Senior Technical Analyst Resume Durham, NC - Hire IT People

PROFESSIONAL EXPERIENCE:

Senior Technical Analyst

Confidential, Durham, NC

Research Design and Deliver Field IPTV Training
Technical edit of Field training documents
Assist Mediaroom and Support Engineers in Field problem resolutions
Resolve field technician problems

Technical Writer

Confidential, Albany GA

Author Oracle database analysis reports
Author technical database recommendations based on Engineer and Database Architect findings
Research articles and technical papers for group SharePoint

Technical Writer

Confidential, Goldsboro, NC

Author technical Electric Train Start test reports
Update Training manuals using Adobe Acrobat, Word and graphics programs
Author response to customer technical inquires

Technical Instructor

Confidential, Fort Gordon, GA

All lessons 70% Hands on
SNE (Soldier Network Extension) User and User Support Course
POP (Point of Presence) User Support Instructor
VWP (Vehicle Wireless Package) User and User
SKL (Simple Key Load) User Instructor
JNN (Joint Network Node) Instructor
BCPN (Battalion Command Post Node) Instructor
STT (Satellite Transportable Terminal) Instructor
CNR (Combat Network Radio) Setup and Operation Instructor
PRC - 155 Radio Interface to WIN-T Inc. 2 Instructor
Update Technical training classes
Author Public Key Infrastructure lessons
Install, troubleshoot and configure Cisco 3560 switch
Install, troubleshoot and configure Cisco 2811 router
Install and configure Cisco ASA (Application Security Appliance) 5510 Firewall
Install Network Monitoring System
Instruct Learners on how to use Network Monitoring System
TFTP mission configs into all Cisco devices using Solar Winds TFTP server or Tera Term TFTP server
Install, configure and test virtual Cisco Unified Call Manager on VMware
Install, configure and test hardware server based Cisco Unified Call Manager
Troubleshoot Cisco Unified Call Manager configurations and network errors
Developed Cisco Packet Tracer labs and scenarios
Handpicked for Key Management Infrastructure course ware development - Secure Key Exchange via network - similar to Public Key Exchange
Developed KMI course ware using SnagIt, Visio, Power Point and other tools
Developed Web based Training modules for KMI course
Developed KMI course ware using the ADDIE model
Troubleshoot Cisco configuration and Network errors
Troubleshoot related non-Cisco hardware errors
Install, troubleshoot and configure Juniper LN-1000-VPX router
SCP mission configuration into Juniper router
Troubleshoot non-Juniper related hardware errors
Load Juniper SLAX (Style sheet alternative language syntax) files
Install, configure and test TACLANE K-175 micro Inline Network Encryptor
Install, configure and test Distributed Computer Elements hosting VMware versions of Directory Services, Operating Element Manager, Expand Performance Enhancement Proxy, CPOF and TIGER
Troubleshoot related DCE errors
Troubleshoot TACLANE K-175 configuration
Troubleshoot TACLANE K-175 related hardware and network configuration errors
Update TACLANE operating system
Load security keys into COMSEC devices using SKL
Install, configure and test Harris BPU used for HRFU transmissions and network errors
Install, test and configure Combat Network Radio (CNR)
Troubleshoot CNR related errors
Instructor of Troubleshooting course on utilization of spectrum analyzers, Digital Multi-meters and Ethernet cable testers to isolate system problems
Physical set up of Satellite Transportable Terminal for testing and classroom use
Verify Satellite Access Request/Gateway Access Request
Confirm Satellite Access Authorization is received
Perform Pre-Deployment check for Satellite terminal
Deploy and test correct functioning of STT by performing satellite loopback
Perform loopback of STT toward parent node to verify correct operation toward parent node
Verify facilities present for attendees to practice remove and replace of generator and High Power Amplifiers of Satellite Transportable Terminals

Installation Engineer

Confidential, Durham, NC

Install, test and troubleshoot robotic pharmacy dispensing systems
Train pharmacists and pharmacy technicians on operation, maintenance and operator level troubleshooting of robotic system

TSA Officer Evaluator

Confidential, Vienna, VA

Evaluate performance of TSA officers
Train in proper use of both electronic scanning and physical detection methods of Improvised Explosive Devices

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Senior Technical Analyst Resume

Durham, NC

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