SUMMARY:

• Over seven years of experience in Quality Assurance and Analysis with emphasis on White box, Grey Box and Black Box testing.
• Worked on projects that needed testing of APIs, feature - rich web sites/UI, mobile sites and social networking sites.
• Played key roles in all phases of SDLC from inception to launch and further down the road as well by testing production fixes and regression.
• Worked on projects that were managed and run in different SDLC methodologies: traditional waterfall, and agile methodology.
• Received many accolades as the ‘Highest Quality’ tester in multiple projects.
• Provided recommendations on various Quality improvement initiatives.
• Experienced in running automated tests using Selenium.
• Experienced in being a User Acceptance Tester & Coordinator.
• Experienced in working with Telecom, Insurance and Social networking companies.
• Experienced in Mobile device testing.
• Experienced in taking ownership of planning, developing and deploying test strategies for large-scale web applications and client/server systems.
• Acted as a SME by preparing Test plans, doing peer reviews, creating Traceability matrix for test case coverage, generating defects reports and participating in triage meetings
• Experienced in writing SQL scripts to do database validations.
• Experienced in database testing and server side testing (Unix/Linux)
• Experienced in QA tools - HP ALM, Rally, Sharepoint, Deployment tools, Clearquest, Testtrack, Selenium, Protoshare, Smartsheet, DB tools like Squirrel, SQL developer, Toad.
• Involved in basic performance testing projects by tracking the SLAs
• Experienced in troubleshooting and resolving deployment and environment issues.
• Good problem solving skills and a team player with strong communication skills and versatility to adapt to and work in any environment.
• Fast learner and always holds the Quality bar high.

TECHNICAL SKILLS:

Test Tools: HP-ALM, TestTrack, Rational Clear Quest, Protoshare, Selenium, Putty, WinSCP, SVN, UML, Jira, Accurev, Firebug, HttpFox, Deployment tools, BrowserStack, Rally, Sharepoint, Smartsheet, Squirrel

DB Tools: SQL Developer, TOAD

Databases: Oracle, MS SQL Server and MYSQL

Operating Systems: Windows 2000/NT/98/Vista, Unix, MAC

WORK EXPERIENCE:

Confidential

Senior Software Test Engineer

Environment: / Tools: HP Quality Center, Selenium, Rally, Smartsheet, Squirrel, Microsoft MFA tool, LDAP

Responsibilities:

• Involved from the requirements phase of the projects through the launch and even post-launch.
• Responsible for overseeing or generating all QA-related documentation.
• Ensure adherence to standardized QA policies, processes and documentation standards.
• Collaborate with Development/Engineering to resolve defects uncovered during testing cycles.
• Worked as business analyst.
• Prepared the Functional design document for a major project.
• Actively involved in Requirements sessions with Product managers.
• Worked on planning the testing effort, preparing the test strategy and estimating the QA schedules.
• Created Test plans and Test cases for the project.
• Participated in all the phases of the testing life cycle - BVT, Integration, System and User Acceptance testing.
• Conducted test design reviews, test case reviews and Defect reviews with test, development and business teams.
• Worked closely with the development team in resolving defects.
• Automated BVT tests using Selenium tool.
• Hosted status meetings on a regular basis involving all the stakeholders.
• Reported status of testing effort on a regular a basis to the management.
• Involved in continuously evaluating the QA processes that are being used in the team and provided recommendations.
• Responsible for adhering to standardized QA policies, processes and documentation standards
• Extensively used HP ALM in managing and executing requirements, Test cases.
• Wrote SQL queries and used Squirrel in performing database tests and validations.
• Tested the applications on Windows, Mobile devices and Tablets.
• Tested web services using SOAP UI and command line utilities

Confidential, Bothell, WA

Senior Quality Assurance Engineer

Environment: HP-ALM,Jira, Rally, Oracle, SQL Developer

Responsibilities:

