OBJECTIVE: A Sr. Software Quality Assurance position, which will provide an opportunity for growth and career development.

QUALIFICATIONS SUMMARY

• Solid experience in all phases of testing : functional, system integration, UAT, performance,regression including client server and Web applications, mainframe, SQL and Oracle databases.
• Detailed knowledge in testing financial client server applications.Companies: HSBC Bank, IBM, CIBC Bank, TD Bank, Bank of Montreal.
• 6 years experience in testing web based applications. Companies: WebMD, Con-Way, e-Post
• 10 years experience in creating test strategy, test scenarios, test plans and test cases for all stages of the Software Development Lifecycle.
• 3 years experience with Agile software development concept
• 8 years practical experience in automation: Quick Test Professional, WinRunner, LoadRunner
• Risk assessment and defect management
• 5 years experience in providing liaison services between business users and technical groups
• Team player, goal oriented, diplomatic and tactful in dealing with people.
• Strong analytical and project management skills.

EXPERIENCE

Confidential QA Analyst/ Project Lead (contract)Sept. 2011 – present
Portland, OR, USA

• Performed User Acceptance, Functional, Integration and Regression testing.
• Created manual and automatedtest scripts in HP QC for all assigned projects.
• Analyzed requirements documents and created test plans and test approaches.
• Identified and documented open issues and variances found during testing.
• Rapid testing response to corrected defects. Re-tested updated status in QC.
• Designed testing scenarios and test cases that cover all functional requirements.
• Produced quality products under tight and strict deadlines.

Confidential QA Analyst (permanent)July 2009 – December 2010
Health ServicesPortland, OR, USA

• Performed functional, regression and integration testing during application releases.
• Developed manual and automated scripts follow established standards (QTP)
• Ensured that test scenarios, test scripts and test plan are fully exercise targeted functionality and executed properly in all phases of web application testing.
• Worked with developers to prioritize and resolve application defects. Managed project schedule and improved product quality.
• Provided database verification and integration testing. Used T-SQL to run reports.
• Applied innovative testing solutions and agile practice in the projects.
• Performed defect management and conducted daily stand-up calls with Development team.

Environment: Mercury Quality Center, QTP, XML, Oracle, DB2, VB scripting, .Net, FitNesse

Confidential Sr. QA Automation Test Engineer (contract)Nov. 2008 – June 2009 Portland, OR, USA

• Promoted quality assurance activities associated with Conway projects as assigned.
• Developed testing strategy and test plans for both manual and automated test scripts to support functional, regression and end-to-end testing with QC, QTP.
• Used Agile delivery principals to resolve project related issues.
• Provided defect management and weekly automation status updates.
• Performed back-end validation by executing queries in DB2 and Oracle databases.
• Facilitated team training to implement automation concept and strategies to use the automated testing tools.

Confidential Sr. QA Analyst (permanent)Jan. 2004 – Nov. 2008 
Tampa, FL, USA

• Prepared overall project plans, estimates, cost benefit analysis and schedules. Determined and finalized the scope of testing. Ensured project milestones are met.
• Performed integration (including backend validation in DB2 database), functional, user acceptance and regression testing of web based applications.
• Determined development area for defect resolution and worked with appropriate development group to obtain a code fix within established timeframes.
• Developed and executed the automated and manual test scripts. Provided advanced consulting in automation development. (Mercury WinRunner and QTP)
• Provided cross team coordination (technical and non-technical) with business project team and data architecture team during the credit card platform conversion.
• Worked closely with Business team to gather and clarify business requirements and ensured all functionality is fully covered.

Environment: Mercury Quality Center, XML, Oracle, DB2, MS ACCESS, SYBASE

Quality Assurance Analyst (permanent) Jan. 2002 - Dec.2003 
Salinas, CA, USA

• Worked with business team and confirmed, analyzed business, functional and technical specification to ensure full test coverage.
• Designed code and created an automation test scripts using WinRunner /Quick Test Pro tools and TSL scripting language. Edited and maintained GUI Map.
• Updated existing automated test scripts (QTP, WinRunner 7.01)
• Performed system integration, functional and stress testing (Mercury Load Runner)
• Provided weekly dashboards and daily defect reports to the project management. Created and ran SQL queries against DB2 and Oracle databases
• Determined development area for defect resolution and worked with the appropriate development group to obtain a code fix within established timeframes.

Confidential Sr. Testing Analyst (contract) Sept. 2001 - Dec. 2001 

• Participated in development and implementation of the new VISA card product release and data warehouse system (Mainframe platform)
• Defined QA strategy and established priorities for testing data architecture infrastructure. Developed, recorded, executed and edited MACRO automated test scripts for testing CIBC user accounts.
• Performed testing of the CIBC e-Shop web-based application (GUI functional front-end) and verified back-end data processing for online purchase transactions.

Confidential Sr. QA Analyst/ Project lead (contract) Feb. 2001 - Aug. 2001 

• Wrote a test plan and scenarios for functional, integration and regression testing of RESP application releases (Registered Education Savings Plan).
• Participated in the functional requirements sessions with development team and business analysts to ensure all project issues are resolved effectively.
• Created and executed queries to verify report results and financial data in TD client database files (AS400, mainframe applications and MS Access)

Environment: C, C++, Visual Basic, AS400, MS Access

Confidential. Automation Developer/ Sr. QA Analyst (contract) Jul. 2000 - Dec. 2000

• Tested functionality of internal IBM technology and systems, responsible for ensuring the product quality of DB2 UDB database application releases.
• Developed automated scripts to perform cross-platform regression testing. Establish an automated testing process for Windows NT and UNIX.
• Designed code and tested automated scripts using WinRunner/XRunner testing tools and scripting language. Edited and maintained GUI Map.
• Created the appropriate automated scripts based on the company’s test plans and test cases for manual testing.

Environment: Visual Basic, DB2 UDB, UNIX

• Involved in e-Commerce development process and worked with project team to define and consistently implement QA standards and test methodology.
• Responsible for design of the project test plans and all test documentation for sender implementation (Petro-Canada, Canada Post, Indigo, NISA, and MERX).
• Coordinated user acceptance and regression testing for all application components
• Performed cross-browser testing and load testing by using automated testing tool RSW (e-Load/e-Tester). Created and executed automated test scripts.

Operation Systems: Windows NT, UNIX, MS DOS, Windows 2000

Software: MS Office 2010, Word, Excel, Power Point, HP Quality Center, MS Project

Automated Testing Tools: WinRunner (7.5.0/6.0), SQA Robot (6.1), FitNesse, HP Load Runner, Quick Test Pro 10

Relational DBMS: ORACLE, SYBASE, DB2, UDB, AS400, MS Access

Programming: Visual Basic 5.0, C, C++, TSL, JAVA