OBJECTIVE:
To excel my carrier in Software Technology where I can explore and adapt different fields, utilizing all my Skills. Contributing organization with my impressive performance & expertise in Software QA, Testing & Automation.

SUMMARY:
As a QA Analyst / Test Engineer with more than 7 years of experience in all phases of software lifecycle, developing Test Cases, Test Plan , Test Script Automation using HP (Mercury) Quick Test Professional (QTP), Selenium and Performance testing in HP Load Runner , Client/Server application in Windows, UNIX/Linux platform also Web Services & Web based applications. Good experience in Banking, Supply Chain Management, Insurance, and Telecom Billing sectors with Business and Functional knowledge.

SPECIFIC EXPERTISE:

• Excellent understanding of Software Development life Cycle (SDLC) and importance of QA in Development/ Enhancement and Maintenance of software applications.
• Expertise in Manual and Automated Testing in different testing methodologies like V-Model, Agile, Scrum, Waterfall etc.
• Hands-on experience in web services testing using standards like XML, WSDL, and SOAPUI.
• Tested performance of WebServices, providing required input data to request XML and get the required data from response XML and use the response data from other request XML.
• Worked on Protocols like HTTP, HTTPS, TCP/IP, SMTP, FTP, SSH, SOAP and DNS and knowledge on web methods and web services.
• Involved in developing and executing Test plan and Test Cases for Functional and Regression testing.
• Good working experience using Test Director / Quality Center, ALM, Clear Quest, Jira, Bugzilla bug tracking tools.
• Scripting knowledge in VB Script for HP/Mercury Quick Test Professional.
• Knowledge in Selenium IDE for Web based application.
• Knowledge in Rational Quality Manager (RQM) Tool for Automation.
• Developed test cases for Functional, Regression, and Data Driven tests using automated test tools.
• Knowledge on different Frameworks like Hybrid, Keyword and Data Driven frame works in QTP, and extensively worked on Scripting using Shared Object repository and Descriptive Programming.
• Good knowledge in String functions, Date functions, Math functions and other related QTP functions.
• Knowledge in Maintaining Test data in Excel files and importing Excel files from Resources module in Quality center to QTP data table and read the values based on the functional requirement.
• Hands-On experience in Performance testing tools like HP LoadRunner (VUGen, Controller, Analysis).
• Expertise in creating Scenarios and executed the VUGen scripts in Load Runner for Performance, Load and Stress Testing using Controller in Load Runner and generated reports using the Analysis tool in Load Runner.
• Hands-on experience in Black box Testing, White box testing, Unit Testing, User acceptance testing, Functional, Integration, GUI, System, Usability, Regression, Performance, Security, Stress Testing and backout testing.
• Participated in requirement review meetings, analyzing requirements, developing test plan and test cases, Requirement Traceability Matrix, Defect management, Reporting and tracking.
• Good knowledge in VB, C, C++, HTML and Java scripting languages.
• Proficiency in Structured Query Language (SQL) using TOAD.
• Experience in preparing Test data by retrieving data from Relational Databases Oracle, MS-SQL.
• Have good working Experience in UNIX, shell scripts, & Perl script.
• Good Analytical, Interpersonal and communication skills. Result oriented, committed and hard working with a quest to learn new technologies and undertake challenging tasks.
• Highly motivated, self-starter able to work independently and collaboratively within a diverse technical team.

TECHNICAL SKILLS:

• Operating Systems: Windows 95/98/00/XP, MS-DOS and UNIX (LINUX, Sun Solaris).
• Testing Automation Tools: HP Quick Test Professional, HP Load Runner, Rational Quality Manager (RQM), Win Runner, Selenium, Test Director, Quality Center, Clear Quest, Bugzilla, and JIRA.
• Languages: C, C++, Java, Visual Basic (VB), TSL, HTML, XML, & VB Script
• Database: Oracle 9, Ms SQL Serverand MS-Access.
• Programming Languages: C, C++, Java, Perl Script , Shell Script
• Network Protocols: TCP/IP, HTTP, HTTPS, VPN, FTP, LDAP, SOAP.
• Browsers: Internet Explorer, Firefox, Google Chrome, Netscape.

EDUCATION:

• Certified as Software Quality Analyst
• Master in Computer Application (MCA)
• Bachelor\'s Degree in Science (BSc)

PROFESSIONAL EXPERIENCE

Company Name: Confidential, CA, USA
Duration: October 2011 to November 2012
Project Work: Web Self Care
Position: Software Quality Engineer (Manual/Automation/Performance Testing)

Description: Web Self Care is an innovative Web based product to support Telecom Billing System. It offers various services through .com. Web based application for customers to view their bills, pay bills, check their payments, e-bill enrollment, sort their bills and print the bills in PDF format. Testing included new features, upgrades, enhancements, production fixes and validating .csv and .pdf files which contains customers monthly bill statements.