• Responsible for overall quality of the given scope of the application and was part of the project from day one till release to production.
• Created and maintained the test plan, and test suite of tests for Regression, E2E, UAT and BVT scenarios for web and mobile applications with focus on business flows on multiple projects.
• Responsible for gathering all the business requirements affecting the project and reviewing them for any gaps, testing feasibility and test data needs.
• Acted as a POC for activities related to testing and works closely with business owners, business analysts and dev team.
• Created the test plan to cover all needed testing types with clear specification of in scope and out of scope items.
• Coordinated with internal and external stakeholders to define entry and exit criteria.
• Defined all deliverables per the Confidential Quality Management process and tracks against the milestones.
• Participated in grooming / requirement analysis sessions.
• Created all testing scenarios from user stories and BRD’s.
• Worked with Data team to create test data needs.
• Designed user acceptance test cases to validate the application changes with customer focus.
• Validated the application against UAT scripts.
• Logged defects and tracked them for resolution with in sprint team.
• Identified and contributed test scenarios to regression test suite.
• Participated in Black Box, Functional, and Regression, End to End testing for web application on desktop and mobile.
• Validation of mobile apps on various make and models based on business needs and provide recommendations for forced upgrades.
• Effectively communicated the daily status - risks / issues / dependencies, tracked progress and managed issue workflow to resolution.
• Wrote SQL queries and used SQL Developer tool in performing database tests and validations.
• Extensively used HP ALM in managing and executing Test cases.
• Provided test summary report upon completion of project release.

Confidential

Senior Software Test Engineer

Environment: / Tools: HP Quality Center, SOAP UI tool, Rally, Smartsheet, EDI, Squirrel

Responsibilities:

• Involved from the requirements phase of the projects through the launch and even post-launch
• Actively involved in Requirements sessions with Product managers and acted as a bridge between the testing team and business
• Worked on planning the testing effort, preparing the test strategy and estimating the QA schedules.
• Created Test plans and Test cases for the project.
• Participated in all the phases of the testing life cycle - BVT, Integration, System and User Acceptance testing.
• Tested the applications on Windows, Mobile devices and Tablets
• Conducted test design reviews, test case reviews and Defect reviews with test, development and business teams.
• Worked closely with the development team in resolving defects.
• Acted as the UAT coordinator.
• Hosted status meetings on a regular basis involving all the stakeholders.
• Reported status of testing effort on a regular a basis to the management.
• Involved in continuously evaluating the QA processes that are being used in the team and provided recommendations.
• Extensively used HP ALM in managing and executing Test cases.
• Wrote SQL queries and used Squirrel in performing database tests and validations.
• Tested web services using SOAP UI and command line utilities.
• Worked with offshore teams on a daily basis and tracked their progress.

Confidential

Senior Software Test Engineer

Environment: HP Quality Center, SOAP UI tool, Jira, Rally, Oracle, SQL Developer, Linux, Windows XP, Mac OS.

Responsibilities:

• Acted as a SME and lead multiple high big and high profile projects.
• Involved from the requirements phase of the projects through the launch and even post-launch
• Actively involved in Requirements sessions with Product managers and acted as a bridge between the testing team and business
• Created Test plans and participated in all the phases of the testing life cycle - BVT, Integration, System and User Acceptance testing.
• Tested the applications on multiple operating systems viz Windows and Mac using multiple browsers.
• Tested the applications on Mobile devices and Tablets as well.
• Conducted test design reviews, test case reviews and Defect reviews with test and dev teams.
• Extensively used HP ALM in managing and executing requirements and Test cases.
• Extensively used Rational Clear Quest for defect tracking and reporting.
• Worked with the team lead in planning the testing effort, prepare test strategy and assigning tasks to the team members.
• Acted as the single point of contact to troubleshoot and resolve deployment and environment issues.
• Acted as the UAT coordinator.
• Wrote SQL queries and used SQL Developer tool in performing database tests and validations.
• Tested web services using SOAP UI and command line utilities.
• Hosted status meetings on a regular basis involving all the stakeholders.
• Reported status of testing effort on a regular a basis to the management.
• Involved in continuously evaluating the QA processes that are being used in the team and provided recommendations.
• Worked with offshore teams on a daily basis and tracked their progress.

Confidential, Bothell, WA

Senior Quality Assurance Engineer & CR Deployer

Environment: Accurev, Jira, Firebug, HttpFox, BrowserStack, Internal deployment tools

Responsibilities:

• Responsible for UAT of web based applications that have been updated for maintenance (3 different Web site updates performed on an average twice daily).
• Extensively used Accurev and other tools to package and deploy CRs on the test environment.
• Coordinated deployment of CRs to production.
• Created packages for deployment to production.
• Tested applications on Mobile devices
• Used Browser Stack for testing multiple Mobile devices.
• Developed Test scenarios and periodically reviewed test cases.
• Worked on projects in a collaborative distributed environment with developers, web producers and project managers.
• Worked on HTML,JavaScript and XML
• Worked closely with Web software developers/designers in a large distributed fast paced development environment
• Tested web services using SOAP UI and command line utilities.
• Involved in regular meetings and updated the Management team of the ongoing QA effort.
• Prepared defect reports and test reports.
• Involved in continuously evaluating the QA processes that are being used in the team and provided recommendations.

