SUMMARY:

• Offering years of hands - on experience in the software testing industry with diversified skills in managing manual and automated testing of client/server and web based applications on UNIX and Windows. Several years managing QA teams on-site and at remote locations. Responsible for the creation and development of several automation testing teams. Skilled in defining test plans, test scripts, test cases. Extensive experience with various test methodologies, preparation of test data, and creation and execution of regression test scripts.
• Structured tests for PeopleSoft’s AP, AL, GL, and billing functions. Conducting business process reengineering. Subject matter expert in functionality, positive, negative, smoke, regression, black box, back-end, integration, system, user acceptance, stress and performance testing. Automation testing utilizing Quick Test Pro (UFT), Quality Center (ALM), and Load Runner. Proficient skills in risk analysis, requirement documents, hardware/software specifications, database querying, data manipulation and population using SQL and PL/SQL in Oracle, SQL Server, and Access databases. Expertise in database testing and data manipulation using SQL. Performed Web services testing as well as Rest services testing.

TECHNICAL SKILLS:

Methodologies: SDLC, RUP, Agile

Project Management: Microsoft Project, Microsoft Office: Excel, Power Point, and Visio

Testing Tools: Test Director/Quality Center, QTP, Load Runner, Win Runner, Microsoft Visio.

Programming Languages: Java, C#, SQL, and PL/SQL.

Operating Systems: Windows XP, Windows NT, Windows Vista, and Panther

Databases: Microsoft Access, MS SQL Server, and Oracle.

Network Management: LAN/WAN Infrastructure, Routers, Switches, Hubs, Firewall, Blackberry, PDAs HP Service Tool

PROFESSIONAL EXPERIENCE:

Confidential

Application Testing Manager

Responsibilities:

• Benchmarked, analyzed, reported on, and made recommendations for the improvement and the growth of the test organization
• Communicated regularly with executive management and stakeholders regarding pertinent testing activities
• Developed and implemented testing policies and procedures
• Managed multiple teams performing multiple testing streams
• Directed testing department operational and strategic planning, including fostering innovation, project management, and organizing and negotiating the allocation of resources
• Maintained quality of service by establishing and managing to organizational standards
• Provided proactive analysis of key metrics, project milestones, and department priorities
• Negotiated and administered vendor, outsourcer, and consultant contracts and service agreements

Navy Federal Credit Union

Team Lead

Responsibilities:

• Team lead for the first automation team of the organization
• Developed and maintained non-functional standards
• Designed a productive strategy to document findings and develop viable remediation to improve these test functional regression test assets
• Collaborate with remote teams in US.
• Worked on QTP 10.0 and Load runner 11.0
• Performed Stress testing, Performance testing and Load testing
• Created Test Plans documents for Functional and Performance tests projects
• Worked on HP Service tool for web service testing
• Maintained good relationship with vendors
• Conduct tests on both new and modified versions of computer software programs, such as VISTA to make sure the programs perform properly and are fairly easy to use.
• Generate detailed reports of the Performance test results and passed it along to the Client with my recommendations

Confidential

Team Lead

Responsibilities:

• Automated all the scripts of Clients application to create a regression library.
• Assessed the quality and suitability of existing functional test assets
• Designed a productive strategy to document findings and develop viable remediation plan to improve these test functional regression test assets
• Collaborate directly with the Client and the Project Manager.
• Worked on QTP 10.0 and Load runner 9.52
• Performed Stress testing, Performance testing and Load testing.
• Created Test Plan using Microsoft tools.
• Conduct tests on both new and modified versions of computer software programs, such as VISTA to make sure the programs perform properly and are fairly easy to use.
• Generate detailed reports of the Performance test results and passed it along to the Client with my recommendations.

Confidential

Software QA/Application Manager

Responsibilities:

• Hired and successfully managed a newly created automation team of eight members.
• Responsible for maintaining employee timesheets, access control and training.
• Developed and implemented strategies for automation team to build tests repositories.
• Created automated regression suite allowing client to preserve testing hours and improve speed of delivery.
• Performed yearly evaluations and communicated clear goals for the team.
• Spearheaded all phases of Vista/XP migration for approximately 3,500 users in the Administrative Office of the Air Force and tracked each phase.
• Responsibility of COTS applications included updates, QA, test, installation of patches, and troubleshooting
• Integrated testing phases such as Smoke Testing, Regression Testing using QTP, GUI Testing, Functionality Testing, Database testing, End-to-End testing, and Performance Testing.
• Working experience in Microsoft Assessment and Planning(MAP tool kit) during deployment of Windows 7 Images
• Built application packages using WISE or Install Shield to build MSI packages
• Utilized ACT tool kit 5.5 and MDT Deployment toolkit for Windows 7, also used App-V application for deployment.
• Utilized a variety of hardware and software applications during quality assurance assessments including Dell PCs, laptops, and printers; HP and Cannon printers and scanners; and software including Microsoft Office, MS Project, WordPerfect, Lotus Notes, and Symantec Antivirus, running on Windows 2000 and some Windows XP desktops and Novell Netware and Microsoft Active Domain for authentication.
• Conducted tests on both new and modified versions of computer software programs, such as VISTA to make sure the programs perform properly and are fairly easy to use.
• Deliberately executed functions that caused programs to stop functioning to determine weaknesses in the software by developing test plans and scripts and automating testing where possible.
• Generated detailed reports of the test results and pass it along to the programmers, who use this information to correct errors in the computer code.
• Collaborated directly with the computer programmers to discuss the test results.
• Supported software releases, application, vendor, hardware, network and database maintenance; monitor and review servers, networks, mailboxes, web portal and application log files; perform system backups & recovery to maintain data files and ensure data integrity; write system admin guide, knowledge base and troubleshooting documents; strong communication, leadership, writing and interpersonal skills.
• Worked with Image management and Version Control.
• Performed weekly status meetings with Air Force Colonels in charge of software development. Provided project progression reports using Quality Center.
• Trained end users to operate automated tools in order to execute scripts.
• Operated within various environments including and using C/C++, HTML, DHTML, VB, SQL Server, .NET, J2EE, TSQL, Windows, Web Logic, Doors, QTP, and Quality Center, and Load Runner.
• Collaborated with field staff or customers to evaluate or diagnose problems and recommended possible solutions.