PROFESSIONAL SUMMARY

Over Eight years of professional experience as Quality Assurance Tester. Background includes concepts, requirements, analysis, design, development, implementation, testing and maintenance of complete software Development Life Cycle projects. Have programming skills in Java, Struts, J Unit, C, C++, VB, Oracle, SQL and experience in SQL Server, Access, DB2 and Oracle databases on Unixand Windows platforms. 

• Experience in application architecture design, database design, and Object modeling and software development lifecycle.
• Used automated tools and testing applications manually, testing the integration and implementation of large-scale systems for Internet and Intranet based applications.
• Experience in J Unit
• Excellent working knowledge of designing & implementation of all QA test strategy plans manually and automated test solutions for client/server and Web applications with Mercury Interactive test suite (Win Runner, Quick Test Professional, Load Runner Quality Center, Clear Quest and Test Director) and Manual Testing
• Up to date technical proficiency in organization assessment.
• Responsible for developing Test strategies, Test scripts, Test cases, Test plans, Test procedures and testing standards.
• Hands on experience in Functional, Unit, Integration, System, Adhoc, SMOKE and UAT testing areas including the backend testing
• Involved in the entire software development process- monitoring and improving the process, and making sure that any agreed-upon standards and procedures are followed, and also ensuring that problems are found and dealt with.
• Working Knowledge in Fixed Income
• Expertise in testing SAP modules like FI/CO, SD, MM, CRM and HR
• Worked on Order to Cash Process in SD to FI
• Good working knowledge in Procure- to –Pay in MM to FI
• Good analytical and communication skills and ability to work independently with minimal supervision and also perform as part of a team.

TECHNICAL SKILLS:

Testing

Mercury suite (Win Runner, Quick Test professional, Load Runner, Quality Center and Test Director), Rational Suite (Robot, Clear Quest, Requisite Pro ,Rational Test Manager)

Languages

C, C++, Java/J2EE, Struts, PL/SQL, J Unit, EJB, XML and HTML

RDBMS

MS SQL Server 2000/7.0/6.5, Oracle, Sybase, MS Access XP/2000/97

OS

MS Windows NT/2000/XP, MS Windows 95/98, AIX, HP-UNIX

Tools

Visual Café3.0/4.0, Visual Age for Java 3.5, Visual Interdev, Visual Basic5.0/6.0, Developer2000, CVS, and Rational Clear Case, Open link Endur

Servers

Web Logic 5.1/6.x/7.0, Web Sphere Application Server 3.5/4.0/5.1 Netscape Enterprise Server 3.6, Netscape Directory Server (LDAP)

Validation Tools

CVS, PVCS

EDUCATION: 
Bachelors of Engineering in Electronics & Communications 
Post Graduate Diploma in Computer Applications

PROFESSIONAL EXPEREINCE

Sr. QA Tester Feb’10 to till date

Confidential, 
Confidential: Confidential is one of North America’s largest competitive energy suppliers of electricity, natural gas and related services.

Texas Platform Consolidation – The objective of the Texas Platform Consolidation program is to build the necessary foundation for moving to a uniform CIS platform for the Incumbent and Organic customer bases; with consolidated scope focused on business solutions for Texas Mass Markets, delivering flexibility and efficiency in meeting customer and business requirements, and providing the ability to be more cost competitive
Interfaces worked for TPC - SMI, MM, Acquisition & Enrolments, Market Management, Billing & Pricing, TPI, and Bill Print
SMI – Single Market Interface which facilitates the process to send and receive customer and business transactions – switches, moves, disconnects, re-connects, billing data, etc. – to and from other parties in the Texas market, like ERCOT, ONCOR(TXU), Center point, TNMP and AEP
MM – Market management (SMI phase 2)

