SUMMARY:

• Over 5 years of experience in Quality Assurance, Manual testing of Software applications
• Proficient in Functional Testing, Regression Testing and User Acceptance Testing. .
• Strong expertise in all phases of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) implementing Waterfall and Agile, Iteration, Scrum methodologies.
• Extensive experience with Software Quality Assurance Testing on GUI based Client - Server & Web Based applications, ETL, Web Services, Data Driven Applications, Data Warehousing projects using manual testing procedures.
• Extensive experience in Manual testing of GUI and functional aspects of Web applications.
• Knowledge of writing SQL queries to perform database testing.
• Expertise in preparing test plans, formulating test scenarios, and preparing traceability matrix from the requirements document and test case documents Hands on experience in Agile Methodology attended daily Scrums, Sprint Planning, and Sprint Review Meetings, update the test data as per the frequently changing requirement.
• Experienced in Bug Reporting and Defect tracking using tools like HP ALM, Version One and Jira
• Able to work under pressure to meet deadlines and the ability to work in a cross-functional environment. Effectively able to work as a team member as well as independently.

TECHNICAL SKILLS:

Proficient in: SQL, SQL Server 2012, Manual QA Testing, JIRA, HP ALM, Test Manager, TFS, Version One, Test Run, Test Lodge, CQ

Familiar with: Visual Studio, SQL server, Oracle SQL-Developer, Selenium, C#, Java

Database: Oracle 11g, SQL Server 2012

MS: Microsoft project plan, Microsoft Office Suite, Publisher, Access, Excel, Power Point, SharePoint.

WORK EXPERIENCE:

Quality Engineer

Confidential, Atlanta, GA

Responsibilities:

• Using the requirements to create and execute manual test cases in HP ALM
• Effectively document identified product defects in VersionOne defect tracking tool.
• Participate in bi-weekly Agile SCRUM Team Sprint Planning to define estimations in points for development and testing of the stories.
• Utilize automation wherever possible during sprints; assisting with setting up and refactoring framework when necessary
• Assisted in Telecom Device/Mobile testing whenever possible.
• Summarizing and reporting results of testing efforts.
• Managing multiple priorities and tasks in a dynamic work environment.
• Installation of the kit to the QA environment
• Attending Sprint Planning to determine the team’s agile status within the organization
• Attending Backlog and demo meeting to assess software development progress

Technical Environment: HP ALM 12.02, Version One, Selenium Web Driver 2.0, C#, Java, Visual Studio, NUnit, NUnit2, SQL Server, ORACLE Database, Microsoft Office 2010, Share Point

Bug Tracking tools: Version One, HP ALM,

Confidential, Atlanta, GA

Manual QA Tester

Responsibilities:

• Participate in Daily Scrum meetings with Testers, BA, Developers, and Project Manager.
• Coordinating testing activities within QA and creation of the QA Test Strategy and Test Cases, and scenario building.
• Experienced Data Analysis, Pension, Pension Form/Monthly NT-Monthly Non-Taxable vs Total Non-Taxable Amount, Retirement, Deferred Compensation, Defined Benefits and Parallel Testing of Trans-Register in Finance.
• Responsible in analyzing data in different applications, interpreting legal documents and manually testing software, and ensuring that the information in the CPAS system matches up with the legal documents.
• Tracking defects in Test Lodge adding test snapshots and attachments as needed when providing updates to open defects in CQ.
• Performing and guiding progression of UAT and Regression related testing
• Responsible in consolidating all of the information in the proprietary systems, separate Access Databases, and Excel spreadsheets to one system, CPAS.
• Attendance of daily defect calls, and help in triaging the defects.
• Assist Development team with investigation of Production issues, as needed.
• Used basic SQL querying for retrieving data.
• Adhered to SDLC (System Development Life Cycle) protocols.

Technical Environment: Windows, Test Lodge, CQ, SQL Server, MS Share point, UNIX, Oracle, Microsoft Excel

Quality Assurance Analyst

Confidential, Atlanta GA

Responsibilities:

• Participated in Daily Scrums with Testers, PM and BA
• Involved in the planning sessions to break down the test plan into iterations
• Created comprehensive test scripts that are in accordance with business and technical specifications
• Executed test cases in an iterative mode using Agile methodology/practices
• Clearly and accurately communicated test results to the BA and PM.
• Developed, executed and maintained scripts using QTP.
• Regularly entered and documented issues /defects related to the test life cycle into the applicable tracking system.
• Performed Regression, documented test results, verified with the business lead to obtain signoff.
• Followed the defect management process to document, track and close defects
• Ensured that all QA work products are delivered accordingly to project test plan and schedule

Technical Environment: Windows, SQL Server Studio, JIRA, CDW, MS Share point, QTP (UFT), UNIX, Oracle, Microsoft Excel, Access, Microsoft Office suite.

Credit Analyst

Confidential, Durham, NC

Responsibilities:

• Offered standby assistance in implementation of Q/A protocol while interfacing with clients on phone with credit card charging issues Processed and confirmed credit payments electronically and coordinated efforts with credit bureaus to grant credit to clients while developing spreadsheet tracking system for monitoring purposes, and interfaced diplomatically with overseas clients to grant credit access.
• Customer Relationship Management (CRM), geared to help increase business solutions that helped increase sales and marketing efficiency.

Confidential, Durham NC

Responsibilities:

• Dealing with customer enquiries about the availability and cost of vehicles
• Taking bookings and explaining the terms of rental or leasing agreements
• Completing paperwork with the customer and taking payments
• Showing customers to their vehicle and pointing out any bumps, scrapes or special features
• Checking mileage and inspecting for damage when vehicles are returned
• Providing ongoing service and sales support