SUMMARY:

• I am a US Citizen and QA Professional with a highly technical background with and 16 years of solid QA experience in many areas most currently webservice, JAVA, .NET and Enterprise Testing. I have a very technical and process oriented person. I am an automated and manual resource. I am advanced in Mercury Tools such as iTKO Lisa, Quick Test Pro ( QTP ), Selenium and other testing tools.. I have also developed object - oriented code for various clients. Excellent at scripting in Javascript, Java, VBScript, PHP, Python, JIRA, HTML, XML, REST, C# among others.
• Supported test activities associated with QA.
• Evaluated and interpreted QA requirements created by external vendors.
• Developed relevant test strategies and plans and attended test case reviews with clients.
• Utilized SQL and validation tools to evaluate test results.
• Trained Production support associates on latest QA functions.
• Managed regression test scripts and maintained end user documentation to facilitate hardware and software deployment.\
• Supported test activities..
• Evaluated and interpreted Point of Sale requirements created by external vendors.
• Developed relevant test strategies and plans and attended test case reviews with clients.
• Utilized SQL and validation tools to evaluate test results.
• Trained Production support associates on latest QA functions.
• Managed regression test scripts and maintained end user documentation to facilitate hardware and software deployment.
• 14+ experience in manual and automation testing of Client/Server, Web-based and Web Services applications, SOA and Enterprise Architecture.

TECHNICAL SKILLS:

Programming Languages: Visual Basic, VBA, VB Script, PL/SQL, ASP, HTML, JAVA, Java, junit,jmeter, C#

Tools: HP Loadrunner HP QuickTest Professional 9, Quality Center, Test Director, Clarify, VMWare, WinDiff, Ghost 5.1/6.0, Rational Suite, POS

Databases: SQL Server 6.5/7/2000, Oracle 7/8/9i debugging apps, Project and Office 2007+

Application Environments: Visual Studio 6 (Visual Basic, C++), PL/SQL, XML, Java Script, HTML, IBM Websphere, HTTP, SOAP, RMI, J2EE, POJO, WSDL, Web Services, .NET, Eclipse

Operating Systems: MS Windows 98/2000/2003/ NT/XP/7/8

Web Tools and Internet: IIS, Active Server Page, Front Page, Intranet, Internet Explorer 5.0/ 5.5/ 6.0/ 7.0, and Netscape 4.7/ 6.2, JIRA

Protocols: TCP/IP, FTP, HTTP/S, JNDI, JDBC, Expert in SOAP.

PROFESSIONAL EXPERIENCE:

Confidential, Orlando, FL

Quality Assurance Consultant

• IT Consultant - Consulted for many companies such as American Airlines, CVS, OCPS and Confidential . Expertise is in BA work doing Automated, Manual testing,UML, BPM and Activity Chart work. Also,expert in QA work. -Strong Knowledge of.C#, Selenium and HP UFT. Wrote and executed tests in both manual and automated settings. Performed load testing and performance testing. -Used SOA techniques to define the IT infrastructure to allow different applications to exchange data and participate in business processes. -In-depth Business Applications and Technology exposure on ECM, CRM, Time & Attendance and Legacy Platforms Migrations. -Extensive experience with process modeling using UML, flow charts, system data flow, task diagrams, sequence, data mapping, and use cases -Experienced in SharePoint Collaboration, LiveLink, SAP BO/Crystal Reports, Oracle and SQL Tools -Exceptional documentation skills for writing use cases and functional requirement documents as well as for creating Activity diagrams, State diagrams based on UML Methodology and business process flow diagrams using MS Visio -Experienced in documenting and mapping pricing processes for all rate plans and services. Also experienced in understanding existing legacy structures, systems and processes for pricing, design and help implement future integrated pricing solutions and integration activity -Experienced in all phases of the Software Development Life Cycle (SDLC) including requirements gathering, analysis, design, implementation, testing and deployment as well as software engineering methods -Experienced in performing Business Process Re-engineering. - Writing supporting test documents for BA and QA team such as test plan, defects test scripts, workflows, Activity Charts, TRD, BRD, SLA, UML, Use Case. - Using HP Testing Tools such as HP ALM 12 and HP UFT. ITKO Lisa, Loadrunner, Selenium, SOAPUI, WATIR. - Performing Blackbox,Performance,Webservice Testing and UI testing with HTTP/HTTPS, QTP, - Interfaced with project management team to discuss change management, dependencies and come up with project plan. Working under Agile methodologies including SCRUM. POS testing done,also.