Responsibilities

• Reviewed the Functional Requirement Specs (SRS).
• Developed test cases from the Use Cases
• Mapped Requirements to Test cases using Quality Center
• Mapped Test Cases to Test Scripts using Quality Center
• Developed Test Data
• Tested all Texas Set 3.0(TX SET ERCOT) Market Transactions
• Tested Enrollment Response TX SET Inbound 814_05 Transactions for DE/CPL/WTU CR’s
• Tested Initial Meter Read TX SET 867_04 Inbound Transactions for DE/CPL/WTU CR’s
• Tested Usage, Invoice Transactions Inbound Transactions for DE CR’s
• Tested Move In and Move Out Date Change Requests 814_12 Inbound/Outbound Transactions for DE/CPL/WTU CR’s
• Tested Move In and Move Out Date Change Requests 814_13 Inbound/Outbound Transactions for DE/CPL/WTU CR’s
• Tested Drop 814_06 Inbound /Outbound Transactions for DE/CPL/WTU CR’s
• Tested Drop 814_07 Inbound/Outbound Transactions for DE/CPL/WTU CR’s
• Tested maintenance 814_20 inbound transactions for DE/CPL/WTU CR’s
• Tested maintenance 814_21 Outbound transactions for DE/CPL/WTU CR’s
• Tested Cancel switch Request 814_08 Inbound/Outbound Transactions for DE/CPL/WTU CR’s
• Tested Cancel switch Request 814_09 Inbound/Outbound Transactions for DE/CPL/WTU CR’s
• Tested POLR 814_14 Inbound Transactions for CPL CR
• Tested POLR 814_15 Inbound Transactions for CPL CR
• Tested Cancel Move In Request 814_17 Inbound Transactions for DE/CPL/WTU CR’s
• Tested Cancel Switch Request 814_02 Inbound Transactions for DE/CPL/WTU CR’s
• Tested Move out 814_24 Outbound Transactions for DE/CPL/WTU CR’s
• Tested Move out 814_25 Inbound Transactions for DE/CPL/WTU CR’s
• Tested Adhoc Historical Usage 814_26 Outbound Transactions for DE/CPL/WTU CR’s
• Tested Adhoc Historical Usage 814_27 Inbound Transactions for DE/CPL/WTU CR’s
• Tested Unexecutable 814_28 Inbound/Outbound Transactions for DE/CPL/WTU CR’s
• Tested Unexecutable 814_29 Inbound/Outbound Transactions for DE/CPL/WTU CR’s
• Tested Historical Usage 867_02 Inbound Transactions for DE/CPL/WTU CR’s
• Tested Cancels/Rebills Inbound Transactions for Originals/,Finals
• Tested Service Orders 650_01 Originals/Updates/,Cancels Out bounds for DE/CPL/WTU CR’s
• Tested Service Orders 650_02 Originals/Updates/,Cancels Inbounds bounds for DE/CPL/WTU CR’s
• Tested Service Orders 650_04 Suspension/Cancels Inbound Transactions for DE/CPL/WTU CR’s
• Tested Service Orders 650_05 Suspension/Cancels Outbound Transactions for DE/CPL/WTU CR’s
• Tested SAC04 codes for Residential and Commercial Customers
• Tested Integration between TPE,WEB,Batch Enrollments and Market Solutions
• Tested Integration between TPI Interface SAP portal and Market Solutions
• Verified Remittance Number in SAP
• Verified GL Accounts in SAP for the TDSP payments
• Verified Addresses and Account in SAP portal
• Verified Customer Deposit and payments in SAP portal
• Performed Address validation against the SAP portal
• Performed integration between Billing Pricing and Market Solutions
• Performed Integration between Finance Remittance and SAP portal
• Performed Integration between SAP portal and CITI Group
• Worked on Pricing Procedures and Order to Cash Process (condition tables, access sequence, condition types, pricing procedure, procedure determination, and condition records)
• Worked on FI-General Ledger, FI-Accounts Payable, FI-Accounts Receivable
• Worked in defining and / or Creating Master Data needed for testing.
• Created data in various modules (SAP R/3 SD, MM and FI) for End User Training
• Worked on order to cash Process from SD to FI
• Testing included verifying and validating all segments within the IDOCS were fulfilled and passed through ports
• Involved in Build Verification and functionality tests of SAP modules FI, SD.
• Testing Dunning letter and verifying that they are visible in IXOS
• Validated SAP(ISU/CCS) meter Reading orders
• Validated SAP(ISU/CSS) Output meter reading orders
• Verified (ISU/CCS)uploaded meter reading results
• Verified the SAP (ISU/CCS)meter readings in the invoices
• Verified the SAP (ISU/CCS)meter reads in Printed Bill
• Performed Integration between Market Solutions and Billing Print
• Performed Testing on IVR
• Validated IVR PTJ’s
• Validated SharePoint Access privileges and Configurations
• Verified Share point Web part Zones for Web parts
• Verified SharePoint Web part Exceptions
• Verified SharePoint Web parts properties
• Validated SharePoint Web part import and export functionality
• Validated SharePoint Web part previews
• Validated Share Point Document Libraries
• Validated Share Point Document Search Functionality
• Validated Share Point Custom lists data
• Developed SQL Queries for testing
• Performed UAT testing along with the business users
• Documented scenarios for the SME’s/business users to conduct their UAT testing
• Assisted the business users with their testing during User Acceptance testing(UAT) effort
• Verified and was responsible for the test data used by the SME’s for their UAT testing
• Processed EDI market transactions, inbound/out bound files for the UAT team
• Performed integration testing for the UAT team with the third party EC Power and TDSP’s
• Reported Bugs using Quality Center 10.00
• Experience in Open link Endur Application
• New functionality analysis for back office and Front Office in Endur 8.2

