As a Senior Quality Assurance Analysts with over 14 years of QA experience. My technical experience is an advantage and allows for career advancement into management. I have 4+ years testing Client Server Applications within the Telecommunications and Insurance industries, including 5 years InternetWeb Testing HTML, Flash & Java. Manual & Automated Testing using Winrunner in Windows environments, creating documentation and working with developers and documenting testing steps. I have developed expertise in reviewing business Requirements, Design documents and Test Cases. I have generated Test Plans and Test Cases for manual testing and adept in technical documentation. I am proficient with TestDirector both as an actual user and as an Administrator. I've also been extensively involved in Functional testing, Regression, User Acceptance (UAT), Positive, Negative, Black Box, White Box, End 2 End and backend Data Base testing.

Operating System: Apple Power PC, Win95, 98, 2000, NT, Me, OS/2, Mac 08 & 09, Unix, XP, Vista & Win 7
Testing Tools: Mercury Tool (WinRunner, Test Director 5.0, 6.0 & 8.0,LoadRunner 7.0 & QuickTest Pro 6.5
& 8.0), PVCS Tracker 7.1, Sablime, Support Logix, LinkBot, Visual Source Safe, QA Run,
Clear Quest, PerForce & Watch Fire Interaction & Content.
Types of Testing: Manual & Automated Testing, Y2k Testing, Validation Testing, GUI, Unit, Regression,
Integration, Functional, Internet, Load & Performance Testing , Browser Compatibility Testing Database, MainFrame & API Testing
Documents Created: Test Plans and Test Cases
Languages Tested: Visual Basic 5, C, C++, Visual C++, Qbasic, PowerBuilder, 3D Studio, HTML, and FLASH,
JAVA sites, Java Script, Dot Net, & C# ASPX
Database: MicrosoftSQL 2000, Sybase, Oracle7.0, Q & E & DBArtison, DB2 & Toad for Oracle
Software: MSoffice (Word & Excel), Exceed, Lotus Notes, XML Spy & Putty
Platforms: PC, Sun Solaris & Apple
Data Warehouse: Cognos, Business Object Universe

08/06 Mercury Quick Test Pro & Advanced QTP 8.2
04/99 Advanced WinRunner & TestDirector Course
10/02 Rational Clear Quest Bug Tracking Tool
10/02 PerForce Version Control Software

EDUCATION:

Computer Programming and Analysis Degree

EXPERIENCE:

Confidential
New York 09/2010 -- Present
QA Lead

• Create & Review Test Cases for TextBook & UsedBooks
• Enter bugs in JIRA
• Enter Test Cases in to Quality Center
• Perform Front end Web & SAP testing on purchasing site.
• Browser Testing IE, Google Chrome , Mozilla FireFox & Safari

Confidential
West Caldwell, NJ 02/2010 - 03/2010
QA Lead
Perform front end testing for both e-Presentment & e-Consent.

My Responsibilities included:

• Created Test Plans & Test Cases for e-Presentment & e-Consent internal site.
• Work with BA to create Test cases
• Verify and Proof read financial documents

Confidential
Warren, NJ 03/2009 - 11/2009
QA Lead
Perform Front end and Mainframe testing for both ACSS & POS applications.
POS "Point Of Sales" was developed in C, C++ & Visual Studio. ACSS was developed in .NET.

• Created Test Plans & Test Cases for Enterprise Release
• Review Test Plan & Case with Developers, Managers & BA to create a Test Strategy for next release.
• Internet, Intranet & Mainframe testing
• Created & ran pre-written Queries in the Mainframe systems called Spufi.
• Enter bugs into Quality Center
• Followed up with developers for Defect status
• Worked with database & developers to recreate & aide in getting defects resolved faster
• Perform Front end Web testing in ACSS & PointOfSale Applications, performed, Mainframe and End to End testing
• Reported ST% pass, fail & progression of projects in the release.
• Worked with cross interface application testers to coordinate ETE tests
• Browser Testing IE, Google Chrome & Mozilla FireFox
• API Testing upload xml for backend testing.
• Shared test cases with other interface testers
• Updated documents in Sharepoint

Confidential, 09/2007 - 03/2009
RedBank, NJ
QA Lead
Working on government software developed in .NET and Oracle.

