EDI Assistant Resume Pine Brook, NJ - Hire IT People

Objective

To obtain a dynamic and demanding support position in which my passion for finding solutions will help the company stand apart from its competitors.

Work Experience

EDI Assistant
6/2010-present Confidential, Pine Brook, NJ

Processing, troubleshooting, and technical support of EDI transactions, including importation of new claims, uploading of remits, and downloading/uploading of activity files. Reviewing all new incoming files for accuracy and completeness.
Documenting and maintaining records of EDI transactions for future audits.
Assisting system users with all hardware or software issues. Assisting IT Director with network and server maintenance, including upgrades. Creating new user profiles and configuring workstations.
Providing daily reports to all levels of firm management. Creating ad hoc reports as needed for firm managers, staff, and clients. Sending reconciliation reports to various clients.
Creating and monitoring daily predictive dialer campaigns; importing campaign report metrics and forwarding to management.
Creating and perusing outgoing demand letters to debtors.

Administrative Assistant
5/2009-3/2010 Confidential, Florham Park, NJ

Various reception duties such as answering 3 line switchboard, greeting guests, directing calls for 5 partners in firm, etc.
Managed office, including collecting/distributing mail and filing/archiving
Inspected tax returns and prepared returns for delivery to clients
Acted as personal assistant to partner: prepared correspondence, kept personal files, etc.
Downloaded brokerage statements for various high net worth clients

Administrative Assistant
1/2009-2/2009 Confidential, Bridgewater, NJ

Various reception/administrative duties such as answering 4 line switchboard, greeting guests, making reservations for corporate travel, etc.
Managed office, including maintaining/ordering supplies, distributing mail, and making bank deposits.
Entered orders for daily shipments of welded tubing.

Warehouse Services Representative
7/2008 - 11/2008 Confidential, Morristown, NJ

Checked all outgoing sample shipments for accuracy in lot number, product and quantity; provided Quality Control for all shipments leaving warehouse, including controlled substances.
Logged incoming calls for sample returns into CRM system; checked all incoming sample returns for accuracy, then confirmed sample returns in system.
Researched sample shipment and return discrepancies using internal reports system and FedEx tracking system.

Reconciliation Analyst
9/2003 - 11/2007 Confidential, Morristown, NJ

Assisted 500+ pharmaceutical sales representatives in reconciling their sample inventories according to PDMA guidelines via phone, fax, or email.
Trained newly-hired analysts on internal reports, PDMA guidelines, etc.
Assisted in developing a new database that encompassed data retrieval and reporting, QA/QC management, CRM, sample accountability, and warehouse management.
Proposed new reports to IT staff to help streamline the sample accountability process.
Proactively sought and identified possible internal or external compliance challenges for each accounting period, resulting in fewer FDA reportable instances.

Professional Skills

Extensive experience with Microsoft Office Suite, including Access, Excel, Outlook, Word, and PowerPoint
Extensive experience with CLS software
Experience with Ipswitch ftp
Experience with PGP encryption software
Experience with Corel WordPerfect
Experience with Citrix and Remote Desktop
Experience with LiveVox predictive dialer software system

Education History

Graduated
English and Liberal Arts

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Edi Assistant Resume

Pine Brook, NJ

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