SUMMARY:

• Enterprise Quality Engineering Automation Manager with a PMP certification, offering 18.5 years of QA Automation & Technology Thought Leadership and Strategic/Tactical Management with Forward - Thinking Ideas and emphasis on Innovation and ‘Think Outside the Box’ Ideas & Solutions
• Rich Experience working with numerous Clients across various Industry Sectors such as e-commerce/Hospitality, Diversified Financials (Investment/Custody Management, Securities Finance, Brokerage, Banking, Credit Services), Healthcare/Insurance, Pharmaceutical, Retail, Government, Automotive, and Logistics/Transportation
• Experienced working in Adaptive Methodologies like Agile/Scrum including hands-on experience with ATDD/TDD/BDD in a DevOps/Continuous Integration (CI)/Continuous Delivery (CD)/Continuous Testing (CT) Environment
• Strong knowledge and Usage of Test Automation Tools/Techniques/Frameworks such as Selenium Webdriver/Grid, UFT/QTP, SOAP UI, CA DevTest, TestNG, Junit, Cucumber, Protractor, Appium, and Automation Frameworks such as Page Object Model (Page Factory), Hybrid, and Data-Driven
• Test Automation Framework Solution Roadmap Designer for Implementations of multi-tenant Architectures involving Middleware Technologies and Integration Frameworks like SOA (Web-Services/API - SOAP & RESTful), Service Virtualization, Web(Cross-Browser), Mobile (Native, Mobile Web and Hybrid Apps (iOS & Android)) using Virtual devices (Simulators & Emulators) and Real devices, Cloud, Client-Server, N-tier, Desktop, and Mainframe
• High Proficiency in blending Quality Management Processes, Tools, Technology, Creativity, and Engineering to transform ideas into defect-free application software, products and solutions
• Proven ability to build lasting relationships across Stakeholders to drive the adoption of QA Practices
• Exposure working in a global delivery model and a diverse environment with collocated teams scattered in multiple locations driving test effectiveness and efficiency
• Experienced in leading Test Effort for multiple Projects/Workstreams from a resource and financial perspective, along with the ability to structure and plan activities delivering solutions while minimizing risk and impact
• Participated in Backlog Grooming, Sprint Planning, Daily Stand-up, Sprint/Project demo, and Sprint Retrospective ceremonies on a Project/Release/Team level
• Demonstrated ability to learn and apply new & latest Technology, Tools, Techniques, Processes, and Industry Information and make recommendations on future directions for Quality Engineering
• Well versed with Budget Management, Resource Management, Capacity Planning, Forecasting, Risk Management, Vendor Management and Estimation
• Mentored and influenced QA teams across organization towards long term goals on capability building

CORE STRENGTHS/ COMPETENCES:

• Native, Mobile Web and Hybrid Apps (iOS & Android)/Responsive Web Testing
• SOA/ESB, Web Services (SOAP, RESTful), API Gateway Testing
• Automation Frameworks/Design Patterns: Page Object Model (Page Factory), Hybrid, Data-Driven, REST-Assured
• Functional/Integration/System/End-to-End/Regression/UAT
• Risk Based/Database (Backend) Testing
• NFR/Performance/Security Testing
• Cloud/Infrastructure Testing
• Enterprise Quality Engineering/Testing Center of Excellence (TCOE)
• Waterfall, V-Model, Iterative, Agile/Scrum, DevOps, BDD, ATDD, TDD, Scaled Agile (SAFe), 4D Project Framework (Discover, Design, Develop, Deliver)
• Test Data Management
• Service Virtualization
• Test Metrics

TECHNICAL SKILLS:

TEST AUTOMATION: Selenium (Webdriver/Grid), UFT (QTP), Tricentis Tosca, Appium, SOAP UI, CA DevTest, Postman, Blaze Meter, JMeter, SilkTest, LoadRunner

TEST FRAMEWORK: TestNG, JUnit, xUnit, Protractor, Cucumber, Spock

TEST/DEFECT MANAGEMENT: Rally (Agile Central), ALM (Quality Center), JIRA, Rational Clear Quest

SECURITY: HP Fortify, HP WebInspect

IDE: Eclipse, IntelliJ IDEA, Net Beans, Visual Studio

DEVOPS/CI/CD/BUILD/SCM: Ant, Maven, Gradle, Jenkins, SVN, Git/GitHub, Bit Bucket

TECHNOLOGIES: JAVA/J2EE, C#/.NET, XML, XPATH, XSLT, HTML, CSS, SOA/Web Services (SOAP/REST, JSON, JMS, MQ), JavaScript (Angular JS)

