SUMMARY:

Software Quality Assurance Tester with 15 years of experience, self - starter with diverse technical skills. Ability to manage tasks, develop testing strategy and organize a work plan.

TECHNICAL SKILLS:

• Test Director
• SQL Server
• IBM AS400
• Unix
• JIRA
• XML
• Test Planning
• Oracle9i
• PVCS
• HP
• QTP
• Develop Test Cases
• Teradata SQL
• NT Server
• MS Visio
• API/Web Services
• SQL Query
• Tandem
• SQL*Plus
• MS Tools
• SOAP
• Data Analyst
• Computer Operator
• Bug Tracker
• Business Object
• Selenium
• APPLICATION SKILLS
• Service Application
• Education Application
• Financial Application
• Retail Application
• Sales Application
• Medical Application

PROFESSIONAL EXPERIENCE:

Confidential

ADE UAT Testing

• UAT testing the Apple Distinguished Educator Application an world wide application. Logging issues into Radar a (bug tool). Assisted teachers through the Discussions & Collaboration site to resolve issues. Review the submitted applications and the attach video they created, then stage the application to the next level. Updated a File Maker database to keep track of all applications that have been tested or had issues for all Regions (Americas, Asia-Pac, and EMEIA).
• Learned Apple application’s and products, (MacBook Pro, iPad, iOS, iTunes, iBooks, etc. and apple configuration). Attend project meetings to go over bugs fixes and deployment.

Confidential

Sr. Software QA Tester

• UAT testing for an Education Application, subjects English I, II, Algebra I, II, Geometry, Biology, and Social Study (History). Admin. Login, created Bank Items which are set of questions, created forms, created tests, schedule tests, and Student Login to take the tests. Within the items/question tested the tools that a student could use, like calculator, notepad, sketch & highlight, color scheme, and masking.
• Tested the applications on Network Connection and Wireless, with several platforms -Windows and Browser, like Laptop, Desktop, iPad, Android and, Mac. Retest the applications on different environments Test, UAT, Stage, and Production.

Confidential

Sr. Software QA Tester

• Responsible for evaluating and testing new or modified software programs for Web and AS400 applications, review documentation, diagrams, and/or flowcharts, to determine if programs will perform according to user request and conform to guidelines. Write test plans and test cases that map to the requirements and design. Document and communicate project status and issues effectively to team members and stakeholders. Created Agencies and Policies (renewals, restated, cancellation, payments, and endorsements) tested the full cycle application, validated results, accuracy, reliability, and conformance to establish standards. I Log all defeats into Compuware Track Record, and assign to developer. Regression testing all applications on Window 7 updated. Analyst requirements and point out clarification with Business Analyst of any issues or corrections needed. Attended project meetings with Project Business Analyst and Development to review requirements.

Confidential, Austin Tx

Software QA Tester

• Review all Software Requirements to test New Loans, Renewal Loans, Payments, Voids, and Returns for loan type Change Card, ACH, and In Store Funding. Use Selenium for automation testing to create New Loans. Create defects through JIRA tracking tool. Work with Visual Studio Express 10 modified VB Script for automation testing the application for several States. The applications per state, for three loan application types, Cash, Auto Loan, and Credit Card. End to End Testing from Web-base application Online Lending and the backend application. Validation the database tables, by running queries. I made some basic changes to Java scripts to run Selenium to test different states and loan types. Created a join query to validate data on two tables

Confidential, Austin Tx

Software QA Tester

• Reviewed Software Requirements and created Test Plan, Test Data, Test Cases, and logged all the defects, into the bug tracker system for several applications, Department of Family and Protective Services (DFPS), Children and Pregnant Women Prior Authorizations (CPW)Centralized Billing System (CBS), Radiation Kit Manager (KIT), Remote Site Billing (RSB), Remittance Disposition System (RDS), Annual Hospital Survey (AHS).
• These systems were re-developed through .Net, the old systems that were Fox Pro application. The application databases, Sybase SQL and Oracle. Create SQL queries to review data on some tables. Also tested the applications to pass Section 508 Accessibility Compliance, used different accessibility toolbar for testing, JAWs for reader, Zoom Text, Color and, WAVE. Did a CBS application Demo to the users before the UAT testing. I attended the weekly project meetings with development and business team members. I Work with developers to do some unit testing through Visual Studio 2005.

