SUMMARY:

• Overall 10 years of experience with 4 years as Scrum Master and 6 years as Release/Change Lead/Business Analyst. Have broad ranging experience in Mortgage, Finance, Healthcare and Service Delivery domains.
• Expertise in Leading/Managing/Testing of Agile/SCRUM and Waterfall projects on large scale.
• Have an excellent command over Agile Methodologies, Agile Project Management, Scrum, Kanban, Agile Release Management, Retrospective and Requirements Analysis.
• Advanced command on various testing suites, agile& waterfall methodologies, monitoring tools and strong leadership & management qualities.
• Backed by strong credentials including 1st class computer science & engineering bachelor's degree. Highly motivated, adaptable, detail and result oriented individual, with strong focus on the quality. Good command over communication and facilitation skills, including the ability to deal with people with conflicting needs. Experience in working with Groups, Business Users as well as Senior Management.

TECHNICAL SKILLS:

Scrum/AGILE: Kanban Board, Task Board, Iteration Backlogs, Burn Down and Burn up Charts, Product backlogs, Team Velocity, PI Planning, Scrum Ceremonies etc.

Tool: Set: HP ALM, HP Quality Center 11, Selenium WebDriver, Eclips, HP AGILE Manager, SQL Developer, Caliber RM, Quick Test Professional 9.5, JIRA, RALLY, JAVA, UNIX, BO XIR2, SOA/SoapUI, Test DirectorProject Types: Mortgage (web/portal), Internet Banking, Digitalization of banks, Logistic shipping portals, POS - Non Transportation (FedEx Office).

Functional Domains: Claims, Loans, Mortgage, Single, Multifamily Loans, Deposits (Checking, Savings, ATM/Debit Cards, Check processing), Loans, EMV Chip, Returns, Money Back..

Testing Types: System, Integration, regression, middleware, functional, UAT, Performance, Database, Production, Risk Based Testing, Behavior driven development

PROFESSIONAL EXPERIENCE:

Confidential, Herndon, VA

Scrum Master/Release Lead

Responsibilities:

• Organizing all the ceremonies of scrum which includes Daily scrum/stand-up meeting, Iteration Reviews/Demos, Iteration Planning, Backlog Grooming, retrospectives and Release Planning.
• Confirm that the highest priority stories have been fully groomed from EPIC and are ready for Sprint Planning.
• Capturing team member capacity for the upcoming Sprint.
• Facilitate the Sprint Planning session and prepare tools and resources for Sprint Planning.
• Prepare draft of Sprint Report and finalize it based on the Demo and Product Owner acceptance.
• Facilitate Sprint Review session and ensure team is prepared for the Demo.
• Facilitate the team’s Retrospective and update team’s improvement backlog with commitments from the Retrospective.
• Update backlog and/or tool with tasks and commitments.
• Complete and share the team’s Sprint Commitment report.
• Capture end-of-day metrics and prepare Burn-Down and Burn-Up Charts for Daily Standup.
• Capture, track and resolve impediments, risks and dependencies.
• Update the current release’s Release Plan based on completed stories and changes from the Sprint.
• Schedule and facilitate Release Planning sessions for future releases based on the team’s cadence.
• Working with Kanban to keep track of ongoing user stories and tasks.
• Work with POs, Business partners to resolve critical defects impacting ongoing sprint testing.
• Leading and Managing BDD, ATDD and TDD Testing scrum projects.
• Creating Detailed Test plan specification, Test Strategies, Test data Strategies, Risk assessment, Test scenarios based on BRS, SRS and user stories.
• Work with Sr./ Functional Managers to provide project and resource estimations.
• Leading and participating to the project planning specifically to the functional/non functional requirements & testing phase.
• To work with Business and System analyst, Developers and product owners to resolve issues and defects.
• Leading the all types of testing phases- Functional, non functional, regression, integration, system, middleware, UAT, AGILE release level testing, test data management, test environment management, and test batch operations.
• Leading a team of 4 onshore and 20 offshore resources.
• Verification and validation of the application under test to ensure systems function as designed.
• Setting up QA processes and procedures for team members and new projects, ensuring the quality of other QA testers results, functional, regression, integrated and performance testing, test data management, test environment management, and test batch support and operations.
• To suggest and implement QA and testing process improvements and work with other teams to ensure overall software quality is as maintained.
• To discuss and work with Test Manager, Senior Developers, project Architects and vendors to ensure system components, such as applications, interfaces, networks, system software and supporting tools are available for testing.
• To document and design new QA procedures and standards and help in implementation of QA metrics for evaluating the quality of delivered applications in the production.
• Reporting issues, risks, impediments, daily and weekly execution and defect status to business partners, managers and directors.
• Scheduling and participating in BRS, SRS and feature reviews to understand the business requirements.
• Creating and managing requirement traceability matrix(RTM) to ensure complete business functionality is covered and delivered.
• Defect management with HP Quality Center, HP AGM and JIRA
• Work with Stakeholders on defining and managing the requirements, change requests, test process and project deliverables,

