborative (Agile) Environment.
• Analyzed software requirements, design, and use cases to carry out test execution.
• Created Test cases based on business owners approved and testable System Requirement Specifications, Design Documents and ICDs
• Utilized SharePoint for all documentations, document templates, process, workflow)
• Provided daily status to customers.
• Generated status reports to communicate test results to management and customers.
• Recorded test defects using Clear Quest defect tracking system.
• Utilized Requisite Pro for viewing requirements and use cases.
• Performed hardware testing to include biometric devices digital photo quality analysis, fingerprint scanner, and document scanner.
• Worked on multiple concurrent assigned projects.
• Performed front-end and backend testing on Web Applications (.NET and JAVA) using Toad Software, SQL, and ORACLE.
• Reviewed all deliverable documents (Installation Guide, User Manual, Database Installation, Software Release Notice, and Quick Review Guide).
• Produced all documents in preparation for testing (Test Outline, Test Design, Test Case, and Test Plan).
• Created Test Report after test cycle is completed.
• Assisted with Automation Test Script.
• Participated in weekly status meeting.
• Trained newly employed testers

Software Test ANALYST

Confidential, Largo, MD

Responsibilities:

• Supported full lifecycle testing for the Field Data Collection Automation (FDCA) testing with focus on data strategy and application interfaces.
• Daily activities included business process flow mapping, automation, test scripting, requirements mapping, execution, defect identification and resolution.
• Analyzed Use Cases and Requirements related to the Interfaces portion of Address Canvassing and Group Quarters Validation.
• Mapped Use Cases and Requirements to Address Canvassing and Group Quarters Validation Interfaces scripts.
• Participated in the creation of Address Canvassing and Group Quarters Validation Interfaces conditions and scripts.
• Logged and Analyzed Action Items/PTRs.
• Participated in joint peer reviews of the test scripts with the Business Intelligence team including attending CCB meetings to ensure that test scripts were completed and functional.
• Developed negative and positive testing scenarios and prepared testing data for various reports.
• Executed Test scripts using Quality Mercury Center tool.
• Logged and analyzed action Items (Defects) and updated test scripts where test script defects are encountered during execution.
• Communicated to the developers, test team management and the client any blocking issues delaying execution of scripts.
• Assisted the Mobile Computing Environment and BI Reports test groups with completion of test activities during execution of their test scripts.
• Performed manual testing on all functionality unit of the Hand Held device for the 2010 census.

Quality Assurance Analyst

Confidential, Greenbelt, MD

Responsibilities:

• Involved in design of Decision Support System in the implementation of enterprise-wide corporate data warehouse.
• Performed automated functional testing using Mercury QuickTest Professional.
• Involved in the development of Test Plans and Test Cases and possesses expertise in Business Function Testing, Integration Testing and Regression Testing.
• Reviewed and analyzed user requirements, participated in verification, validation and acceptance testing for developed software.
• Created and executed Test Cases and compared the actual results with expected results.
• Executed test cases and reported the defects found during testing through Test Director Defect tracking system.
• Performed all categories of testing such as System testing, Regression testing, Functional testing for web-based e-commerce application.
• Worked with users on Business requirements in the service provider/service logistics area.
• Worked with developers to analyze technical specifications and designed documents

INTERNET SYSTEM ADMINISTRATOR

Confidential, Beltsville, MD

Responsibilities:

• Performed System administration duties such as creating new accounts, making changes and maintained lists and performed backups on Solaris and Windows 2000 and NT4.0.
• Installed, configured, and supported Windows 2000 and NT 4.0 Server operating systems, Windows 95, 98, Microsoft Exchange Server 2000 and Microsoft Outlook.
• Troubleshot network hardware and operating system software related issues.
• Updated all operating system patch levels as well as firmware for servers and network hardware.
• Provided all forms of LAN support in over a 1000 user network.
• Troubleshot Servers, Workstation, Print servers, and network storage devices.
• Installed, configured and troubleshot WINS Server, DHCP, DNS and HOST Files.
• Responsible for server software configuration and standardization.
• Installed and configured system protocols/services, and resolving networking connectivity related problems

SYSTEM ANALYST

Confidential, Washington, DC

Responsibilities:

• Performed System administration duties such as creating new accounts, making changes and maintained lists and performed backups on Solaris and Windows 2000 and NT4.0.
• Installed, configured, and supported Windows 2000 and NT 4.0 Server operating systems, Windows 95, 98, Microsoft Exchange Server 2000 and Microsoft Outlook.
• Troubleshot network hardware and operating system software related issues.
• Updated all operating system patch levels as well as firmware for servers and network hardware.
• Provided all forms of LAN support in over a 1000 user network.
• Troubleshot Servers, Workstation, Print servers, and network storage devices.
• Installed, configured and troubleshot WINS Server, DHCP, DNS and HOST Files.
• Responsible for server software configuration and standardization.
• Installed and configured system protocols/services, and resolving networking connectivity related problems
• Provided technical assistance with training users and setting up profiles for the users
• Responded to clients’ inquiries concerning system operation and diagnose system hardware and software problems.
• Coordinated activities with helpdesk network services and other information system groups.
• Replaced defective or inadequate software and hardware.
• Installed and configured units for installation of hardware and peripheral components such as printers and Disks drives.
• Troubleshot network configuration both locally and remotely.
• Supported RAS dial up networking for users on travel missions using TCP/IP and IPX/SPX.
• Analyzed, tested and coordinated Year2000 inventory.
• Supported users both locally and remotely using Windows NT4.0 Server and Novell Intranet Ware Clients