My responsibilities included:

• Provide estimates of testing effort to test team coordinator for integration into an overall project plan.
• Worked with QA Manager to develop a Test Strategy.
• Analyze requirements and create test plan, test cases & execute test cases.
• Store Test Plan & Test Case in Sharepoint
• Perform Manual, Regression, Functional & Database testing
• Admin for Quality Center
• Enter bugs into Quality Center
• Created QTP Test Cases
• Followed up with developers for Defect status
• Make database changes using Microsoft SQL Enterprise
• Data Warehouse testing Dashboard & Drilldown testing
• Ran simple search queries.

Confidential, 03/2007 - 09/2007
Senior QA Tester
Digital satelliteradio broadcasting commercial-free music, sports, news, and entertainment programming.

My responsibilities included:

• Performed Manual & Functional Web Testing on Sirius purchasing site.
• Entered Bugs into bug-tracking database
• Run Unix script in Putty
• Perform backend testing through Unix
• Enter info through front end and verify through database using Toad
• Enter through backend and verify through front end.
• Browser Testing IE 6 & 7
• Followed up with developers for Defect status
• Tested multiple purchases with multiple addresses
• Review older Test Cases modifying and update them.
• Created XML files for Upload and backend system verification

Confidential
Senior QA Tester 10/2006 - 03/2007
Publisher of established magazines covering fashion, technology, food, and travel. Test multiple website on multiple OS & Browser.

My responsibilities included:

• Verify that site appear with correct image and info.
• The following sites were tested:
• Lucky, Vogue, Men's Vogue, Self, Allure, Glamour
• Golf Digest, Golf World Golf for Women
• Browser Testing IE, MAC Safari

Confidential, 06/2006 - 10/2006
Senior QA Tester
The Yoonew website helps people buy and sell sports tickets.

My responsibilities included:

• Setting up the QA environment
• Installation & Setup of the bug tracking tool Jira
• Created Test Pans
• Created QTP Test Cases
• Evaluated Load testing tools

Confidential, 10/2005 - 03/2006
Senior QA Tester
RTCC is intranet crime database. People Finder & Location Finder. The site helps detectives search thro databases filled with millions of criminal records; search now uncover in a matter of seconds records that previously would have taken weeks or months to find—if they were found at all

My responsibilities included:

• Java, .NET Tomcat, DB2, Cognos
• Performed Manual , Functional Testing & Load testing Load Runner
• Worked with Project managers for Project Planning & Resource Planning.
• Entered Bugs into bug-tracking database…Bugzilla
• Verified Production was up and running at a reasonable speed.
• Verified results of Finders (People & Location).
• Created Test Plans & Test Cases
• Worked with database & developers
• Followed up with developers for Defect status
• Ran a basic regression test in Production every morning.
• Participated in UAT as a business representative when vendors executed Test Cases.

Confidential, East Windsor, NJ 01/2004 - 12/2005
QA Team Lead/Customer Support
Confidential, (DCP) Defined-Care Platform is a comprehensive software technology that Increases efficiency, lowers costs and improves health care knowledge.

My responsibilities included:

• Java, .Net. Asp, Tomcat, Microsoft SQL server
• Provided leadership and specialized expertise in the areas of quality assurance for 3 other QA Testers.
• Trained other team members on various modules of the application.
• In order to aide other team members in understanding and learning, I Created & Documented the QA Process.
• Work with QA Team to develop a test strategy for next build.
• Reviewed Test Cases drafted by junior team mates/vendor consultants. Suggested modifications, additions, deletions in Test Cases
• Performed Manual Web Testing, Functional & Database Testing.
• Maintained User database - adding, deleting, and updating User details.
• Created & ran basic SQL queries to search for info that was created from frontend.
• Entering bugs into our bug database and reported all bugs to lead developers.
• Followed up with developers and checked status of bugs.
• Created Test Cases and entered them into Test Director 8.0
• Setup email notification for developers & testers to receive emails when Defect Status changed.
• Created XML & CSV files for Upload and backend system verification API testing.
• Created Automated Test Cases using Mercury QuickTest Pro 6.5
• Mercury Test Director 8.0 Admin and user.
• Reviewed Company & Clients Test Scenarios
• Followed up with developers for Defect status.
• Sanity tested in a Production environment after the release.
• Assisted with Customer Support

Confidential, Parsippany, NJ 06/03----11/03
My responsibilities included:

• Tested the Purchasing part of the Tiffany.com website.
• International Accounts
• Business Accounts
• Wedding Accounts
• Catalog Quick Order
• Tiffany Gift Card
• Tested multiple purchases with multiple addresses
• Single purchase
• Verified credit card purchases.
• Developed and executed test plans, test cases, and test scripts based on specification and user cases.
• Performed Manual & Functional Testing.
• Entered Bugs into a bug-tracking database.
• Created multiple automated scripts using "WatchFire Interaction" for regression testing.
• Tested the home page using "Watchfire Content".
• Documented all bugs found in the bug tracker web site.