Environment:

Java, ASP .NET, VB.NET, SAP portal, Oracle, UNIX, Quality Center, QTP, EC Power EDI Translator, IVR, Share point, Endur

Sr. QA Tester Nov’06 to Feb’10

CONFIDENTIAL 
CMM (Credit Risk Monitoring and Management)
CMM ensures financial credit risks to the market participants are monitored and mitigated CMM provides to determine the credit exposure of the participants in the Confidential markets; and ascertain whether market participants meet credit standards and acquire necessary collateral instruments from them. CMM application consists of the following functionalities – Counter-Party relations and credit qualifications, credit rating and limit management, credit exposure monitoring, collateral management, Counter-Party default analysis, credit analytics, and credit reporting

Responsibilities

• Reviewed the System Requirement Specs (SRS).
• Reviewed Use Cases
• Involved in Development Requirement walkthrough
• Developed test cases from the Use Cases
• Documented scenarios for the SME’s/business users to conduct their UAT testing
• Mapped Requirements to Test cases using Requisite Pro
• Mapped Test Cases to Test Scripts using Quality Center
• Developed Test Data
• Loaded Test Data in to Test Environment
• Developed Test Scripts for the Test cases in Quality Center 9.0
• Executed all the Test cases manually using Quality Center 9.0
• Performed functional testing
• Reported Bugs using Quality Center 9.0
• Performed Regression testing
• Performed Integration testing
• Developed SQL Queries
• Cross Verified Results in Database using Toad 9.1
• Performed Testing on Daily Scheduled Cognos Reports
• Performed Testing on Adhoc Cognos Reports
• Tested Collateral Requests
• Tested Late Payments
• Tested CRR Bilateral Trades
• Tested CP,QSE Entity and Global Adjustments
• Tested Exposure Parameter Calculations
• Tested CRRAH FCE Calculations( FCEOBL,FCEOPT,FCEFGR)
• Tested QSE CCE Calculations(IEL,EAL,AIL,CCE)
• Tested CP TPE(Total Potential Exposure)
• Tested FCE Calculations Varying Weight Factors
• Tested QSE PUL Calculations
• Tested Calculations Managements Configuration
• Performed UAT testing along with the business users
• Assisted the business users with their testing during User Acceptance testing effort
• Responsible for the test data used by the SME’s for their UAT testing
• Tested CP Scoring Models
• Tested CP TTM Calculations
• Tested Inbound Data(Integration) from Registration(SIEBEL) and CRR Systems
• Tested Outbound Data(Integration) from CMM to Registration(SIEBEL)
• Tested Outbound Data(Integration) from CMM to MMS
• Developed Complex SQL Queries to Cross verify Report Data against Database

Environment: Rome Credit Risk, SIEBEL, Java, JSP, JBOSS, Oracle, AIX, Toad 9.1, Quality Center 9.1 (Test Director), JIRA, Cognos, Sharepoint

Sr. QA Tester

Confidential, May’06 to Nov’06

CMPM:
Migrating selected customers for specific criteria at a given time. Migration group for specific time frame and services. Customer level revenue info, GPBS and Cap billing information. Different accounts DDA, DDB, ECR, and ACH.

