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Quality Assurance Analyst Resume

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Atlanta, GA

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PROFESSIONAL SUMMARY:

Enthusiast Certified Scrum Master and Certified Software Tester presenting thorough knowledge of Agile methodology and extensive experience in varies innovative technology environments. Capable of on - time delivery of high-quality software development projects by facilitating process improvements, defect reviews and onshore/offshore coordination. Most recent responsibilities involved data analysis, generating reports and serving as a Resource Manager. At Confidential, Confidential, and WebMD, performed as a team lead with as many as 10 members as well as having led Scrum activities for testing teams.

TECHNICAL TOOLS:

Database: SAP, SQL Server, SSRS, SSMS, Adobe Analytics

Software: Excel, Workfront, VMware, SharePoint, Siebel, Websphere, WinProxy, Mainframe

Test Tools: Jira/Confluence, TFS, HPQC/ALM, Test Manager, LoadRunner, StarTeam, ReqPro, ClearQuest

Languages: HTML5, CSS3, JavaScript

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Quality Assurance Analyst

  • Leading provider of health information and services to consumers and healthcare professionals
  • Provided manual testing on Pharma applications across multiple browsers and platforms to ensure product stability
  • Analyzed web traffic using Omniture to ensure clients’ guarantees are met
  • Served as a Resource Manager for QA team in project planning meetings and launch review sessions, including daily standup for task assignment and prioritization
  • Reduced testing time by locating and organizing requirements prior to QA’s involvement
  • Triaged defects to determine severity and priority of reported issues in Jira
  • Performed defect tracking, analysis and reporting by reviewing issues created by Offshore QA Resources and other internal teams
  • Designed analytic suites to support data collection and analysis. Analytic products to include: dashboards, suites, scorecards, benchmarks, and text-based guides. (SSRS, Excel, Adobe Analytics)
  • Coordinated with revenue generating products team (including Content Writers, Designers, Publishers, Developers, Account Managers and Project Managers) to resolve testing incidents
  • Administered and maintained change control operations using Visual Studio’s Team Foundation system (TFS)
  • Reduced onboarding time by developing and maintaining internal documentation and training material using Confluence and Visio
  • Managed test case migration project from Excel to Zephyr

Confidential, Atlanta, GA

Senior QA Analyst (Process Logic Consultant)

  • Conducted testing of the PTC system with the assistance of Electronic Engineers
  • Performed functional software testing on internal software applications using Agile methodology
  • Researched and analyzed specifications to substantiate requirements coverage and determine defect resolutions
  • Revised test cases requiring modification due to lack of clarity and accuracy using HP ALM
  • Developed test cases, recorded test results and logged defects using Microsoft Test Manager
  • Validated data sources processed from multiple applications including Mainframe using SQL Server
  • Participated in planning, requirement and test expectation meetings
  • Technical resource in the strategic oversight and planning of data models and database structural design and development
  • Proactively develop new innovative processes to cut down cost, increase productivity, enhance performance and integrity of the DWH
  • Conducted defect review meetings to provide clarity of testing status

Confidential, Kennesaw, GA

Lead Quality Assurance Analyst

  • Provider of tax and accounting software used by small professional firms
  • Guaranteed product standards by performing manual software and web-based testing on TaxWise and TaxWeb applications using Agile methodology
  • Led the testing process by overseeing and managing user stories and defects in TFS
  • Ensured testing coverage by creating test cases using Microsoft Test Manager
  • Validated bug fixes and collaborated with developers throughout the defect life cycle
  • Tested high volume electronic data processing center running on Oracle

ADDITIONAL EXPERIENCE:

Confidential, Atlanta, GA

QA Analyst

Confidential, Atlanta, GA

Quality Test Engineer

Confidential, Marietta, GA

Senior Software Test Engineer

Confidential, Norcross, GA

BIOS Test Engineer

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