SUMMARY

Worked as a Software Quality Assurance Engineer for over Eight years with diversified experience in Manual and Automated testing of software projects. Well conversant with all phases of software testing lifecycle.

• Over 8 years of solid QA experience encompassing design, development, maintenance and implementation of total Quality Assurance methodologies and processes.
• Extensive experience in build and release processes, Quality Assurance Life Cycle (QALC) & Software Development Life Cycle (SDLC), from Requirement analysis to System Testing.
• Extensive experience in preparing Test Cases, Test Scripts, Test Reports and Documentation for both Manual and Automated Tests.
• Created Test Cases and Test data for Regression, Integration and system testing of on Mobile and ATM Platforms.
• Expertise in Manual Testing and Automated Testing using the tools such as QTP for functional test automation and LOADRUNNER for Performance test automation.
• Experience in Test Planning, Effort Estimation, Designing, Execution and Reporting.
• Experience in functionality, performance, GUI, installation, backend, data migration, compatibility and regression testing.
• Solid testing experience with web based, client-server, middleware and database applications on Windows operating systems.
• Experience in creating and managing the Test Environments for manual, functional automation and performance automation testing.
• Experienced in performing business function tests at various stages of the project like build verification, Integration, System, Security, User acceptance and Regression which includes Black box, Positive and Negative testing.
• Possessing Excellent technical and problem solving skills, strong interpersonal skills and a quick learner.

TECHNICAL SKILLS

Languages: JAVA, .Net, Visual Basic, C, SQL, PL/SQL, COBOL.
Scripting Languages: HTML, DHTML, XML, XSLT, SOAP UI, VB Script and Java Script.
Testing Tools: Win Runner, Quality Center, Load Runner 11.0, Quick Test Professional, Base24, Selenium, Facets, Test Complete, Bridge Tool, Tandem, JIRA, and Bugzilla.
GUI: Visual Basic (6.0/5.0)
RDBMS: MS SQL Server 7.0, MS-Access, Oracle 8.x
Tools: MS Visual Studio, MS Visual Source Safe, MS Visual Interdev 6.0 and .NET
Operating Systems: MS-DOS, Windows -98/2000/Profeesional/XP-Pro, NT, UNIX.
ERP: PeopleSoft

Education:B.E from BITS in Electronics and Communication Engineering

PROFESSIONAL EXPERIENCE

Confidential,Charlotte Feb \'10 Aug ‘12

Role: Sr. QA Analyst

Description: This application gives customer access to their accounts through the Internet. Customers can check their account balance, view accounts activity, pay bills, transfer funds/balances from other accounts, apply for new loans, vehicle leasing, credit cards, home equity, personal loans, education financing services, etc.

Responsibilities:

