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Senior Quality Assurance Analyst Resume

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Alpharetta, GA

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SUMMARY

  • Senior software Quality Assurance testing professional with over ten years of experience in full software development life cycle methodologies, including designing, developing and implementing test plans, test cases and test processes.
  • Adept at working in complex, project - based environments with cross-functional and global teams in both Agile/Scrum and Waterfall environments.
  • Multifaceted experience in QA software testing, user-acceptance testing and team leadership.

CORE STRENGTHS

  • Test Plans, Cases, Matrices and Processes
  • Product Implementation / Validation
  • Functional Requirements
  • Agile / Scrum / Waterfall
  • Defect / Bug Tracking
  • Regression / Negative Testing
  • User Acceptance Testing, Plans, Cases
  • Integration / Migration Testing

TECHNICAL SKILLS

  • Quality Center / Test Director
  • JIRA
  • Team Foundation Server (TFS)
  • Microsoft Test Manager (MTM)
  • SharePoint
  • SAP
  • PowerPoint
  • MS Word
  • Excel

PROFESSIONAL EXPERIENCE

Confidential, Alpharetta, GA

SENIOR QUALITY ASSURANCE ANALYST

Responsibilities:

  • Perform functional testing of accounting software to ensure software is defect free.
  • Review test plan and test cases developed by offshore resource.
  • Troubleshoot issues reported by customers and clients to determine cause and next steps.
  • Work with project managers during implementations by ensuring all necessary files have been installed correctly.
  • Conduct walk-through of application once installation is complete.

Confidential, Atlanta, GA

SENIOR QUALITY ASSURANCE ANALYST

Responsibilities:

  • Analyzed and dissected business requirements to create comprehensive test plans and test cases for large and small initiatives to identify and prevent software defects in final product.
  • Provided testing estimates on assigned projects.
  • Created and updated test matrices from specifications; mapped test cases directly to requirements.
  • Documented software defects using bug tracking system and reported defects involving program functionality to software developers and project team.
  • Led defect review meeting to determine root cause and prevent recurrence of defects.
  • Led Scrum team on assigned projects by facilitating sprint planning meeting, daily standup, sprint review and retrospective meetings.
  • Trained product users on new features; promoted greater user understanding and satisfaction.
  • Demonstrated new product functionality to stakeholders and project team at the conclusion of each development cycle.
  • Interacted with business users in individual and group training sessions to promote greater user satisfaction with product.
  • Produced summary report and metrics of testing results to stakeholders and management.
  • Assisted business users by creating test plans, test cases, and test data to be consumed during User Acceptance Testing. Served as point of contact for questions and issues. Recorded and tracked defects.
  • Managed weekly production releases; verified and validated changes have been correctly implemented. Scheduled required resources, presented implementation and rollback plan during Change Advisory Board meeting.

PROJECT MANAGER

Responsibilities:

  • Created and communicated transition plan providing project team and stakeholders with roadmap and timeline of in scope processes and products.
  • Reported status of transition activities to project team, stakeholders and management during daily and weekly status meetings.
  • Identified, communicated and tracked risks and issues; helped to facilitate mitigation and/or removal of risks/issues.
  • Monitored and reported on project budget during monthly budget review meeting.

Confidential, Alpharetta, GA

SENIOR SOFTWARE QUALITY ASSURANCE ANALYST/LEAD ANALYST

Responsibilities:

  • Developed test plans and test cases for new functionality based on decomposed requirements.
  • Managed onsite and offshore vendor resources; assigned work, reviewed test cases and defects.
  • Conducted training sessions for offshore testing team; ensured same level of quality as the onsite testing.
  • Communicated and recreated defects for developers, business analysts and product managers.
  • Supervised User Acceptance Testing phase and acted as point of contact for questions and issues.

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