Confidential, New York 10/02----01/03
QA Team Lead Employee
EpiCenter is a web-based enrollment management system, which allows communications, and tracking of communications, to students through all of the enrollment stages. Front-end code is C# ASPX, connecting to C# components on the business tier Windows NT Server 5, (For VB Com components and ASP Pages), .Net Framework

My Responsibilities included:

• Created Test Plans & Test Cases
• Created automated scripts using Monster's automated tool called "G-TESTER" for regression testing.
• Built the QA Lab, Multiple PC's, OS & Browsers
• Setup the Bug Tracking Tool Clear Quest
• Setup Users on the Bug Tracking Tool ClearQuest
• Setup Projects on ClearQuest

Confidential, New York 04/01----10/01
QA Team Lead
v-Go SSO Single Sign-On is an application created in C++ that works for all your Windows, Web, proprietary and host-based applications, providing your users with secure and reliable access without having to remember numerous passwords. All v-Go's personal information like "Name, Address, Social Security #, Credit Card # and Login & Password info" is encrypted into a 128-bit symmetric key encryption.

My responsibilities included:

• Provided leadership and specialized expertise in the areas of quality assurance for three other QA Testers, software development methodologies. Primary accountabilities included Quality control v-Go client application.
• Scheduled, Assigned testing assignments and documentation to other team testers.
• Continuously improved process, Creating and implementing several test plans & test cases, full life cycle bug tracking and reporting. Timely completed and delivered projects according to requirements.
• Also performed Regression, Functional, Database, Browser & Platform testing.
• Installed the v-Go CD on multiple OS
• Created Manual and Automated test Scripts.
• Used Winrunner for Regression Testing
• Recorded multiple test cases in Winrunner in order to verify that the application was consistent with web site.
• Entered Bugs into Test Director, a bug-tracking database. Also printed out bug reports for weekly Defect Triage meetings to verify important bugs.

Confidential, New York 04/00----04/01
As a Senior Quality Assurance Lead Employee
RedSky is a provider to the advertising and multimedia buying industries. Creating Web sites for some well-known corporation like "Mattel, Nikon, Texaco & Morgan Stanley" to name a few using the latest web technology.

My Responsibilities included:

• Entering bugs into a bug database and reported all bugs to lead developers.
• Followed up with developers and checked status of bugs. Developed Test Plans, Test Cases and QA Guidelines for multiple projects using the information that was given to us by the Project Manager and Programmers. Lead multiple projects
• Assembled QA Lab including all software & hardware.
• Provided leadership and specialized expertise in the areas of quality assurance for two of their QA Testers.
• Primary objective was to establish a generic high level Test Plan for multiple web sites and use this test plan as a template to create overall test plans for each website as well as provide guidance to set up a test environment.
• Trained the QA staff on how to test the different web sites for Regression and Functional testing.
• Installed and maintained the Engineering Team Bug Tracking software Support Logix & Version Control software MKS.
• Web Testing HTML, Flash and entering bugs into Support Logix.
• Performed LoadRunner testing against Nikon server. Verified that the Oracle server can handle expected hits.

Operating systems and browsers that were being used for testing:

• Flash Plug-in Version 4 &
• Internet Explorer 3, 4 & 5
• Netscape 3 & 4
• Win NT, 2000, 95, 98 and Apple Power PC
• AOL 3, 4 & 5
• Web TV

Following Website tested at Redsky:

• Divastarz.com "Mattel"
• Nikonusa.com "Nikon"
• Keepwalking.com "Johnny Walker"
• Shaving.com "Schick"
• Texaco.com
• MorganStanley.com - Financial
• SlimJim.com
• Altoids.com

Confidential, Hubbell New Providence, NJ 6/99----02/00
Assembled the QA Lab- software & hardware, managed a small staff of three, assigning projects, scheduled testing efforts, functional & regression testing, designed new test cases in TestDirector. Maintained Bug Tracking Database Test Director. Testing consisted of absolute cross browser compatibility. The web-based applications were developed using Com/ActiveX, ASP, VB Script, JavaScript and HTML. The Web Server being used is a IIS40 with ORACLE 7.3.3 as the back end Database. SQL was used to edit the database info. Tested the MarHubb CD consisting of installing it on multiple OS. Verified the installation of software. The MarHubb CD was developed using C++ and Folio Views.