Responsibilities:

• Developed Test Plan and Test Cases for e-bill, call rating based on the user stories (functional and technical requirements), based on the solution requirement specification (SRS) documents from Business analyst and technical design documents from Developers.
• Involved in manual testing of the application and tested the billing functionality and call rating.
• Tested billing calculations based on multiple plans,features like text messages, downloading files etc.
• Involved in web services testing using SOAPUI.
• Developed automation test scripts for Quick test professional and expertise in doing the enhancements of the scripts.
• Developed reusable functional libraries, created custom objects in QTP.
• Extensively used VBScript functions like String, Date & Math Function in QTP.
• Data Driven Testing using parameterization in Quick Test Professional (QTP) to test the application with different sets of data. Executed SQL queries.
• Conducted Unit Testing (Module Testing), Integration Testing, Regression and Smoke Testing.
• Interacted with performance testing team to provide the functionality of application to help them build performance test plan. Prepared test data for performance testing.
• Executed VUGen scripts in Load Runner for Performance, Load and Stress Testing using Controller in Load Runner and generated reports using Analysis tool in Load Runner.
• Ensure all documentation above is approved by the QA Manager prior to carrying out any testing.
• Performed Smoke Testing, Security Testing, GUI Testing and User Acceptance Testing.
• Member of the User Acceptance Testing Team, wrote Enhancement Requests and worked with the perspective of the user.
• Coordinated with developers to fix the bugs and conducted Functional and Integration Testing.
• Participated in weekly meeting with the management team and walkthroughs.

Company Name: Confidential, CA, USA
Duration: Jan 2011 to Sept 2011
Project Work: ALL STATE Insurance (Claim Processing / Billing)
Position: Software Quality Engineer (Manual/Automation/Performance Testing)

Description: Allstate Insurance Company is one of the leading insurance companies providing auto and home insurance. This project involved in testing and analyzing billing, credit and adjustment entry for customers. The position involved in QA testing of Client/Server and Web Applications of a wide range of general insurance and life insurance products for commercial, institutional and individual customers through a variety of distribution channels.

Responsibilities:

• Worked in Agile methodology. Attended Daily standup meetings. Developed Test Plan and Test cases based on the user stories (Functional requirements)
• Detected Defects, Communicated to the developers using Bug Reporting Tool and Tracking the defects using Quality Center.
• Executed manual test cases and identified the test cases to be automated.
• Extensively used Quality Center for test planning, bug tracking and reporting.
• Uploaded Business requirements, test scenarios, test cases and defects to QualityCenter
• Expertise in QA Testing in distributed Unix/Windows Environment and Oracle databases as back end & performed end-to-end testing.
• Developed test plans, test cases, test scenarios using the QualityCenter and prepared test data.
• Prepared Test Cases for GUI application. Developed test scripts for Data driven testing using parameterization in QTP in Excel sheet for test data and Database Queries based on the functionality.
• Converted manual test scripts to automated test scripts in Quick Test Professional, enhanced the scripts by adding user-defined functions. Worked on Automated test scenarios for GUI, Functionality, Integration, Database, Boundary, Security and Regression Testing using QTP.
• Involved in testing the backend Database retrieved the data from the tables using SQL.
• Prepared test scripts using Quick Test Professional with checkpoints using regular expressions for handling windows with different names.
• Prepared Shell Scripts execute and debut it in Linux.
• Reported the bugs, Emailed notifications to the developers using the Quality Center.

Company Name: Confidential, CA, USA
Duration: January 2008 to December 2010
Project Work: E-Commerce - Billing System
Position: Software Quality Assurance Engineer (MTS-TQE).

Description: FRYs Electronics is one of the leading brands of America selling consumer electronics including accessories. It is Internet based e-commerce web application. System is designed and developed such that the transactions are secure, calculate rates and billing based on the options, able to handle heavy user traffic periods and allowed users to browse through the products. Features include saving shopping cart, multiple shipping, addresses, Track orders, Returns etc.