• Analyzed Business Requirements specifications and Design Documents.
• Developed Test Plan, Test cases and Test procedures based on Requirements in Test Director.
• Worked closely with the Business Analysts to make sure all the functionality in the application meets the Business Specifications.
• Developed automation test scripts for functional testing of the application using QTP.
• Performed Database testing extensively to verify the impact of front end operations on database tables.
• Experience in automating test cases using C# .net.
• Successfully Tested projects developed in VB, .NET on UNIX and Windows based platforms in a variety of business domains.
• Performed System testing, Regression testing, Security testing, usability testing and performance testing of the various requirements.
• Involved in Black Box testing and Integration testing of the application along with the developers.
• Introduced the Agile SCRUM process for the Risk Data team and utilized Microsoft Foundation Server (TFS) Team to manage the team\'s software development lifecycle including deriving product backlog items, assigning sprint work items to developers and conducting sprint review meetings.
• Responsible for administering the CM tool, both Microsoft TFS and Rational. Will be responsible for migrating existing applications from the rational tool into the TFS environment. Will also maintain existing support for applications within the rational environment until all legacy systems have been migrated to the TFS environment.
• Created Test Cases and Test data for Component, integration and system testing of on Mobile Platforms.
• Used Test Complete Tool for Manually Keyword Operations and used for Automated Playback and Error Handling for the Project NYCHA (New York City Housing Authority ) for the Customers in New York .
• Used the Test Complete Tool for different Applications such as Windows , Web and for Backend Testing Database and HTTP Load Testing for NY Customers on Diebold and NCR ATMS.
• Analyze the results using Load Runner Analysis and send the reports on transactions, CPU usage, IO and Paging levels.
• Developed Vusers Scripts in VuGen using the various Protocols like HTTP/HTTPS with some Java and Web services for online banking Application.
• To involve inwebtesting, Utilized black box, white box and regression testing on all popular browsers.
• TheBlackBox validation(testing) method is used by selectingvalid and invalid input and determines the correct output.
• Involved in entire testing process includingFunctional testing,Integration,andUser acceptancetesting.
• Worked extensively with the offshore and onsite team which involved various application teams and has a ability to handle a team of people in the project.
• Used Test Director for documenting the test cases and Defect Tracking/Reporting.
• Attended Status reporting meeting to update team members about the project status.
• Worked closely with the Development team in getting fixes for the defects that have been in open status.
• Participated inMeetings from analysis phase to tillUAT.
• Environment: QC, Base24, Bridge Tool, SOAP UI, QTP, Load Runner (VuGen), HTTP, .Net , C , VB, Test Complete, Selenium, TOAD, MS-Test Manager, MS-TFS, Tandem, Windows 2000

Confidential, SFO, CA Feb \'09 Dec ‘09
Role: Sr. QA Engineer
Description This application gives customer access to their online application through the Internet. Customers can check their Passport Status, PIO Card, OCI Card and Visa Information.
Responsibilities:

• Analyzed the user requirements by interacting with users, developers and business analysts.
• Created Test Plans, test cases and test procedures that ensure the product adheres to the application requirements.
• Conducted Functional, Security, User Interface, Regression testing and UAT on the AUT.
• Performed browser compatibility testing on different platforms.
• Involved in backend testing using SQL queries to verify data integrity.
• Attended weekly status meetings to update the team members the progress in testing.
• Parameterized the test scripts and performed Data driven Testing with different sets of input data using Win Runner.
• Developed and/or reviewed all black-box test cases for critical SQL Server based reporting component of SEP 11.0, establishing a solid suite of test cases that required little to no updates while testing against initial requirements.
• Executed the test cases and analyzed the test results using Win Runner.
• Designed data for interpreting negative/positive results.
• Extensively used Load Runner for performance testing and measuring the response time of the application under different load conditions.
• Documented test cases, test plans and reported the defects using Test Director.
• Follow up with the developers on defects status on a daily basis.

Environment: Win Runner, Load Runner, Test Director, Windows NT, MS-Access, VB.

Confidential, NY Jan’07 to Dec’08
Role: QA Engineer
Description: Worked as a QA Engineer on a web-based e-commerce application accessed by potential customers to buy Insurance products, get free Rate Quote and Report accidents via their website. Customer inputs his personal information to obtain a rate quote. Information is then processed using SSL to add security when sending data over the Internet. Encrypting the data before it leaves the computer does this. The loss reporting allows policyholders to report their accidents through Internet. Customer enters some basic information, including policy number and contact information. Once customer has entered the information, they receive confirmation e-mail, letting them know that their claim has been entered into Internet Reporting System.