SCRIPTING: Python, Groovy, Gherkin, Perl, VB Script

DATABASES: Oracle 12c, SQL Server, IBM DB2, SQL, TOAD

APPLICATION SERVERS: WebLogic, WebSphere, IIS, Citrix, Share Point, Apache

NETWORKING: LAN, WAN, Intranet, Internet, VPN, Cable, Routers

PLATFORMS: Windows, AS/400, SUN/Solaris, UNIX, Linux

APPLICATIONS: Amadeus Hotel Platform (AHP), SunGard Global One, Amdocs Horizon

HARDWARE: IBM POS Terminal, Symbol Pocket PC

SOFTWARE: MS Project, MS Visio, MS Office

PROTOCOL: SWIFT

INFRASTRUCTURE: Monitoring - Service Now, App Dynamics

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Quality Engineering Automation Manager, Enterprise Quality Engineering, Global Solutions Delivery

Projects/Eco-System: Guest Reservation System (GRS)/Amadeus Hotel Platform (AHP), Responsive Web, API Gateway, IHG Eco-System (Direct Channels, B2B, Partners, Hotel, Corporate, Cloud, 3rd Party, Loyalty, CRM, Web, Mobile, CRO, IRIS, RMS, PMS, HCM, GCS, Avalon, Perform (RMS), Growth, Holidex, ODS, DMS, EIS)

Responsibilities:

• Provided extensive QA Automation Thought Leadership for establishing & implementing End-to-End QA Automation Framework, hands-on Strategy and Roadmap involving Full Stack Solution (Web UI (Responsive Web), Mobile (iOS & Android), Desktop, Databases, Mainframe, ESBs, Cloud, and Web Services/API Gateway) Automation across a Portfolio in a Sprint based Scaled Agile (SAFe) DevOps/CI/CD/CT Environment and a Global delivery model
• Implemented Page Object Design (Page Factory) Design Pattern and Data-Driven Automation Framework with TestNG using Selenium Webdriver, Protractor, Appium for WebUI & Mobile (iOS & Android) Automation
• Implemented SOAP UI/CA DevTest/REST-Assured/Groovy Automation Framework for SOA/Middleware (ESB/Web Services) & API Platform Gateway Testing and Load Runner for NFR/Performance/Infrastructure Testing
• Hands on Extensive Experience with Build and Deployment (Ant/Maven/Gradle), Logging and Debugging (Log4j and TestNG/Junit), Continuous Integration (Jenkins), Source Code Management (Git/GitHub/Bit Bucket) and Reporting (Report NG) Tools & Frameworks
• Collaborated with QA Team and Stakeholders to document Automation feasibility, Tool selection, Estimation, Strategy, Planning, Reporting, Metrics and to improve Efficiency and Effectiveness of Automation Framework
• Provided Technical Assistance, Deliverables Review, Mentorship, Direction, Budgeting, Forecasting, Resource Management and Defect Management to QA Team during Functional & Non-Functional Requirements, Security and Regression Testing across all Test Phases and helped in eliminating impediments
• Measured and Monitored Progress & Status to ensure Application Releases are delivered on time and within budget meeting or exceeding expectations
• Instrumental in transforming the Agile Delivery Model to adopt “Shift Left” CI/CD Release Management pipeline with Continuous Testing and Automated Toolchain
• Implemented Test Environment, Test Configuration, Test Schedule, Test Data Management and Service Virtualization Strategies for concurrent projects and software releases in collaboration with Specialized Testing Teams to remove testing impediments and formulate a vision for Growth and Expansion
• Contributed to Release Readiness, Milestone, Business Go/No-Go Reviews, and Participated in Production Deployment, Run Books and Implementation Plans
• Pushed new efficiencies with QA Team, from promoting test coverage to creating new tools and Evangelizing Automation best practices

Confidential, Boston, MA

Test Manager (Quality Management Group), Investment Management/Fund Services & Messaging/Infomediary Systems

Projects: SEB Infomediary UTR Direct Client Cash/FX Away model, RPMS, DB2 to Oracle Conversion, WTX/MQ/WebSphere Upgrades, Swift Releases (yearly), SUN Solaris to Linux Conversion, DBSPLIT - OLTP/OLAP, SQLJ to SQL-PL Conversion, Oracle 12C Upgrade, Client Implementations

Responsibilities:

• Managed and Orchestrated a QA Model involving Strategic/Tactical Planning, Stakeholder Co-Ordination, Goal Establishment, Risk Management, and Process Improvement Initiatives to ensure End-to-End testing of Web, SOA and Mobile based multiple concurrent Client Implementations, Infrastructure Upgrades, & Web Portal Work Streams
• Engaged in Scope Definition, Effort Estimation, Resource Forecast & Allocation, Test Scheduling, Work Prioritization, Defect Management, Release Management, Status/Metrics Reporting, and Test Environment Maintenance
• Resolved/Addressed Bottlenecks/Conflicts/Constraints/Dependencies by Implementing Corrective/Preventive Measures resulting in best solutions ensuring adherence to Quality Standards, Procedures and Methodology
• Developed/Published/Maintained QA Methodology, Standards, Processes, QA Process Map, Test Strategy, Test Plans, and Test Templates setting the vision and direction of QA
• Created an architecture blueprint for Test Automation and Implementation based on the technical landscape, involving DevOps, Continuous Integration, Build, Configuration, and Deployment Framework
• Assisted in recommending Automated Test Tools and led the Maturity and ROI Measurement of Automation
• Leveraged technical skills, knowledge and experience to move an immature testing organization toward a DevOps approach where quality is built into a continuous delivery pipeline
• Managed Test Planning, Development and Execution for Enterprise Web Services (SOAP and RESTful) using SoapUI
• Led the SOA Testing Effort involving levels of testing such as Service, Service Integration, Application Integration, Database, Infrastructure, Security, and Performance in a DevOps/CI/CD Environment
• Led Manual & Automation Test Effort for Web UI Cross-Browser (Selenium/Test NG), Mobile (Appium) and BDD (Cucumber/Gherkin) by providing Guidance, Mentoring, and Work Direction to Test Team accountable for all Facets of Testing in an DevOps/Agile/Waterfall Environment