Confidential, Dallas, TX

Quality Assurance Lead

• Started QA Automation Group. Duties include managing and writing Business Requirements, Technical Requirements and Test Cases for Centex Financial division. Also, writing automated tests in QuickTest Pro for website and write new JavaScript, HTML, VBScript Currently, manage 3 QA testers. Wrote requirements, test cases, use cases, procedures, test plans, defect tracking reports, work with change management, execution reports, status updates, risk assessments, and business proposals. Critiqued and improved QA process according to existing industry standards and best practices. Developed and maintained test case/requirements database (prior to Test Manager/ReqPro) Developed Test Cases, Test Plans, Testing Strategy, and Test Scope/Testing Schedule. Designed and coded automated test suites in QTP. Executed test cases which included black box, functional, performance, regression, and full-cycle QA. Advised Business Analysts and Project Managers. Managed Infosys team in India. Performed stress and performance testing using HP LoadRunner and TestCenter software tools. Provided consulting services for Business Process Testing using TestDirector for Quality Center and QuickTest Professional. Organized Test Automation Frameworks to leverage common functionality and object structure. Provided mentoring and knowledge transfer in Mercury Interactive tools and testing techniques to client resources. Managed projects, documentation and executive reporting for SOX Express, PeopleSoft 8.9 HR/Payroll application, Microsoft SharePoint Services, and Documentum projects. Led Quality Assurance team through development and maintenance of a comprehensive and reusable automated test scripts utilizing variety of advanced methods and techniques in order to ensure high quality of software releases and release management.

Environment: QuickTest Pro, TestDirector for Quality Center, Visual Studio, ColdFusion, SQL, VB Script, XML, Windows XP, VMWare, MS Project, MS Visio, UNIX

Confidential, Bedford, TX

QA Consultant

• Duties include, writing requirements,technical writing, test plans and application development with and VBScript for Websphere and Oracle environment for AIG Insurance. I was a member the group of consultants that Chamy Investments hired to help with the AIG Secure Payment project. Created reports using VB and Access for management. Configured and tested SQL Server Databases for proper performance and security requirements for QA and Requirements applications in Rational Suite.
• Consulting with MBNA Credit Card. Duties include starting automated testing culture with Mercury Quick Test Pro ( QTP ), project manage manual regression testing, mentor Winrunner testers, write automated tests in QuickTest Pro for website and write new JavaScript, HTML, VBScript and DHTML for website. Unix utilization for back-end testing. Created testing standards for group and technical writing for development using Robohelp.

Environment: QuickTest Pro, Infragistics TestAdvantage, TestDirector for Quality Center, Clear Case, Visual Studio, DB2, VB Script, XML, C#, SQL, .NET, AS400, Windows XP, Loadrunner

Confidential, Bedford, TX

Quality Assurance Engineer

• Started QA Automation group at Confidential Systems. Emphasis was to create more efficient testing through manual and automation QA that would eliminate the labor and hours used for traditional manual testing of our point of sale hospitality management system. Team Lead QA Analyst on the next generation software being created in Microsoft .NET,Weblogic and Peoplesoft modules.Tested both POS, WEB and .NET Hospitality solutions. Project management of testing included writing test plans, test cases, change management meetings and overall project planning with Microsoft Project 2000. Significant development of data testing modules utilizing C#. Used automated tools and C# .NET for black box testing, white box testing, functional testing, database testing, security testing in the RUP. Utilized C# to white box test object methods and properties for data, GUI and middleware objects. Tested restricted site areas for authenticated & authorized users, managed Raven/SSL encryption for credit card transactions. Management and creation of testing modules for POS (Point of Sale) restaurant software system. Maintained and developed all test processes such as test cases, test scripts, test plans and Configuration Management. Utilized CMM for the principles and practices underlying software process maturity for our applications. Installation testing and development for client/server software included new install, update install and uninstall of core software. Manual and automated testing of install process included test script creation reflecting install requirements, capturing verification points for milestones in install process and automated defect reporting. Used InstallShield Professional Standard Edition, SetupAPI, DDK, InstallShield Professional Windows Installer Edition, VC++, VSS for install development for client/server applications Automated testing of application using Mercury Loadrunner, Mercury Winrunner and Rational Test Suite. Communicated to management effectively about expectations from the quality assurance department. Managed 4 automated testers and 2 analysts.