My responsibilities included the following:

• Operating systems and browsers that were being used for testing:
• Trained three QA Testers in using Test Director and to mentor the QA Tester
• Developed Test Plans & Test Cases using Business Requirements
• Tested MarHubb CD
• Web Testing HTML & JAVA
• Lawyers.com
• LawyersLocator.com
• Internet Explorer 3, 4 & 5
• Netscape 3 & 4
• Windows NT, Win95, 98 & Apple PowerPC
• AOL 3 & 4

Confidential, Hazlet, NJ 4/98----6/99
As Quality Assurance Consultant
The leading global creator of flavors and fragrances, IFF has multiple applications written C++ & PowerBuilder. Most applications purposes are to create formula for different types of Flavors & Fragrances. Other applications were created for inventory control for these products.

My Responsibilities included:

• Creating test plans and executing test cases for Y2K. Created test plans and test cases for ITF (Integration Test Facility) for a Mainframe and Client/Server environment. Testing 16bit application on new ITF NT 4.0 platform. Created test cases in Test Director for later use in Winrunner
• Responsible for creating Y2K test plans and test cases. To create Test Plans and Test cases I had to work with Programmers and Business Users and find out what the application did, who used it and how it was being used.
• Responsible for installing & setting up Winrunner & TestDirector. Also maintain Winrunner Scripts, Test Director database & adding user.
• Responsible for pre-deployment testing of client server applications.
• Helped designed the entire test plan incorporating testing, integration testing, stress testing, regression testing and system unit application testing.
• Winrunner was used for Regression Testing. Winrunner was used as a record and playback tool to verify that the 16bit application was still working in the new Win NT environment. Multiple scripts were created for this test purpose.
• Changes were made to Microsoft SQL Server using SQL.

Confidential, NJ 03/96-----3/98
Quality Assurance Analyst Consultant at Confidential, Piscataway, NJ
As a Quality Assurance Analyst for Automated Concepts at Confidential
My responsibilities included:

• Performing system testing for an application written in C running on a UNIX platform with an Oracle database, using Tuxedo to communicate with other systems.
• Created system test cases and updated Y2K compliance testing plans for CPMA and LNP application.
• Ran regression tests, and also ran regression tests with existing maps.

Quality Assurance Analyst Consultant for Confidential
As a Quality Assurance analyst for Voxware
My responsibilities included:

• Internet Testing
• Tested communication software for the Internet (Telephony and Plugins) using Netscape and Internet Explorer for Browser testing.
• Created and executed test plans and tested different applications (functions, menus).
• Being able to find the soft spots in the code and being able to recreate the bugs for the developers.
• Recorded "Pass/Fail" status on scripts and documented the bugs in a Work Management Systems.
• Ran regression tests.

Quality Assurance Analysts Consultant for Confidential
As a Quality Assurance Analyst for a major telecommunication company
My specific responsibilities included:

• Tested communication software developed in Visual C++ in a GUI environment using Windows 3.11.
• Used WinRunner for regression testing.
• Executed test plans, tested different applications (functions, menus) to find problems in the software.
• Recreated bugs for developers recorded testing status on the scripts and documented the bugs.
• Performed regression tests.

KeyData Solutions
Quality Assurance Analysts Consultant for Confidential, 04/95----03/96
As a Quality Assurance Analyst for Confidential
My responsibilities included:

• Wrote, reviewed and executed test cases for software in a GUI environment.
• Created test plans.
• Pulled code from PVCS version control database.
• Entered all bugs into PVCS Tracker.

Quality Assurance Analysts Consultant for the Prudential Insurance Company
As a Quality Assurance Analyst for Prudential
My responsibilities included:

• Tested insurance software in a GUI environment, which was developed in C++ on an AS/400 System using OS/2.
• Organized test packets, executed test plans and tested different applications (functions, menus).
• Finding the soft spots in the code and recreating bugs for developers.
• Recorded "Pass/Fail" status on the scripts and writing up bugs in bug tracking system.
• The purpose of the test was to verify that a person could pull up client information and by using last name, Social Security Number and Policy number. And to also verify client account information what type of coverage, how much coverage and who is covered under the policy.