Responsibilities:

• Developed test cases and performed manual testing for each system build for e-commerce apps.
• Performed Backend Testing and ensured the authentic retrieval of the data from the database.
• Parameterized key elements to verify the Database Integrity.
• Conducted Regression Testing on various builds of the application and reported the defects to the developers using Quality Center for the bug fixing and tracking.
• Performed GUI Testing by creating checkpoint, verified object functionalities using QTP.
• Used Actions and Re-usable Actions in QTP for designing the Automation test scripts.
• Bugzilla was used to track defects and reported to development team.
• Developed baseline scripts for future application release using QTP and provisioned data set.
• Script enhancements and Data Driven Testing were implemented with QuickTestProfessional.
• Enhanced Test Scripts using user defined functions (Function libraries) in VB script.
• Involved in entire QA Life Cycle, which includes Test Designing and Execution of the entire QA process and documentation of Test Plans, Test Cases, Test Procedures and Test Scripts.
• Analyzed the specifications in the User Requirements Document, Functional Specifications and Technical Requirement Documents to prepare Test plans.

Project Work: Confidential
Position: Software Quality Assurance Engineer (MTS-TQE).

Description: E-Meditek Solutions Limited is a leading nationalindividual health insurance companyproviding high quality,low cost health insuranceto individuals, families and the self-employed. I was involved in testing the claims application for E-Meditek. This application accepts different claims like Medical claims, Dental claims, Pharmacy claims and vision claims from different vendors and route the claims into Payment System and Online System.

Responsibilities:

• Involved in writing Test Plan, Test cases and responsible for executing the Test Scripts.
• Prepared Test Data by developing and executing SQL queries from database.
• Performed Functional, Regression, Unit / Module Testing, Smoke Testing, Database and System Testing.
• Interacted with Business users and Technical team to provide some suggestions on user requirements.
• Tracked defects using IBM (Rational) Clear Quest.
• Bugs were reported to Developers using Test Director and after fixed regression testing was performed.
• Worked with other team members in developing automation scripts in QTP for Regression testing.
• Involved in loading the Flat files into Oracle Database and involved in writing Complex SQL Queries.

Company Name: Confidential, INDIA
Duration: October 2004 to December 2007
Project Work: Banking System (Bank of Maharashtra)
Position: Software Testing Engineer.
Description: Bank of Maharashtra provides a diversified line of financial services, including business and personal banking, wealth management, estate planning and investments through its affiliated companies. The project involved testing the online Banking and Client Management applications that provide client account information. The modules under test were Order Management and Transaction Management.

Responsibilities:

• Reviewed test cases for requirements coverage, ambiguity, and completeness.
• Performed manual testing on different modules of the application.
• Performed Functional, Integration, System and Security Testing.
• Performed web specific testing like Link check, browser compatibility (IE, Google chrome, Firefox), Application and Security Testing.
• Documenting the Test results using Bugzilla.
• Query databases to retrieve data through Joins and Select statements
• Attended meetings with Developers, Team Leads for better test coverage and test case review.
• Extensively used FTP/Win SCP tools for copying files across different UNIX, Windows or vice versa.
• Interacted with the Testing and Development team to resolve and follow up on development issues.
• Reported results and updates to the QA Lead.

Project Work: Confidential.
Position: Software Testing Engineer.

Description: DX cSeeker is the set of modules that facilitates the customer hosts to use the content search functionality into their own site. It has four modules DX cSeeker Wizard to register, DX cSeeker Indexer to host, DX cSeeker Admin to create users, and DX cSeeker Search.
Responsibilities:

• Performed system, integration, system testing (End to end) including GUI testing, security is testing and User acceptance testing.
• Wrote Test plans for functional testing for all modules. Performed functional regression testing.
• Experienced in converting user requirements from Functional Requirements specifications to write test plans, test cases, test scripts and executing the test scripts.
• Added data, created user, verify end to end system integration testing and validation.
• Repotted, maintained & tracked defects, assigned type & severity levels and follow up with Dev.

Project Work: Confidential
Environment: ASP, ASP.Net, SQL
Position: Software Testing Engineer.

Description: The Online Libraries provides around-the-clock, full-time access to the entire library catalogue for any-time reading, title booking, and creating research book. The DX Reader maintains the highlighting and annotations of each user. Access to the library catalogue is allowed only for members of the University (this access is controlled through IP address authentication, username/Password or Athens Authentications). The features like DX Full content search are also provided.

Responsibilities:

• Reviewed test cases for requirements coverage, ambiguity, and completeness.
• Performed manual testing on different modules of the application.
• Performed Functional, Integration, System and Security Testing.
• Performed web specific Link checking, Browser page testing, Application Testing and Security Testing.
• Filing defects in Bugzilla, track it, reported results and updates to the QA Lead.

WORK AUTHORISATION IN USA: EAD (No Sponsorship Required)