Environment: Manual Testing, Automated Testing, QA methodologies. RUP, CMM, Mercury Test Suite, Mercury Interactive Testing Tools,Rational Test Suite, C#, .NET, XML, SQL Server 2000, SOAP,C++, Visual Basic,,, FoxPro database, Oracle PL/SQL, SQL Server, MSDE, Access, SQL queries, Install Shield Professional Standard Edition, defect management, technical documentation, JAVA, .NET, JAVA,ASP, IIS, and SQL Server

Confidential, Dallas, TX

QA Manager

• Manage QA testing process for a start-up firm that specializes in Financial Portfolio Administration and Portfolio Decision-Making Modules for Asset Management firms. Responsibilities included:
• Project Management of QA projects. Manual Testing, Automated testing and quality assurance of Client/Server and Web applications using both Black Box and White-Box testing techniques including product, regression, performance and load testing. Test modules with aggressive deadlines. Testing of financial reports which included calculation testing and data validation. Interface with developers, business analysts and customers toward meeting product testing and delivery. Working toward 100% automated regression testing in Visual Basic and environment. Automate various module tests using Rational Test. Designed QA process for my department, which included standardizing test scripts, QA workflow and other efficient processes. Perform unit, product, regression and configuration testing and analyze code and error handling with developers. Installation development and testing for client/server software included new install, update install and uninstall of core software. Security Testing for application level rights. Manual and automated testing of install process included test script creation reflecting install requirements, capturing verification points for milestones in install process and automated defect reporting. Utilize version control with Visual Source Safe. Main Technical Writer in the QA consulting group. QA of website portal for company with Quick Test Pro. Stress testing and Load Testing of application using Mercury Loadrunner. Technical and Business end user support. Managed 1 automated tester and 3 analysts. Utilized SEI CMM for the principles and practices underlying software process maturity for our applications.

Environment: ASP, XML,Visual Basic 6.0, SQL Server 2000,Configuration Management, Oracle 8.x, Install Shield, MS Access, Sheridan Active-X components,UNIX,JAVA, Rational Visual Test, Rational TeamTest, Mercury Winrunner, Install Shield, Mercury Loadrunner, Mercury Test Director,Windows NT, Visual Source Safe, SQL, COM, DCOM, Front Page, HTML, Photoshop, MS Project 2000, Mercury Test Suite,CICS,COBOL, Test Director

Confidential, Irving, TX

Senior Technical Analyst

• Primary role is to QA and design two Visual Basic HR/Payroll applications with SQL Server 6.5 database on the back end. Tasks required involve gathering user specs, data analysis, coding in Visual Basic to implement changes in the application environment, design User Interface, help administrate database to ensure data integrity, Y2K certification of C,C++,COBOL, CICS and DB2. Coded using object oriented methodologies and COM/DCOM. Load tested SABRE flight system using Mercury Loadrunner. Installed and maintained e-learning web solution for Human Resources. Wrote and tested install process for client/server applications. Wrote new InstallShield 6.0 installations for 3 client applications, Access DB Server application, Services/Executive Server application, and repackage (OEM) 3rd party Terminal Emulator.

Environment: Visual Basic 5.0, SQL Server 6.5, ERwin/ERX 3.0 data modeling tool, InstallShield, MS Access (for dynamic reporting), Sheridan Active-X components, WinRunner, LoadRunner, Windows NT, Visual Source Safe, SQL, COM, DCOM, MS Project 97,COBOL, CICS, DB2,C,C++, Test Director

Confidential, Irving, TX

Systems Quality Assurance

• Functioned as a Quality Assurance tester on major merchandising implementation. Functional, Database and Security black box testing Also, assisted Oracle programmers in white box testing modules. Designed and Managed retial and merchandising printing applications for Zales and other stores. Desgined Test Scripts, Test Cases, Managed testing lifecycle.

Environment: RETEK,C, C++, Oracle, COBOL, CICS