Confidential, Atlanta, GA

Quality Assurance Lead/ Business Lead

Responsibilities:

• Collect and manage Requirements and turn them into testing scenarios.
• Executing and maintaining scripts to verify testability of the code.
• Test case writing, test data preparation and test execution.
• To Validate High Level, Special and critical manual test cases on different environments.
• Design, develop and support user interface testing application and regression testing.
• Resource and project estimations.
• Reviewed existing Change process and adhered to Change management policy, recommended improvements new Change models
• Provided resolutions to an extensive range of complicated Changes
• Interacted with senior customer personnel on significant technical matters frequently requiring coordination across Business Change lines
• Defect management and follow-ups using HP Quality Center
• Verify and validate authentication requests and responses.
• Coordinate with product development teams and software engineers to recommend solutions to maximize performance and efficiency.

Confidential, Herndon, VA

Change Lead/ Release Lead

Responsibilities:

• Development of test scenarios, Test cases and Test data.
• Test and Defect management using HP quality Center and RALLY.
• Participate in Release Inspections, Release Walkthroughs and work product reviews.
• Development of Test Data strategy and data creation.
• To work with cross functional teams and managers to create testing strategies, plans, estimates, and schedules to support multiple projects.
• Leading multiple project-test teams to perform quality assessments that expose security flaws, reveal defects and identify areas of optimization.
• Leading AGILE testing teams to provide test roadmap and working with customers and turn the business requirements into working software.
• Manage and drive the adoption of recognized best practice and policy and contribute to the ongoing improvement of methodologies and assets and develop software testing policies, best practices and guidelines.
• Test and resource estimations for new initiatives as per project requirements.
• Develop Risk mitigation & assessment plan and test data strategy, metrics and best practices to verify that the system meets business and user requirements.
• Create quality assurance documentation and reports using a variety of diagnostic tools.
• To identify the scope of test automation to reduce manual efforts, executing automated scripts and maintain them reuse.

Confidential, Reston, VA

Release/Change Lead

Responsibilities:

• To develop and Review test cases, test scenarios and test steps as per the Release
• To develop test data and execute it as per requirements to Integration and Prod Environments.
• To understand the business requirements and create understanding document.
• Defect management and follow-ups using Remedy and Test Director.
• Test and resource estimations for new initiatives as per project requirements.
• To provide daily testing progress to all project stack holders and managers.
• To identify the scope of test automation to reduce manual efforts, executing automated scripts and maintain them reuse.
• Conduct work product reviews with developers, requirement writers and business owners.
• Working with offshore to provide road map for testing of project under test.
• Create quality assurance documentation and reports using a variety of diagnostic tools.
• To validate high level test cases to verify the testability of the code.

Confidential, Chesterbrook, PA

Incident Manager

Responsibilities:

• Ensure that the Incident record is fully updated prior to Problem and Change Management handover
• Responsible for sending all Incident notifications with MIR (major incident report) as per Shire SLA agreed guidelines
• Responsible for facilitating and directing crisis calls for data Center recovery of critical applications and resources from major incidents and outages for Offshore and Onshore Teams
• Facilitated Knowledge Transfer workshops between COE Teams for Better Resolution of production problems & identify opportunities to improve IT systems
• Executed Knowledge Training Sessions to seek alternate solutions, identified opportunities to use technology to improve availability, and minimize IT service disruptions
• Interface with other Global Incident Management and technical teams to direct or assist in service disruptions affecting Regional and Global service disruptions

Confidential, San Jose, CA

Release Lead

Responsibilities:

• Planned, Designed and Assessed Confidential IT projects. Done Due diligence on Portfolio Performance / Project Impact assessment on CR’s raised by GBP’s in PROPEL (Global Business Teams/Processes) for Quarterly and Monthly Changes, Brainstormed and used Expert Judgment to Arrive at a Strategy for working out Assessments. Strong documentation skills were required among different teams Coordination with ERMO to create Confidential Project Doc’s

Confidential, Brea, CA

Project Lead

Responsibilities:

• Designed and Migrated IT process groups from Avery to TCS business. User s Migrated from 3 Businesses namely Avery Equipment Services, Avery Consumer and Industrial and Avery Infrastructure. This Project rose due to a Business Need that L1/L2 Teams should be at offshore end. Business Transfer was done from Onshore to offshore with designing the Network so that there is smooth flow of Migration on Cloud Environment... Responsible for Agent /Delivery management/Account management using SSL Technology, Brainstormed and used Expert Judgment to Arrive at Strategy for working out this Implementation. Strong documentation skills were required among different teams to create SLA’s and SOP’s on HP Quality Center