SUMMARY:

• I have 12+ years’ experience in the Computer Industry, in both Agile and Waterfall methodology organizations, working as a QA Tester, QA Analyst, Sr. QA Analyst, and QA Test Lead, which emphasized teamwork, collaboration, business facing meetings, requirement gathering and participating in the implementation of application changes.
• The applications / environments I test include, client services, Web services, Mobile applications (iOS (iPad, iPhone), Android (Android tablets, phones), and Web based applications (JAVA, .net, asp. XML, HTML)
• I use many forms of testing depending on the needs of the project or change. These include System testing, Integration testing, Regression testing, User Acceptance testing and production implementation validation.
• I work well with both the development teams and the business teams. In some of my positions I have been the liaison between the Business and IT Development teams to ensure requirements and System design and functionality meet expectations.

AREAS OF EXPERTISE:

• QA Tester
• QA Test Analyst
• Sr. QA Test Specialist
• QA Test Lead
• Multiple projects at a time
• Team leadership (3 - 5 persons)
• Create Test Plans
• Create Test Cases
• End User Support
• Lead Scrum meeting / Status meetings
• Regression Testing
• Integration Testing
• Functional Testing
• System Testing
• User Acceptance Testing
• End to end Testing
• Gather and Document Requirements
• Agile methodology
• Mobile Testing
• Web Testing
• Defect tracking applications:
• JIRA
• RALLY
• Team Foundation Server (TFS)
• Quality Center

PROFESSIONAL EXPERIENCE:

Confidential

Quality Assurance Analyst

Environment: Chrome, Android

Applications: MS Office Suite, Android Inspections, Atlassian software, Jira and Confluence

Tools: JIRA, Rally, Postman, Jenkins, Confluence, Android Mobile computer -> TC75, TC75 X, and Mobile devices -> Samsung S6, S7, S8, BitBucket, GitBash, SubLime, PgAdmin

Responsibilities:

• Agile development methodology
• Review and provide input into the business request for application modification
• Create test cases from the documented requirements for manual execution
• Perform functional, and regression testing (manual testing) using the TC75 mobile computer and the Samsung S6
• Document / track defects using JIRA and Rally when test results differ from documented requirements
• Work closely with the Business Partners and development project teams to investigate and resolve defects
• Work with project team to review / provide input to Requirements
• Manage testing effort to meet timelines
• Project Release Management - to include daily scrum meetings, backlog grooming, sprint planning, after release meetings and pre-release demos
• Work independently / without close supervision

Confidential

Lead Quality Assurance Analyst

Environment: IE, Firefox, Chrome, Windows 7

Applications: MS Office Suite, SharePoint

Tools: JIRA, Kanoah, SharePoint, T-SQL

Responsibilities:

• Agile development methodology
• Create test plans and test cases from business requirements for manual execution
• Perform functional, and regression testing (manual testing)
• Run / write simple SQL queries
• Document / track defects using JIRA when test results differ from documented requirements
• Document test cases within the test case repository -- Kanoah
• Work closely with project teams to investigate and resolve defects (Business, Developers)
• Work with project team to review / provide input to Requirements
• Manage testing effort to meet timelines
• Share / train the QA team through mentoring and coaching
• Work independently / without close supervision

Confidential

Sr Quality Assurance Analyst

Environment: IE, Firefox, Mac, Chrome, Windows 7

Languages: asp.net, DHTML/HTML/XML, Secure web pages, Web Services, JAVA Script

Applications: MS Office Suite, SharePoint, iOS, Android

Tools: Team Foundation Server (TFS), SQL Plus, SharePoint

Responsibilities:

• Agile development methodology
• Create test plans and test cases from business requirements for manual execution
• Multiple projects / time management
• Confirm the requirements are defined within the test steps
• Perform functional, and regression testing (manual testing) using the following tools: PC (mac, Windows, Firefox)
• Run / write simple SQL queries
• Document / track defects using Team Foundation Server (TFS) when test results differ from documented requirements
• Work closely with project teams to investigate and resolve defects ( Project Management, Developers)
• Work with project team to review / provide input to Requirements
• Manage testing effort to meet aggressive deadlines
• Work independently / without close supervision