Confidential, Boston, MA

QA Manager, Securities Finance/Global Markets SQA

Responsibilities:

• Coordinated all Test Management Activities, including Strategic and Tactical Planning, Design, Execution, and Defect/Status/Metrics Reporting across multiple Interface Teams and Projects
• Led Functional, Regression, Integration, System, Database, Volume and UAT Test Effort for various Work streams
• Provided Direction, Mentoring, Task Assignment and Prioritization to QA Team

Confidential, New York, NY

Test Manager

Responsibilities:

• Coordinated all Test Management activities for 3 Work Streams (eArraignment, Infrastructure Upgrades, Exchanges) providing strategic oversight and direction driving the Implementation of Testing capabilities of a Service-Oriented (SOA) Project involving Web Services/API Testing in an Agile Environment
• Managed Onsite & Offshore Test team in terms of test scope, effort estimation, resource allocation, test scheduling, work prioritization, assignment & review, status, defects & metrics reporting, and risk assessment & mitigation
• Defined, Designed, and Created QA Standards, Processes, Templates and Quality Management Plan (QMP) involving Test Strategy, Test Planning, and Test Execution for each of the work streams

Confidential, Miramar, FL

Lead Test Manager, International Business Enablement

Responsibilities:

• Initiated, Conceived, Defined, Designed, Recommended and Contributed to the Establishment, Implementation, Optimization, Improvisation of Standards, Processes, and Templates for the Operations, Governance, Enforcement, Performance, Reporting, Compliance and Alignment of Testing Center Of Excellence (TCOE)
• Coordinated all Test Management Activities working across Application/Platform Teams, driving the Implementation of End-to-End Testing capabilities, providing strategic oversight and direction and Ensuring Compliance and Responsibilities in alignment with Amex Method/1 Testing Standards, Processes, Objectives and Goals
• Coordinated, Engaged and Assisted in Documenting/Establishing/Facilitating Testing Work Objects (Test Scope, Risk-Based Testing (RBT), Test Strategy, Test Plan, Test Cases, Test Data and Test Environment) across all Project Phases
• Responsible for Test Resource Management (Hiring/Allocation/Utilization/Forecasting, Scheduling, and Finances)

Confidential, Hartford, CT

QA Lead/Coordinator, Automated Underwriting Program

Responsibilities:

• Led and Co-Ordinated Test Planning, Test Strategy and Test Execution for Functional, Integration, Database, System and End-to-End Workflow Testing ensuring On-Time Solution Delivery
• Supported UAT, Identified Process Deficiencies and Recommended Needed Adjustments and Solutions

Confidential, Green Bay, WI

QA Lead, Load Planning

Responsibilities:

• Led and Co-Ordinated Iterative Testing effort for multiple releases with Off-Shore team

Confidential, Montvale, NJ

QA Lead

Responsibilities:

• Led Test Team during Functional, Integration, System, Database and Regression Testing for Product and System Releases

Confidential, Bridgewater, NJ

QA Lead, DI&A-IS

Responsibilities:

• Led the QA Team and Co-Ordinated Tasks with Management, Vendor and Team to Conceptualize, Design, Test and Implement the Vendor developed Applications

Confidential, San Diego, CA

Lead Test Engineer

Responsibilities:

• Led the Billing Module Test Team and Performed Functional, Database, System and UAT Testing using Manual-Testing methods

Confidential, Madison, WI

Sr. QA/BSA

Responsibilities:

• Conducted and documented critical review of the current Application and Gap Analysis between POD and POA
• Documented Business Requirements Specifications for future enhancements through Requirements Elicitation

Confidential, Roseland, NJ

QA Analyst/Tester

Responsibilities:

• Developed and Executed Manual and Automation Test Scripts using SilkTest for Functional, Database, and Regression Testing for Pay Data Entry, Year to Date Load and Pay Check Calculator modules

Confidential, Houston, TX/New York, NY

QA Engineer, The Middleware Solution/Internet Services

Responsibilities:

• Prepared/Maintained/Executed Manual Test Cases for Functional, Integration, System, Database and UAT Testing and Automated Test Scripts using SilkTest

Confidential, Richmond, VA

Tester

Responsibilities:

• Performed System, Functional, Integration, Regression, Handset, Y2K, Database, and UAT Testing