TECHNICAL SKILLS:

• SDLC
• PMM
• Project Link
• PDM Link
• Windchill
• IBM Mainframe
• Cisco
• Solaris
• SCO
• Microsoft Product lineQTS (Rail Logistics)
• Transportation Management System (TMS)

WORK EXPERIENCE:

Sr. Information Technology Analyst

Confidential, San Diego, California

• Manage and plan the execution of Internal Audit projects yearly schedule
• Manage the planning and execution for the evaluation of the company’s internal controls
• Develop, optimize, and execute test plans to evaluate the design and operating effectiveness of controls
• Develop processes and related controls documentation utilizing Microsoft product line
• Assist business in remediating of Internal Audit and SOX findings
• Create and deliver Internal Audit reports and present to the executive staff
• Develop and enhance work programs related to the evaluation of an entity and process - level controls
• Consult on ad hoc projects and reviews with key stakeholders, managers, directors and executive staff
• Consult on risk assessments to identify emerging risk trends and evaluate risk mitigation strategies
• Proactively manage relationships with business functions, other compliance teams (e.g., Security, Technology Compliance, Legal), and external auditors

Business Systems Analyst

Confidential, Irvine, California

• Provided technical leadership onsite to the new manufacturing plant in Mexico
• Led technical projects and applied knowledge of software applications (MS Project, IBM Mainframe, QTS, TMS) to achieve business goals
• Prepared and communicated to management, directors and executives the new capabilities and revisions resulting from system and application upgrades utilizing SDLC and project management methodologies
• Defined and designed the conceptual, functional, performance and process requirements leading to final system verification and implementation
• Provided guidance to internal customers concerning the requirements and obligations of exporting/importing under the ITAR, EAR, Office of Foreign Assets Control (OFAC) Regulations and other U.S. and non-U.S. export laws/requirements
• Worked with appropriate personnel to determine ITAR and EAR jurisdiction to determine appropriate export regulatory controls for both hardware and technology

Supervisor Business Systems Analyst

Confidential, San Diego, California

• Managed multiple teams in collaboration and execution of integration and system migration
• Managed multiple sized projects utilizing MS Project, ensuring budget, resource balance and timeline accuracy
• Provided technical leadership and applied knowledge of PTC’s PDMLink, Project Link software application line as a Subject-Matter Expert (SME) to achieve business goals
• Documented, prepared and communicated new capabilities and revisions resulting from system and application upgrades
• Defined and designed conceptual, functional, performance and process requirements leading to final system verification and implementation
• Managed external consultants during duration of project activities for location-specific learning sessions, including schedules, budgets, interviews and on boarding
• Managed integration teams to integrate business processes and information systems within production systems (Windchill, PDM Link, Project Link)

Process Manager

Confidential, Santa Clara, California

• Liaison to Data security and Export Control on an ongoing basis ensuring compliance with related systems, network, legal and government policies and regulations
• Provided technical leadership and applied knowledge of the enterprise directory services, (LDAP), and reverse proxies, Windchill ProjectLink and PDMLink version 8.0/9.1 suite of software
• Documented, prepared and communicated new capabilities and interface modifications as necessary, resulting from application upgrades or revisions.
• Managed external consultants during duration of project activities for location-specific learning sessions, including schedules, budgets, interviews and on boarding
• Defined the conceptual, functional, and performance requirements for the system, and performed final system verification and implementation
• Led teams during testing of product upgrades, deployments, processes, and templates being deployed in Windchill

Confidential, Troy, Michigan

• Provided technical leadership and applied knowledge of PTC products, HP-UX UNIX OS, enterprise directory services, LDAPs, and reverse proxies, Windchill ProjectLink and PDMLink versions 7.0 and 8.0 suite of software
• Provided production support, inclusive of off-hours on-call support for production service
• Directed problem management and root cause analysis associated with application and system issues
• Worked closely with network, supplier portal, customer, operations, vendors and database support organizations
• Defined the conceptual, functional, and performance requirements for the system, and performed final system verification and implementation
• Tested product upgrades, deployments, processes and templates being deployed in Windchill.
• Integrated business processes and information systems with complex production systems
• Translated client requirements into highly specified project briefs
• Identified potential solutions and assessed such solutions for both technical and business suitability

SR. IT Auditor

Confidential, Detroit Michigan

• Reviewed systems for adequate management controls, efficiency, and compliance with policies, regulations, and NIST, COBIT, ISO/IEC principles
• Ensured successful and accurate completion of audit tasks thereby meeting established timeframes
• Performed general controls oversight and verified compliance with SOX provisions and professional standards
• Identified and evaluated risks during review and analysis of System Development Life Cycle (SDLC), including design, testing/QA, and implementation of systems and upgrades
• Completed root cause analysis (RCA) by evaluating test results for accurately identified symptoms, problems and identified alternative controls and developed recommendations
• Evaluated overall hardware and software platform, network and telecommunications infrastructure, including IS strategies, policies, procedures, management practices and organizational structures
• Created flowcharts to document business systems and processes for IT audit reports
• Prepared audit scopes, reported findings, and presented recommendations for improving data integrity and operations

SR IS Analyst

Confidential, Minneapolis, Minnesota

• Provided infrastructure support enabling customers to conduct business efficiently and without interruption
• Administrated Team Center Enterprise, installed upgrades, patches, custom code, and configured clients
• Installed upgrades and configured clients for Windchill, PDM Link, and Pro/Intralink Administrator
• Provided technical leadership for medium size projects and technology initiatives through all phases of systems development (SDLC)
• Coordinated internal activities in response to customer concerns
• Performed duties as general system administrator by creating user profiles, adding hosts within Teamcenter Classic, Intralink 3.3, ProEngineering, Windchill, PDM Link, and Project Link
• Served as primary contact (24/7) for several business critical applications
• Devised and implemented software upgrade testing plans for Application Deployment

Consultant

Confidential

• Provided full assortment of support as an IT Project manager, Product Lifecycle manager, system analyst, technical support, and data manager across various automotive and IT companies