Responsibilities

• Reviewed the System Requirement Specs (SRS).
• Developed scenario’s for BRD and TRD
• Involved in Scenario’s walkthrough
• Developed test cases for the test Conditions
• Developed SQL Queries and Cross Verified with the Expected Results
• Performed Sanity testing
• Executed all the test cases manually using Test Director 8.0
• Performed functional testing
• Reported Bugs using Quality Center 8.2
• Performed Regression testing using QTP 8.2
• Performed Integration testing
• Experience in Open link Endur Application
• New functionality analysis for backoffice and Front Office in Endur 8.2

Environment: Java, JSP, Web sphere 5.2, Oracle, DB2, SAS, Toad, Quality Center 8.2 (Test Director), Open Link Endur V8.2 and QTP 8.2

Sr.QA Tester

Confidential Jan’06 to May’06
AAD application gives the information about Account info, Account Retrieval, Payments, Adjustments, and Disconnection of services.

Responsibilities

• Reviewed the System Requirement Specs (SRS).
• Developed scenario’s for BRD and TRD
• Developed test cases for the assigned module
• Developed SQL Queries
• Performed backend testing on UNIX server using SQL
• Executed all the test cases manually using Quality Center 8.0
• Tested ICOMS screens
• Compared ESB output with ICOMS screens
• Tested XML output and Compared with Convergy’s billing values
• Reported Bugs using Quality Center 8.0
• Performed Regression testing using QTP 8.0
• Performed testing on Mainframe billing system

Environment: Java, UNIX, Web Logic, Oracle, DB2, AS400, XML, Toad, Convergys Billing, Quality Center 8.0 (Test Director), QTP 8.0

Confidential Sep05 to Dec’05

Description
Application is developed to combine billing information retrieved from eBA and SAS for a combined product output. Smart CD + product are updated to include a new GUI and Sprint and Confidential monthly bill data for consolidated customers who are enrolled. At end of month, a consolidated product is created with new views in the GUI for summary information combining Sprint and Confidential monthly phone bill information. The GUI includes additional views for Sprint only phones using eBA view requirements. The lowest drill down for Sprint phone views will be at the liable account level. Confidential only views will remain unchanged. Sprint data is also available in the final product for customer use to support Sprint data.

Responsibilities:

• Reviewed the System Requirement Specs (SRS).
• Developed test plan for the assigned module
• Developed scenario’s for the BRD and TRD
• Involved in Scenario walkthrough
• Developed test cases based on BRD and TRD
• Bug Reporting by using TD
• Performed backend testing by using SQL with Toad
• Tested the backend database using SQL queries
• Executed test cases manually
• Enhanced test cases based on CR
• Wrote SQL Statements to extract Data from Tables and to verify the output Data of the reports
• Performed the Back-End integration testing to ensure data consistency on front-end by writing and executing SQL queries on the Oracle database
• Performed testing on Crystal Reports
• Verified Reports with the Invoice
• Interacted with UAT

Environment: .Net, VB, MS-Access, Oracle, TD 7.6, Crystal Reports 11,AIX UNIX, AMDOCS

Confidential Jan05 to Sep05

Description
ICE application is used manage information, service and repair calls, including contact information, contracts, assets and other components of a Customer’s Managed Services

Ice Service Center: Used by the agent to create first calls, Repairs and Mac’s
Ice Asset Center: Team leads and Manager’s to update Customer Information
Ice Connect-It: It’s an interface between SC and AC
Ice Get It: Provides Internet and intranet to authorized services

Responsibilities:

• Reviewed the System Requirement Specs (SRS).
• Analyzed the requirement and design documents.
• Involved in the design and development of a comprehensive Test Strategy, Test Plans, and Test Scripts.
• Developed test sets in Test Director for manual testing and automated testing.
• Prepared Scenario’s based on BRD and TR
• Involved in Scenario walkthrough
• Prepared Test cases based on Scenario
• Involved in Test case walkthrough
• Performed Manual testing
• Performed regression testing
• Performed integration testing
• Performed backend testing using Toad 8.0 on UNIX environment
• Tested the backend database using SQL Queries
• Tested IVR for Small Business
• Tested IVR Call Events Records
• Tested IVR Messages/IVR Vocabulary/Voice Recording
• Tested IVR Import Voice Message
• Tested IVR Edit/Modify/Delete Voice Message
• Tested IVR List of Messages and View

Environment: Java, JSP, Test Director 7.6, Web sphere 5.1, VB, Oracle, Toad, and AIX UNIX, IVR