Responsibilities:

• Support the projects with Effort Estimation, Project scheduling and Re-scheduling, Risk Tracking, Decision Analysis, Defect Management, usage of Metrics to track Projects.
• Verification and tracking of all projects to ascertain process compliance.
• Responsible for driving initiatives in job skill competency building for the team members.
• Review the Requirement Specification and Functional Specification.
• Creation of the Project plan, Test plan and Master Test plan.
• Allocation of work within the QA team.
• WinRunner was used to generate automated test scripts for functionality and GUI testing and further enhancements were done in the script.
• Defined automated test scripts using QTP tool and maintained in the Quality Center.
• Performed regression testing for every modification in the application and new builds using Win Runner.
• Expertise in Black box Testing techniques like BVA,ECP, Decision tables and User Case Testing
• To involve inwebtesting, Utilized black box, white box and regression testing on all popular browsers.
• TheBlackBox validation(testing) method is used by selectingvalid and invalid input and determines the correct output
• Executed different SQL queries to ensure data integrity.
• Investigated and analyzed the bugs before reporting in the Test Director database.
• Assisted in documenting the user manual for end users.
• Work closely with Test analysts to ensure test environment and data readiness.
• Responsible to ensure that automated script repository is properly maintained and that all test processes are fully documented.
• Responsible for testing facets core application and UAT modules by following standard testing procedures.
• Perform Claims validation of facets application as required.
• Handle the tasks of testing and entering data in FACETS Application.
• Participated in design, use case reviews and quality inspections for each release.
• Used Test Director for documenting the test cases and Defect Tracking/Reporting.
• Attended Status reporting meeting to update team members about the project status.
• Worked closely with the Development team in getting fixes for the defects that have been in open status.
• Participated inMeetings from analysis phase to tillUAT.

Environment: Win Runner, Test Director, J2EE, XML, Facets , VB, VBScript, Oracle, Selenium Tool /SOAP UI , SQL SERVER 7.0 & 2000Win NT

Confidential,India Oct’05 to Oct’06
Role: Software Quality Consultant
Description: A general-purpose packages (2 tier) for Payroll Management using MS Access as the back-end to store data and Visual Basic 6.0 as the front-end tool. It covered different aspects like Employee Personal details, Employment details, Salary, Allowances and Deductions, Leave Details, Net salary calculation etc. Given the employee gross salary, net salary was calculated taking into account the medical insurance, taxes deductions, etc.

Responsibilities:

• Involved as Team member in designing and coding.
• Participated in user Requirement analysis.
• Involved in test plan preparation.
• Prepared Test Cases.
• Performed Unit and Integration testing.
• Mapped the Requirements to the Test Cases using the Requirement Traceability Matrix.
• Tested the functionality of each screen to monitor proper navigation.
• Responsible for GUI and Compatibility testing.
• Conducted Positive and Negative tests.
• Responsible for back end testing to verify and validate data by using TOAD.
• Regression tests were performed after every build of the application.
• Responsible for Installation, configuration of Hardware and Software.

Environment: Win runner, Manual Testing, Visual Basic 6.0, MS Access, Windows 98/NT.

Confidential, India Nov’03 to Oct’05
Role: Software Quality Engineer
Description: Complete Business solution for the specified client in automating their activities of all the branches of Super Market as it has a chain of 100 retail outlet super markets all over the State. By making it as an online transactions for all the branches and avoiding the involvement of manual process in generating right from procurement to the distribution i.e., converting into sale of goods, maintaining the Inventory for about more than 15,000 products and for all the major activities of Trinethra Super Market

Responsibilities:

• Involved in development and implementation of Test cases, Test data, Test scripts and documented Test plan and prerequisites.
• Performed Manual GUI Testing for EIS until the application is stabilized. Performed Regression which includes Positive and Negative testing, Production Checkout testing, Boundary testing, Browser compatibility testing and Usability testing for the GUI screens, System Testing, User Guide Testing.
• Debugged the test scripts, performed regression tests, verifying the test results and reported the defects.
• Tracked all the bugs found during regression and system testing.
• Worked with the functional documents and made sure that defects were logged against the documents during planning.
• Identified critical test cases and provided guidance to identify the test cases based on the requirements provided by the Analysis and Architecture team.

Environment: Manual Testing, Java, JSP and Oracle.