Confidential, Bothell, WA

Senior Quality Assurance Engineer

Environment: UNIX, Quality Center 8.0, Rational Clear Quest, Oracle, SQL Developer, Windows XP, Mac OS.

Responsibilities:

• Lead multiple high profile projects independently
• Actively involved in Requirements sessions with Product managers and acted as a bridge between the testing team and business
• Prepared Test plans for some critical projects.
• Participated in all the phases of the testing life cycle - BVT, Integration, System and User Acceptance testing.
• Tested the applications on multiple operating systems viz Windows and Mac using Firefox, IE7.0 and Safari browsers.
• Participated in Design reviews, test case reviews and Defect reviews.
• Acted as a Subject Matter Expert on the team and responsible for the whole testing effort end to end.
• Worked with the team lead in planning the testing effort, prepare test strategy and assign tasks to the team members.
• Acted as the single point of contact to troubleshoot and resolve deployment and environment issues.
• Wrote SQL queries and used SQL Developer tool in performing database tests and validations.
• Tested web services using SOAP UI and command line utilities.
• Hosted status meetings on a regular basis involving all the stakeholders.
• Reported status of testing effort on a regular a basis to the management.
• Involved in continuously evaluating the QA processes that are being used in the team and provided recommendations.

Confidential, Seattle, WA

Senior Quality Assurance Engineer

Environment: UNIX, MySQL, Selenium, Windows XP, Windows Vista, Mac OS.

Responsibilities:

• Worked with product managers closely, analyzed requirements and use cases.
• Responsible for estimating the testing effort.
• Acted as test lead and was the single point of contact from the QA team.
• Hosted status meetings on a regular basis involving all the stakeholders.
• Designed, prioritized and executed the test cases.
• Prepared traceability matrix by mapping all the requirements with test cases.
• Performed various stages of testing viz BVT, Integration, System, User Acceptance testing.
• Performed compatibility testing of the product on all supported browsers and operating systems.
• Performed localization testing of the product
• Tested the product and database for multi tenancy.
• Extensively used TestTrack for defect tracking and reporting.
• Wrote SQL scripts and used Toad (for MySQL) to execute database tests and validations.
• Extensively worked on Unix to make configuration changes in the environment for various testing needs.
• Tested the product on the staging and production environments.
• Did UI automation using Selenium and ran automated tests.
• Worked in Unix environment for application validation and environment configuration.
• Worked on HTML and XML for test and environment configuration and validations.
• Escalated production issues and prioritized them according to the severity.
• Worked on a number of hot fixes and patches.
• Involved in continuously evaluating the QA processes that are being used in the team and provided recommendations.

Confidential, Bothell, WA

Quality Assurance Engineer

Environment: Unix, Quality Center 8.0, Rational Clear Quest, Oracle, SQL Developer, Windows XP, Mac OS.

Responsibilities:

• Participated in JAD/Requirement sessions, analyzed requirements and designed test cases.
• Prepared Test plans for some critical projects.
• Participated in all the phases of the testing life cycle - BVT, Integration, System and User Acceptance testing.
• Tested the applications on multiple operating systems viz Windows and Mac using Firefox, IE7.0 and Safari browsers.
• Participated in Design reviews, test case reviews and Defect reviews.
• Acted as a SME on the team and responsible for the whole testing effort.
• Extensively used Quality Center in managing and executing requirements and Test cases.
• Extensively used Rational Clear Quest for defect tracking and reporting.
• Worked with the team lead in planning the testing effort, prepare test strategy and assign tasks to the team members.
• Acted as the single point of contact to troubleshoot and resolve deployment and environment issues.
• Acted as the UAT coordinator.
• Wrote SQL queries and used SQL Developer tool in performing database tests and validations.
• Tested web services using SOAP UI and command line utilities.
• Tested critical features in the production environment.

Confidential

Quality Assurance Engineer

Environment: UNIX, Windows NT, Oracle11i, PL/SQL, Test Director 7.5

Responsibilities:

• Participated in requirement analysis
• Involved in documentation for some modules of the project.
• Involved in Black Box (Functionality, GUI Testing), Smoke testing, System testing, Integration testing and UAT testing.
• Extensively used Test Director, for test planning, bug tracking and reporting.
• Responsible for writing test plans and test scenarios to verify and validate requirements.
• Participated in Bug review and QA weekly status meetings.
• Executed the tests manually to verify the application functionality, developed smoke scripts.
• Worked with development team to ensure testing issues are resolved on the basis of using defect reports.
• Documented and communicated test results with management team.
• Worked closely with team members and developers to coordinate testing efforts and techniques to assure deliverables on schedule.