Confidential

Quality Assurance Specialist / Lead

Environment: IE, Firefox, Chrome, Windows 7, Outlook 360

Languages: DHTML/HTML/XML, Secure web pages. JAVA script

Applications: MS Office Suite, HR Performance Review, Compensation

Tools: On-Time, Dropbox

Responsibilities:

• Agile and Waterfall development methodology
• Create test cases from business requirements for manual execution
• Multiple projects / time management
• Perform functional, and regression testing within multiple web browsers (manual testing)
• Document / track defects using On-Time when test results differ from documented requirements
• Act as a subject matter expert for the team on various product areas
• Work with the Call Center Support team relating to Production issues
• Share / train the Call Center Support teams through mentoring and coaching
• Plan and estimate efforts as required for validation of scheduled releases
• Work with business analysts to ensure business requirements are adequate
• Work closely with project teams to investigate and resolve defects
• Work with project team to review / provide input to Requirements
• Manage testing effort to meet aggressive deadlines
• Work independently without close supervision
• Determine, create and implement test workflow and defect process flow

Confidential

Sr / Lead Quality Assurance Analyst

Environment: IE, Firefox, Mac, Chrome, Windows 7

Languages: asp.net, DHTML/HTML/XML, Secure web pages, Web Services, JAVA Script

Applications: MS Office Suite, SharePoint, iOS, Android

Tools: Team Foundation Server (TFS), SQL Plus, SharePoint, Portable Media (iOS (iPad, iPhone), Android (tablets, mobile phones) and BlackBerry

Responsibilities:

• Agile and Waterfall development methodology
• Create test plans and test cases from business requirements for manual execution
• Perform functional, and regression testing using the following tools: PC (mac, Windows, Firefox), iOS, (iPhone / iPad) Android (tablets, mobile phones)
• Run / write simple SQL queries
• Document / track defects using Team Foundation Server (TFS) when test results differ from documented requirements
• Work closely with project teams to investigate and resolve defects ( Project Management, Business Analysts, Developers, Senior Management)
• Work with project team to review / provide input to Requirements
• Manage testing effort to meet aggressive deadlines
• Work independently without close supervision
• Act as a subject matter expert for the team on various product areas
• Share / train the QA team through mentoring and coaching
• Plan and estimate efforts as required for validation of scheduled releases
• Work closely with the development and Business teams to ensure the test cases for new features and regression of existing functional areas
• Conduct / participate in Peer Review of test cases and test plan
• Modify test cases / test plan based on Peer Review feedback

Confidential

QA Test Lead

Environment: IE, Firefox, MacApplications: MS Office Suite, SharePoint

Tools: Quality Center

Responsibilities:

• Create test cases for manual execution
• Document / track defects and concerns of Client
• Work closely with project management, client and development teams to investigate and resolve defects
• Manage testing effort to meet aggressive deadlines
• Work independently / without close supervision

Confidential

QA Test Lead - Digital Engineering

Environment: IE, Firefox, Mac, Chrome, Mobil Device, Windows XP, Windows 7

Languages: asp.net, DHTML/HTML/XML, secure web pages, JAVA Script, Flash, Web Services.

Applications: MS Office Suite, Portable Media iOS (iPad / iPhone) and Android (tablet, mobile phone)

Tools: JIRA, PVCS,, Firebug, Tamper Data

Responsibilities:

• Create and manually execute test cases
• Perform functional, and regression testing using the following tools: PC (mac, Windows, Firefox), iOS, (iPhone / iPad) Android (tablets, mobile phones)
• Analyze results to expectations / requirements
• Document / track defects
• Support the transition of software application releases into client/server and web production environments (Move changes from Development to QA to Client environments)
• Work closely with project management and other functional groups
• Manage assigned tasks effectively to meet aggressive deadlines
• Work independently / without close supervision