Confidential, San Antonio, Tx

Data Analyst

• Follow the strategy planning document, to create a Master grid assign list id#, description, event code, output id#, Offer Code, and Marcom. From requirements develop all the segments, create campaign id’s, schedule the date for campaign run. Within a campaign there are several segments broken down, per product type. Load master grid information into a Campaign Table. Execute scripts to run campaigns, thru a Export application send output results to vendors for postal mail to customers. UAT the new version of Business Object (BO XI)

Confidential, Austin, Tx

Quality Assurance Tester II

• Medical Application tested as a dashboard usage or standalone application; on chart, schedule, billing, tracking broad, lab flow-sheet, DocMan and request medication. Tested with new or existent patient, provider, assistant provider, nurse, clinical facility and pharmacy, created visit notes with different illness, medication, vitals, ICD-9, allergies, past medical history, family medication history. Tested bug fixes, new features, reviewed specs/requirements, created test plan, created test scripts, and executed test scripts on different test environments. Develop SQL queries to pull info on Chart, Tracking Board, Schedule, Demographic.

Confidential, Austin, TX

Quality Assurance Tester

• Ell Assessment a product for teachers, administrators, and principles to keep track of student’s progress on Reading, Writing, Listening, and Speaking.
• Power Up web base product for students to read a set of books assigned by the teacher. Software that provided quizzes for student to take.

Confidential, Austin, TX

Quality Assurance Analyst Tester

• Retail Application dashboard on Point of Sales, Returns, Inventory, Back Office, and Central Office environment. Business Requirement review, clarify requirement details with Business and Development.
• Developed test scripts, and reviewed them with Business and Development.
• Install build releases. Grouped test cases schedule execution. Enter defects into Test Director. Provided defect report at project meeting.

Confidential, Round Rock, TX

Software Tester III/ Senior Quality Assurance Analyst

• I Work with business and development team to clarify requirements for a test plan. Drafted, revised, and maintained test plan and scripts. Executed test procedures according to software requirement specifications. Worked with various applications manufacture, sales, services, and web-base with Oracle 9i database, SQL*Plus, NT Server, Soap and mainframe Unix environment, Web Content Accessibility Guidelines 508 section. Tested Dell Sales application for Small Business loans that the test environment integration API/Web Services to Dell Financial application. I Work closely with the Dell Financial QA Tester to resolve issues. I also tested End to End Web-base Dell Serv application front end to Dell Service mainframe application backend. I learned QTP setup automation testing on three applications. I did a QTP demonstration on our QA staff meeting. Tested applications on OS Windows 2000, XP, Vista and 98 with desktops, laptops and servers. Also executed some shell scripts to verify results.
• Logged defects and made recommendations to address defects.
• Documented, evaluated and researched test results.
• Performed troubleshooting and retested software corrections to ensure problems were resolved.
• Evolution testing procedure document for future replication, use on other projects.
• Conduct performance and scalability testing with IT operation system support team.

Confidential, Austin, TX

Technical Support

• Performed troubleshooting to determine problems, helped users convert CCmail Archive fields to Outlook, updated property profiles, educated users and helped the Technical Support Department.

Confidential, Austin, TX

System Support Specialist, Help Desk

• Help Desk: assisted users and reset LAN and mainframe passwords. Documented unresolved problems and entered into tracking system.
• System Support Specialist: Performed troubleshooting of software and hardware on PC’s and IBM mainframe systems, installed software and set up New Gateway PC’s. Installed user workstations, performed mainframe backups, resubmitted batch jobs when failed, ordered weekly supplies, filled out forms and called vendors for printer or PC repair, assessed inactive and active address lines and assisted users with controller problems.

Confidential, Austin, TX

Technical Administrator

• Oversee QES application that captured software test scripts for the Cardinal/AS400 system.
• Performed database backups, executed the playback to re-test scripts, prepared test cycle folders with scripts, updated Access database, created Excel forms to keep track of test scripts, installed new version of QES to 14 PC’s and wrote new user programs.

Confidential, Austin, TX

Lead Computer Operator

• Lead and direct software test development projects of internal or external enterprise software applications, including design, written documentation, maintenance and running test scripts with testers locally and overseas.
• Review software specifications and project requirements to manage enhancements of project throughout lifecycle.
• Develop and deliver training sessions for end users and business analyst using live systems
• Backed up mainframe data files, monitored computer performance, network links, servers, escalated system, application, or network problems, monitored Netbatch automated job scheduler to make sure they ran successfully, fixed job failures, and/or notified programmers, ran special requested jobs for programmers, and sorted and prepared daily, weekly, monthly or quarterly reports for distribution.