Senior Manager Resume Englewood, CO - Hire IT People

SUMMARY:

An expert in product performance data analysis who brings the knowledge and perspective of an Engineer. Extensive experience in product repair, quality and design for serviceability.
An excellent problem solver who can work effectively in teams or as an individual.
Extensive experience in failure analysis, product performance reporting and the development of reporting & analysis tools.
Strong data collection, analysis, reporting and presentation skills.
An effective communicator, skilled in working with individuals from staff to senior management.
Extensive product documentation skills. Active participant in the rollout of two Document Control software systems.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, Englewood, CO

Senior Manager

Responsibilities:

Responsible for the tracking, reporting & trend analysis of Product Field Performance (new and refurbished).
Responsible for the management of STB & LNB OEM product performance, reviews and meetings.
Responsible for the management of Service Test & Repair product performance, reviews and meetings.
Act as primary interface between the Service Test & Repair centers and the STB OEMs.
Defined the standards by which STB performance is measured (new & refurbished).
Developed tools & processes to effectively track set - top-box field performance.

Confidential, Englewood, CO

Engineering Manager

Responsibilities:

Responsible for the tracking, reporting & trend analysis of Product Field Performance to Executive Management.
Led the development of automated test tools that increased productivity 100% and decreased remanufactured product field failure rates by 50%
Developed reporting tools that allowed the tracking of the number of active set-top-boxes by distinct model & new versus remanufactured.
Core team member on all new product development teams.
Developed all tools & processes used to track set-top-box field performance.
Directed workflow & supervised staff of Engineers & Technicians in tasks associated with Failure Analysis, Production Support, Product Escalation & Product Security.
Provided primary interface from Service to Engineering, Quality Assurance & Production to define & resolve design or production related problems.
Responsibility for the review and approval of all Engineering Change Orders associated with Design, Manufacturing or Service.

Product Engineer

Responsibilities:

Defined & developed all technical test & analysis guidelines & procedures. Prepared product throughput and manpower analysis, provide input on budgetary requirements.
Le the development of and managed the creation of the Confidential service test process.

Confidential, Englewood, CO

Design Engineer

Responsibilities:

Designed developed & tested new circuits, boards & systems. Simulated possible new designs via software simulation tools. Circuit designs include Audio/Video circuitry, linear & switch mode power systems & system design.

Project Engineer

Responsibilities:

Responsible engineer for the design, development, documentation & testing of Integrated Satellite Receivers. Additional responsibilities included the overseeing of required software development & mechanical design, scheduling, LPP parts procurement, manufacturing support, cost analysis & creation of a technical Troubleshooting Guide for Service.

Compliance Engineer

Responsibilities:

Responsible for worldwide EMI & Safety Agency Compliance (FCC, UL, DOC, CSA, CE, DEMKO). Created & implemented agency qualification procedures for FCC, UL, VDE/TUV, CE and DEMKO resulting in a first pass compliance success rate of 95%.

Sustaining Engineer

Responsibilities:

Responsible for the diagnosis and implementation of design improvements for existing Satellite Receiver designs

Senior Engineering Technician

Responsibilities:

Responsible for prototype construction, checkout and certification. Generated & executed test plans for new product design. Assisted in the design and development of Switch Mode Power Converters. Responsible for component qualification & capital justification of test equipment.